The term Hollow State is used to describe a set of governmental practices in which states contract with third parties (private companies) in order to distribute government services. In a hollow state there are many degrees of separation between the source of taxpayer funds and the final distribution of taxpayer-funded products or services. Services paid for by the state are produced by a vast network of providers and the task of the government is not to manage provision, but to negotiate contracts with providers. There is no "command and control" relationship between government and contractors. Contracts are managed by countless agencies and even more providers, there is no means of central record keeping or data management. [1] [2] A Hollow State has all the standard edifices of governance although most are under the influence of third-party organizations, either for-profit or non-profit entities. [3] [4]
The history of government contracting goes back thousands of years to when Mercenary bands were utilized by the ancient Greeks, Persians, and Romans. In the United States, the history of government contracting is rooted in the history of English civil service. Throughout the 1600s, educated Englishmen could make a career out of negotiating the procurement of goods for local government, especially for the English military. This system was how much of the English military procurement was carried out, and was brought to the colonies by English settlers. The English military in the colonies was expected to obtain their own supplies locally. To this end, most military outfits employed a commissary general to obtain food and related supplies, and a quartermaster general to obtain supplies for construction, transportation, and weaponry. These officers had the authority to contract with local farmers and merchants. A version of this system was implemented by the Continental Congress during the American Revolution. [5] This trend continued through the American Civil War and has grown and evolved into the modern system of government procurement. The United States government increasingly implements policy through a complicated network of providers. The system relies on the collaboration of multiple levels of government, for-profit, and non-profit entities. [6] [7] [8]
The history of the term "Hollow State" is shorter than the history of the practice, as capitalism emerged as a dominant social force, so did the influence of private contractors on government leaders. Brinton Milward, Director of the School of Government and Public Policy at the University of Arizona, uses the term Hollow State as a metaphor to describe the process and consequences of excessive government contracting. [1] [9]
Examples of modern Hollow State iterations include:
The primary purpose of the hollow state is to function as a multi-organizational structure through which policy is designed and executed. The metaphor "Hollow State" is meant to be understood as a system consisting of units of government separated from their outputs but still linked by negotiation or contract. When nonprofit organizations receive contracts or grants to deliver public goods or services, the delegating agency assumes a sufficient level of capacity to implement the project or deliver the service. However, if the nonprofit community-based organizations are too limited in capacity to carry out their grants or contracts, then a disconnect occurs in the hollow state. [14]
One of the primary reasons privatization occurs is because of the severe capacity that limitations force the government to contract for services it does not have the ability to provide. [15] Usually this would involve a private development network supported by a public administration like the Chamber of Commerce and several private businesses. There are 2 types of networks that exist in the hollow state: horizontal and vertical. Horizontal networks consist of 3 types, policy making, resource exchange, and project based, all of which are between governments and non-governmental organizations. Vertical networks are the collaborations that occur between federal, state, and local governments.
The purpose of this collaboration is to devise strategy for business retention, expansion, or recruitment. The reason city economics developers reach out to surrounding organizations and become multiple networks is due to the fact economic policy is designed and implemented under ambiguity and uncertainty. As complexities increase, grassroots initiatives become more sought after. Most nonprofit organizations are started with passion and enthusiasm for resolving a particular issue. Many of these are the small grassroots or community-based nonprofits that meet important human service needs for a specific geographic area or population. [16] Furthermore, the need for more nongovernmental actors to deliver local services hence more actors equates to more hollowing of the state. In fact publicly funded social services are an increasingly important component of social provision spending and accounft for approximately one-fifth to today's welfare state expenditures. [17] Substituting from a stable, linear government for complex networks may raise questions of allocation deliberations being solely prompted by cost/ efficiency not taking into account taxpayers other values.
The Hollow State refers to the extent to which governments are directly involved in providing services. [4] Contracting out is when government allows a non-government institution to operate under the governments name to provide a public service. Hollowing out of government by allocating services to private organizations has three imperatives: the need to attract investment to compensate for lost revenues and meet the political imperatives set by the country and provincial governments; the need to receive inspection teams from higher levels of government; and "soft centralization" of township bureaus, which are placed under country or provincial government control. [10]
Advocates of privatization often make the point that government can provide or arrange for citizens to receive a service without the government actually providing it, [5] by contracting out. A government intent on privatization would decide what it wanted done and then contract with the private sector to provide the good or the service. [5] The federal government has always relied on state and local governments to distribute and provide services with money funded by the federal level. However, community-based development organizations have problems with accountability, responsiveness, and sometimes lose their connections with municipalities. This can lead to experiencing disparities in fundraising, fiscal and human resource management practices, and even skills in building and maintaining partnerships and gaining political support. [18]
Contracting out or privatization also redirects the funds that would otherwise go to the state and local government to private organizations. It can be said that there is a negative relationship between the neighborhoods where the central offices of those organizations are located, and neighborhood disadvantage, largely because so many distributive organization headquarters are located in downtown, higher-income areas. Government funding of nonprofit agencies in the United States of America increased during the grant-in-aid explosion of the 1960s and 1970s and continued during the Reagan and Bush administrations under the banners of privatization, limited budgets, and getting government off the backs of those it regulates. [5] Not all states who adopt the Hollow State find it successful and more often than not those states fail and lose their political goods. [19]
There are several outspoken criticisms of government contracting practices. Critics claim the hollow state can be inefficient, dangerous, and may violate human rights. The hollow state can effectively destroy a society's interests in humanities as money leads to a monopoly and/or oligarchy. A hollow state can be unreliable. When a government sector contracts out, there can be many problems. The hollow state is exemplified by increased reliance on third-party producers, which may result in a lack of oversight expertise in government. [20] Contracting private organizations for warfare can lead to unethical methods and the hollow state can effectively destroy a society's interests in humanities as money leads to a monopoly and/or oligarchy. [20] [21] [22] [23]
The problems of managing non-governmental, contracted organizations are extensive and severe. The number of degrees of separation between the source of funds and the implementation of those funds creates diminishing quality of returns with each new layer. Managers at every level are forced to deal with an uncertain budget cycle, long waits for payment for services rendered, financial crises, billing problems, frequently changing and contradictory rules and much more. Another thing to consider is the existence of the "principal-agent" issue, wherein the "principal" (the person giving the contract) can never have as much information about the requirements of the job than the "agent" (the one being contracted). This information disparity causes the principal to have unrealistic expectations and allows the agent to mislead the principle as to aspects such as cost, time, and human resources. [15]
Administrations that already exist within a country moving toward a Hollow State begin to be parsed in seemingly innocent fashion. In the name of "efficiency" government interests are delegated to private contractor, who will then often subcontract to other groups. For example, contractors hired to patch roofs with blue tarp for FEMA after Katrina received payment of "between $149 and $175 per (10ftx10ft square)." This price was comparable to installing entirely new roofs at the time. However; through a long string of subcontractors, the firms performing the final installations of the tarps "earned as little as $2 per 10ftx10ft square. [24] Taxpayers end up paying exorbitantly as business interests takes complete control over the process of procurement. [25] [26]
A non-governmental organization (NGO) is an independent, typically nonprofit organization that operates outside government control. NGOs often focus on humanitarian or social issues but can also include clubs and associations offering services to members. Some NGOs, like the World Economic Forum, may also act as lobby groups for corporations. Unlike international organizations (IOs), which directly interact with sovereign states and governments, NGOs are independent from them.
The United States Department of Health and Human Services (HHS) is a cabinet-level executive branch department of the U.S. federal government created to protect the health of the U.S. people and providing essential human services. Its motto is "Improving the health, safety, and well-being of America". Before the separate federal Department of Education was created in 1979, it was called the Department of Health, Education, and Welfare (HEW).
In the United States, federal grants are economic aid issued by the United States government out of the general federal revenue. A federal grant is an award of financial assistance from a federal agency to a recipient to carry out a public purpose of support or stimulation authorized by a law of the United States.
The private finance initiative (PFI) was a United Kingdom government procurement policy aimed at creating "public–private partnerships" (PPPs) where private firms are contracted to complete and manage public projects. Initially launched in 1992 by Prime Minister John Major, and expanded considerably by the Blair government, PFI is part of the wider programme of privatisation and macroeconomic public policy, and presented as a means for increasing accountability and efficiency for public spending.
A Master of Public Administration (MPA) is a specialized professional graduate degree in public administration that prepares students for leadership roles, similar or equivalent to a Master of Business Administration but with an emphasis on the issues of public services.
A public–private partnership is a long-term arrangement between a government and private sector institutions. Typically, it involves private capital financing government projects and services up-front, and then drawing revenues from taxpayers and/or users for profit over the course of the PPP contract. Public–private partnerships have been implemented in multiple countries and are primarily used for infrastructure projects. Although they are not compulsory, PPPs have been employed for building, equipping, operating and maintaining schools, hospitals, transport systems, and water and sewerage systems.
Procurement is the process of locating and agreeing to terms and purchasing goods, services, or other works from an external source, often with the use of a tendering or competitive bidding process. The term may also refer to a contractual obligation to "procure", i.e. to "ensure" that something is done. When a government agency buys goods or services through this practice, it is referred to as government procurement or public procurement.
Maximus Inc. is an American government services company, with operations in countries including the United States, Canada, and the United Kingdom. Maximus provides administration and other services for Medicaid, Medicare, health care reform, welfare-to-work, and student loan servicing, among other government programs. The company is based in Tysons, Virginia, has 39,600 employees and a reported annual revenue of $5.3 billion in fiscal year 2024.
New public management (NPM) is an approach to running public service organizations that is used in government and public service institutions and agencies, at both sub-national and national levels. The term was first introduced by academics in the UK and Australia to describe approaches that were developed during the 1980s as part of an effort to make the public service more "businesslike" and to improve its efficiency by using private sector management models.
Merandenum
Municipal broadband is broadband Internet access offered by public entities. Services are often provided either fully or partially by local governments to residents within certain areas or jurisdictions. Common connection technologies include unlicensed wireless, licensed wireless, and fiber-optic cable. Many cities that previously deployed Wi-Fi based solutions, like Comcast and Charter Spectrum, are switching to municipal broadband. Municipal fiber-to-the-home networks are becoming more prominent because of increased demand for modern audio and video applications, which are increasing bandwidth requirements by 40% per year. The purpose of municipal broadband is to provide internet access to those who cannot afford internet from internet service providers and local governments are increasingly investing in said services for their communities.
To balance the supply and demand of electricity on short timescales, the UK National Grid has contracts in place with generators and large energy users to provide temporary extra power, or reduction in demand. These reserve services are needed if a power station fails for example, or if forecast demand differs from actual demand. National Grid has several classes of reserve services, which in descending order of response time are: Balancing Mechanism (BM) Start-Up, Short-Term Operating Reserve, Demand Management and Fast Reserve.
Sustainable procurement or green procurement is a process whereby organizations meet their needs for goods, services, works and utilities in a way that achieves value for money on a life-cycle basis while addressing equity principles for sustainable development, therefore benefiting societies and the environment across time and geographies. Procurement is often conducted via a tendering or competitive bidding process. The process is used to ensure the buyer receives goods, services or works for the best possible price, when aspects such as quality, quantity, time, and location are compared. Procurement is considered sustainable when organizations broadens this framework by meeting their needs for goods, services, works, and utilities in a way that achieves value for money and promotes positive outcomes not only for the organization itself but for the economy, environment, and society.
Government procurement or public procurement is when a governing body purchases goods, works, and services from an organization for themselves or the taxpayers. In 2019, public procurement accounted for approximately 12% of GDP in OECD countries. In 2021 the World Bank Group estimated that public procurement made up about 15% of global GDP. Therefore, government procurement accounts for a substantial part of the global economy.
The United States Internal Revenue Service (IRS) uses forms for taxpayers and tax-exempt organizations to report financial information, such as to report income, calculate taxes to be paid to the federal government, and disclose other information as required by the Internal Revenue Code (IRC). There are over 800 various forms and schedules. Other tax forms in the United States are filed with state and local governments.
The Community Broadband ActS. 1853 was a bill that was never enacted into legislation by the U.S. Senate,110th Congress The act was intended to promote affordable broadband access by allowing municipal governments to provide telecommunications capability and services. Supporters of the bill believed it would have encouraged widespread broadband development in the United States by overturning existing state bans on public broadband deployments and eliminating existing barriers to broadband development.
The California Governor's Office of Emergency Services is a California cabinet-level office responsible for overseeing and coordinating emergency preparedness, response, recovery and homeland security activities within the state. The agency was created by AB 38 (2008), superseding both the Office of Emergency Services (OES) and Office of Homeland Security (OHS).
The Office of Social Innovation and Civic Participation was an office new to the Obama Administration, created within the White House, to catalyze new and innovative ways of encouraging government to do business differently. Its first director was the economist Sonal Shah. The final director was David Wilkinson.
The International Code of Conduct for Private Security Service Providers is a set of principles for private military and security providers, created through a multi-stakeholder initiative convened by the Swiss government. This process involved and continuously involves representatives from private security companies, states, and civil society organizations. The code reinforces and articulates the obligations of private security providers particularly with regard to international humanitarian law and human rights law. The Code also sets the foundation for developing an institutional framework to provide oversight of and accountability to the Code. Accordingly, the stakeholders involved agreed on ‘Articles of Association’ setting up an oversight mechanism, the International Code of Conduct Association (ICoCA).
Performance-based contracting (PBC) or results-based contracting, is a procurement strategy used to achieve measurable supplier performance. A PBC approach focuses on developing strategic performance metrics and directly relating contracting payment to performance against these metrics. Common metrics include availability, reliability, maintainability, supportability and total cost of ownership.