 | |
| Founded | 2010 |
|---|---|
| Founders | Lisa Falzone, Chris Ciabarra |
| Headquarters | , United States |
Key people |
|
| Products | Quick Service POS, Restaurant POS, Retail POS, Coffee Shop POS, Pizza Restaurant POS, Events POS, Mobile POS, Grocery POS |
| Owner | Welsh, Carson, Anderson & Stowe |
| Website | revelsystems |
Revel Systems is an iPad-based point of sale system co-founded by Lisa Falzone and Christopher Ciabarra. [2] It is now majority owned by private equity firm Welsh, Carson, Anderson & Stowe. [3]
Revel Systems was founded in 2010 [4] in San Francisco. [5] In May 2011, Revel received $3.7 million in funding from DCM. [6] In 2015 the company announced an investment of approximately $13.5 Million from ROTH Capital Partners, bringing Revel's Series C round to approximately $110 Million. This infusion from ROTH was Revel's C-3 investment round, a follow-up to the Series C-1 round led by Welsh, Carson, Anderson & Stowe (WCAS) in November 2014 and Series C-2 round led by Intuit Inc. in December 2014. The two founders Lisa Falzone and Chris Ciabarra took Revel to a 500 million dollar evaluation before exiting. [7]
In 2015, the company announced a strategic partnership with Apple Computers as a member of the Apple Enterprise Mobility Program and in 2014 Revel announced a partnership with Intuit to create Quickbooks Point of Sale Powered by Revel Systems and in Sept 2016 Revel announced a partnership with Shell Global [8]
The company integrates with third-party vendors, and has an open API, allowing others to customize the POS system. Revel released Atlas V2 for the iPad POS in February 2012. [9]
The Revel Systems headquarters is located in Atlanta, Georgia. Additional offices are located in San Francisco, California and Vilnius, Lithuania. [10] European sales are handled by office in London. Revel's iPad point of sale software focuses on security in order to be a properly licensed system. [11] Revel was the first iPad POS to implement EMV—or "Chip and Pin"—Processing in the United States, in January 2013. [12]
Some of Revel's clients include the following (or franchisees of the following): Shell, Smoothie King, Tully's Coffee, Little Caesars Pizza, Legends Hospitality, Rocky Mountain Chocolate Factory, Popeyes Louisiana Kitchen, Illy Coffee, Dairy Queen, Forever Yogurt, and Twistee Treat, among others. Revel has partnered with retail giants Belkin and Goodwill. [13]
In February 2017 it was announced that Falzone had been replaced as CEO after taking the company to half a billion dollars in evaluation. Lisa Falzone and CTO Chris Ciabarra were removed by majority share holder, investment firm Welsh, Carson, Anderson & Stowe, which now has a majority stake in the company. [14] New CEO Greg Dukat was appointed. [15]
Revel Systems' Point of sale system operates on the Apple iPad. The backend can be managed via mobile device or via Web browser. Associated hardware includes: receipt printer, cash drawer, and card swipe. [16] Revel also announced the Revel Ethernet Connect cable in 2015 that allows for a hardwired Ethernet connection to iPads running Revel software.
Revel has several POS systems for the culinary industry such as Kitchen Display System, Drive-through POS, [17] Food Truck POS, [18] and Restaurant POS. Other retail POS systems include Grocery POS, Retail POS, and Quick Service POS. Revel also have systems for large venues including Stadium POS [19] and Events POS. [20]
Revel Systems offers a range of preconfigured hardware to complement its point of sale system. The Apple iPad acts as a business's main POS terminal, or register. Transactions, orders, and various other functions take place on the iPad POS. The iPad Mini is used as a POS terminal for customer-facing kiosks and table-side ordering. The Apple iPod Touch serves as a line-buster, or as a customer-facing display. These terminals work with Epson Printers, wireless routers, access points, cash drawers, card swipes, and barcode scanners to meet a merchant's needs.
Revel allows for a customizable point of sale solution and integrates with a variety of third party providers. Providers for payment include FirstData, Mercury Payments, LevelUp, Adyen [21] and PayPal. [22] Reporting is provided by companies including Avero, CTUIT, and RTI Connect. Revel's gift card providers include Givex, Mercury, PlasticPrinters, Synergy, and Valutec. The loyalty and reward program is provided by companies including LevelUp, Punchh, LoyalTree, and Synergy. Revel systems include Facebook and Twitter integration with online ordering options provided by companies including Zuppler, and Shopify. Revel's Managed Hosting is provided by Singlehop and Softlayer.
Revel Systems was included first on the list of Business News Daily's "Best iPad POS Systems." [16] In 2013, Revel Systems was chosen as the Best Retail app in the Business at the Tabby Awards [23] and CEO Lisa Falzone was recognized in Tech Cocktail as one of "15 Female Entrepreneurs You Should Know About (But Probably Don't)." [24] In 2015 Lisa Falzone was named on the Fortune 40 Under 40 list and the Forbes list of Eight Rising Stars. [25]
Verifone, Inc. is an American multinational corporation headquartered in Coral Springs, Florida. Verifone provides technology for electronic payment transactions and value-added services at the point-of-sale. Verifone sells merchant-operated, consumer-facing and self-service payment systems to the financial, retail, hospitality, petroleum, government and healthcare industries. The company's products consist of POS electronic payment devices that run its own operating systems, security and encryption software, and certified payment software, and that are designed for both consumer-facing and unattended environments.
First Data Corporation is a financial services company headquartered in Atlanta, Georgia, United States. The company's STAR Network provides nationwide domestic debit acceptance at more than 2 million retail POS, ATM, and at online outlets for nearly a third of all U.S. debit cards.
Ingenico is a French merchant services technology company, that facilitates secure electronic transactions. The company expanded as a manufacturer of point of sale (POS) payment terminals to also include complete merchant payment SaaS and related services.
Welsh, Carson, Anderson & Stowe (WCAS), also referred to as Welsh Carson, is a private equity firm. WCAS was formed in 1979 and focuses on investing the industries of technology and healthcare, primarily in the United States. WCAS has a current portfolio of approximately 30 companies and has organized 17 limited partnerships with total capital of over $27 billion, consisting of 13 equity partnerships and four subordinated debt partnerships. WCAS is currently investing equity funds, including WCAS XII, L.P. and WCAS XIII, L.P.
Adyen is a Dutch payment company with the status of an acquiring bank that allows businesses to accept e-commerce, mobile, and point-of-sale payments. It is listed on the stock exchange Euronext Amsterdam.
Shopify Inc., stylized as shopify, is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario. Shopify is the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems. The platform offers online retailers a suite of services including; payments, marketing, shipping and customer engagement tools.
Upserve, originally Swipely, provides a restaurant management platform which allows independent full-service restaurants to run and manage their entire business. The Platform is made up of restaurant-specific point of sale (POS) software, payments, and analytics, online ordering, loyalty, and marketing tools designed specifically for restaurants. At the center of the Upserve Platform is the cloud-based Upserve POS, a point of sale system that Upserve acquired from Groupon in 2016.
Cantaloupe, Inc., previously known as USA Technologies Inc., is an American company known for its work with ePort cashless acceptance technology running on its patented ePort Connect service, a PCI compliant services. ePort Connect wirelessly facilitates electronic payment options to consumers with credit, debit, or NFC enabled electronic wallets like Apple Pay and Google Pay while providing operators with both telemetry and machine-to-machine (M2M) services. ePort technology is primarily found in vending machines, kiosks and point-of-sale (POS) terminals, but the ePort Online and ePort Mobile products have extended the network to accept recurring payments from a PC or retail outlets and the taxi industry through smartphone devices.
Erply is an enterprise software company which provides cloud-based point of sale and inventory management technology. It was founded in Estonia by Kristjan Hiiemaa in 2009. As of 2010, the company has 2,000 users and 700 paid subscribers.
Vend is cloud-based point-of-sale and retail management software company, based in Auckland, New Zealand. The company was founded in 2010 by Vaughan Rowsell. It was acquired by the Australian software company Kounta.
Moki is a cloud-based mobile device management (MDM) platform and development company which specializes in single-purpose iOS, Android, and BrightSign devices. Moki's software allows companies to convert mobile devices like iPad, Android tablets, and BrightSign players into retail kiosks, mobile point of sale devices, digital signs, product displays, conference room schedulers, or retail sales terminals. Moki's cloud-based platform provides security, remote management and monitoring of the mobile devices and applications. Moki is headquartered in San Antonio, Texas.
Leaf is a platform technology by Leaf Holdings, Inc. that serves as a central hub for small business commerce. The Leaf platform consists of a tablet computer built specifically for Point of Sale (POS), and a cloud-based software tool for business management, analytics, and customer engagement. Leaf is designed to help retail stores, restaurants, and other small businesses improve the speed and ease of checkout, and to help business owners obtain better insight into, and control over their operations.
I Love Velvet is a global provider of hardware and software for mobile point of sale (mPOS) transactions and value-added retail services. I Love Velvet manufactures and sells merchant-operated, consumer-facing and self-service mPOS systems to the entertainment, retail, hospitality, and automotive industries.
Lightspeed Commerce is a point-of-sale and e-commerce software provider based in Montreal, Quebec, Canada. It was founded in 2005 by Dax da Silva, who served as the CEO of the company until February 2, 2022. It has offices in Montreal, New York, Ottawa, Toronto, London, Belfast, Amsterdam, Berlin, Geneva, Ghent, Melbourne, Yerevan and Tbilisi. It offers its services to retail, restaurant, and hospitality businesses.
Lisa Falzone is an American businesswoman who is a co-founder of Revel Systems POS with Chris Ciabarra, an iPad point of sale company that she raised over 100 million dollars. Falzone also co-founded Athena Security, a temperature detection and a walk-through metal detector company that she raised 6 million dollars.
Christopher Ciabarra is an American businessman who is the co-founder and former chief technology officer of Revel Systems which Ciabarra exited shortly after the company got a 500m evaluation. Ciabarra help raise over 100m in funding at Revel. Revel was a manufacturer of point-of-sale systems which Ciabarra created on the Apple iPad. Ciabarra founded Athena Security INC with Lisa Falzone after they sold their first company to private equity. Ciabarra also created Network Intercept, a Los Angeles security software firm. Ciabarra has provided Internet security advice worldwide and to the United States Department of Homeland Security. Ciabarra in 2018 co-founded Athena Security INC which has created a "Gun Detection System" to help save student lives around the world from active shooter situations. Ciabarra has also created at Athena: Temperature Checking System and a Walk Through Metal Detector to maintain public safety.
Kounta is an Australian software company founded in 2012. The company's flagship product, Kounta, comprises a cloud based point of sale mobile app.
SumUp is a global financial technology company headquartered in London, United Kingdom. SumUp supports more than 3.5 million merchants in over 30 markets worldwide, and operates business tools created specifically for the micro and nano segment.
Square is a point-of-sale (POS) system designed for small and medium-sized businesses. Launched in 2009 by Block, Inc., it allows merchants and individuals to accept card payments and manage various operations. As of 2023, Square leads the U.S. market in POS systems, serving 4 million clients and processing $210bn annually.
Athena Security is an American security firm that develops Visitor Management and weapon detection systems. Its technology uses Apple iPad, thermal imaging cameras, low-frequency electro-magnetic technology, and artificial intelligence to detect threats, potential crime such as mass shootings, and those who may have a history of crime.