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Industry | Healthcare Support Services Management |
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Founded | 1974 |
Headquarters | St. Clair Shores, MI , |
Key people | Paul Fayad, CEO; Dan Bowen, President |
Services | Foodservice, Facility Management |
Website | HHAServices.com |
HHA Services is a privately held, American-owned company, providing food and facilities management services for hospitals and long-term care communities in the United States. It is headquartered in St. Clair Shores, Michigan.
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HHA Services, originally Hospital Housekeepers of America, was founded in 1974 by Daniel W. Bowen, Jr. in Detroit, MI. [1] The company diversified in 1982 and founded Consolidated Building Services to provide janitorial service to medical office buildings, clinics and commercial buildings.
In 1983, Medical Pest Control was founded to provide pest control services to healthcare clients. Bowen Educational Systems was developed to provide training programs that were sold throughout the country.
By 1985, HHA Services had become one of the largest building service contractors in South East Michigan.
In 1987, Paul Fayad developed Envirocor software for use in Housekeeping applications.
In 1990, expanded to become a national healthcare contract management company, and subsequently Consolidated Building and Medical Pest Control were sold. The firm was renamed HHA Services to better reflect our diversity of services. Dan Bowen Jr. retired and Paul Fayad was appointed President/CEO. Dan Bowen, III became Executive Vice President.
2000, Paul Fayad and Dr. Allen May form Video Artists and begins development of custom training videos for HHA Services' employees. The first Customer Service video is produced.
2003, has a three-part Customer Service Series for healthcare service departments and continues to make new videos each year.
2005, launched its Food & Nutrition Division.
2008, partnered with the University of Michigan Ross School of Business to conduct in-depth studies on proactivity.
2009, achieves 35th year of service. Placed 3rd in their category as A Cool Place to Work in Tough Times by Detroit Crain's Magazine and the American Society of Employers. [2]
2010, named one of America's Top 100 Best Places to Work in Healthcare by Modern Healthcare magazine, ranking 21st overall and 4th in the small business category. [3]
HHA Services offers support service management in the areas of Plant Operations/Maintenance, Housekeeping, Laundry, Patient Transportation, Security and Food Services including Patient Dining, Senior Dining, Clinical Nutrition, Retail Food Service and Consulting.
Home care is supportive care provided in the home. Care may be provided by licensed healthcare professionals who provide medical treatment needs or by professional caregivers who provide daily assistance to ensure the activities of daily living (ADLs) are met. In-home medical care is often and more accurately referred to as home health care or formal care. Home health care is different non-medical care, custodial care, or private-duty care which refers to assistance and services provided by persons who are not nurses, doctors, or other licensed medical personnel. For patients recovering from surgery or illness, home care may include rehabilitative therapies. For terminally ill patients, home care may include hospice care.
The Agricultural Research Service (ARS) is the principal in-house research agency of the United States Department of Agriculture (USDA). ARS is one of four agencies in USDA's Research, Education and Economics mission area. ARS is charged with extending the nation's scientific knowledge and solving agricultural problems through its four national program areas: nutrition, food safety and quality; animal production and protection; natural resources and sustainable agricultural systems; and crop production and protection. ARS research focuses on solving problems affecting Americans every day. The ARS Headquarters is located in the Jamie L. Whitten Building on Independence Avenue in Washington, D.C., and the headquarters staff is located at the George Washington Carver Center (GWCC) in Beltsville, Maryland. For 2018, its budget was $1.2 billion.
A dietitian, medical dietitian, or dietician is an expert in identifying and treating disease-related malnutrition and in conducting medical nutrition therapy, for example designing an enteral tube feeding regimen or mitigating the effects of cancer cachexia. Many dietitians work in hospitals and usually see specific patients where a nutritional assessment and intervention has been requested by a doctor or nurse, for example if a patient has lost their ability to swallow or requires artificial nutrition due to intestinal failure. Dietitians are regulated healthcare professionals licensed to assess, diagnose, and treat such problems. In the United Kingdom, dietitian is a 'protected title', meaning identifying yourself as a dietitian without appropriate education and registration is prohibited by law.
A cafeteria, sometimes called a canteen outside the U.S. and Canada, is a type of food service location in which there is little or no waiting staff table service, whether in a restaurant or within an institution such as a large office building or school; a school dining location is also referred to as a dining hall or lunchroom. Cafeterias are different from coffeehouses, although the English term came from the Spanish term cafetería, which carries the same meaning.
The Physicians Committee for Responsible Medicine (PCRM) is a non-profit research and advocacy organization based in Washington, D.C. According to Charity Navigator, the organization works for "compassionate and effective medical practice, research, and health promotion."
Room service or in-room dining is a hotel service enabling guests to choose items of food and drink for delivery to their hotel room for consumption. Room service is organized as a subdivision within the food and beverage department of high-end hotel and resort properties. It is uncommon for room service to be offered in hotels that are not high-end, or in motels. Room service may also be provided for guests on cruise ships. Room service may be provided on a 24-hour basis or limited to late night hours only. Due to the cost of customized orders and delivery of room service, prices charged to the patron are typically much higher than in the hotel's restaurant or tuck shop, and a gratuity is expected in some regions.
Daniel Gilbert is an American billionaire, businessman, and philanthropist. He is the co-founder and majority owner of Rocket Mortgage, founder of Rock Ventures, and owner of the National Basketball Association's Cleveland Cavaliers. Gilbert owns several sports franchises, including the American Hockey League's Cleveland Monsters, and the NBA G League's Cleveland Charge. He operates the Rocket Mortgage FieldHouse in Cleveland, Ohio, home to the Cavaliers and Monsters. As of January 2023, Forbes estimated his net worth at US$18.3 billion.
The Detroit Medical Center (DMC) is a for-profit alliance of hospitals that encompasses over 2,000 licensed beds, 3,000 affiliated physicians and over 12,000 employees. Located in Midtown Detroit, the DMC is affiliated with medical schools from Wayne State University and Michigan State University. Detroit Medical Center hospitals are staffed by physicians from the Michigan State University College of Osteopathic Medicine and the Wayne State University School of Medicine, the largest single-campus medical school in the United States and the nation's fourth largest medical school overall. The Detroit Medical Center is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations.
Crain Communications Inc is an American multi-industry publishing conglomerate based in Detroit, Michigan, United States, with 13 non-US subsidiaries.
The metropolitan area surrounding and including Detroit, Michigan, is a ten-county area with a population of over 5.9 million, a workforce of 2.6 million, and about 347,000 businesses. Detroit's six-county Metropolitan Statistical Area has a population of about 4.3 million, a workforce of about 2.1 million, and a gross metropolitan product of $200.9 billion. Detroit's urban area has a population of 3.9 million. A 2005 PricewaterhouseCoopers study estimated that Detroit's urban area had a gross domestic product of $203 billion.
Virtua Health is an academic non-profit healthcare system in southern New Jersey that operates a network of hospitals, surgery centers, physician practices, and more. Virtua is South Jersey's largest health care provider. The main headquarters are located in Marlton.
Children's Hospital of Michigan (CHM) is a for-profit, pediatric acute care hospital located in Detroit, Michigan. The hospital has 227 beds and is affiliated with both the Wayne State University School of Medicine and the Michigan State University Medical School. The hospital provides comprehensive pediatric specialties and subspecialties to pediatric patients aged 0–21 throughout eastern Michigan and the Detroit area and is a part of the Detroit Medical Center. The hospital features the only freestanding pediatric Level 1 Pediatric Trauma Center in the Detroit region, 1 of 3 in the state. It is an international provider of pediatric neurology, neurosurgery, cardiology, oncology and diagnostic services including Positron Emission Tomography and MRI.
DMC Sinai-Grace Hospital is one of the eight hospitals that comprise the Detroit Medical Center (DMC). Located in northwest Detroit, Sinai-Grace provides health care services in over forty specialties and has 334 inpatient beds. The hospital has comprehensive cardiovascular, emergency/trauma, cancer, surgical, OBGYN, urological, gastrointestinal, intensive, and geriatrics services.
Trinity Health is an American not-for-profit Catholic health system operating 92 hospitals in 22 states, including 120 continuing care locations encompassing home care, hospice, PACE and senior living facilities. Based in Livonia, Michigan, Trinity Health employs more than 120,000 people including 5,300 physicians.
The Institute of Hotel Management Catering & Nutrition (IHM), Pusa, generally known as IHM Pusa, is a hotel management institute in India.
The Michigan Department of Health and Human Services (MDHHS) is a principal department of state of Michigan, headquartered in Lansing, that provides public assistance, child and family welfare services, and oversees health policy and management.
Integrated pest management in museums, libraries, archives and private collections is the practice of monitoring and managing pest and environmental information with pest control methods to prevent pest damage to collections and cultural property. Preserving cultural property is the ultimate goal for these institutions. The pests come in many different forms: insects, mites, rodents, bats, birds, and fungi and the two most common types are insects and fungi. It is widely recommended that every museum have some form of pest control in place and monitoring system to protect their collection and that museums review their storage and museum facilities to determine how to best control and prevent pest infestations while utilizing an Integrated Pest Management plan.
The University of Michigan Detroit Center is a community outreach center, meeting/events facility, and academic home base for University of Michigan units, located in Midtown Detroit.
Pager, Inc. is a virtual care platform that offers a variety of services to guide patients and health plan members through the healthcare journey. Pager offers virtual nurse chat and triage, appointment scheduling with assistance from care coordinators, telemedicine, aftercare follow-up, and more while implementing artificial intelligence on its platform.
Corewell Health is a non-profit healthcare system located in the state of Michigan in the United States. It was formed as a result of the merger between Beaumont Health, located in Metro Detroit, and Spectrum Health, located in West Michigan, in 2022. Corewell is currently the largest healthcare system in Michigan, based on its inpatient admissions and net patient revenue. The organization has its headquarters in Grand Rapids and employs over 60,000 people.