 | |
| Company type | Private |
|---|---|
| Industry | Telecommunications services |
| Founded | 1985 |
| Headquarters | Alpharetta, Georgia |
| Website | www.gmvoices.com |
GM Voices was a company and recording facility that specializes in voice prompts for IVR and automated phone applications, GPS, and telematics/remote diagnostics. Business presentation narration services are also offered. Currently, GM Voices provides recordings, translation, and language localization services in 100 languages and dialects. [1]
GM Voices records prompt sets (replacement and custom recordings) for open source VoIP software like Asterisk and FreeSWITCH. GM Voices persona Callie is the official voice of FreeSWITCH. [2]
In June 2005, the software company ScanSoft was looking for someone to be the voice for a database project involving speech construction. ScanSoft inquired with GM Voices and selected Susan Bennett, who happened to be present when the scheduled voice-over artist was absent. [3] Bennett was hired and the project recordings would eventually be used as the original voice of Apple's Siri. [4]
On July 1, 2014, GM Voices became the official partner to source professional voice prompts for select Genesys Telecommunications Laboratories services including IVR. [5]
They own an 18,000 sq foot facility with three studio control rooms, two sound booths, conference rooms and a selection of editing suites and offices where they accomplish most of their voice work. [6]
Automated gate agent announcements for Delta Air Lines are prerecorded by GM Voices. [7]
In June 2021, GM Voices was acquired by BLEND. [8]