Creditsafe is a global provider of business information and a credit scoring platform. It is headquartered between Dublin and Cardiff, with multiple sales offices across 17 countries in Europe, the UK, North America, and Asia. Creditsafe offers instant access to company credit reports in over 200 countries throughout the world[1]. Over 120,000 users and businesses across the world use Creditsafe’s platform to make business decisions, specifically credit risk, compliance, procurement, and sales, daily.
In 2025, Creditsafe received a “Leader” designation in the credit and collections category from the software review platform G2. The company was also recognized with additional G2 distinctions, including “Highest User Adoption” and “Fastest Implementation”[2].
Creditsafe provides credit information on more than 430 million businesses worldwide and is endorsed by major credit insurers for the accuracy of its credit scores and limits. The company reports that its predictive scoring model can anticipate nearly 70% of corporate insolvencies up to 12 months in advance, enabling users to identify potential risks and inform business decision-making processes[3].
Creditsafe headquarters are split between Cardiff and Dublin. It employs 267 staff members in its Cardiff Bay office, and 38 in the Dublin office[4].
History & Work Culture
Creditsafe was founded in 1997 in Oslo, Norway[5]. The company first set up a sales office in London in 2001. Still, the business’ British operations only began to really thrive in 2002 when they moved their sales hub to Cardiff more than 20 years ago. The business regards the move as a pivotal moment in its success[6] when the business moved to its centre of operations to Caerphilly, with the help of the Welsh Development Agency and the European Union[7].
Since then, Creditsafe has seen substantial growth with big names on their client list, including Nike, Adidas, Marks and Spencer, BMW, BT, Harley-Davidson, Nestlé, Next, Panasonic, Ryder, Staples, Vodafone, Volvo, and Zurich[8].
After gaining foothold across Norway, Sweden and United Kingdom, Creditsafe opened doors to it’s Roubaix office in France in 2006. They quickly expanded across Europe with an office in Dublin, Ireland and The Hague, Netherlands in 2008, Berlin, Germany in 2010, Brussles, Belgium in 2011, and Turin, Italy in 2013[5].
In 2013, Creditsafe also established its U.S. division in under the name Creditsafe USA, headquartered in Allentown, Pennsylvania, with an additional facility in Tempe, Arizona by February 2015. These became the business’ major hubs for its North American expansion.[9].
On 6 September 2016, Creditsafe announced the addition of 18 countries from across Europe and Asia to its global platform, increasing its database by 21% to cover more than 230 million companies worldwide.
In October 2016, Creditsafe expanded into the Asian market, opening its offices in Tokyo with operations based in Fukuoka. CEO Cato Syversen pointed out how this expansion was crucial, with Japan being the second biggest market for business credit reports after the U.S[10].
In 2020, Creditsafe entered into a partnership with Equifax Canada, a strategic alliance aimed at delivering comprehensive international data coverage to Canadian businesses[11].
In March 2022, Creditsafe acquired Graydon, which had been a 100% subsidiary of credit insurer Atradius for the previous five years, bringing together Graydon’s 130-year legacy and regional strength in the Netherlands, Belgium, and the UK with Creditsafe’s global reach to accelerate innovation and drive sustainable growth[12].
In September 2024, Creditsafe Technology, an ancillary of Creditsafe Group, expanded its presence in Hyderabad by opening a new office and announcing plans to increase its local hiring significantly. The company stated that the expansion will support its growing technology and product development operations in India[13].
On January 11, 2024, Creditsafe announced the acquisition of the Business Information division of Editus Luxembourg S.A., including all operational activities, customer contracts, and data assets, effective 31 December 2023. Staff from the unit transferred to Creditsafe as part of the transaction, enabling the company to expand its business information services in Luxembourg under the name GraydonCreditsafe Luxembourg. The acquisition forms part of Creditsafe’s strategy to strengthen its presence in the Benelux region, following its 2022 acquisition of the Graydon Group[14].
In April 2024, Creditsafe expanded its European presence by opening an office in Vienna, Austria, and enhancing access to Austrian business information for its customers[15].
In 2025, Creditsafe announced a significant move in shifting its biggest sales office to Ty Meridian in Cardiff with a promise of creating 300 new finance jobs in Cardiff[4].
Today, the company provides business intelligence on more than 430 million companies worldwide[16] and reports serving over 120,000 businesses globally[5]. Creditsafe reports to have over 500,000 subscribers who make over 450,000 decisions daily using the platform[17]. The organisation employs more than 1,700 people[17] and operates 27 offices across 16 countries, including the United Kingdom, Germany, France, Sweden, Ireland, Italy, Belgium, the Netherlands, and the United States[5].
Creditsafe’s company culture has often been lauded for its flat hierarchy and open doors, with the company frequently making headlines for its annual all-expenses-paid holidays to vacation spots around the world[18]. In 2014, it featured on the ‘Sunday Times Top 100 Best Companies to Work For’ list[19].
Products and Services
Creditsafe offers various products and services to minimize legal, financial and compliance risks[20]
Credit Risk Reporting
Historically, credit assessments involved a complex chain of data access from multiple suppliers, which organisations such as Creditsafe have transformed into swift and straightforward credit checks[21]. Creditsafe’s credit scores are accompanied by recommended credit limits and are derived from a broad range of data sources, including those beyond traditional financial indicators. This methodology, as noted by third-party reviewers, provides more reliable assessments than simpler scoring systems [22].
The Creditsafe database, which is built from data from multiple data providers and public sources, is refreshed over five million times per day[23]. About 99.9% of the time, international reports are delivered instantly online[8].
Analytics
Creditsafe customers can analyse past decisions and optimise future decisions using predictive analytics. Customers benefit from highly predictive country-specific risk scores and decisioning models. Developed using stepwise logistic regression modelling, Creditsafe’s scorecards are continually monitored for stability and are endorsed by all major insurers [24].
Know Your Customer & Anti-Money Laundering Checks
Providers like Creditsafe help financial institutions, which often rely on standard public-source disclosures to get more information on customers or prospects. They can strengthen their anti-financial crime defenses by using specialized commercial company intelligence providers, such as Creditsafe, which offers greater insights into a business’s makeup, filings, ultimate beneficial owners, and directors compared to what they would obtain from public sources [25].
Creditsafe’s platform also helps businesses vet their new customers and suppliers against anti-money laundering laws and the periodically issued anti-money laundering directives by the European Union[26]
Business Automation
Creditsafe’s automated credit decisioning solution, “Check & Decide,” is used to deliver real-time company information and automate credit-workflow decisions[27]. The tool is reported to support faster and more accurate decision-making by enabling finance teams to create automated workflows aligned with their organizations’ credit policies. Creditsafe’s data matching and cleaning capabilities integrate with most CRMs, and it is listed on both the Salesforce AppExchange[28] and the Hubspot Marketplace[29].
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