Delivery Solutions

Delivery Solutions

Company type	Subsidiary
Industry	Logistics, Software as a Service (SaaS)
Founded	2018;7 years ago (2018)
Founders	Arshaad Mirza, Manil Uppal
Headquarters	Plano, Texas, United States
Area served	United States, Canada, United Kingdom, Europe, Australia
Products	Same-day delivery, curbside pickup, BOPIS, omnichannel delivery platform, post-purchase services
Services	Retail logistics, delivery fleet aggregation, analytics, reverse logistics
Parent	UPS
Website	www.deliverysolutions.co

Delivery Solutions is an American-based software company that provides Software as a Service (SaaS) options to enterprise merchants, such as last-mile delivery, same-day delivery, curbside pickup, and Buy Online Pickup In-Store (BOPIS).

In May 2022, Delivery Solutions was acquired by United Parcel Service and became a subsidiary. It partners with Walmart, Sephora, Abercrombie & Fitch, ShopRite, and Total Wine & More, operating in North America, the U.K., Australia, and Europe.

History

Delivery Solutions was founded in 2018 by Arshaad Mirza and Manil Uppal, ^[1] who had previously started Lash Delivery, an alcohol delivery service.^{[ citation needed ]} They saw an opportunity to create a platform that brought together different delivery fleets to help retailers improve their last-mile deliveries. ^{[2] [3]}

In 2019, Delivery Solutions launched its same-day delivery system and worked with Total Wine & More. ^{[4] [5]}

In 2020, the company added more features, including curbside pickup, BOPIS, order tracking, reverse logistics, and analytics. By 2021, Delivery Solutions had processed $660 million in orders. ^[6] In May 2022, Delivery Solutions was acquired by UPS and became a subsidiary. ^[7] Although it is now part of UPS, the company continues to operate under its original name and management. ^{[8] [9]} After the acquisition, the founders of Delivery Solutions, Arshaad Mirza and Manil Uppal, continued to lead the company until they exited in 2024. ^[10]

Overview

Delivery Solutions provides a platform for retailers to manage various delivery options like same-day delivery, curbside pickup, and BOPIS. ^{[11] [12]} The company's services help retailers improve their customer experience and reduce supply chain and distribution risks. ^{[13] [14]} Delivery Solutions serves a range of businesses, including retailers like Abercrombie & Fitch, Walmart, ShopRite, Total Wine & More, and Sephora. ^[15] The company operates in the U.S., Canada, the U.K., Australia, and Europe. ^[16]

References

1. Cosgrove, Emma. "UPS has acquired logistics startup Delivery Solutions, a major partner for Walmart's GoLocal delivery network". Business Insider. Retrieved 2025-02-26.
2. Innovates, Dallas; Kirkpatrick, David (2018-10-29). "Last-Mile Tech: Click-to-Door Service Delivers for Total Wine & More". Dallas Innovates. Retrieved 2025-02-26.
3. Walton, Chris (2018-02-02). "Look Mom - I just Shipt my pants in an Instacart". Omni Talk. Retrieved 2025-02-26.
4. "Total Wine Rolling Out Same-Day Delivery Nationwide - Park Street Imports". www.parkstreet.com. 2018-10-30. Retrieved 2025-02-26.
5. "Total Wine & More Launches Nationwide Alcohol Delivery Service, Powered by Onfleet". Onfleet Last Mile Delivery Blog | Onfleet. 2018-10-29. Retrieved 2025-02-26.
6. "What Supply Chain Data Should I Track in 2020?". Veridian. 2020-03-16. Retrieved 2025-02-26.
7. Cosgrove, Emma (31 May 2022). "UPS has acquired logistics startup Delivery Solutions, a major partner for Walmart's GoLocal delivery network". Business Insider .
8. "UPS Acquires SaaS Technology Company Delivery Solutions". PYMNTS.com. 2022-06-01. Retrieved 2025-02-26.
9. Straight, Brian (2022-05-31). "UPS acquires last-mile tech provider Delivery Solutions". FreightWaves. Retrieved 2025-02-26.
10. "Delivering Solutions: Two Founders' Journey in Transforming Retail Experiences". deliverysolutions.co. Retrieved 2025-02-26.
11. "Manil Uppal, Co-Founder, Delivery Solutions on Last-Mile Orchestration". Apple Podcasts. Retrieved 2025-02-26.
12. "UPS acquires Delivery Solutions". About UPS-US. Retrieved 2025-02-26.
13. "COVID-19 and the F&B Industry: Delivery Services to the Rescue". hospitalityinsights.ehl.edu. Retrieved 2025-02-26.
14. "COVID-19's Impact on Delivery Trends | Mitchell'sNY". Delivery Service Manhattan | NYC Delivery Service | Mitchell’sNY Logistics. 2020-08-22. Retrieved 2025-02-26.
15. "Delivery Solutions Customers". www.cbinsights.com. Retrieved 2025-02-26.
16. "Delivery Solutions Continues to Expand Same-Day and Last-Mile Delivery Capabilities in UK with All". www.thescxchange.com. Retrieved 2025-02-26.