City marketing (related to city branding) or Place Marketing is the promotion of a city, or a district within it, with the aim of encouraging certain activities to take place there (such as tourism and attraction of foreign direct investments). [2]
Place marketing "refers to the application of marketing instruments to geographical locations, such as cities, towns, regions and communities i.e. coordinated use of marketing tools supported by a shared customer-oriented philosophy, for creating, communicating, delivering and exchanging urban offerings that have value for the city's customers and the city's community at large. [3]
The orchestrated attempt to differentiate place (city/ town or cities) aims at associating through:
It is used to alter the external perceptions of a city in order to encourage tourism, attract inward migration of residents, or enable business relocation. A significant feature of city marketing is the development of new landmark, or 'flagship', buildings and structures. [5] The development of cities as a marketable product has led to competition between them for inward investment and government funding. [6] It is often manifested in the attempts by cities to attract international sporting events, such as the Olympic Games. Competition between cities exists at the regional, national and international level; and is an effect of globalisation. [7]
Some places are associated with certain brands and build on each other, but sometimes the commercial brand is so powerful that eclipses the place brand. An example of this is Maranello, Italy, which uses the Ferrari headquarters as a primary attraction for tourists. [8]
City marketing can occur strategically or organically. An example of strategic city marketing is Las Vegas. [9] The city is promoted through a variety of efforts with the strategic intent of acquiring cultural and economic bonuses. A case of organic city marketing is Jerusalem. [10] The city is marketed without a grand strategy, as disorganized stakeholders over the course of centuries have glorified the city and encouraged pilgrimage, yielding cultural and economic bonuses. Both cases demonstrate city marketing, each with varying strategic and organic involvement. Generally, organic marketing occurs alongside strategic marketing, as the perception of the city is impossible to solely construct with strategic efforts.
According to Scott Cutlip, "one of the first, if not the first, municipal promotion programs" was led by Erastus Brainerd for the city of Seattle beginning in 1896. Seattle was in competition with Portland and Victoria as the preferred city in which to get supplied for the Klondike Gold Rush. A Bureau of Public Information was established within the city's Chamber of Commerce. [11]
Like with any successful marketing effort, cities must be willing to commit to a long-term plan in order for their identity and message to be communicated effectively. A shared vision between stakeholders will help develop a cohesive overarching strategy for a city's image. [12]
The City Brand Index is released biannually and ranks the image of 50 cities on 6 components: presence, place, potential, pulse, people, and prerequisites. [13] In the 2015 report, Paris took the top spot, with London, New York, Sydney, and Los Angeles taking the 2nd–5th spots respectively. [14]
Public relations (PR) is the practice of managing and disseminating information from an individual or an organization to the public in order to influence their perception. Public relations and publicity differ in that PR is controlled internally, whereas publicity is not controlled and contributed by external parties. Public relations may include an organization or individual gaining exposure to their audiences using topics of public interest and news items that do not require direct payment. The exposure mostly is media-based. This differentiates it from advertising as a form of marketing communications. Public relations aims to create or obtain coverage for clients for free, also known as earned media, rather than paying for marketing or advertising also known as paid media. But in the early 21st century, advertising is also a part of broader PR activities.
A tourist attraction is a place of interest that tourists visit, typically for its inherent or an exhibited natural or cultural value, historical significance, natural or built beauty, offering leisure and amusement.
Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesaler, and then sells in smaller quantities to consumers for a profit. Retailers are the final link in the supply chain from producers to consumers.
Brand equity, in marketing, is the worth of a brand in and of itself – i.e., the social value of a well-known brand name. The owner of a well-known brand name can generate more revenue simply from brand recognition, as consumers perceive the products of well-known brands as better than those of lesser-known brands.
Competitive analysis in marketing and strategic management is an assessment of the strengths and weaknesses of current and potential competitors. This analysis provides both an offensive and defensive strategic context to identify opportunities and threats. Profiling combines all of the relevant sources of competitor analysis into one framework in the support of efficient and effective strategy formulation, implementation, monitoring and adjustment.
The Metropolitan Borough of Knowsley is a metropolitan borough in Merseyside, North West England. It covers several towns and villages, including Kirkby, Prescot, Huyton, Whiston, Halewood, Cronton and Stockbridge Village; Kirkby, Huyton, and Prescot being the major commercial centres. It takes its name from the village of Knowsley, though its headquarters are in Huyton. It forms part of the wider Liverpool City Region.
Marketing strategy is an organization's promotional efforts to allocate its resources across a wide range of platforms, channels to increase its sales and achieve sustainable competitive advantage within its corresponding market.
Corporate Social Responsibility (CSR) or Social Impact is a form of international private business self-regulation which aims to contribute to societal goals of a philanthropic, activist, or charitable nature by engaging in, with, or supporting professional service volunteering through pro bono programs, community development, administering monetary grants to non-profit organizations for the public benefit, or to conduct ethically oriented business and investment practices. While once it was possible to describe CSR as an internal organizational policy or a corporate ethic strategy similar to what is now known today as Environmental, Social, Governance (ESG); that time has passed as various companies have pledged to go beyond that or have been mandated or incentivized by governments to have a better impact on the surrounding community. In addition national and international standards, laws, and business models have been developed to facilitate and incentivize this phenomenon. Various organizations have used their authority to push it beyond individual or even industry-wide initiatives. In contrast, it has been considered a form of corporate self-regulation for some time, over the last decade or so it has moved considerably from voluntary decisions at the level of individual organizations to mandatory schemes at regional, national, and international levels. Moreover, scholars and firms are using the term "creating shared value", an extension of corporate social responsibility, to explain ways of doing business in a socially responsible way while making profits.
Design management is a field of inquiry that uses project management, design, strategy, and supply chain techniques to control a creative process, support a culture of creativity, and build a structure and organization for design. The objective of design management is to develop and maintain an efficient business environment in which an organization can achieve its strategic and mission goals through design. Design management is a comprehensive activity at all levels of business, from the discovery phase to the execution phase. "Simply put, design management is the business side of design. Design management encompasses the ongoing processes, business decisions, and strategies that enable innovation and create effectively-designed products, services, communications, environments, and brands that enhance our quality of life and provide organizational success." The discipline of design management overlaps with marketing management, operations management, and strategic management.
Nation branding aims to measure, build and manage the reputation of countries. In the book Diplomacy in a Globalizing World: Theories and Practices, the authors define nation branding as "the application of corporate marketing concepts and techniques to countries, in the interests of enhancing their reputation in international relations." Many nations try to make brands in order to build relationships between different actors that are not restricted to nations. It extends to public and private sectors in a nation and helps with nationalism. States also want to participate in multilateral projects. Some approaches applied, such as an increasing importance on the symbolic value of products, have led countries to emphasize their distinctive characteristics. The branding and image of a nation-state "and the successful transference of this image to its exports - is just as important as what they actually produce and sell." This is also referred to as country-of-origin effect.
Business development entails tasks and processes to develop and implement growth opportunities within and between organizations. It is a subset of the fields of business, commerce and organizational theory. Business development is the creation of long-term value for an organization from customers, markets, and relationships. Business development can be taken to mean any activity by either a small or large organization, non-profit or for-profit enterprise which serves the purpose of ‘developing’ the business in some way. In addition, business development activities can be done internally or externally by a business development consultant. External business development can be facilitated through Planning Systems, which are put in place by governments to help small businesses. In addition, reputation building has also proven to help facilitate business development.
Place branding is a term based on the idea that "cities and regions can be branded," whereby branding techniques and other marketing strategies are applied to "the economic, political and cultural development of cities, regions and countries." As opposed to the branding of products and services, place branding is more multidimensional in nature, as a 'place' is inherently "anchored into a history, a culture, an ecosystem," which is then incorporated into a network of associations, "linking products, spaces, organizations and people." As such, the concepts of nation branding, region branding, and city branding, fall under the umbrella term of place branding.
Visit Wales is the Welsh Government's tourism organisation. Its aim is to promote Welsh tourism and assist the tourism industry.
Marketing effectiveness is the measure of how effective a given marketer's go to market strategy is toward meeting the goal of maximizing their spending to achieve positive results in both the short- and long-term. It is also related to marketing ROI and return on marketing investment (ROMI).
Global marketing is defined as “marketing on a worldwide scale reconciling or taking global operational differences, similarities and opportunities in order to reach global objectives".
The following outline is provided as an overview of and topical guide to marketing:
'Shopper marketing' is "a discipline that focuses on the customer experience and the customer journey."It focuses on the consumer's path to purchasing a product, from first being aware of the product, to consideration and through to the purchase of it. It separates itself from retail marketing which focuses on engaging the customer in-store only.
Tourism in Morocco is well developed, maintaining a strong tourist industry focused on the country's coast, culture, and history. The Moroccan government created a Ministry of Tourism in 1985. Tourism is considered one of the main foreign exchange sources in Morocco and since 2013 it had the highest number of arrivals out of the countries in Africa. In 2018, 12.3 million tourists were reported to have visited Morocco.
ING Vysya Bank was a privately owned Indian multinational bank based in Bangalore, with retail, wholesale, and private banking platforms formed from the 2002 purchase of an equity stake in Vysya Bank by the Dutch ING Group. This merger marked the first between an Indian bank and a foreign bank. Prior to this transaction, Vysya Bank had a seven-year-old strategic alliance and shareholding arrangement with erstwhile Belgian bank Banque Bruxelles Lambert, which was also acquired by ING Group in 1998.
Abu Dhabi Tourism Authority (ADTA) was a statutory body in the United Arab Emirates established in 2004 under the Government of Abu Dhabi’s economic diversification strategy. The authority had wide-ranging responsibilities for the promotion and development of the emirate’s tourism industry and international positioning as a destination of distinction.