A multi-service business gateway (MSBG) is a device that combines multiple network voice and data communications functions into a single device. [1] Targeted at small and medium enterprises (SMEs), the MSBG integrates critical functions such as routing, VoIP, and security (virtual private networking, firewall, intrusion detection/prevention) into a single fault-tolerant platform, with a common control & management plane oriented around services. An MSBG may also include functionality such as web/e-mail server and filtering, storage, and wireless networking. [2]
Popularly identified in 2004, [3] the MSBG product segment emerged to address the increasing need of advanced voice and data services among small and medium-sized businesses. The more limited financial and technical resources of SMEs restrict their ability procure, implement, and manage the technologies available to large enterprises. By integrating critical network functions in a single device, the MSBG provides a solution that is more affordable and also simplifies deployment and management for SMEs. [1] MSBGs can be managed by service provider or other managed services company, which allows a business to implement network services without the need of its own information technology (IT) staff.[ citation needed ]
MSBGs provide a variety of solutions that can be used to support an SME's entire network. Use of a common architecture enables SMEs and service providers to expand the scale and services offered to meet the individual needs of the business. The openness of the MSBG also permits 3rd party applications or proprietary features to be added to the system.[ citation needed ]
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real-time and mediated by software and technology. ERP is usually referred to as a category of business management software—typically a suite of integrated applications—that an organization can use to collect, store, manage and interpret data from many business activities. ERP systems can be local-based or cloud-based. Cloud-based applications have grown in recent years due to the increased efficiencies arising from information being readily available from any location with Internet access.
Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for voice calls, the delivery of voice communication sessions over Internet Protocol (IP) networks, such as the Internet.
Information technology management or IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities. Managing the responsibility within a company entails many of the basic management functions, like budgeting, staffing, change management, and organizing and controlling, along with other aspects that are unique to technology, like software design, network planning, tech support etc.
Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.
The 21st Century Network (21CN) programme is the data and voice network transformation project, under way since 2004, of the UK telecommunications company BT Group plc. It was intended to move BT's telephone network from the AXE/System X Public Switched Telephone Network (PSTN) to an Internet Protocol (IP) system. As well as switching over the PSTN, BT planned to deliver many additional services over their new data network, such as on-demand interactive TV services.
The next-generation network (NGN) is a body of key architectural changes in telecommunication core and access networks. The general idea behind the NGN is that one network transports all information and services by encapsulating these into IP packets, similar to those used on the Internet. NGNs are commonly built around the Internet Protocol, and therefore the term all IP is also sometimes used to describe the transformation of formerly telephone-centric networks toward NGN.
A backbone or core network is a part of a computer network which interconnects networks, providing a path for the exchange of information between different LANs or subnetworks. A backbone can tie together diverse networks in the same building, in different buildings in a campus environment, or over wide areas. Normally, the backbone's capacity is greater than the networks connected to it.
Allot Ltd., formerly Allot Communications, is an Israeli high-tech company that develops telecommunications software. The company is headquartered in Hod Hasharon, Israel.
A service delivery platform (SDP) is a set of components that provides a service(s) delivery architecture for a type of service delivered to consumer, whether it be a customer or other system. Although it is commonly used in the context of telecommunications, it can apply to any system that provides a service. Although the TM Forum (TMF) is working on defining specifications in this area, there is no standard definition of SDP in industry and different players define its components, breadth, and depth in slightly different ways.
In telecommunications, a femtocell is a small, low-power cellular base station, typically designed for use in a home or small business. A broader term which is more widespread in the industry is small cell, with femtocell as a subset. It connects to the service provider's network via broadband ; current designs typically support four to eight simultaneously active mobile phones in a residential setting depending on version number and femtocell hardware, and eight to sixteen mobile phones in enterprise settings. A femtocell allows service providers to extend service coverage indoors or at the cell edge, especially where access would otherwise be limited or unavailable. Although much attention is focused on WCDMA, the concept is applicable to all standards, including GSM, CDMA2000, TD-SCDMA, WiMAX and LTE solutions.
An integrated workplace management system (IWMS) is an ultimate software platform for organizational uses of workplace resources, including the management of real estate portfolio, infrastructure and facilities assets of a company. IWMS solutions are commonly packaged as an integrated suite or as individual modules that can be scaled over time. They are used by corporate occupiers, real estate services firms, facilities services providers, landlords and managing agents. Traditionally focused on supporting real estate and facilities professionals, IWMS solutions are becoming more employee-oriented, expanding their touch-points to include all building occupants and visitors.
Mobile device management (MDM) is the administration of mobile devices, such as smartphones, tablet computers, and laptops. MDM is usually implemented with the use of a third-party product that has management features for particular vendors of mobile devices. Though closely related to Enterprise Mobility Management and Unified Endpoint Management, MDM differs slightly from both: unlike MDM, EMM includes mobile information management, BYOD, mobile application management and mobile content management, whereas UEM provides device management for endpoints like desktops, printers, IoT devices, and wearables as well.
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice, mobility features, audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging. UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
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Managed private cloud refers to a principle in software architecture where a single instance of the software runs on a server, serves a single client organization (tenant), and is managed by a third party. The third-party provider is responsible for providing the hardware for the server and also for preliminary maintenance. This is in contrast to multitenancy, where multiple client organizations share a single server, or an on-premises deployment, where the client organization hosts its software instance.
Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services and integrating them to provide a single business-facing IT organization. It aims at seamlessly integrating interdependent services from various internal and external service providers into end-to-end services in order to meet business requirements.
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SAP Anywhere is a front office software package from SAP SE (SAP) for small and medium sized enterprises (SMBs) with 10 – 500 employees. Early 2018 SAP decided to sunset the product and to focus in the SMB market on the established SAP Business One and SAP Business ByDesign ERP solutions.
A secure access service edge (SASE) is technology used to deliver wide area network (WAN) and security controls as a cloud computing service directly to the source of connection rather than a data center. It uses cloud and edge computing technologies to reduce the latency that results from backhauling all WAN traffic over long distances to one or a few corporate data centers, due to the increased movement off-premises of dispersed users and their applications. This also helps organizations support dispersed users and their devices with digital transformation and application modernization initiatives.