Kaiser Oakland Medical Center

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Kaiser Oakland Medical Center
Kaiser Permanente
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Oakland Medical Center (Kaiser Oakland), California.jpg
Kaiser Oakland Medical Center
Geography
Location3600 Broadway, Oakland, California, United States
Organization
Care system Non-profit HMO
Affiliated university UC Berkeley, Mills College
History
Opened1942
Links
Lists Hospitals in California

Kaiser Oakland Medical Center is a hospital in Oakland, California. It is located at the intersection of Broadway and West MacArthur Boulevard, immediately north of Downtown. It is the flagship hospital of Kaiser Permanente, the largest managed care organization in the United States, through its Kaiser Foundation Hospitals division.

Contents

History

The Oakland Medical Center was the first of the Kaiser Permanente hospitals, and opened in 1942 as a result of the acquisition of the Fabiola charity hospital (which operated from 1887 to 1932 before being sold to Samuel Merritt Hospital) by the Permanente Foundation, founded by industrialist Henry J. Kaiser and physician Sidney Garfield. [1] This was the first modern Health maintenance organization (HMO) hospital after the experiment of using an HMO model was found to be successful among the 90,000 Richmond Kaiser Shipyards workers in the Richmond, California, Field Hospital. [2] Several additions and renovations followed over the decades, notably a signature 12-story, 420-bed tower which opened in September 1972. [3]

Vice President Kamala Harris was born at Oakland Medical Center in 1964. [4]

New flagship facility

To meet California's updated earthquake safety standards, the Oakland Medical Center was replaced in stages. First, a new parking garage opened in 2011. This was followed by a new twelve-story, 349-bed full service hospital across the street from the old facility. The new hospital is on the site of the MacArthur/Broadway indoor shopping center, opened in 1965 and demolished in 2009. [5] The new Oakland Medical Center features twelve inpatient operating rooms, six outpatient operating rooms and seven outpatient procedure rooms, eight delivery rooms, and an emergency department. There are single occupancy rooms only (previously, patients shared rooms). Every patient has a private room with room service, free Wi-Fi access and a pull-out guest bed. A 42-inch flat-screen monitor in each room allows patients to watch TV, and also to look up the names of doctors and nurses, have a remote conversation with an interpreter and see their treatment plan. The hospital building is complemented with a four-story medical office building hosting ninety-nine provider offices. These additional buildings opened in July 2014; the Oakland Medical Center, the flagship facility of the entire Kaiser Permanente system, is one of three new Kaiser hospitals that began operating that year. A new hospital in suburban San Leandro opened in June, and the Redwood City medical center opened in December. [6] [7] [8]

University partnerships

The Oakland Medical Center maintains a relationship with the Tang Center, the UC Berkeley student clinic for medical needs outside the scope of the Tang Center's episodic medicine capabilities. [9] Furthermore Mills College has a similar relationship with Kaiser Oakland. [10] The Mills student health center hosts a Kaiser doctor and nurse. [10] All Mills students are able to access all of Oakland Medical Center's services in addition to any other Kaiser campus. [10]

Transportation

The hospital has its own weekday shuttle service (the Kaiser Shuttle) that connects several hospital facilities with the nearby MacArthur BART station, in addition to being directly served by several AC Transit bus lines. [11] [12]

Events

The hospital hosts a farmers market every Friday morning.

Controversies

1997 under staffing violations

In 1997 when deaths at the neighboring Kaiser Richmond led to the closure of its ER for ambulance patients, Oakland Medical Center had to bear the brunt of the extra patients. [13] In fact, the entire health organization could have lost millions in funding if it did not immediately remediate the chronic understaffing of critical care positions at this hospital. [14]

2011 home hospice care violations

In 2011 the hospital was probed in a "scathing" report that described the hospital as having systemic deficiencies that put its patrons in "immediate jeopardy" in its home health division for terminally ill patients. [15] Kaiser was also accused of scapegoating nurses for the problems as a diversion of responsibility. [15] It opened this division in 1989 and has received complaints for years, although these are the first serious violations. [15] The nurses say the problems stem from budget cuts, understaffing, and increased regulations. [15] The nurses have described the patient record keeping as "deplorable". [16]

Moreover, due to the conditions the Health Care Financing Administration has threatened to cut Kaiser's $700,000 Medicare disbursement. [16] The HCFA cited patient care violations such as misdiagnoses and medication delays. [16] Kaiser responded with a 90-day plan to fix the issues. [16] The hospital is required to provide 24-hour care but this service especially the nurse advice line has been described as "shoddy". [16] Nurses report that although Kaiser acts to fix problems quickly, it chooses temporary fixes over long-term solutions to bigger problems in a routine fashion. [16] The San Francisco Chronicle reported that once investigators leave "it all goes down the tubes again" and that management changes the charting system monthly causing distress for the employees. [16] It has also been reported that staff have been banned from charting anything that could arouse the suspicions of inspectors such as medical record errors and that some workers had been written up for doing so. [16] Kaiser's spokesperson reported that morale is low and the medical facility is undergoing "tough" and "turbulent" times. [16]

Related Research Articles

In the United States, a health maintenance organization (HMO) is a medical insurance group that provides health services for a fixed annual fee. It is an organization that provides or arranges managed care for health insurance, self-funded health care benefit plans, individuals, and other entities, acting as a liaison with health care providers on a prepaid basis. The US Health Maintenance Organization Act of 1973 required employers with 25 or more employees to offer federally certified HMO options if the employer offers traditional healthcare options. Unlike traditional indemnity insurance, an HMO covers care rendered by those doctors and other professionals who have agreed by contract to treat patients in accordance with the HMO's guidelines and restrictions in exchange for a steady stream of customers. HMOs cover emergency care regardless of the health care provider's contracted status.

<span class="mw-page-title-main">Kaiser Permanente</span> American integrated managed care company

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield. Kaiser Permanente is made up of three distinct but interdependent groups of entities: the Kaiser Foundation Health Plan, Inc. (KFHP) and its regional operating subsidiaries; Kaiser Foundation Hospitals; and the regional Permanente Medical Groups. As of 2023, Kaiser Permanente operates in eight states and the District of Columbia, and is the largest managed care organization in the United States.

The term managed care or managed healthcare is used in the United States to describe a group of activities intended to reduce the cost of providing health care and providing American health insurance while improving the quality of that care. It has become the predominant system of delivering and receiving American health care since its implementation in the early 1980s, and has been largely unaffected by the Affordable Care Act of 2010.

...intended to reduce unnecessary health care costs through a variety of mechanisms, including: economic incentives for physicians and patients to select less costly forms of care; programs for reviewing the medical necessity of specific services; increased beneficiary cost sharing; controls on inpatient admissions and lengths of stay; the establishment of cost-sharing incentives for outpatient surgery; selective contracting with health care providers; and the intensive management of high-cost health care cases. The programs may be provided in a variety of settings, such as Health Maintenance Organizations and Preferred Provider Organizations.

<span class="mw-page-title-main">SEIU United Healthcare Workers West</span> Statewide local union of the Service Employees International Union in California

The SEIU United Healthcare Workers West (SEIU-UHW) is a statewide local union of the Service Employees International Union in California in the United States. In 2020, it had 97,000 members, down from nearly 150,000 in 2013.

Sidney R. Garfield was an American medical doctor and a pioneer of health maintenance organizations. He co-founded the Kaiser Permanente healthcare system with businessman Henry J. Kaiser. He graduated from the University of Iowa College of Medicine in 1928, which is now called the Roy J. and Lucille A. Carver College of Medicine.

<span class="mw-page-title-main">Kaiser Richmond Medical Center</span> Hospital in California, United States

Kaiser Richmond Medical Center is a large Kaiser Permanente hospital in downtown Richmond, California which serves 77,000 members registered under its medical plans. It opened in 1995 replacing the historic 1942 Richmond Field Hospital that serviced Liberty shipyard workers and thus gave birth to the HMO. However it was deemed seismically unsafe and this new campus was built.

John Muir Health is a hospital network headquartered in Walnut Creek, California and serving Contra Costa County, California and surrounding communities. It was formed in 1997 from the merger of John Muir Medical Center and Mount Diablo Medical Center.

<span class="mw-page-title-main">San Francisco General Hospital</span> Hospital in California, United States

The Priscilla Chan and MarkZuckerberg San Francisco General Hospital and Trauma Center (ZSFG) is a public hospital in San Francisco, California, under the purview of the city's Department of Public Health. It serves as the only Level I trauma center for the 1.5 million residents of San Francisco and northern San Mateo County. It is the largest acute inpatient and rehabilitation hospital for psychiatric patients in the city. Additionally, it is the only acute hospital in San Francisco that provides 24-hour psychiatric emergency services.

<span class="mw-page-title-main">Kaiser Richmond Field Hospital</span> United States historic place

The Kaiser Richmond Field Hospital was the first Kaiser Permanente Hospital and is a historic site resource of the city of Richmond, California, and a contributing property to Rosie the Riveter/World War II Home Front National Historical Park, listed on the National Register of Historic Places. The hospital provided health services for surrounding communities until 1995 when it was replaced by the then state-of-the-art Richmond Medical Center in downtown Richmond. The field hospital is now closed and remains in its original location in South Richmond along Cutting Boulevard.

Healthy San Francisco is a health access program launched in 2007 to subsidize medical care for uninsured residents of San Francisco, California. The program's stated objective is to bring universal health care to the city. Healthy San Francisco is not a true insurance program, as it does not cover services such as dental and vision care, and only covers services received in the city and county of San Francisco. The program itself acknowledges its limitations, and has stated that "insurance is always a better choice." Healthy San Francisco represents the first time a local government has attempted to provide health insurance for all of its constituents. The program is open to low-income city residents over the age of 18 who do not qualify for other public coverage, and who have had no insurance for at least 90 days. Eligibility is not conditional on citizenship, immigration, employment or health status. The program covers a range of services, but only pays providers within San Francisco. By July 2010, almost 90% of the uninsured adults in San Francisco — over 50,000 people — had enrolled in Healthy San Francisco.

<span class="mw-page-title-main">Santa Clara Valley Medical Center</span> Hospital in California, United States

Santa Clara Valley Medical Center, commonly known as Valley Medical Center or simply Valley Medical, is a prominent 731-bed public tertiary, teaching, and research hospital in San Jose, California. Located in the Fruitdale neighborhood of West San Jose, Valley Medical Center is the anchor facility of the Santa Clara County Health System, serving Santa Clara County. Valley Medical is home to numerous innovative research and care centers, such as the Rehabilitation Trauma Center, the only federally-designated spinal cord injury center in Northern California.

<span class="mw-page-title-main">Kaiser Westside Medical Center</span> Hospital in Oregon, United States

Kaiser Westside Medical Center is a hospital in the Tanasbourne neighborhood in Hillsboro in the U.S. state of Oregon. Opened in August 2013 with 126 hospital beds, the Kaiser Permanente facility is planned to later expand to 174 beds. It was designed by Ellerbe Becket Architects and Petersen Kolberg & Associates Architects/Planners. The $220 million hospital includes Kaiser's Sunset Medical Office that opened in 1987 on the west side of the Portland metropolitan area.

<span class="mw-page-title-main">Kaiser Sunnyside Medical Center</span> Hospital in Oregon, United States

Kaiser Sunnyside Medical Center is a not-for-profit, general care hospital in the Sunnyside area of Clackamas County in the U.S. state of Oregon. Opened in 1975, the Kaiser Permanente owned facility is licensed for 233 hospital beds. Located in the Portland metropolitan area along Interstate 205 on the eastside, after Bess Kaiser Hospital in north Portland closed, it was Kaiser's only hospital in the Portland area until Westside Medical Center opened in 2013. The hospital includes Clackamas County's only heart surgery facility.

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<span class="mw-page-title-main">Bernard Tyson</span> American health executive (1959–2019)

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<span class="mw-page-title-main">Kaiser Permanente Bernard J. Tyson School of Medicine</span> Medical school in California, USA

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References

  1. Thomas, Laura. "19th century Fabiola ladies championed health care for all". kaiserpermanentehistory.org. Retrieved 25 January 2015.
  2. Chordas, Lori (Jan 1, 2005). "A new packaged deal: Kaiser Permanente first applied the HMO concept on a wide-scale basis". Best's Review - Copyright A.M. Best Company, Inc. Retrieved April 13, 2012.
  3. "Enlarged Hospital to Open Doors". Oakland Tribune . September 3, 1972. p. 1.
  4. "Here's Kamala Harris' birth certificate. Scholars say there's no VP eligibility debate". The Mercury News. 2020-08-18. Retrieved 2020-12-26.
  5. "MacArthur-Broadway Shopping Center". localwiki.org/oakland. Retrieved 25 January 2015.
  6. Coming soon: A state-of-the-art, environmentally friendly facility… Archived 2012-03-18 at the Wayback Machine , KP.org, 2012, access date 23-03-2012
  7. Colliver, Victoria (June 30, 2014). "Kaiser makes healthy investment in brand-new Oakland facility". San Francisco Chronicle (via sfgate.com). Retrieved 2015-01-25.
  8. New Kaiser Permanente Oakland Medical Center Tops Out, ENR California, 14-07-2011, access date 23-03-2012
  9. Tang Center/Oakland Kaiser, KP.org, 2012, access date 23-03-2012
  10. 1 2 3 Kaiser Permanente at Mills College, KP.org, 2012, access date 23-03-2012
  11. Public Transportation to and from Oakland Medical Center
  12. AC Transit system map, ACtransit.org, 2012, access date 24-03-2012
  13. Kaiser Richmond Stops Admitting New Patients, Elaine Herscher, San Francisco Chronicle , 18-04-1997, access date 23-03-2012
  14. Inspectors criticize care at Kaiser, Elaine Herscher, San Francisco Chronicle, 04-06-1997, access date 23-03-2012
  15. 1 2 3 4 Grievances against Kaiser, Janet Wells, San Francisco Chronicle, 22-05-2011, access date 24-03-2012
  16. 1 2 3 4 5 6 7 8 9 Kaiser Hospice Under Threat Of Losing Medicare Funding, Janet Wells, San Francisco Chronicle, 10-01-2012, access date 23-03-2012

Further reading

37°49′31″N122°15′31″W / 37.82528°N 122.25861°W / 37.82528; -122.25861