Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
The SANS Institute is a private U.S. for-profit company founded in 1989 that specializes in information security, cybersecurity training, and selling certificates. Topics available for training include cyber and network defenses, penetration testing, incident response, digital forensics, and auditing. The information security courses are developed through a consensus process involving administrators, security managers, and information security professionals. The courses cover security fundamentals and technical aspects of information security. The institute has been recognized for its training programs and certification programs. Per 2021, SANS is the world’s largest cybersecurity research and training organization. SANS is an acronym for SysAdmin, Audit, Network, and Security.
Cybercrime encompasses a wide range of criminal activities that are carried out using digital devices and/or networks. These crimes involve the use of technology to commit fraud, identity theft, data breaches, computer viruses, scams, and expanded upon in other malicious acts. Cybercriminals exploit vulnerabilities in computer systems and networks to gain unauthorized access, steal sensitive information, disrupt services, and cause financial or reputational harm to individuals, organizations, and governments.
Open source intelligence (OSINT) is the collection and analysis of data gathered from open sources to produce actionable intelligence. OSINT is primarily used in national security, law enforcement, and business intelligence functions and is of value to analysts who use non-sensitive intelligence in answering classified, unclassified, or proprietary intelligence requirements across the previous intelligence disciplines.
Trend Micro Inc. is an American-Japanese cyber security software company. The company has globally dispersed R&D in 16 locations across every continent excluding Antarctica. The company develops enterprise security software for servers, containers, & cloud computing environments, networks, and end points. Its cloud and virtualization security products provide automated security for customers of VMware, Amazon AWS, Microsoft Azure, and Google Cloud Platform.
The Australian High Tech Crime Centre (AHTCC) are hosted by the Australian Federal Police (AFP) at their headquarters in Canberra. Under the auspices of the AFP, the AHTCC is party to the formal Joint Operating Arrangement established between the AFP, the Australian Security Intelligence Organisation and the Computer Network Vulnerability Team of the Australian Signals Directorate.
Panorama Software is a Canadian software and consulting company specializing in business intelligence. The company was founded by Rony Ross in Israel in 1993; it relocated its headquarters to Toronto, Canada in 2003. Panorama sold its online analytical processing (OLAP) technology to Microsoft in 1996, which was built into Microsoft OLAP Services and later SQL Server Analysis Services, an integrated component of Microsoft SQL Server.
Qlik [pronounced "klik"] provides a data integration, analytics, and artificial intelligence platform. The software company was founded in 1993 in Lund, Sweden and is now based in King of Prussia, Pennsylvania, United States. Thoma Bravo made the company private in 2016.
Splunk Inc. is an American software company based in San Francisco, California, that produces software for searching, monitoring, and analyzing machine-generated data via a web-style interface. Its software helps capture, index and correlate real-time data in a searchable repository, from which it can generate graphs, reports, alerts, dashboards and visualizations.
The Department of Defense Cyber Crime Center (DC3) is designated as a Federal Cyber Center by National Security Presidential Directive 54/Homeland Security Presidential Directive 23, as a Department of Defense (DoD) Center Of Excellence for Digital and Multimedia (D/MM) forensics by DoD Directive 5505.13E, and serves as the operational focal point for the Defense Industrial Base (DIB) Cybersecurity program. DC3 operates as a Field Operating Agency (FOA) under the Inspector General of the Department of the Air Force.
Security information and event management (SIEM) is a field within computer security that combines security information management (SIM) and security event management (SEM) to enable real-time analysis of security alerts generated by applications and network hardware. SIEM systems are central to the operation of security operations centers (SOCs), where they are employed to detect, investigate, and respond to security incidents. SIEM technology collects and aggregates data from various systems, allowing organizations to meet compliance requirements while safeguarding against threats.
Recorded Future, Inc. is an American privately held cybersecurity company founded in 2009, with headquarters in Somerville, Massachusetts.
The dark web is the World Wide Web content that exists on darknets: overlay networks that use the Internet but require specific software, configurations, or authorization to access. Through the dark web, private computer networks can communicate and conduct business anonymously without divulging identifying information, such as a user's location. The dark web forms a small part of the deep web, the part of the web not indexed by web search engines, although sometimes the term deep web is mistakenly used to refer specifically to the dark web.
Dell Software was a former division of Dell with headquarters in Round Rock, Texas, United States. Dell Software was created by merging various acquisitions by Dell Inc., the third-largest maker of PCs and now a privately held company, to build out its software offerings for data center and cloud management, information management, mobile workforce management, security and data protection for organizations of all sizes.
CyberHumint refers to the set of skills used by hackers, within Cyberspace, in order to obtain private information while attacking the human factor, using various psychological deceptions. CyberHumint includes the use of traditional human espionage methodologies, such as agent recruitment, information gathering through deception, traditionally known as Humint, combined with deception technologies known as Social engineering.
Threat Intelligence Platform (TIP) is an emerging technology discipline that helps organizations aggregate, correlate, and analyze threat data from multiple sources in real time to support defensive actions. TIPs have evolved to address the growing amount of data generated by a variety of internal and external resources (such as system logs and threat intelligence feeds) and help security teams identify the threats that are relevant to their organization. By importing threat data from multiple sources and formats, correlating that data, and then exporting it into an organization’s existing security systems or ticketing systems, a TIP automates proactive threat management and mitigation. A true TIP differs from typical enterprise security products in that it is a system that can be programmed by outside developers, in particular, users of the platform. TIPs can also use APIs to gather data to generate configuration analysis, Whois information, reverse IP lookup, website content analysis, name servers, and SSL certificates.
McAfee Institute is an American professional certification and training organization founded in 2010 by Joshua McAfee. The Institute specializes in providing online education for professionals in the intelligence, investigations, and law enforcement sectors. McAfee Institute offers certifications and training programs in fields such as cyber intelligence, cryptocurrency investigations, open-source intelligence (OSINT), human trafficking investigations, and workplace violence prevention.
Endpoint security or endpoint protection is an approach to the protection of computer networks that are remotely bridged to client devices. The connection of endpoint devices such as laptops, tablets, mobile phones, and other wireless devices to corporate networks creates attack paths for security threats. Endpoint security attempts to ensure that such devices follow compliance to standards.
Anomali Inc. is an American cybersecurity company that develops and provides threat intelligence products. In 2023, the company moved into providing security analytics powered by artificial intelligence (AI).
The National Open Source-Intelligence Agency (NOSA) is a proposed 19th member of the United States Intelligence Community (IC) to be tasked with the collection and exploitation of open-source intelligence (OSINT). Creation of the agency would consolidate open source efforts from across the US government into a new functional manager for the open-source intelligence discipline, drawing resources from the Open Source Enterprise of the Central Intelligence Agency, the Open Source Integration Center (OSIC) of the Defense Intelligence Agency, the National Geospatial-Intelligence Agency, as well as other open source focused entities across the government.
