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Jeffrey T. Hancock is a communication and psychology researcher and professor at the College of Communication Stanford University. Hancock is best known for his research in fields of deception, trust in technology, and the psychology of social media. Hancock has been published in over 80 journal articles and cited in National Public Radio (NPR) and CBS This Morning.
Hancock was born in Canada, though he currently resides in Palo Alto, California. He received his bachelor's degree of Applied Science in Psychology from the University of Victoria in 1996. During his undergraduate college career, Hancock was a Customs Officer for Canada Border Service Agency, which introduced him to deception. [1] In 1997, he began his doctoral program in Psychology at Dalhousie University in Canada, from which he would graduate in 2002. From August 2002 to July 2015, Hancock was a faculty member and professor of Information Science and Communication at Cornell University. [2] [ unreliable source? ]
Since 2015, Hancock has been a professor in the College of Communication at Stanford University. In his tenure at Stanford University, he founded the Stanford Social Media Lab. This lab, whose publications date back to March 2017, works to understand psychological and interpersonal processes in social media. The lab’s network includes faculty, staff, and doctoral candidates who study social media in various capacities. Some research focuses of the lab include romantic relationships through the use of technology, how new media affects child and adolescent development, gender biases and other social inequalities on social networks, and more. The Stanford Social Media Lab receives funding from the Stanford Institute for Human-Centered Artificial Intelligence, the Knight Foundation, and the National Science Foundation. Some notable lab alumni include Annabell Suh, Megan French, and David M. Markowitz. [3]
In addition to his research focuses and lab work, Hancock teaches courses during the academic year. During the 2020–21 academic year at Stanford University, some of his course offerings included: Advanced Studies in Behavior and Social Media; Introduction to Communication; Language and Technology; Truth, Trust, and Tech; and six sections of independent study. [4]
Hancock is a communication and psychology researcher who has published over 80 journal articles in his career. His research interests involve studying how language can reveal social and psychological dynamics, including deception and trust, emotional dynamics, intimacy and relationships, social support, and the ethical concerns associated with computation computer science. His work has been published in several notable journals, like the Journal of Communication, and has been funded by the National Science Foundation and the United States Department of Defense. [5]
In a study published in 2009 in the Journal of Communication, Hancock and his co-author investigated the accuracy of online dating service photographs. The study, whose participant pool included 54 heterosexual dater profiles, found that daters juggle the line between presenting themselves in photos to enhance their physical attractiveness and presenting a photo that would not be considered deceptive. [6] This is just one example of the connection between Hancock’s different research interests, deception and interpersonal relationships mediated through technology. Many of Hancock’s articles involve more than one of his areas of research expertise.
Outside of the scope of communication researchers and academics, Hancock’s work has been able to reach a lay audience through his inclusion in several non-academic presentations of his research. His 2012 presentation at TED, entitled "The Future of Lying," has been viewed over one million times. In this TED Talk, Hancock details the way that most online, technology-mediated communication is more honest than face-to-face communication. He posits that this can be explained by the permanence of online communication. Before the invention of writing and social media, words were only as permanent as the memory of the people who heard them. Now, technology memorializes everyday interactions and compels us to consider what record we are leaving behind in our online communication. [1] In the 2014 "Why we Lie" episode of NPR’s TED Radio Hour, Hancock also discussed the implications of his research that suggest that technology can actually make us more honest. The podcast episode referenced Hancock’s 2012 TED Talk but expanded the narrative and provided more context to the research backing his claims. [7]
In 2012, Hancock appeared in a segment on CBS This Morning to talk about social media privacy in the job hunt and modern challenges of the digital age after some places of work were reportedly asking job applicants to submit their social media login information for an audit of their account. [8] This talk show appearance came just a few weeks after Hancock published an article titled, “The Effect of LinkedIn on Deception in Resumes.” That journal article found that LinkedIn profiles and resumes were less deceptive than paper resumes concerning job experience and skills. [9] In an article published in Social Media + Society in 2020, Hancock and his co-author wrote about the challenges the COVID-19 pandemic has placed on older adults. As social distancing is implemented to slow the spread of COVID-19, older adults are left facing challenges involving loneliness and a lack of proficiency in digital skills. The article recommends that technology companies make accessibility by older adults a priority in product development to help prevent loneliness and increase media literacy. [10]
An internet relationship is a relationship between people who have met online, and in many cases know each other only via the Internet. Online relationships are similar in many ways to pen pal relationships. This relationship can be romantic, platonic, or even based on business affairs. An internet relationship is generally sustained for a certain amount of time before being titled a relationship, just as in-person relationships. The major difference here is that an internet relationship is sustained via computer or online service, and the individuals in the relationship may or may not ever meet each other in person. Otherwise, the term is quite broad and can include relationships based upon text, video, audio, or even virtual character. This relationship can be between people in different regions, different countries, different sides of the world, or even people who reside in the same area but do not communicate in person.
Sherry Turkle is an American sociologist. She is the Abby Rockefeller Mauzé Professor of the Social Studies of Science and Technology at the Massachusetts Institute of Technology. She obtained a BA in social studies and later a PhD in sociology and personality psychology at Harvard University. She now focuses her research on psychoanalysis and human-technology interaction. She has written several books focusing on the psychology of human relationships with technology, especially in the realm of how people relate to computational objects. Her memoir 'Empathy Diaries' received fair critical reviews.
Deception or falsehood is an act or statement that misleads, hides the truth, or promotes a belief, concept, or idea that is not true. It is often done for personal gain or advantage. Deception can involve dissimulation, propaganda and sleight of hand as well as distraction, camouflage or concealment. There is also self-deception, as in bad faith. It can also be called, with varying subjective implications, beguilement, deceit, bluff, mystification, ruse, or subterfuge.
Computer-mediated communication (CMC) is defined as any human communication that occurs through the use of two or more electronic devices. While the term has traditionally referred to those communications that occur via computer-mediated formats, it has also been applied to other forms of text-based interaction such as text messaging. Research on CMC focuses largely on the social effects of different computer-supported communication technologies. Many recent studies involve Internet-based social networking supported by social software.
Barry Wellman is an American-Canadian sociologist and is the co-director of the Toronto-based international NetLab Network. His areas of research are community sociology, the Internet, human-computer interaction and social structure, as manifested in social networks in communities and organizations. His overarching interest is in the paradigm shift from group-centered relations to networked individualism. He has written or co-authored more than 300 articles, chapters, reports and books. Wellman was a professor at the Department of Sociology, University of Toronto for 46 years, from 1967 to 2013, including a five-year stint as S.D. Clark Professor.
Children's culture includes children's cultural artifacts, children's media and literature, and the myths and discourses spun around the notion of childhood. Children's culture has been studied within academia in cultural studies, media studies, and literature departments. The interdisciplinary focus of childhood studies could also be considered in the paradigm of social theory concerning the study of children's culture.
Stephen Michael Kosslyn is an American psychologist and neuroscientist. Kosslyn is best known for his work on visual cognition and the science of learning. Kosslyn currently serves as the president of Active Learning Sciences Inc., which helps institutions design active-learning based courses and educational programs. He is also the founder and chief academic officer of Foundry College, an online two-year college.
Clifford Ivar Nass was a professor of communication at Stanford University, co-creator of The Media Equation theory, and a renowned authority on human-computer interaction (HCI). He was also known for his work on individual differences associated with media multitasking. Nass was the Thomas M. Storke Professor at Stanford and held courtesy appointments in Computer Science, Education, Law, and Sociology. He was also affiliated with the programs in Symbolic Systems and Science, Technology, and Society.
Dan Ariely is an Israeli-American professor and author. He serves as a James B. Duke Professor of psychology and behavioral economics at Duke University. Ariely is the co-founder of several companies implementing insights from behavioral science. Ariely wrote an advice column called Ask Ariely in the WSJ from June 2012 until September 2022. Ariely is the author of the three New York Times best selling books Predictably Irrational, The Upside of Irrationality and The Honest Truth about Dishonesty. He co-produced the 2015 documentary (Dis)Honesty: The Truth About Lies.
Interpersonal deception theory (IDT) is one of a number of theories that attempts to explain how individuals handle actual deception at the conscious or subconscious level while engaged in face-to-face communication. The theory was put forth by David Buller and Judee Burgoon in 1996 to explore this idea that deception is an engaging process between receiver and deceiver. IDT assumes that communication is not static; it is influenced by personal goals and the meaning of the interaction as it unfolds. The sender's overt communications are affected by the overt and covert communications of the receiver, and vice versa. IDT explores the interrelation between the sender's communicative meaning and the receiver's thoughts and behavior in deceptive exchanges.
The hyperpersonal model is a model of interpersonal communication that suggests computer-mediated communication (CMC) can become hyperpersonal because it "exceeds [face-to-face] interaction", thus affording message senders a host of communicative advantages over traditional face-to-face (FtF) interaction. The hyperpersonal model demonstrates how individuals communicate uniquely, while representing themselves to others, how others interpret them, and how the interactions create a reciprocal spiral of FtF communication. Compared to ordinary FtF situations, a hyperpersonal message sender has a greater ability to strategically develop and edit self-presentation, enabling a selective and optimized presentation of one's self to others.
Robert E. Kraut is an American social psychologist who studies human-computer interaction, online communities, internet use, group coordination, computers in organizations, and the role of visual elements in interpersonal communication. He is a Herbert Simon Professor of Human-computer Interaction at the Human-Computer Interaction Institute at Carnegie Mellon University.
Joseph B. Walther is the Mark and Susan Bertelsen Presidential Chair in Technology and Society and the Director of the Center for Information Technology & Society at the University of California, Santa Barbara. His research focuses on social and interpersonal dynamics of computer-mediated communication, in groups, personal relationships, organizational and educational settings. He is noted for creating social information processing theory in 1992 and the hyperpersonal model in 1996.
Susan Horowitz Cain is an American writer and lecturer.
Adam N. Joinson is a British author, academic and public speaker within the area of cyberpsychology. He is Professor of Information Systems at University of Bath, following posts at the University of West of England and the Open University. and has conducted ground breaking research into the psychology of Internet usage.
Frontiers Media SA is a publisher of peer-reviewed, open access, scientific journals currently active in science, technology, and medicine. It was founded in 2007 by Kamila and Henry Markram. Frontiers is based in Lausanne, Switzerland, with other offices in London, Madrid, Seattle and Brussels. In 2022, Frontiers employed more than 1,400 people, across 14 countries. All Frontiers journals are published under a Creative Commons Attribution License.
Deb Roy is a Canadian scientist, tenured professor at MIT, and the director of the MIT Center for Constructive Communication. Roy received a bachelor of applied science in computer engineering from the University of Waterloo, and a PhD in Media Arts and Sciences from MIT. He previously was the executive director of the MIT Media Lab and directed the Cognitive Machines group at the Media Lab, and the Laboratory for Social Machines.
Anabel Quan-Haase is a Canadian academic and published author. She is currently a full professor at the University of Western Ontario located in London, Ontario, where she is jointly appointed to the Faculty of Information and Media Studies and the Department of Sociology. Quan-Haase is past-president and past social media director of the Canadian Association for Information Science (CAIS). She is the 2019-2020 chair of CITAMS section of the American Sociological Association.
David M. Markowitz is a communication professor at the University of Oregon who specializes in the study of language and deception. Much of his work focuses on how technological channels impact the encoding and decoding of messages. His work has captured the attention of magazines and outlets in popular culture; he writes articles for Forbes magazine about deception. Much of his research has utilized analyses of linguistic and analytic styles of writing, for example, Markowitz's work on pet adoption ads was referenced in a website featuring tips on how to write better pet adoption ads.
Omri Gillath is an Israeli-American social psychologist. As a professor of social psychology at the University of Kansas, Gillath has spent over 20 years doing research, teaching psychology, and mentoring students. He is a leading figure in the field of close relationships and has over 100 publications in peer-reviewed psychology journals. His research interests include: close relationships, attachment theory, brain mechanisms and genetic polymorphisms underlying attachment style, social networks, and recently, humans connections with AI.
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