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| Company type | Privately held company |
|---|---|
| Industry | Market research |
| Founded | July 2004 |
| Headquarters | , |
Area served | Turkey and the Middle East |
Key people | Erdogan Gundogdu |
| Website | www.eksen.eu |
Eksen Research is a Turkish market research and fieldwork agency. The company started to operate in 2004. It is a member of several international market research associations such as ESOMAR, [1] BIG [2] and The Research Alliance. [3]
Its central office is located in Istanbul, Turkey. The company is among the first companies that implement online market research methodologies in Turkey. Its fieldwork coverage has included the Middle Eastern, Asia Pacific and African countries.
Eksen recently contributed to the book Handbook of Global User Research [4] for the Turkey section.
Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. It is an important component of business strategy and a major factor in maintaining competitiveness. Market research helps to identify and analyze the needs of the market, the market size and the competition. Its techniques encompass both qualitative techniques such as focus groups, in-depth interviews, and ethnography, as well as quantitative techniques such as customer surveys, and analysis of secondary data.
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