 | |
| Company type | GmbH |
|---|---|
| Founded | 2007 |
| Headquarters | Cologne, Germany |
Key people | Peter Kurt Nowack Gerben Wijbenga [1] |
| Services | Cloud communications |
| Website | placetel |
Placetel is a German provider of cloud communication technologies based in Cologne.
| | |
| Company type | GmbH |
|---|---|
| Founded | 2007 |
| Headquarters | Cologne, Germany |
Key people | Peter Kurt Nowack Gerben Wijbenga [1] |
| Services | Cloud communications |
| Website | placetel |
Placetel is a German provider of cloud communication technologies based in Cologne.
Placetel provides cloud-based telephone and communication technologies and systems, particularly cloud telephony, unified communications, and online collaboration tools for corporate use. [2] The company primarily offers its own Webex-based UCaaS product, [3] [4] which include a comprehensive collaboration suite that integrates various team communication technologies into one application. [5] Its VoIP-based phone system includes over 150 business functions, [6] such as video conferencing, chat, [7] and integrations with CRM, ERP & collaboration systems, [8] [9] [10] like Salesforce and HubSpot, [11] as well as Zendesk and Microsoft Teams. [6]
Placetel's cloud-based telephony system serves as an alternative to traditional telephone systems in offices and companies, enabling employees to make simultaneous calls from different locations and across multiple devices. [12] [5] The company also provides telephone numbers, including the option to add international numbers from 40 different countries. [2]
In addition to communication technologies, Placetel provides hardware such as desk phones, cameras, headsets, and Wi-Fi access points. [6] These are also offered as rentals, including support services and replacement options. [13] [14]
Placetel's services are available throughout Germany for small and large companies. [2] As a cloud-based system, it does not require physical installation on-site, allowing companies to set up and manage their communication systems remotely. [12] Users can book integrations with various business software applications via a central app store. [6] Independent software vendors can also offer their own apps in the app store. [11]
The Placetel systems are distributed digitally and via local partners. [15]
Placetel was founded in 2007 and launched its cloud telephone system in 2008. In 2012, Placetel entered into a partnership with Vodafone and set up a mobile extension for its system. [16] In 2013, BroadSoft acquired Placetel, [17] which later became part of Cisco after its acquisition in 2018. [3]
The company's international expansion began in 2021, with operations extending to the United Kingdom and France. [14]
In 2024, Gamma Communications, a British cloud communications provider, acquired Placetel from Cisco. [3] The acquisition enabled Gamma to expand its presence in European markets. [9]