GM Voices

Last updated
GM Voices, Inc.
Company type Private
Industry Telecommunications services
Founded1985
Headquarters Alpharetta, Georgia
Website www.gmvoices.com

GM Voices was a company and recording facility that specializes in voice prompts for IVR and automated phone applications, GPS, and telematics/remote diagnostics. Business presentation narration services are also offered. Currently, GM Voices provides recordings, translation, and language localization services in 100 languages and dialects. [1]

GM Voices records prompt sets (replacement and custom recordings) for open source VoIP software like Asterisk and FreeSWITCH. GM Voices persona Callie is the official voice of FreeSWITCH. [2]

In June 2005, the software company ScanSoft was looking for someone to be the voice for a database project involving speech construction. ScanSoft inquired with GM Voices and hired Susan Bennett. [3] The project recordings would eventually be used as the original voice of Apple's Siri. [4]

On July 1, 2014, GM Voices became the official partner to source professional voice prompts for select Genesys Telecommunications Laboratories services including IVR. [5]

Automated gate agent announcements for Delta Air Lines are prerecorded by GM Voices. [6]

In June 2021, GM Voices was acquired by BLEND. [7] [8]

References

  1. ↑ Klie, Leonard (May 3, 2010). "When in Rome..." Speech Technology. Retrieved 2010-07-28.
  2. ↑ Collins, Michael (June 14, 2010). "ClueCon Update: "Callie" Is Coming to Chicago!" . Retrieved 2010-07-28.
  3. ↑ "Interview with Susan Bennett". All Things Considered . National Public Radio via WNYC. December 9, 2013.
  4. ↑ Ravitz, Jessica (2013-10-04). "'I'm the original voice of Siri'". CNN . Retrieved 2013-10-04.
  5. ↑ "GM Voices Becomes Official Genesys Technology Partner". Speech Technology Magazine. 2014-07-01. Retrieved 2025-09-09.
  6. ↑ Thomas Petzinger Jr. (February 19, 1999). "Selling Golden Voices, An Entrepreneur Gets a Lesson in Technology". The Wall Street Journal. pp. B1.
  7. ↑ "BLEND acquires GM Voices, the company that recorded Siri". CTECH - www.calcalistech.com. 16 June 2021.
  8. ↑ Radlovački, Sandra (2021-06-18). "BLEND Acquires GM Voices". CX Today. Retrieved 2025-09-09.
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.