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A personal assistant, also referred to as personal aide (PA) or personal secretary (PS), is a job title describing a person who assists a specific person with their daily business or personal task. [1] [2] It is a subspecialty of secretarial duties.
An assistant helps with time and daily management, of meetings, correspondence, and note-taking. The role of a personal assistant can be varied, such as answering phone calls, taking notes, scheduling meetings, emailing, texts, etc.
In business or personal contexts, assistants are people who provide services that relieve his or her employer from the stress of tasks that are associated with managing one's personal and/or business life. They assist with a variety of life management tasks, including running errands, arranging travel (e.g., travel agent services such as purchasing airline tickets, reserving hotel rooms and rental cars, and arranging activities, as well as handling more localized services such as recommending a different route to work based on road or travel conditions), finance (paying bills, buying and selling stocks), and shopping (meal planning, remembering special occasions like birthdays).
An Assistant often acts as the manager's first point of contact with people from both inside and outside the organization. This means that his/her tasks and skills can often be divided into two fields: technical skills, and personal skills.
Tasks may include but are not limited to:
In addition to supporting managers, their team and departments, many PA's also have their own personal workload and responsibilities. The scope of the PA's role can be extensive and additional duties may include:
A film crew is a group of people, hired by a production company, for the purpose of producing a film or motion picture. The crew is distinguished from the cast, as the cast are understood to be the actors who appear in front of the camera or provide voices for characters in the film. The crew is also separate from the producers, as the producers are the ones who own a portion of either the film studio or the film's intellectual property rights. A film crew is divided into different departments, each of which specializes in a specific aspect of the production. Film crew positions have evolved over the years, spurred by technological change, but many traditional jobs date from the early 20th century and are common across jurisdictions and filmmaking cultures.
Stage management is a broad field that is generally defined as the practice of organization and coordination of an event or theatrical production. Stage management may encompass a variety of activities including overseeing of the rehearsal process and coordinating communications among various production teams and personnel. Stage management requires a general understanding of all aspects of production and provides complete organization to ensure the process runs smoothly and efficiently.
A secretary, administrative assistant, executive assistant, personal secretary, or other similar titles is an individual whose work consists of supporting management, including executives, using a variety of project management, program evaluation, communication, and/or organizational skills within the area of administration. There is a diverse array of work experiences attainable within the administrative support field, ranging between internship, entry-level, associate, junior, mid-senior, and senior level pay bands with positions in nearly every industry, especially among white-collar careers.
A person responsible for providing various kinds of administrative assistance is called an administrative assistant or sometimes an administrative support specialist. In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.
A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or clients and answer telephone calls. The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to assist the businesses they work for, including setting appointments, filing, record keeping, and other office tasks.
A production assistant, also known as a PA, is a member of the film crew and is a job title used in filmmaking and television for a person responsible for various aspects of a production. The job of a PA can vary greatly depending on the budget and specific requirements of a production as well as whether the production is unionized.
A resident assistant (RA), also known by a variety of other names, is a trained peer leader who coordinates activities in residence halls in colleges and universities, mental health and substance abuse residential facilities, or similar establishments.
A concierge is an employee of a multi-tenant building, such as a hotel or apartment building, who receives guests. The concept has been applied more generally to other hospitality settings and to personal concierges who manage the errands of private clients.
In business and project management, a responsibility assignment matrix (RAM), also known as RACI matrix or linear responsibility chart (LRC), is a model that describes the participation by various roles in completing tasks or deliverables for a project or business process. The four key responsibilities most typically used being: responsible, accountable, consulted, and informed. It is used for clarifying and defining roles and responsibilities in cross-functional or departmental projects and processes. There are a number of alternatives to the RACI model.
A teaching assistant (TA) or education assistant (EA) is an individual who assists a professor or teacher with instructional responsibilities. TAs include graduate teaching assistants (GTAs), who are graduate students; undergraduate teaching assistants (UTAs), who are undergraduate students; secondary school TAs, who are either high school students or adults; and elementary school TAs, who are adults.
Room service or in-room dining is a hotel service enabling guests to choose items of food and drink for delivery to their hotel room for consumption. Room service is organized as a subdivision within the food and beverage department of high-end hotel and resort properties. It is uncommon for room service to be offered in hotels that are not high-end, or in motels. Room service may also be provided for guests on cruise ships. Room service may be provided on a 24-hour basis or limited to late night hours only. Due to the cost of customized orders and delivery of room service, prices charged to the patron are typically much higher than in the hotel's restaurant or tuck shop, and a gratuity is expected in some regions.
Organizing or organising is the establishment of effective authority-relationships among selected works, which often improves efficiency.
Event management is the application of project management to the creation and development of small and/or large-scale personal or corporate events such as festivals, conferences, ceremonies, weddings, formal parties, concerts, or conventions. It involves studying the brand, identifying its target audience, devising the event concept, and coordinating the technical aspects before actually launching the event.
Office administration is a set of day-to-day activities that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization. An employee that undertakes these activities is commonly called an office administrator or office manager, and plays a key role in any organization's infrastructure, regardless of the scale. Many administrative positions require the candidate to have an advanced skill set in the software applications Microsoft Word, Excel and Access.
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales management, revenue management, financial accounting, purchasing, and other functions. The title "hotel manager" or "hotelier" often refers to the hotel's general manager who serves as a hotel's head executive, though their duties and responsibilities vary depending on the hotel's size, purpose, and expectations from ownership. The hotel's general manager is often supported by subordinate department managers that are responsible for individual departments and key functions of the hotel operations.
In larger school systems, a head teacher principal is often assisted by someone known as a vice-principal, deputy principal, or assistant/associate principal. Unlike the principal, the vice-principal does not have quite the decision-making authority that the principal carries. Although they still carry nearly the same authority among students, vice-principals do not have the same power on the board. Experience as an assistant principal is often a prerequisite for advancement to a principalship.
Account executive is a role in sales, advertising, marketing, and finance involving intimate understanding of a client company's objectives and products and a professional capability to provide effective advice toward creation of successful promotional activities and strategies. The account executive (AE) directly works with, and provides services to, one or more delegate officers or executives of the client company.
Unlicensed assistive personnel (UAP) are paraprofessionals who assist individuals with physical disabilities, mental impairments, and other health care needs with their activities of daily living (ADLs). UAPs also provide bedside care—including basic nursing procedures—all under the supervision of a registered nurse, licensed practical nurse or other health care professional. UAPs must demonstrate their ability and competence before gaining any expanded responsibilities in a clinical setting. While providing this care, UAPs offer compassion and patience and are part of the patient's healthcare support system. Communication between UAPs and registered nurses (RNs) is key as they are working together in their patients' best interests. The scope of care UAPs are responsible for is delegated by RNs or other clinical licensed professionals.
An audio typist is someone who specialises in typing text from a vocal source which they listen to. The original voice document is usually recorded onto microcassettes by someone dictating into a Dictaphone. The audio typist will have learnt to touch type at a high speed which means they can look at the monitor or keep an eye on a waiting area as they are typing because they do not need to look at the keyboard. A specialist player called a micro cassette transcriber (below) is used for playback of the cassettes to maximise the typing speed.
Writers' assistant is a junior role in the television industry, providing clerical support and record keeping for writers' room meetings and basic office support for writing teams.
