Rinos Mautsa

Last updated
Rinos Mautsa
Born (1984-10-29) October 29, 1984 (age 38)
Nationality Zimbabwean
OccupationBusinessman
Known forEntrepreneurship
Notable workFirst Call Center organisation establishment in Zimbabwe

Rinos Mautsa is a Zimbabwean entrepreneur. [1] He is well known for starting Zimbabwe's first call center, [2] the Contact Centre Association of Zimbabwe (CCAZ) and co-founder of the Chartered Institute of Customer Management. [3] [4] [5] He is reported to have promoted and developed Zimbabwe's Business Processing Outsourcing (BPO) industry [6] through CCAZ and Tech24. [7] [8] He is also the founder of Picco Construction and Energy Plus International.

Contents

Early life background

Rinos was born in Harare on 29 October 1984. Raised by a single mother after his father passed away at a young age, Rinos attended Manjanja Primary School and Emmanuel Secondary School in Nyanga. [9]

Career background

Rinos is the founder of the first call centre and software development company in Zimbabwe, Africcs Pvt Ltd which is also now in other Southern African countries. Rinos Mautsa also established the Contact Centre Association of Zimbabwe [10] which is now the sole association of customer services and call centres in Zimbabwe with over 100 corporates as members. [11]

Rinos is a founding member and chairman of Zimbabwe Youth Housing Cooperative Association which now have over 5000 members in five provinces and is working with various government departments to build low cost housing units for youths in Zimbabwe.

He is also a In 2014 he established the Chartered Institute of Customer Management which is offering professional qualification globally with channel partners in over 30 countries.

Rinos is a holder of a Marketing Management Degree Midlands State University, Masters in Business Administration Midlands State University. Leadership Certificate Oxford University among other qualifications.

Leadership positions

Despite being founder of Contact Centre Association of Zimbabwe , Zimbabwe Youth Housing Cooperative Association and Chartered Institute of Customer Management, Rinos is involved in several established businesses in various capacities: [12]

Rinos has been a judge for

Awards & honours

Accusations by Government

In 2015 he was accused of working with MDC-T party to topple the Zimbabwean government. [19]

Further read

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References

  1. ↑ Lambing, Peggy A. Entrepreneurship. ISBN   978-1-292-05406-3. OCLC   1100666298.
  2. ↑ Chronicle, The. "Zim set to establish first call centre". The Chronicle. Retrieved 2023-04-06.
  3. ↑ "IIG 40 Under 30 Emerging Zimbabwean Leaders 2015". Three Men On A Boat. 2015-08-05. Retrieved 2018-11-13.
  4. ↑ Quay, Stacey. "Rinos Mautsa". alinstitute.org. Retrieved 2018-11-13.
  5. ↑ "Leading the Call Center Industry in Zimbabwe – Africans Building Africa". www.africansbuildingafrica.com. Archived from the original on 2017-06-09.
  6. ↑ Staff Reporter (2019-09-04). "Contact Centres are new business drivers, says minister Kazembe". Zim Morning Post. Retrieved 2023-04-06.
  7. ↑ "Home - Tech24Group - Welcome Tomorrow". Tech24Group. Retrieved 2023-04-06.
  8. ↑ "Inaugural Business Process Outsourcing and Contact Centre Conference for Zimbabwe – Spiked.co.zw | Best Zimbabwe News Online" . Retrieved 2023-04-06.
  9. ↑ "Memoirs of an ambitious entrepreneur". The Herald. Retrieved 2023-04-06.
  10. ↑ "Zimbabwean wins Young Visionaries Fellowship Award". www.bizcommunity.africa. Retrieved 2018-11-13.
  11. ↑ Digital, Zimpapers. "Making money from talking on the phone | The Sunday Mail". www.sundaymail.co.zw. Retrieved 2018-11-13.
  12. ↑ "Zim call centre industry can create 50 000 new jobs" . Retrieved 2018-11-13.
  13. ↑ http://www.globalshapers.org/shapers/rinos-mautsa [ dead link ]
  14. ↑ "Rinos Mautsa | Leading Change". qyl.ice.cam.ac.uk. Retrieved 2018-11-13.
  15. ↑ "Board". www.internalcontrolinstitute.co.zw. Retrieved 2018-11-13.
  16. ↑ Quay, Stacey. "Rinos Mautsa". alinstitute.org. Retrieved 2018-11-13.
  17. ↑ "新葡萄京官网8814-最新官网".
  18. ↑ "INDIAFRICA - Young Visionaries Fellows 2014". www.indiafrica.in. Retrieved 2018-11-13.
  19. ↑ "MDC-T in plot to force early poll". Zimbabwe Situation. 2015-03-24. Retrieved 2018-11-13.
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