Heidi Health

Last updated
Heidi
Company typePrivate
IndustryAI Healthcare Technology
PredecessorOscer Heidi Health
Founded2021
FounderThomas Kelly

Waleed Mussa

Yu Liu
HeadquartersMelbourne, Australia
Area served
Worldwide
Website www.heidihealth.com

Heidi Health is an Australian health technology company that develops artificial intelligence (AI) medical scribe software for clinical documentation. The software transcribes patient consultations and converts them into clinical notes, case histories, and other documents. [1] [2] [3] It is used by healthcare professionals to reduce manual note-taking and support administrative workflows. Founded in 2019, Heidi Health operates internationally and provides its services across multiple countries. [2] [4] [5]

Contents

History

2019-2021

Heidi Health was founded in 2019 by vascular surgical resident Dr. Thomas Kelly and co-founders Waleed Mussa and Yu Liu. The company was initially launched under the name Oscer, focusing on clinical training tools for healthcare professionals. In 2021, the company rebranded as Heidi Health, shifting to AI-powered clinical documentation. [2] [6]

2022-2025

In March 2025, Heidi secured AUD $16.6 million in Series A funding, led by venture capital firm Headline and supported by investors including Local Globe, Anthology (Menlo Ventures and Anthropic), HESTA, Possible Ventures, Archangel Ventures, and Blackbird Ventures. [4] [6] [7] The funding was intended to expand the company's AI features, such as automated pre-chart summaries and integration with clinical guidelines. [1] [5] [7]

In October 2025, Heidi raised its Series B funding of USD $65 million from Point72 Private Investments alongside existing investors Blackbird, Headline, and Local Globe, valuing Heidi at $465 million. [8] [9] [10] [11] The funding was reported to support further development of the AI platform, including expanded documentation and care coordinated functions. [8] [12] [13]

As of 2025, Heidi has raised a total of USD $96.6 million from international investors. Currently, the company reports that its software is used in more than two million patient interactions per week across over 100 countries globally. [1] [6] [14] [15]

Technology

Heidi's AI-powered medical scribe uses large language models (LLMs) and machine learning (ML) to generate structured documentation from clinical encounters. [16] [17] The system can produce clinical documents, such as referral letters [18] patient summaries, [19] and more. [2] [3] [5] [6]

Reception

Independent assessments have noted both the adoption and concerns for Heidi's software. A 2025 KLAS Research spotlight reported that U.S. healthcare organizations using the tool cited reductions in clinician documentation time and improved note accuracy, although users mentioned EHR integration as an area needing improvement. [20]

Integration and Security

Heidi integrates with different electronic health record (EHR) platforms such as Epic Systems, Athenahealth, Gentu by Magentus, Veradigm, Best Practice Software, MediRecords, and MedicalDirector, among many others. [1] [4] [15] [21] [22] The company states that it complies with privacy and security frameworks, such as ISO 27001, SOC 2 Type II, HIPAA (U.S.), GDPR (EU), NHS regulations (UK), PIPEDA (CA), Australian Privacy Principles, among others. [3] [23]

See also

References

  1. 1 2 3 4 "Melbourne-based Heidi Health to expand AI scribe capability with new $17M fund". MobiHealthNews. 2025-03-06. Retrieved 2025-05-02.
  2. 1 2 3 4 Shu, Catherine (2023-10-25). "Blackbird backs Heidi Health's AI platform for overworked doctors". TechCrunch. Retrieved 2025-05-02.
  3. 1 2 3 "Heidi Health partners with Hendrix Health". Health Informatics New Zealand. Retrieved 2025-05-02.
  4. 1 2 3 Lee, Chan-yeol (2025-03-04). "Heidi Secures $16.6M Series A to Scale AI-Powered Medical Scribe Globally". AsiaTechDaily - Asia's Leading Tech and Startup Media Platform. Retrieved 2025-05-02.
  5. 1 2 3 Daily, Startup (2025-03-04). "GP administration startup Heidi Health tops up Series A with another $27 million". Startup Daily. Retrieved 2025-05-02.
  6. 1 2 3 4 Jones, Tegan (2023-10-25). "Heidi Health gets $10 million injection for AI healthcare". SmartCompany. Retrieved 2025-05-02.
  7. 1 2 "Heidi Health | Blackbird". blackbird.vc. Retrieved 2025-05-02.
  8. 1 2 Smith, Paul. "AI doctor assistant Heidi's value soars after $100m investment". The Australian Financial Review. Retrieved 6 October 2025.
  9. ↑ "Healthcare AI firm Heidi valued at £345m after Point72 backing". Sky News. Retrieved 2025-10-06.
  10. ↑ Thomsen, Simon (2025-10-06). "AI consultation notes scaleup Heidi Health bags $98 million Series B at $703m valuation". Startup Daily. Retrieved 2025-10-06.
  11. ↑ "Tech in Asia - Connecting Asia's startup ecosystem". www.techinasia.com. Retrieved 2025-10-06.
  12. ↑ Lynch, Jared. "Record-breaking raise sees Heidi Health outpace Canva's early growth". The Australian. Retrieved 6 October 2025.
  13. ↑ Swan, David (2025-10-06). "How AI may provide an answer to hospital workforce shortages". The Sydney Morning Herald. Retrieved 2025-10-06.
  14. ↑ "GPs turn to AI to help with patient workload". www.bbc.com. 2025-01-14. Retrieved 2025-05-02.
  15. 1 2 McDonald, Kate. "MediRecords integrates Heidi Health AI medical scribe". Pulse IT. Retrieved 2025-05-02.
  16. ↑ Poh, Olivia (2025-10-06). "AI Health Startup Heidi Gets Point72 Funds at $465 Million Value". Bloomberg.com. Retrieved 2025-10-06.
  17. ↑ Davis, Dominic-Madori (2025-10-06). "Heidi Health raises $65M Series B led by Steve Cohen's Point72". TechCrunch. Retrieved 2025-10-06.
  18. ↑ "How AI Is Helping Healthcare Companies in New Zealand Cut Costs and Improve Efficiency". Nucamp. Retrieved 2025-10-06.
  19. ↑ Daflos, Penny (2025-06-12). "Eye contact and earlier diagnosis: How AI is transforming front-line health care in B.C." CTVNews. Retrieved 2025-10-06.
  20. ↑ "Heidi Health 2025 | KLAS Emerging Company Spotlight Report". klasresearch.com. Retrieved 2025-10-06.
  21. ↑ Writers, Staff (2024-11-13). "Heidi Health's AI Scribe now live within MediRecords". Medical Republic. Retrieved 2025-05-02.
  22. ↑ "Heidi brings AI scribe to Gentu". Pulse.IT. 20 August 2025.
  23. ↑ "NHS Practitioner Health News: Heidi Health". www.practitionerhealth.nhs.uk. Retrieved 2025-05-02.
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