Navitaire

Last updated
Navitaire
Company typePrivately held subsidiary
Industry Travel Technology
Founded1993 (as PRA Solutions LLC)
2001 as Navitaire LLC
Headquarters Minneapolis, Minnesota
Area served
Worldwide
Key people
David P. Evans
(CEO)
ServicesTravel Technology Solutions
Parent Amadeus
Website www.navitaire.com

Navitaire LLC is a subsidiary of Amadeus IT Group. Navitaire primarily offers systems for passenger reservations, travel commerce, ancillary revenue and merchandising, as well as revenue accounting and revenue management to airlines and rail companies.

Contents

Overview

Navitaire is a subsidiary of Amadeus that provides technology services to the airline and rail industries. [1] [2] Its headquarters are in Minneapolis with offices in London, Manila, Salt Lake City, and Sydney. [3] It has data centers in Minneapolis, Salt Lake City, and Sydney. [4] David Evans has held the role of global managing director since 2013. [5] Navitaire has approximately 60 clients and 750 employees. [3] [6] it typically works with low-cost carriers (LCC) and hybrid airlines [7] [8] and is the leading passenger service system provider for the LCC market. [9] [10] As of 2014, the firm serves 43% of the top 100 LCCs, and 47% of the top 30 LCCs as measured by seats sold per week. [10] Clients include airlines Wizz Air, [11] Jetstar, [12] Spirit Airlines, [6] Azul Brazilian Airlines, [13] HK Express, [14] and Volaris. [15] The company also works with railway company SNCF and its subsidiary iDTGV. [1] [16]

History

Navitaire was founded as PRA Solutions in 1993 by Accenture. [2] It initially provided airline revenue accounting software and revenue protection software for airlines. [4] [3] The company then developed a direct-distribution platform to book airline reservations, "World Network," an alternative to the global distribution system traditionally used by travel agents to sell airline flights. [3] [17] In 2000, PRA Solutions purchased the Open Skies reservation system from Hewlett Packard, and in 2001, changed its name to Navitaire. [4] [3]

In 2002, the firm implemented codeshare technology for Virgin Blue, and the company later introduced multi-city bookings at the request of Jetstar. [18] Following Hewlett Packard's announcement in 2001 of its plans to discontinue support for the HP3000 hardware that the Open Skies system operated on, Navitaire developed a replacement reservation system called New Skies. [19] [8] [20] The company began converting clients to the new system in 2005. [21] Navitaire was acquired by Amadeus in 2015. [22]

Products and services

Navitaire's passenger service system is New Skies, which was introduced in 2005. [21] It introduced features including a low fare finder and multi-city bookings. [23] [24] The system provides reservations via the Internet, call centers, and through global distribution systems (GDS) using a ticketless model as well as enabling e-ticketing. [25] [24] It also allows integration with other travel services such as travel insurance and car rental, as well as codeshare agreements with other airlines. [2] As of 2010, the firm had 80 such codeshare connections to partner airlines, as well as nine GDS connections. [24] [26]

Navitaire offers additional products and services including Travel Commerce, a platform to aid in ancillary revenue generation and a loyalty system. The company also offers real-time reporting, revenue accounting software and revenue management. [24] [2] It provides a reservations management system for railways called Navitaire Rail, which facilitates multi-channel distribution sales and station check-ins for rail carriers. [1]

Awards

In October 2010, Navitaire was awarded for Best Sales and Distribution Innovation at the 4th Annual Budgies World Low Cost Airlines Awards. [27] The company was awarded Innovation of the Year in the category of Ancillary Revenue & Merchandising at Airline Information's 2013 Mega Awards, [28] after being named a runner-up in the Ancillary Revenue & Merchandising - Most Innovative Technology category at the Mega Awards event held in November 2012. [29] In December 2013, Navitaire received a Tekne Award from Minnesota High Tech Association for its ticketless system and other services. [30] In March 2019, Navitaire became the first passenger revenue accounting provider to be granted ONE Order (00) Capable certification form the International Air Transport Association (IATA). [31]

Related Research Articles

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An airline is a company that provides air transport services for traveling passengers and/or freight. Airlines use aircraft to supply these services and may form partnerships or alliances with other airlines for codeshare agreements, in which they both offer and operate the same flight. Generally, airline companies are recognized with an air operating certificate or license issued by a governmental aviation body. Airlines may be scheduled or charter operators.

<span class="mw-page-title-main">Qantas</span> Flag carrier of Australia

Qantas Airways Limited, or simply Qantas, is the flag carrier of Australia, and is the largest airline by fleet size, international flights, and international destinations in Australia and Oceania. A founding member of the Oneworld airline alliance, it is considered to be the only airline in the world that flies to all seven continents, with it operating flights to Africa, Antarctica, Asia, Europe, North America and South America from its hubs in Sydney, Perth, Melbourne and Brisbane. It also flies to over 60 domestic destinations across Australia.

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<span class="mw-page-title-main">Low-cost carrier</span> Airline with generally lower fares

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Jetstar Airways Pty Ltd, operating as Jetstar is an Australian low-cost airline headquartered in Melbourne, Victoria. It is a wholly owned subsidiary of Qantas, created in response to the threat posed by the airline Virgin Blue. Jetstar is part of Qantas' two brand strategy of having Qantas Airways for the premium full-service market and Jetstar for the low-cost market. As of June 2015, Jetstar was carrying 8.5% of all passengers travelling in and out of Australia.

<span class="mw-page-title-main">Valuair</span> Defunct low-cost airline of Singapore (2004–2014)

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<span class="mw-page-title-main">Global distribution system</span> Type of computerised network system

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References

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  12. ↑ "Jetstar Airways renews outsourcing agreement with Navitaire". Airline Industry Information. 10 May 2006. Archived from the original on 24 September 2015. Retrieved 12 September 2014.
  13. ↑ "Amadeus compra fornecedora de TI da Gol e Azul". PanRotas. 1 July 2015. Retrieved 17 December 2022.
  14. ↑ "HK Express expects Navitaire cutover to boost ancillary revenue to 17%-20%". CAPA centre for aviation. 16 October 2014. Retrieved 5 November 2014.
  15. ↑ Lori Ranson (1 March 2014). "Volaris banks on new ancillary revenue scheme". Runway Girl Network. Retrieved 27 October 2014.
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  21. 1 2 "Porter Airlines to Use Navitaire's Reservations, Revenue Management and Revenue Accounting Systems" (Press release). Porter Airlines. 8 August 2006. Retrieved 27 October 2014.
  22. ↑ "Amadeus announces US$830m acquisition of Navitaire - ChinaTravelNews".
  23. ↑ "New Skies to make bookings a breeze". New Straits Times. 12 July 2010. Archived from the original on 6 April 2016. Retrieved 12 September 2014.
  24. 1 2 3 4 Schaal, Dennis (February 5, 2010). "Jilted by JetBlue for Sabre, Navitaire strikes back". Phocuswire.
  25. ↑ Gillian Jenner (18 February 2009). "Airlines broaden their business models but GDSs lag behind". Flightglobal . Retrieved 12 September 2014.
  26. ↑ Suzanne Tindal (5 June 2009). "Virgin upgrades to Navitaire's New Skies". ZDnet . Retrieved 12 September 2014.
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  28. ↑ "2013 Mega Award Winners". Airline Information. Retrieved 27 October 2014.
  29. ↑ "Mega Awards". Airline Information.
  30. ↑ Fedor, Liz (20 December 2013). "Tech Breakthroughs From The 2013 Tekne Award Winners". Twin Cities Business.
  31. ↑ "Navitaire is First Accounting Provider Awarded IATA ONE Order Certification". Bloomberg.com. 2019-03-06. Retrieved 2020-03-17.
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