Crisis negotiation

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A United States Army Criminal Investigation Division agent using a megaphone to negotiate the safe release of hostages during a hostage-taking training exercise 'Watchdogs' conduct all hazards training exercise, certify 71st Chem 140227-A-XE780-004.jpg
A United States Army Criminal Investigation Division agent using a megaphone to negotiate the safe release of hostages during a hostage-taking training exercise

Crisis negotiation is a law enforcement technique used to communicate with people who are threatening violence [1] (workplace violence, domestic violence, suicide, or terrorism), [2] including barricaded subjects, stalkers, criminals attempting to escape or evade arrest, and hostage-takers. [3] Crisis negotiation is often initiated by the first officer(s) on the scene. [2]

Contents

History

Modern hostage negotiation principles were established in 1972 when New York City Police Department detective Harvey Schlossberg, also a psychologist, recognized the need for trained personnel in crisis intervention. Schlossberg had worked on the David Berkowitz ("Son of Sam") case, and had instituted other psychological principles in police work, including psychological screening of police applicants and the use of hypnosis in suspect/witness interviews.[ citation needed ] Schlossberg's negotiation strategies were used during the 1973 Brooklyn hostage crisis and were crucial in ensuring the peaceful resolution of the standoff. [4]

The first hostage negotiators were often deployed as elements of police tactical units and merely created a diversion while they deployed. In modern usage, while sometimes acting independently, hostage negotiation teams are often deployed in conjunction with police tactical units, with the tactical teams only sent in should negotiations fail.[ citation needed ]

The Federal Bureau of Investigation Crisis Negotiation Unit (which developed the Behavioral Change Stairway Model [5] ) and Singapore Police Force Crisis Negotiation Unit are examples of specialized units trained in these techniques. [6]

Behavioral Change Stairway Model

A Mercedes-Benz Sprinter used by the Federal Bureau of Investigation's Crisis Negotiation Unit Federal Bureau of Investigation (FBI) Crisis Negotiation Team.jpg
A Mercedes-Benz Sprinter used by the Federal Bureau of Investigation's Crisis Negotiation Unit

One specific model developed by the FBI is the Behavioral Change Stairway Model. Police negotiators that follow this model work through the following stages in order: [5]

  1. Active Listening: Understand the psychology of the perpetrator and let them know they are being listened to.
  2. Empathy: Understand their issues and how they feel.
  3. Rapport: When they begin to see how the negotiator feels, they are building trust.
  4. Influence: Only once trust has been gained can solutions to their problem be recommended.
  5. Behavioral Change: They act, and maybe surrender.

It is considered to be important to work through these steps in order, and not to try to effect behavioral change before rapport has been established. [7]

Related Research Articles

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<span class="mw-page-title-main">Hostage Rescue Team</span> Elite tactical unit of the Federal Bureau of Investigation

The Hostage Rescue Team (HRT) is the Federal Bureau of Investigation's (FBI) elite tactical unit. The HRT was formed to provide a full-time federal law enforcement tactical capability to respond to major terrorist incidents throughout the United States. Today, the HRT performs a number of tactical law enforcement and national security functions in high-risk environments and conditions and has deployed overseas, including with military Joint Special Operations Command units.

The Critical Incident Response Group (CIRG) is a division of the Criminal, Cyber, Response, and Services Branch of the United States Federal Bureau of Investigation. CIRG enables the FBI to rapidly respond to, and effectively manage, special crisis incidents in the United States.

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<span class="mw-page-title-main">Emergency Task Force (Toronto Police Service)</span>

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<span class="mw-page-title-main">National Task Force</span>

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<span class="mw-page-title-main">Special Task Force (SAPS)</span> Specialised unit of the South African Police Service

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<span class="mw-page-title-main">Active shooter</span> Perpetrator of a mass shooting

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<i>Standoff</i> (TV series) American TV series or program

Standoff is an American drama series that premiered on the Fox network on September 5, 2006. Created by Craig Silverstein, the series focused on an FBI Crisis Negotiation Unit whose members negotiated hostage situations and shared relationships. The show was produced by Sesfonstein Productions and 20th Century Fox Television and its executive producers were Craig Silverstein, Tim Story, and Glen Mazzara. A total of 18 episodes were produced and the series completed its original run on July 20, 2007.

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Crisis intervention is a time-limited intervention with a specific psychotherapeutic approach to immediately stabilize those in crisis.

<span class="mw-page-title-main">Behavioral Science Unit</span> Division within the US Federal Bureau of Investigation

The Behavioral Science Unit (BSU) is the original name of a unit within the Federal Bureau of Investigation's (FBI) Training Division at Quantico, Virginia, formed in response to the rise of sexual assault and homicide in the 1970s. The unit was usurped by the Critical Incident Response Group (CIRG) and renamed the Behavioral Research and Instruction Unit (BRIU) and currently is called the Behavioral Analysis Unit (5) (BAU-5) within the National Center for Analysis of Violent Crime (NCAVC). The BAU-5 currently works on developing research and then using the evidence-based results to provide training and improve consultation in the behavioral sciences—understanding who criminals are, how they think, why they do what they do—for the FBI and law enforcement communities.

<span class="mw-page-title-main">Military psychology</span> Specialized field in psychological science

Military psychology is a specialization within psychology that applies psychological science to promote the readiness of military members, organizations, and operations. Military psychologists provide support to the military in many ways, including through direct clinical care, consultation to military commanders, teaching others and supporting military training, and through research relevant to military operations and personnel. Military psychology as a field has been growing since the early 20th century, evidence that the demands and needs for psychological clinical and operational application is continuing to grow steadily. There are many stressors associated with military service, including exposure to high-risk training and combat. As such, psychologists are critical support components that assist military leaders in designing appropriate training programs, providing oversight to those programs, and assisting military members as they navigate the challenges of military training and their new lifestyle. Military psychology covers a wide range of fields throughout the military including operational, tactical, and occupational psychology. Gender differences between military-trained personnel who seek mental health assistance have been extensively studied. Specific examples include post traumatic stress disorder (PTSD) associated with combat, or guilt and family/partner difficulties accompanying extended or frequent deployments due to separation. Clinical providers in military psychology are often focused on the treatment of stress, fatigue, and other personal readiness issues. Previous wars such as the Korean war, Vietnam war, and WW 2 provide great insight to the workings and practices of military psychology and how the practices have changed and assisted the military over the years.

The Federal Bureau of Investigation Crisis Negotiation Unit (CNU) is the part of the Operational Support Branch of its Critical Incident Response Group responsible for the FBI's Crisis Negotiation Program. The mission of the CNU is fourfold, consisting of operations, training, research and program management.

The Columbia Police Department (CPD) is the principal law enforcement agency serving the city of Columbia, Missouri in the United States. It protects a metropolitan population of nearly 127,000 with 187 sworn police officers.

The 1973 Brooklyn hostage crisis occurred when four robbers in Brooklyn, New York City, took hostages and engaged in a standoff with the New York City Police Department (NYPD) over the course of 47 hours from January 19 to January 21, 1973. One police officer was killed, and two officers and a perpetrator were injured, all within the first three hours of the incident; there were no further casualties during the standoff.

Harvey Schlossberg was a New York City Police Department (NYPD) officer, Freudian psychoanalyst, and the founder of modern crisis negotiation. He founded the Psychological Services Department in the NYPD, where he pioneered treatment for violence-prone police. In the Handbook of Police Psychology, Schlossberg was called a "father of modern police psychology" for his role in changing the tactics police employed in hostage situations.

References

  1. Strentz, Thomas (2006). Psychological aspects of crisis negotiation. CRC Press, ISBN   978-0-8493-3997-4
  2. 1 2 Jonathan Greenstein (2011). "Hostage Negotiations for the First Responder (Missouri Police Officers Standards and Training Course)".
  3. Defense Information Access Network, United States State Department (1987). Hostage negotiation: a matter of life and death. DIANE Publishing, ISBN   978-0-941375-01-6
  4. Reub, Emily (September 10, 2012). "A 1973 Hostage Situation, Revisited". The New York Times. ISSN   0362-4331 . Retrieved March 11, 2017.
  5. 1 2 Gregory M. Vecchi; Vincent B. Van Hasselt; Stephen J. Romano (2003). "Crisis (hostage) negotiation: current strategies and issues in high-risk conflict resolution".
  6. Greenstone, J.L.(2005). The elements of police hostage and crisis negotiations: Critical incidents and how to respond to them. Binghamton, New York: The Haworth Press. Currently under Taylor and Francis Publishing Group.
  7. ""Talk To Me": What It Takes To Be An NYPD Hostage Negotiator". 18 August 2014.