Instabug

Last updated
Instabug
Instabug Logo.svg
Type of business Incorporated
Type of site
Bug reporting, crash reporting, in-app chats, user surveys
Available in English
FoundedFeb 1, 2014
Headquarters San Francisco, United States
Key peopleOmar Gabr (CEO), Moataz Soliman (CTO)
IndustrySoftware Industry
Employees101-250
URL www.instabug.com
Users 2 billion

Instabug is a software company that provides bug reporting, app performance monitoring, crash reporting, in-app chats, and user surveys for mobile apps. The company was founded in 2014. [1]

Contents

As of September 2019, Instabug has reached over 25,000 companies, 400 millions reported issues and feedbacks received, and 2 billion devices running their SDK worldwide. [2] Instabug's software development kit (SDK) used by Android, iOS, Cordova, Ionic, Xamarin, and web developers during beta testing as well as in live production versions of their apps.

It is known for customizable “Shake to Send” feature on the mobile user side and detailed reports on the developer side. [3] Users can attach annotated screenshots, video recordings, and voice notes to supplement their bug reports, which automatically includes network and device logs and repro steps. The SDK also integrates with a range of third-party tools used by developers, including Slack, Zapier, JIRA, Trello, Zendesk, and more. [4]

History

Omar Gabr, 2013 TNW USA 2013 - Day 1 (10327250623).jpg
Omar Gabr, 2013

Instabug started in 2012 in Cairo, Egypt by two co-founders: Omar Gabr and Moataz Soliman. During their last semester at Cairo University, Gabr and Soliman created AStarApps, which offered a range of services to mobile developers, including an extremely early iOS version of Instabug's bug reporting tool with its intuitive “Shake to Send” feature. Shortly after, Gabr and Soliman pivoted from AStarApps to focus on the bug reporter and what is now known as Instabug, Inc. They were incubated by Flat6Labs. [5]

In 2013, Instabug secured early seed investments from Georges Harik, [6] Cairo Angels, Middle East Venture Partners, and angel investor Hala Fadel. [7] They also won first place and $50,000 in the MIT Enterprise Forum Arab Startup Competition that year. In 2014, Instabug introduced an Android SDK and crash reporting. [8]

In 2016, Instabug was incubated by Y Combinator, “the world’s most powerful startup incubator”, as part of its Winter batch. In June of that year, Instabug raised $1.7 million in seed funding led by top venture capital firm Accel, including investments from Amr Awadallah, Jim Payne, Tim Abbott, Othman Laraki among others. [9] In August 2016, Instabug was named the #1 Startup in Egypt by Forbes. [6] In October 2016, Instabug introduced in-app chats. [10]

In January 2017, the company introduced Instabug for Web. In February 2017, Instabug introduced user surveys. [11] In July 2017, it launched Betatesters.io, a platform connecting mobile app developers and beta testers. [12] That same month, Instabug was named the third-fastest growing SaaS company in the world.

Related Research Articles

<span class="mw-page-title-main">Apache Flex</span> Software development kit (SDK) for the development and deployment of rich web applications

Apache Flex, formerly Adobe Flex, is a software development kit (SDK) for the development and deployment of cross-platform rich web applications based on the Adobe Flash platform. Initially developed by Macromedia and then acquired by Adobe Systems, Adobe donated Flex to the Apache Software Foundation in 2011 and it was promoted to a top-level project in December 2012.

Titanium SDK is an open-source framework that allows the creation of native mobile applications on platforms iOS and Android from a single JavaScript codebase. It is presently developed by non-profit software foundation TiDev, Inc.

ooVoo was a video chat and messaging app developed by ooVoo LLC and owned by Krush Technologies, LLC. ooVoo had applications for Android, iOS, Mac OS X, Microsoft Windows, Windows Phone, and Facebook. The original Microsoft Windows app was released in 2007. It was discontinued on November 25, 2017.

<span class="mw-page-title-main">Android software development</span> Process of writing software for Android operating system

Android software development is the process by which applications are created for devices running the Android operating system. Google states that "Android apps can be written using Kotlin, Java, and C++ languages" using the Android software development kit (SDK), while using other languages is also possible. All non-Java virtual machine (JVM) languages, such as Go, JavaScript, C, C++ or assembly, need the help of JVM language code, that may be supplied by tools, likely with restricted API support. Some programming languages and tools allow cross-platform app support. Third party tools, development environments, and language support have also continued to evolve and expand since the initial SDK was released in 2008. The official Android app distribution mechanism to end users is Google Play; it also allows staged gradual app release, as well as distribution of pre-release app versions to testers.

<span class="mw-page-title-main">Xamarin</span> American software company

Xamarin is a Microsoft-owned San Francisco-based software company founded in May 2011 by the engineers that created Mono, Xamarin.Android and Xamarin.iOS, which are cross-platform implementations of the Common Language Infrastructure (CLI) and Common Language Specifications.

<span class="mw-page-title-main">WhatsApp</span> Messaging and VoIP service owned by Meta Platforms

WhatsApp is an instant messaging (IM) and voice-over-IP (VoIP) service owned by technology conglomerate Meta. It allows users to send text, voice messages and video messages, make voice and video calls, and share images, documents, user locations, and other content. WhatsApp's client application runs on mobile devices, and can be accessed from computers. The service requires a cellular mobile telephone number to sign up. In January 2018, WhatsApp released a standalone business app called WhatsApp Business which can communicate with the standard WhatsApp client.

<span class="mw-page-title-main">BlueStacks</span> American technology company

BlueStacks is a chain of cloud-based cross-platform products developed by the San Francisco-based company of the same name. The BlueStacks App Player enables the execution of Android applications on computers running Microsoft Windows or macOS.

<span class="mw-page-title-main">Microsoft SwiftKey</span> Virtual keyboard app

Microsoft SwiftKey is a virtual keyboard app originally developed by TouchType for Android and iOS devices. It was first released for Android in July 2010, followed by an iOS release in September 2014 after Apple's implementation of third-party keyboard support.

Microsoft mobile services are a set of proprietary mobile services created specifically for mobile devices; they are typically offered through mobile applications and mobile browser for Windows Phone platforms, BREW, and Java. Microsoft's mobile services are typically connected with a Microsoft account and often come preinstalled on Microsoft's own mobile operating systems while they are offered via various means for other platforms. Microsoft started to develop for mobile computing platforms with the launch of Windows CE in 1996 and later added Microsoft's Pocket Office suite to their Handheld PC line of PDAs in April 2000. From December 2014 to June 2015, Microsoft made a number of corporate acquisitions, buying several of the top applications listed in Google Play and the App Store including Acompli, Sunrise Calendar, Datazen, Wunderlist, Echo Notification Lockscreen, and MileIQ.

Backend as a service (BaaS), sometimes also referred to as mobile backend as a service (MBaaS), is a service for providing web app and mobile app developers with a way to easily build a backend to their frontend applications. Features available include user management, push notifications, and integration with social networking services. These services are provided via the use of custom software development kits (SDKs) and application programming interfaces (APIs). BaaS is a relatively recent development in cloud computing, with most BaaS startups dating from 2011 or later. Some of the most popular service providers are AWS Amplify and Firebase.

<span class="mw-page-title-main">Mega (service)</span> Cloud storage and file hosting service

Mega is a file hosting service offered by Mega Cloud Services Limited, a company based in Auckland, New Zealand and owned by Hong Kong based Cloud Tech Services Limited. The service is offered through web-based apps. MEGA mobile apps are also available for Android and iOS.

Payanywhere is a payments platform and app that allows merchants in the United States to accept credit and debit card payments while building customer relationships in-store, online, or on the go. Merchants may accept payments on their smartphone via a Bluetooth card reader or on an in-store “Storefront” solution featuring a tablet and stand, which was introduced on April 8, 2014. PayAnywhere offers credit card readers and apps that are compatible with both Apple and Android devices.

<span class="mw-page-title-main">Hike Messenger</span> Instant messaging app

Hike Messenger, aka Hike Sticker Chat, was a multifunctional Indian adware application offering instant messaging (IM) and Voice over IP (VoIP) services that was launched on December 11, 2012, by Kavin Bharti Mittal. Hike functioned through SMS. The app registration used a standard, one-time password (OTP) based authentication process.

Firebase was a company that developed backend software. It was founded in San Francisco in 2011 and was incorporated in Delaware.

<span class="mw-page-title-main">Ionic (mobile app framework)</span> Open-source framework to develop hybrid mobile apps

Ionic is an open-source UI toolkit for building cross-platform mobile, web, and desktop applications using web technologies such as HTML, CSS, and JavaScript/TypeScript. It provides a set of pre-designed UI components and tools for building high-quality, interactive applications. Ionic was originally built as a complete open-source SDK for hybrid mobile app development created by Max Lynch, Ben Sperry, and Adam Bradley of Drifty Co. in 2013. The original version was released in 2013 and built on top of AngularJS and Apache Cordova. However, the latest release was re-built as a set of Web Components using StencilJS, allowing the user to choose any user interface framework, such as Angular, React or Vue.js. It also allows the use of Ionic components with no user interface framework at all. Ionic provides tools and services for developing hybrid mobile, desktop, and progressive web apps based on modern web development technologies and practices, using Web technologies like CSS, HTML5, and Sass. In particular, mobile apps can be built with these Web technologies and then distributed through native app stores to be installed on devices by utilizing Cordova or Capacitor.

Crashlytics was a Boston, Massachusetts-based software company founded in May 2011 by entrepreneurs Wayne Chang and Jeff Seibert. Crashlytics helps collecting, analyzing and organizing app crash reports.

Glassbox is an Israeli software company. It sells session-replay analytics software and services.

<span class="mw-page-title-main">Android 10</span> Tenth major version of the Android mobile operating system

Android 10 is the tenth major release and the 17th version of the Android mobile operating system. It was first released as a developer preview on March 13, 2019, and was released publicly on September 3, 2019.

HarmonyOS (HMOS) is a distributed operating system developed by Huawei for smartphones, tablets, smart TVs, smart watches, personal computers and other smart devices. It has a multi-kernel design with dual frameworks: the operating system selects suitable kernels from the abstraction layer in the case of devices that use diverse resources.

Shortcut is project management software for software development teams developed by Shortcut Software, Inc, an American software company. Until September 2021 it was known as Clubhouse.

References

  1. ↑ Butcher, Mike (2 February 2016). "Instabug, The YC Startup Out Of Cairo, Is Out Of Beta To Squash Mobile Bugs | TechCrunch" . Retrieved 2017-08-28.
  2. ↑ Paracha, Zubair Naeem (2019-09-04). "Menabytes". www.menabyte.com. Retrieved 2020-02-20.
  3. ↑ "Instabug Launches Bug-Tracking Tool For Mobile Developers". Fast Company. 2014-05-28. Retrieved 2017-08-28.
  4. ↑ "Instabug: In-App Feedback & Bug Reporting for Mobile Apps!". Instabug. Retrieved 2017-08-28.
  5. ↑ "Instabug | Flat6Labs". www.flat6labs.com. Retrieved 2017-08-28.
  6. 1 2 forbesme. "20 Most Promising Egyptian Startups - Forbes Middle East". Forbes Middle East. Archived from the original on 2017-08-28. Retrieved 2017-08-28.
  7. ↑ "Instabug Version 2 Launches with Developed User-Tracking and Dashboard Services". Arabnet. Retrieved 2017-08-28.
  8. ↑ "Instabug introducing Android, Crash Reporting and Direct Chat". Instabug Blog. 2014-08-03. Retrieved 2017-08-28.[ permanent dead link ]
  9. ↑ "Instabug". angel.co. Retrieved 2017-08-28.
  10. ↑ Sathya (2022-07-27). "Instabug - 20 Amazing stats and facts | HelloLeads CRM Blogs" . Retrieved 2023-04-13.
  11. ↑ "Introducing Instabug For Web, Network Request Logging & Latest Updates". Instabug Blog. 2017-01-04. Archived from the original on 2017-08-28. Retrieved 2017-08-28.
  12. ↑ "Betatesters.io". betatesters.io. Archived from the original on 2017-08-28. Retrieved 2017-08-28.
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.