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Roland Rust is an American business professor, author and consultant.
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Roland Rust is an American business professor, author and consultant.
Rust is a distinguished university professor and holds the David Bruce Smith chair in Marketing at the Smith School of Business, and the University of Maryland, College Park. He is the first business professor to be named a distinguished university professor at Maryland. He is one of two people to have been named a fellow of the American Marketing Association and the European Marketing Academy.
He founded the annual Frontiers in Service Conference as well as the Journal of Service Research . He is Executive Director of the Center for Excellence in Service and the Center for Complexity in Business. He holds a visiting position at Erasmus University and is an International Research Fellow at Oxford University. His lifetime achievement honors include the AMA Irwin McGraw-Hill Distinguished Marketing Educator Award, inaugural Fellow of the AMA, INFORMS Society for Marketing Science Fellow, the Converse Award, the Distinguished Marketing Educator Award from the Academy of Marketing Science.
His articles and books span the fields of marketing, service management, advertising, psychology, sociology, computer science, information systems, engineering, operations research, and management. He is a former editor of the Journal of Marketing and the Journal of Service Research and is currently Editor of the International Journal of Research in Marketing (IJRM). He has a global consulting practice, and comments on service issues on television, radio, and in the press.
Rust earned a BA in Mathematics (Phi Beta Kappa) at DePauw University, and an MBA and Ph.D. in Business Administration at the University of North Carolina, Chapel Hill. He served on the faculty of the University of Texas at Austin and Vanderbilt University before coming to Maryland.
The Robert H. Smith School of Business is the business school at the University of Maryland, College Park, a public research university in College Park, Maryland. The school was named after alumnus Robert H. Smith. One of 12 colleges and schools at the university's main campus, the Smith School offers programs at both the graduate and undergraduate levels. It is accredited by the Association to Advance Collegiate Schools of Business (AACSB) to award bachelor's, master's, and doctoral degrees in business.
Gary L. Lilien is Distinguished Professor of Management Science at the Smeal College of Business at Pennsylvania State University and is also the co-founder and research director of Institute for the Study of Business Markets ISBM, the world's leading institution focusing on fostering research in B2B markets.
Rajendra K. Srivastava is Novartis Professor of Marketing Strategy and Innovation at the Indian School of Business. He has been a tenured professor and an academic administrator and has worked in the United States, Singapore, and India. He has been listed in the Forbes's Tycoons of Tomorrow 2018. He is also a member of the board of directors of Happiest Minds, a publicly listed company in India.
Nirmalya Kumar is Professor of Marketing of the Lee Kong Chian School of Business at Singapore Management University. He has served on the Boards of ACC Limited, Ambuja Cements, Bata India, BP Ergo, Defaqto, Tata Capital, Tata Chemicals, Tata Industries, Tata Limited (UK), Tata Unistore, Ultratech, and Zensar Technologies. He received the 2021 Mahajan Award for Lifetime Contributions to Marketing Strategy by the Marketing Strategy SIG of the American Marketing Association (AMA).
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Karen Davis is president of The Commonwealth Fund, a national philanthropy engaged in independent research on health and social policy issues. Davis is an economist, with a career in public policy and research. Before joining The Commonwealth Fund, she served as chairman of the Department of Health Policy and Management at The Johns Hopkins School of Public Health, where she also held an appointment as professor of economics. She served as deputy assistant secretary for health policy in the Department of Health and Human Services from 1977–1980, becoming the first woman to head a U.S. public health service agency.
Lise Getoor is a professor in the computer science department, at the University of California, Santa Cruz, and an adjunct professor in the Computer Science Department at the University of Maryland, College Park. Her primary research interests are in machine learning and reasoning with uncertainty, applied to graphs and structured data. She also works in data integration, social network analysis and visual analytics. She has edited a book on Statistical relational learning that is a main reference in this domain. She has published many highly cited papers in academic journals and conference proceedings. She has also served as action editor for the Machine Learning Journal, JAIR associate editor, and TKDD associate editor.
Jerry (Yoram) Wind is The Lauder Professor and Professor of Marketing at The Wharton School of the University of Pennsylvania, and is the founding director of the Wharton "think tank”, The SEI Center for Advanced Studies in Management.
Leonard L. "Len" Berry is a University Distinguished Professor of Marketing of Mays Business School at Texas A&M University, and a senior fellow at the Institute for Healthcare Improvement. Berry is a past president of the American Marketing Association. He has studied service delivery in healthcare at the Mayo Clinic and in cancer care settings. Berry is Texas A&M's most cited faculty member on Google Scholar, with over 235,000 citations.
Valarie A. Zeithaml is a marketing professor and author. She is the David S. Van Pelt Family Distinguished Professor of Marketing at Kenan-Flagler Business School, University of North Carolina at Chapel Hill. Zeithaml is an expert in the area of services marketing and service quality.
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Mingyan Liu is an electrical engineering and computer science professor, and the Peter and Evelyn Fuss Chair of Electrical and Computer Engineering at the University of Michigan, Ann Arbor, MI. Her research is in optimal resource allocation, sequential decision theory, incentive design, online learning, and modeling and mining of large scale Internet measurement data concerning cyber security. She was a co-founder of the cybersecurity scoring startup Quadmetrics in 2014. Quadmetrics was named a "2016 Cool Vendor in Risk Management" by Gartner, and was acquired by FICO in 2016.
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Ernan Haruvy is an American economist, professor of business, and author He is currently a professor at McGill University. He is an Associate Editor at Management Science (journal).
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