Shingo Prize

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Shingo Prize
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DescriptionWorld-class organizational culture based on principles
Presented byThe Shingo Institute at Utah State University
First awarded1988
Website shingo.org

The Shingo Prize for Operational Excellence is an award for operational excellence given to organizations worldwide by the Shingo Institute, part of the Jon M. Huntsman School of Business at Utah State University in Logan, Utah. In order to be selected as a recipient of the Shingo Prize, an organization "challenges" or applies for the award by first submitting an achievement report that provides data about recent business improvements and accomplishments and then undergoing an onsite audit performed by Shingo Institute examiners. Organizations are scored relative to how closely their culture matches the ideal as defined by the Shingo Model™. Organizations that meet the criteria are awarded the Shingo Prize. Other awards include the Shingo Silver Medallion, the Shingo Bronze Medallion, the Research Award, and the Publication Award. [1]

Contents

History of the Shingo Prize

Beginnings: 1988–2000

In 1988, Utah State University conferred an honorary doctorate to Shigeo Shingo, a Japanese industrial engineer and author credited for his contribution to many of the principles, elements, theories, and tools associated with the Toyota Production System. [2] That same year, Utah State University established what was then called the North American Shingo Prizes for Excellence in Manufacturing in his honor. [3]

The Shingo Prize for Excellence in Manufacturing was first only awarded to organizations within the United States. By 1994, however, Ford Electronics in Markham, Ontario, became the first Canadian organization to receive the award. By 1997, the award was given to the first Mexican organization, Industrias CYDSA Bayer.

In 2000, BusinessWeek referred to the Shingo Prize as the "Nobel Prize for manufacturing." [4]

Evolution of the Prize: 2004–2008

The Shingo Prize trophy ShingoPrizeTrophy.jpg
The Shingo Prize trophy

In 2004, a "Finalist" category was added to recognize challengers that scored well but didn't meet the Shingo Prize level.

In 2005, a separate awards system was established for public sector organizations. Three levels existed in the public sector awards category: Gold, Silver and Bronze.

In 2008, Utah State University changed the name of the award to the Shingo Prize for Operational Excellence in order to reflect altered criteria that made the award available to organizations from all industries, not exclusively manufacturing. The focus of the award was also shifted away from recognizing only the use of lean manufacturing tools to recognizing the overall organizational culture. This was in response to growing concern about the validity of what the Shingo Prize was supposed to signify about its recipients.

According to Robert Miller, former executive director of the Shingo Institute, "...we began to see small signs of fracture along the edges. Critics of our selection process began to emerge in blogs and websites and eventually began to confront us directly. They told us they were beginning to lose confidence in recommending, carte blanche, our recipients as benchmarking sites for their members. Over time a great many recipients had not only not moved forward but in fact had lost considerable ground and were no longer considered as role models... Without realizing it, we were evaluating the effective use of tools, the numbers and impact of events, the effectiveness of a lean program, the commitment to have full-time lean coaches, the personality of a change leader – but not deep cultural transformation of the thinking and natural behavior of leaders, managers, and associates." [5]

That same year, the Shingo Model™ was released to demonstrate the role of principles within organizational culture. Shingo examiners began assessing organizational culture more on the degree to which it reflected the Shingo Guiding Principles than on the use of lean manufacturing techniques or tools. [1]

The Shingo Prize Today: 2008–present

With a change in scoring criteria in 2008, the average number of organizations receiving the Shingo Prize each year decreased from 11 to 2. [5]

However, Utah State University also established the Shingo Silver and Shingo Bronze Medallion award levels for challengers that scored well but did not meet the Shingo Prize standard. Gold, Silver and Bronze levels had previously been awarded to public sector organizations only, but the public sector awards program ended that year. Since then, public sector organizations have been evaluated to the same criteria as private sector organizations. [6]

In 2009, Ultraframe in Clitheroe, Lancashire, UK, became the first European organization to receive a Shingo award, the Shingo Bronze Medallion. International interest has grown from that time such that in 2014, nine of the 11 Shingo awards were claimed by organizations outside of the United States. [7]

In 2011, Denver Health, Community Health Services received the Shingo Bronze Medallion, becoming the first healthcare organization to receive a Shingo award. In 2012, State Farm Insurance Operations Center in Bloomington, Illinois, also received the Shingo Bronze Medallion, becoming the first financial organization to receive an award. [8]

Awards

Shingo Prize for Operational Excellence

According to the Shingo Institute, the Shingo Prize "is the world’s highest standard for operational excellence" and "a worldwide recognized symbol of an organization's successful establishment of a culture anchored on principles of enterprise excellence." [1] These principles are found as part of the Shingo Model. [9]

Shingo Silver Medallion

The Shingo Silver Medallion is awarded to "those [organizations that are] maturing on the journey [to excellence] with primarily a tool and system focus." [1]

Shingo Bronze Medallion

The Shingo Bronze Medallion is awarded to "those [organizations] in the earlier stages of cultural transformation with primarily a tools focus." [1]

Shingo Publication Award

The Shingo Publication Award recognizes and promotes writing that has had a significant impact and advances the body of knowledge regarding operational excellence. The Shingo Institute is most interested in recognizing thought leadership. The award is given to authors, practitioners, and academicians. Publications can be nominated in three separate categories:

• Historic A publication that has stood the test of time. It is still one that is commonly used and referenced when referring to organizational excellence. It has historic significance to the development or discovery of principles, systems, concepts, tools, and techniques of organizational excellence. Its content has been expanded upon to build the body of knowledge.

• Impact A publication that has demonstrated high sales and/or distribution. The content is currently used successfully by many organizations to improve their ability to sustain a culture of organizational excellence. The publication has been widely recognized as new knowledge or an expansion to existing knowledge. The author or authors have a track record of speaking engagements as a result of the publication.

• Up & Coming A new publication with the potential to be impactful. Sales and/or distribution is encouraging. It has been endorsed publicly by thought leaders. The author or authors are sought-after speakers, on the topics covered in the publication, for conferences, webinars, podcasts, and other third-party learning platforms. [10]

Shingo Institute

The Shingo Prize for Operational Excellence is administered by the Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University. Aside from administering the Shingo Prize, the Shingo Institute additionally creates and licenses educational workshops, [11] organizes study tours, [12] offers a AACSB accredited MBA program with a specialization in operational and organizational excellence, [13] and hosts an annual conference in the USA, Latin America and Europe. [14]

Recipients

Site Awards

2008–Present

The following are the recipients of Shingo awards from the time the criteria changed in 2008 to include any industry and to reflect a higher standard of excellence. [8]

YearAwardOrganizationCityState/ProvinceCountry
2022Shingo PrizeRadomiro Tomic-Codelco ChileCalamaAntofagastaChile
2022SilverICU MedicalLa AuroraHerediaCosta Rica
2022Shingo PrizeAbbott Nutrition Supply Chain One IndiaMumbaiJhagadiaIndia
2022SilverBoston Scientific Arden HillsArden HillsMNUSA
2022SilverAbbott Diabetes CareDonegalIreland
2022Shingo PrizeHologicCoyolAlajuelaCosta Rica
2021Shingo PrizeJabil HealthcareBrayDublinIreland
2020Shingo PrizeIpsen Pharma BiotechSignesFrance
2020Shingo PrizeAbbott Nutrition Supply Chain, One China EnterpriseShanghaiJiaxingChina
2020SilverBoston Scientific ClonmelClonmelIreland
2020SilverEdwards Service Technology CenterJhunanTaiwan
2020BronzeEdwards Service Technology CenterCheonanKorea
2019BronzeAbbott Healthcare Products B.V.WeespThe Netherlands
2019SilverAnalog Devices InternationalLimerickIreland
2019BronzeDSV Panalpina SorocabaSorocabaSao PauloBrazil
2019Shingo PrizeAbbott Nutrition Supply ChainSturgisMichiganUSA
2019Shingo PrizeBoston Scientific CoyolCoyolAlajuelaCosta Rica
2019Shingo PrizeMerit Medical Systems Inc.TijuanaBaja CaliforniaMexico
2019Shingo PrizeRegeneron Pharmaceuticals Inc - Industrial Operations & Product SupplyRensselaerNYUSA
2019Shingo PrizeAbbott Nutrition Supply Chain, SingaporeSingaporeSingaporeSingapore
2019SilverHologic Surgical ProductsCoyolAlajuelaCosta Rica
2019SilverVisteon Electronics India Private LimitedChengalpattuTamil NadoIndia
2018Shingo PrizeAbbott Nutrition Supply Chain GranadaGranadaGranadaSpain
2018Shingo PrizeAbbVie BallytivnanSligoConnachtIreland
2018Shingo PrizeBall Beverage Packaging Naro-Fominsk CansNovaya OlkhovkaMoscowRussia
2017Shingo PrizeAbbott Nutrition Supply Chain Sligo IrelandSligoConnachtIreland
2017Shingo PrizeThermo Fisher Scientific BalticsVilniusVilniusLithuania
2017Shingo PrizeBall Beverage Packaging Europe, Naro Fominsk EndsNovaya OlkhovkaMoscowRussia
2017BronzeLandau Scrubs and Uniforms Medical & NurseryPuerto CortesCortesHonduras
2016Shingo PrizeBoston Scientific, CorkCorkMunsterIreland
2014Shingo PrizeNewsUk - Newsprinters LtdHolytownMotherwellUK
2014Shingo PrizeBarnes Aerospace OEM Strategic BusinessOgdenUtahUSA
2014Shingo PrizeDePuy Synthes IrelandCorkIreland
2014Shingo PrizeAbbott VascularClonmelTipperaryIreland
2014SilverRexam Healthcare, NeuenburgNeuenburg am RheinGermany
2014SilverRexam Beverage Can, EnzesfeldEnzesfeldViennaAustria
2014SilverBoston Scientific, Maple GroveMaple GroveMinnesotaUSA
2014SilverVale Europe Ltd., Clydach RefineryClydachSwanseaUK
2014BronzeVistaprint Deer Park AustraliaDerrimutVictoriaAustralia
2014BronzeCorporation Steris CanadaQuebecQCCanada
2014BronzeAutoliv (China) Inflator Co., Ltd.ShanghaiChina
2014BronzeRexam Beverage Can South America, Rio de JaneiroRio de JaneiroRJBrazil
2013SilverMEI QuerétaroEl MarquesQuerétaroMexico
2013SilverPentair Water Pool and SpaMoorparkCaliforniaUSA
2013SilverRexam Beverage Can South America, Manaus EndsManausAmazonsBrazil
2013SilverRexam do Brasil Ltda Extrema Can PlantExtremaMinas GeraisBrazil
2013SilverVisteon Climate Systems India Ltd.BhiwadiRajasthanIndia
2013SilverVisteon Electronica Mexico - Saucito PlantChihuahuaChihuahuaMexico
2013BronzeCovidienAthloneIreland
2013BronzeLetterkenny Army Depot, Force ProviderChambersburgPennsylvaniaUSA
2013BronzeRegeneron Pharmaceuticals Inc. (IOPS)RensselaerNew YorkUSA
2013BronzeRexam Beverage Can South America, Cuiabá CansCuiabáMato GrossoBrazil
2013BronzeStarkey de Mexico S.A. de C.V.MatamorosTamaulipasMexico
2012Shingo PrizeEthicon Inc.JuarezChihuahuaMexico
2012Shingo PrizeRexam Beverage Can, Águas Claras CansÁguas ClarasRio Grande do SulBrazil
2012SilverPentair Technical ProductsReynosaTamaulipasMexico
2012SilverTobyhanna Army Depot, COMSECTobyhannaPennsylvaniaUSA
2012SilverVision Electronica Mexico - Carolinas PlantChihuahuaChihuahuaMexico
2012BronzeJohnson Controls Lerma PlantLermaMexico
2012BronzeLake Region Medical LimitedNew RossCo. WexfordIreland
2012BronzeRemy Automotive Brasil Ltda.BrusqueSanta CatarinaBrazil
2012BronzeState Farm Life Insurance Company, Operations CenterBloomingtonIllinoisUSA
2011Shingo PrizeGoodyear do Brasil Produtos de Borracha LtdaSão PauloSão PauloBrazil
2011Shingo PrizeUS SyntheticOremUtahUSA
2011SilverAutoliv (China) Steering Wheel Co., Ltd.ShanghaiChina
2011SilverBarnes Aerospace OEM Strategic BusinessOgdenUtahUSA
2011Silverdj Orthopedics de Mexico S.A. de C.V.TijuanaBaja CaliforniaMexico
2011SilverLundbeck, Supply Operation & Engineering (Valby and Lumsas site)ValbyCopenhagenDenmark
2011SilverRemy Componentes, S. de R.L. de C.V.San Luis PotosíSLPMexico
2011SilverRexam Beverage Can South America-Recife EndsCabo Sto AgostinhoCabo Sto AgostinhoBrazil
2011SilverTobyhanna Army Depot (AN/MST-T1(V))TobyhannaPennsylvaniaUSA
2011BronzeDenver Health, Community Health ServicesDenverColoradoUSA
2011BronzeLetterkenny Army Depot, Aviation Ground Power UnitChambersburgPennsylvaniaUSA
2011BronzeLeyland Trucks Ltd.LeylandLancashireUK
2011BronzeRexam Plastic Packaging do BrasilJundiaíSão PauloBrazil
2011BronzeUS Army Armament Research, Development & Engineering CenterPicatinny ArsenalNew JerseyUSA
2010Shingo PrizeJohn Deere, Power ProductsGreenvilleTennesseeUSA
2010Shingo PrizeLycoming EnginesWilliamsportPennsylvaniaUSA
2010SilverAutoliv Steering Wheels Mexico AQW S. de R.L. de C.V.El MarquésMexico
2010SilverGoodyear Tire & RubberLawtonOklahomaUSA
2010SilverHigh-Tech Gears Ltd.MinesarIndia
2010BronzeLetterkenny Army Depot, Patriot MissileChambersburgPennsylvaniaUSA
2010BronzeTobyhanna Army Depot, AIM-9M Sidewinder MissileTobyhannaPennsylvaniaUSA
2009Shingo PrizeAutoliv Airbag Module FacilityOgdenUtahUSA
2009Shingo PrizeE-Z-GOAugustaGeorgiaUSA
2009Shingo PrizeGuanajuato Manufacturing Complex North PlantSilaoMexico
2009Shingo PrizeInteriors Aéreos S.A. de C.V. Gulfstream AerospaceMexicaliMexico
2009Silver402D Electronics Maintenance Group, Warner Robins Air Logistics Center, Robins Air Force BaseWarner RobinsGeorgiaUSA
2009SilverCarestream Health Inc., Rochester FinishingRochesterNew YorkUSA
2009SilverEFI Electronics by Schneider ElectricSalt Lake CityUtahUSA
2009SilverHID GlobalNorth HavenConnecticutUSA
2009SilverLockheed Martin Missiles and Fire Control, Camden OperationsEast CamdenArkansasUSA
2009SilverValeo Sulvania IlluminacionQuerétaroMexico
2009BronzeAviation Center Logistics Command and Army Fleet Support, Lowe Army HeliportFort RuckerAlabamaUSA
2009BronzeBAE Systems - SamlesburyBlackburnLancashireUK
2009BronzeBaxter HealthcareLos AngelesCaliforniaUSA
2009BronzeFleet Readiness Center Southeast, TSRS ShopJacksonvilleFloridaUSA
2009BronzeRed River Army Depot, Up-Armored High Mobility Multipurpose Wheeled Vehicle (UAH)/HEATTexarkanaTexasUSA
2009BronzeUltrafram UK Ltd.ClitheroeLancashireUK
2009BronzeVisteon Interamerican PlantApodacaMexico

1989-2007

The following are the recipients of Shingo awards from the establishment of the Shingo Prize for Excellence in Manufacturing until the criteria and name changed to the Shingo Prize for Operational Excellence in 2008. [8]

YearAwardOrganizationCityState/ProvinceCountry
2007BronzeAnniston Army Depot, Turbine Value StreamAnnistonALUSA
2007SilverAnniston Army Depot, Vehicle Value Stream, Tracked Systems DivisionAnnistonALUSA
2007Shingo PrizeAutoliv Querétaro CMX FacilityQuerétaroMexico
2007BronzeAviation Center Logistics Command and Army Fleet Support, TH-67 C20J Engine ProjectFt. RuckerALUSA
2007FinalistBAE Systems Ground DivisionYorkPAUSA
2007Shingo PrizeBaxter Healthcare, North Cove PlantMarionNCUSA
2007Shingo PrizeBaxter S.A. de C.V., Cuernavaca, Mexico PlantJiutepec MorelosMexico
2007FinalistBoeing, KC 135 GATMSan AntonioTXUSA
2007Shingo PrizeCordis de MexicoChihuahuaMexico
2007BronzeCorpus Christi Army Depot (CCAD), H-60 Pavehawk Joint Depot Level Maintenance (JDLM) ProgramCorpus ChristiTXUSA
2007Shingo PrizeDelphi Packard Electrical/Electronic Architecture's Cableados Fresnillo 1FresnilloMexico
2007Shingo PrizeDelphi Packard Electrical/Electronic Architecture's Chihuahua 1ChihuahuaMexico
2007Shingo PrizeDENSO Manufacturing Tennessee, Inc., Instrument Cluster DivisionMaryvilleTNUSA
2007GoldFleet Readiness Center (FRC) East, H-1 Helicopter Line, MCASCherry PointNCUSA
2007BronzeFleet Readiness Center Southeast (FRCSE), EA-6B Value StreamJacksonvilleFLUSA
2007Shingo PrizeHearth & Home TechnologiesMount PleasantIAUSA
2007SilverHill Air Force Base, 574th Aircraft Structural Repair SquadronOgdenUTUSA
2007BronzeLetterkenny Army Depot (LEAD), Power Generation EquipmentChambersburgPAUSA
2007SilverLetterkenny Army Depot, Tactical Wheeled Vehicles, HMMWVChambersburgPAUSA
2007SilverNaval Sea System Command, Port Hueneme Division (PHD), RAM Value StreamPort HuenemeCAUSA
2007Shingo PrizeRaytheon Missile SystemsLouisvilleKYUSA
2007SilverRed River Army Depot (RRAD), Bradley Fighting Vehicle System (BFVS) Power Train ProcessesTexarkanaTXUSA
2007SilverRed River Army Depot, Heavy Expanded Mobility Tactical Truck (HEMTT) Center of Industrial and Technical ExcellenceTexarkanaTXUSA
2007GoldRed River Army Depot, High Mobility Multipurpose Wheeled Vehicle (HMMWV) Center of Industrial and Technical ExcellenceTexarkanaTXUSA
2007BronzeRobins Air Force Base, 572nd Commodities Maintenance Squadron, F-15 Wing FlightWarner RobinsGAUSA
2007GoldRock Island Arsenal, Joint Manufacturing and Technology Center, Forward Repair System (FRS) Value StreamRock IslandILUSA
2007SilverRock Island Arsenal, Joint Manufacturing and Technology Center, Shop Equipment Contact Maintenance (SECM) System Value StreamRock IslandILUSA
2007Shingo PrizeSolectron Manufactura de MexicoGuadalajaraMexico
2007Shingo PrizeTakata Seat Weight Sensor, Equipo Automotriz AmericanaMonterreyMexico
2007Shingo PrizeThe HON Company, LA South Gate PlantSouth GateCAUSA
2007GoldTobyhanna Army Depot, Antenna Transceiver GroupTobyhannaPAUSA
2007FinalistZF Lemforder CorporationTuscaloosaALUSA
2006Bronze568th Fighter Avionics Squadron, 402d Maintenance Wing, Warner Robins Air Logistics Center, Robins Air Force BaseWarner RobinsGAUSA
2006Shingo PrizeAspect Medical SystemsNewtonMAUSA
2006Shingo PrizeAutoliv, IncPromontoryUTUSA
2006Shingo PrizeDelphi Corporation, Delco Electronics, Plant 58ChihuahuaMexico
2006Shingo PrizeDelphi Corporation, Milwaukee OperationsOak CreekWIUSA
2006Shingo PrizeDelphi Corporation, Plant 65QuerétaroMexico
2006Shingo PrizeDelphi Corporation, Plant 66QuerétaroMexico
2006Shingo Prizedj OrthopedicsVistaCAUSA
2006BronzeRobins Air Force Base, F-15 Programmed Depot Maintenance, Warner Robins Air Logistics CenterWarner RobinsGAUSA
2006GoldHill Air Force Base, F-16 Aircraft Maintenance SquadronOgdenUTUSA
2006FinalistFreudenberg-NOK, Components PlantBristolNHUSA
2006SilverRed River Army Depot, HMMWV RecapTexarkanaTXUSA
2006FinalistJohn Deere, Power ProductsGreenevilleTNUSA
2006GoldRock Island Arsenal, Joint Manufacturing and Technology Center, Forward Repair System (FRS) Value StreamRock IslandILUSA
2006Shingo PrizeMethode Mexico, S.A. de C.VApodacaMexico
2006BronzeResponsive Neutron Generator Product Deployment Center, Sandia National LaboratoriesAlbuquerqueNMUSA
2006GoldRobins Air Force Base, C-5 Programmed Depot MaintenanceWarner RobinsGAUSA
2006FinalistRockwell Collins, Coralville OperationsCoralvilleIAUSA
2006FinalistScotsman Ice Systems, Fairfax OperationFairfaxSCUSA
2006Shingo PrizeSteelcase, Inc.City of IndustryCAUSA
2006SilverLetterkenny Army Depot, Tactical Vehicles – HMMWV RecapChambersburgPAUSA
2006Shingo PrizeTI Automotive, Mexico City PlantTultitlanMexico
2006BronzeTobyhanna Army Depot, AN/TPS-75 Air Defense Radar SystemTobyhannaPAUSA
2005Shingo PrizeAutoliv, IncTremontonUTUSA
2005Shingo PrizeBAE Systems, Platform SolutionsFt. WayneINUSA
2005Shingo PrizeBoston Scientific, Maple Grove OperationsMaple GroveMNUSA
2005FinalistBrazeway, Inc.AdrianMIUSA
2005Shingo PrizeCelestica de MonterreyMonterreyMexico
2005FinalistDelphi Automotive Systems Plant 32 RBE VIIJuarezMexico
2005Shingo PrizeDelphi Corporation, Delphi Sistemas & Energy, Saltillo Operations Plant 39SaltilloMexico
2005Shingo PrizeDelphi Ensamble de Cables y Componentes, Guadalupe II Plant 84GuadalupeMexico
2005Shingo PrizeDelphi Packard Electric,Vienna Molding OperationsWarrenOHUSA
2005FinalistDelphi Sistemas de Energia Plant 59TorreonMexico
2005Shingo PrizeGDX AutomotiveNew HavenMOUSA
2005Shingo PrizeHearth & Home TechnologiesLake CityMNUSA
2005SilverHill AFB, Commodities Branch, Pylons ShopOgdenUTUSA
2005SilverHill AFB, F-16 Branch CCIP Business UnitOgdenUTUSA
2005SilverLetterkenny Army Depot, Patriot Missile Air Defense SystemChambersburgPAUSA
2005Shingo PrizeLockheed Martin MissilesArchbaldPAUSA
2005FinalistNoble Metal Processing de Mexico S. de R. L. de C. V. Silao PlantSilaoMexico
2005GoldRobins AFB, C-5 Programmed Depot MaintenanceWarner RobinsGAUSA
2005Shingo PrizeTakata Seat Belts, Inc., Automortiz Americana, S.A.de C.V., Agua Prienta PlantAgua PrientaMexico
2005Shingo PrizeTakata Seat Belts, Inc., Automortiz Americana, S.A.de C.V., Monterrey Plant 1ApodacaMexico
2005Shingo PrizeTakata Seat Belts, Inc., Automortiz Americana, S.A.de C.V., Monterrey Plant 2ApodacaMexico
2005FinalistTakata Seatbelts, Inc. Del Rio PlantDel RioTXUSA
2005Shingo PrizeThe Boeing Company, Apache Longbow ProgramMesaAZUSA
2005Shingo PrizeThe Boeing Company, Weapons ECCSt. CharlesMOUSA
2005SilverTinker AFB, Aircraft Division, KC-135 BranchTinker AFBOKUSA
2004Shingo PrizeArvinMeritorColumbusINUSA
2004FinalistAspect Medical Systems, Inc.NewtonMAUSA
2004Shingo PrizeDelphi Corporation, CENTEC Plant 98Ramos ArizpeMexico
2004Shingo PrizeDelphi Corporation, Delphi Sistemas & Energy, Chihuahua OperationsChihuahuaMexico
2004Shingo PrizeDelphi Corporation, Electronics & Safety, Delnosa Operations, Plants 5 & 6ReynosaMexico
2004Shingo PrizeDelphi Corporation, Electronics & Safety, Kokomo Operations, Plants 7 & 9KokomoINUSA
2004Shingo PrizeDelphi Corporation, Plant 50Del ParralMexico
2004Shingo PrizeDelphi Corporation, Plant 51Casas GrandesMexico
2004Shingo PrizeDelphi Corporation, Plant 58MeoquiMexico
2004Shingo PrizeDelphi Corporation, Tlaxcala OperationsTlaxcalaMexico
2004FinalistDelphi Lansing Cockpit PlantLansingMIUSA
2004FinalistDelphi Saginaw OperationsSaginawMIUSA
2004FinalistDelphi Saginaw Steering Plant 7SaginawMIUSA
2004FinalistGDX AutomotiveNew HavenMOUSA
2004FinalistGDX Automotive, Vehicle Sealing ProductsBatesvilleARUSA
2004Shingo PrizeMaytag Jackson DishwashingJacksonTNUSA
2004FinalistMaytag-Searcy Laundry ProductsSearcyARUSA
2004FinalistNemak Corp. of Canada Windsor Aluminum PlantWindsorONCanada
2004Shingo PrizeRaytheon Missile Systems Mfg.TucsonAZUSA
2004Shingo PrizeTI AutomotiveCartersvilleGAUSA
2004FinalistTI Automotive Brake Tube AssembliesGreenevilleTNUSA
2003Shingo PrizeAffordable Interior SystemsHudsonMAUSA
2003Shingo PrizeAutoliv, Airbag Module FacilityOgdenUTUSA
2003Shingo PrizeAutoliv, Inflator Facilities; Brigham City and Ogden, UTBrigham CityUTUSA
2003Shingo PrizeDelphi Corporation, Delco ElectronicsFlintMIUSA
2003Shingo PrizeDelphi Corporation, Delco Electronics, Delnosa Operations Plant 1-4ReynosaMexico
2003Shingo PrizeDelphi Corporation, Juarez OperationsJuarezMexico
2003Shingo PrizeDelphi Corporation, Packard Electric, Warren Plant 19WarrenOHUSA
2003Shingo PrizeLockheed Martin Aeronautics, F-117 PlantPalmdaleCAUSA
2003Shingo PrizeMedtronic XomedJacksonvilleFLUSA
2003Shingo PrizeMerillat IndustriesAtkinsVAUSA
2003Shingo PrizeSymbol Technologies; Holtsville, NY, McAllen, TX & Reynosa, MexicoHoltsvilleNYUSA
2003Shingo PrizeThe HON CompanyCedartownGAUSA
2003Shingo PrizeTI AutomotiveCaroMIUSA
2003Shingo PrizeTI AutomotiveNew HavenMIUSA
2003Shingo PrizeVibracousticManchesterNHUSA
2002Shingo PrizeBridgestone/FirestoneAiken CountySCUSA
2002Shingo PrizeBridgewater InteriorsDetroitMIUSA
2002Shingo PrizeDelphi Corporation, Adrian OperationsAdrianMIUSA
2002Shingo PrizeDelphi Corporation, Alambrados y Circuitos Electricos VIILos MochisMexico
2002Shingo PrizeDelphi Corporation, Cortland MoldingCortlandOHUSA
2002Shingo PrizeDelphi Corporation, Delco Electronics de Mexico, DeltronicosMatamorosMexico
2002Shingo PrizeDelphi Corporation, Harrison Thermal Systems, Rio Bravo XXJuarezMexico
2002Shingo PrizeEnsign-Bickford; Graham, KY, Simsbury, CT, Spanish Fork, UT, & Wolf Lake, ILGrahamKYUSA
2002Shingo PrizeFord Motor, Chicago AssemblyChicagoILUSA
2002Shingo PrizeFord Motor, Chihuahua EngineChihuahuaMexico
2002Shingo PrizeFord Motor, Romeo EngineRomeoMIUSA
2002Shingo PrizeFreudenberg-NOKShelbyvilleINUSA
2002Shingo PrizeGrupo CYDSA, IQUISA; Monterrey and Tlaxcala, MXMonterreyMexico
2002Shingo PrizeLockheed Martin, Missile and Fire Control, Pike CountyTroyALUSA
2002Shingo PrizeTyco Fire and Security, SensormaticPuerto RicoUSA
2002Shingo PrizeVibration Control TechnologiesLigonierINUSA
2002Shingo PrizeWoodland FurnitureIdaho FallsIDUSA
2001Shingo PrizeBaxter HealthcareMountain HomeARUSA
2001Shingo PrizeBenteler Automotive, Hagen ExhaustGrand RapidsMIUSA
2001Shingo PrizeFord Motor, Essex EngineWindsorONCanada
2001Shingo PrizeFord Motor, Ohio AssemblyAvon LakeOHUSA
2001Shingo PrizeFreudenberg-NOKClevelandGAUSA
2001Shingo PrizeJohnson ControlsGreenfieldOHUSA
2000Shingo PrizeBaxter HealthcareMarionNCUSA
2000Shingo PrizeDelphi Corporation, Componentes MecanicosMatamorosMexico
2000Shingo PrizeDelphi Corporation, Steering Plant 6SaginawMIUSA
2000Shingo PrizeFord Motor, Windsor EngineWindsorONCanada
2000Shingo PrizeFreudenberg-NOKLaGrangeGAUSA
2000Shingo PrizeGrupo CYDSA, Policyd La PresaTlanepantlaMexico
2000Shingo PrizeLockheed Martin AeronauticsFort WorthTXUSA
2000Shingo PrizeLucent Technologies, Product Realization CenterMt. OliveNJUSA
1999Shingo PrizeDelphi Corporation, RimirMatamorosMexico
1999Shingo PrizeFederal-MogulHamptonVAUSA
1999Shingo PrizeGrupo CYDSA, Sales del IstmoCoatzacoalcosMexico
1999Shingo PrizeO.C. TannerSalt Lake CityUTUSA
1999Shingo PrizeSpicer CardanesQuerétaroMexico
1999Shingo PrizeWiremoldWest HarfordCTUSA
1998Shingo PrizeCoachCarlstadtNJUSA
1998Shingo PrizeFreudenberg-NOK, Gasket Lead CenterManchesterNHUSA
1998Shingo PrizeGrupo CYDSA, IQUISACoatzacoalcosMexico
1998Shingo PrizeJohnson ControlsLexingtonTNUSA
1998Shingo PrizeLearWinchesterVAUSA
1998Shingo PrizeMilwaukee Electric ToolBrookfieldWIUSA
1998Shingo PrizeTremec Transimisiones Y Equipos MecanicosQuerétaroMexico
1997Shingo PrizeChampion InternationalSartelMNUSA
1997Shingo PrizeGrupo CYDSA, PolicydAltamiraMexico
1997Shingo PrizeIndustrias CYDSA BayerCoatzacoalcosMexico
1997Shingo PrizeJohnson Controls, ASGLindenTNUSA
1997Shingo PrizeJohnson Controls, ASGPulaskiTNUSA
1997Shingo PrizeJohnson Controls, ASGJefferson CityMOUSA
1997Shingo PrizeJohnson Controls, ASG, Quality DriveGeorgetownKYUSA
1997Shingo PrizePerfecseal – Bemis CompanyPhiladelphiaPAUSA
1997Shingo PrizeTechnoTrimLivoniaMIUSA
1996Shingo PrizeEaton Yale Ltd.St. ThomasONCanada
1996Shingo PrizeFord Motor, Cleveland Engine Plant #2ClevelandOHUSA
1996Shingo PrizeFord Motor, North Penn ElectronicsLansdalePAUSA
1996Shingo PrizeHarris Corporation, Farinon DivisionSan AntonioTXUSA
1996Shingo PrizeJohnson Controls, ASGOrangevilleONCanada
1996Shingo PrizeJohnson Controls, ASG, FoaMechGeorgetownKYUSA
1996Shingo PrizeMerixForest GroveORUSA
1995Shingo PrizeLifeScan – Johnson & JohnsonMilpitasCAUSA
1995Shingo PrizeMascoTech – BraunDetroitMIUSA
1995Shingo PrizeNucor – Yamato SteelBlythevilleARUSA
1995Shingo PrizeTennalum, Kaiser AluminumJacksonTNUSA
1995Shingo PrizeThe Foxboro Company, I/A DivisionFoxboroMAUSA
1995Shingo PrizeVintecMurfreesboroTNUSA
1994Shingo PrizeAlcatel Networks Systems; Richardson, TX, Longview, TX, Raleigh, NC, Clinton, NC, & Nogales, MexicoRichardsonTXUSA
1994Shingo PrizeAT&T Technologies, MicroelectronicsOrlandoFLUSA
1994Shingo PrizeFord ElectronicsMarkhamONCanada
1994Shingo PrizeGeneral TireMt. VernonILUSA
1994Shingo PrizeJohnson & Johnson, Medical Vascular AccessSouthingtonCTUSA
1994Shingo PrizeThe Timken CompanyGaffneySCUSA
1994Shingo PrizeUnion Carbide, Ethyleneamines Business; Danbury, CT, Taft, LA, & Texas City, TXDanburyCTUSA
1993Shingo PrizeGates RubberSiloam SpringsARUSA
1993Shingo PrizeWilson Sporting Goods, Golf BallsHumboldtTNUSA
1992Shingo PrizeAT&T Technologies, Microelectronics, Power SystemsMesquiteTXUSA
1992Shingo PrizeIomegaRoyUTUSA
1991Shingo PrizeDana Mobile Fluid Products DivisionMinneapolisMNUSA
1991Shingo PrizeExxon Chemical, Butyl Polymers AmericasHoustonTXUSA
1991Shingo PrizeGlacier VandervellAtlanticIAUSA
1991Shingo PrizeLifeline SystemsWatertownMAUSA
1990Shingo PrizeUnited Electric ControlsWatertownMAUSA
1989Shingo PrizeGlobe MetallurgicalBeverlyOHUSA

Research and Professional Publication Award

The following are recipients of the Shingo Research and Professional Publication Award. [8] [15]

YearAuthor(s)Submission Title
2024Dennis R. DelisleLean Healthcare 2nd edition
2024Noel Hennessey, John BichenoHuman Lean
2023Katie AndersonLearning to Lead, Leading to Learn
2023John Toussaint, Kim Barnas, Emily AdamsBecoming the Change
2023Michael Ballé, Nicolas Chartier, Guillaume Paoli, Régis MedinaRaise the Bar
2023Michael MartynManagement for Omotenashi: Learning to Lead for Purpose, Passion & Performance
2023Patrick AdamsAvoiding the Continuous Appearance Trap
2022Chris Butterworth, Morgan L. Jones, Peter HinesWhy Bother? Why and How to Assess Your Continuous-Improvement Culture
2022Christoph RoserAll About Pull Production
2021Peter Willmott, John Quirke, Andy BrunskillTPM: A Foundation of Operational Excellence
2020Michael Ballé, Nicolas Chartier, Pascale Coignet, Sandrine Olivencia, Daryl Powell, Eivind RekeThe Lean Sensei
2020Joe Donarumo, Keyan ZandyThe Lean Builder: A Builder's Guide to Applying Lean
2019 Collin McLoughlin, Toshihiko MiuraTrue Kaizen: Management's Role in Improving Work Climate and Culture
2019Michael Martyn, Mark McKenzie, Doug MerrillImplementing a Culture of Continuous Improvement at the University of Washington
2019Robert Derald MillerHearing the Voice of the Shingo Principles
2019Peter Hines, Chris ButterworthThe Essence of Excellence
2019Morgan Jones, Chris Butterworth, Brenton Harder4+1 – Embedding a Culture of Continuous Improvement (2nd Edition)
2018V K Singh, Paul LillrankInnovations in Healthcare Management
2018Arthur ByrneThe Lean Turnaround Action Guide
2018Jacob StollerThe Lean CEO: Leading the Way to World-Class Excellence
2017Tracey Richardson, Ernie RichardsonThe Toyota Engagement Equation
2017Dantar OosterwalThe Lean Machine
2017Jim LancasterThe Work of Management
2017Mark Hamel, Michael O’ConnorLean Math: Figuring to Improve
2017Jefrey K. Liker, Karyn RossThe Toyota Way to Service Excellence
2016Matthias Thürer, Mark Stevenson, Charles ProtzmanCard-Based Control Systems for a Lean Work Design
2016Jan Compton, MS-HCAD, BSN, RN, CPHQAchieving Safe Health Care
2016 Paul Akers 2 Second Lean
2016Bruce HamiltonThe GBMP Management Engagement DVD Series
2016Ben HartmanThe Lean Farm
2016John ToussaintManagement on the Mend
2016Norbert MajerusLean-Driven Innovation
2016Michael BremerHow to Do a Gemba Walk
2016Jeffrey K. LikerDeveloping Lean Leaders
2016William H. Baker Jr., Kenneth RolfesLean for the Long Term
2016Daniel MarkovitzBuilding the Fit Organization
2015Dr. Patricia Gabow. Philip GoodmanThe Lean Prescription
2015Michael Ballé, Freddy BalléLead with Respect
2015Steve Hoeft & Robert PryorThe Power of Ideas to Transform Healthcare
2015John LeeRising Above It All
2015Gary ConnerLean Epiphanies
2015Robert H. GoldsmithToyota's 8-Steps to Problem Solving
2015Bruce Hamilton, Bill CostantinoImprovement Kata
2015David HammeCustomer Focussed Process Innovation
2015Patrick Graupp, Gitte Jakobsen, John VellemaBuilding a Global Learning Organization
2015Michael WebbSales Process Excellence
2015Jon Miller, Mike Wroblewski, Jaime VillafuerteCreating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains
2015Peter M. Bernegger, Scott WebsterFixed-Cycle Smoothed Production Improves Lean Performance for Make-to-Stock Manufacturing
2015David J. BallardThe Guide to Achieving STEEP Health Care: Baylor Scott & White Health's Quality Improvement Journey
2015Kim BarnasBeyond Heroes: A Lean Management System for Healthcare
2014McKinsey & CompanyThe Lean Management Enterprise: A system for daily progress, meaningful purpose, and lasting value
2014J.T. Black & Don T. PhillipsLean Engineering: The Future has Arrived
2014Gloria McVay, Frances Kennedy, Rosemary FullertonAccounting in the Lean Enterprise
2014Paul PlsekAccelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Experience
2014Judy Worth, Tom Shuker, Beau Keyte, Karl Ohaus, Jim Luckman, David Verble, Kirk Paluska, Todd NickelPerfecting Patient Journeys: Improving Patient Safety, Quality, And Satisfaction While Building Problem-Solving Skills
2014Keivan Zokaei, Hunter Lovins, Andy Wood, Peter HinesCreating a Lean and Green Business System: Techniques for Improving Profits and Sustainability
2014David J. Ballard, Neil S. Fleming, Joel T. Allison, Paul B. Convery, Rosemary LuquireAchieving STEEEP Health Care
2014Adil DalalThe 12 Pillars of Project Excellence: A Lean Approach to Improving Project Results
2014Ronald BercawLean Leadership for Healthcare: Approaches to Lean Transformation
2014Ian Glenday & Rick SatherLean RFS (Repetitive Flexible Supply): putting the pieces together
2014Katherine RadekaThe Mastery of Innovation: A Field Guide to Lean Product Development
2014Steve Gran, Robert Martichenko, Walt Miller & Roger PearcePeople: A Leader's day-to-day Guide to Building, Managing, and Sustaining Lean Organizations
2014Mark Graban & Joseph E. SwartzHealthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements
2013Jerry BussellAnatomy of a Lean Leader
2013Kevin DugganDesign for Operational Excellence
2013Gene FliednerLeading and Managing the Lean Management Process
2013Thomas G. ZidelLean Done Right: Achieve and Maintain Reform in Your Healthcare Organization
2013Naida Grunden & Charles HagoodLean-Led Hospital Design: Creating the Efficient Hospital of the Future
2013Dennis AverillLean Sustainability
2013Charles Protzman, George Mayzell MD, Joyce KerpcharLeveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System
2013Mike Martyn & Bryan CrowellOwn the Gap
2013James Benson & Tonianne BarryPersonal Kanban
2013John TouissantPotent Medicine
2013Dr. Sami Bahri & Bruce HamiltonSingle Patient Flow: Applying Lean Principles in Healthcare
2013Ronald BercawTaking Improvement from the Assembly Line to Healthcare, The Application of Lean with the Healthcare Industry
2013Conrad Soltero & Patrice BoutierThe 7 Kata
2013Josef Oehman, Bohdan Oppenheim, Deborah Secor, Eric Norman, Eric Rebentisch, Joseph Sopko, Marc Steuber, Rick Dove, Kambiz Moghaddam, Steve McNeal, Mark Bowie, Mohamed Ben-Daya, Wolf Altman, John DriessnackThe Guide to Lean Enablers for Managing Engineering Programs
2013Allan ColettaThe Lean 3P Advantage
2013Karen MartinThe Outstanding Organization
2013Naida GrundenThe Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods
2013Chris OrtizThe Psychology of Lean Improvements
2012Robert Martichenko & Kevin von GrabeBuilding a Lean Fulfillment Stream
2012Drew LocherLean Office and Service Simplified: The Definitive How-to Guide
2012Bradley R. Staats, David J. Brunner, & David M. UptonLean principles, learning, and knowledge work: Evidence from a software services provider
2012Raymond C. FloydLiquid Lean: Developing Lean Culture in the Process Industries
2012John Toussaint & Roger A. GerardOn the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry
2012Pascal DennisThe Remedy: Bringing Lean Thinking Out of the Factory to Transform the Entire Organization
2012Jeffrey K. Liker & James K. FranzThe Toyota Way to Continuous Improvement
2012Jeffrey K. Liker & Gary ConvisThe Toyota Way to Lean Leadership
2012Charles KenneyTransforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience
2012 Dr. Gwendolyn D. Galsworth Work That Makes Sense: Operator-Led Visuality
2011Jeffrey K. Liker & Timothy N. OgdenToyota Under Fire: Lessons for Turning Crisis into Opportunity
2011Steve HoeftStories From My Sensei: Two Decades of Lessons Learned Implementing Toyota-Style Systems
2011 Mike Rother Toyota Kata: Managing People for Improvement, Adaptiveness, and Superior Results
2011Steven C. Bell & Michael A. OrzenLean IT: Enabling and Sustaining your Lean Transformation
2011GBMPToast: Value Stream Mapping Video
2011Dr. Sami BahriFollow the Learner
2011Freddy Ballé and Michael BalleThe Lean Manager
2011Bohdan W. Oppenheim, Earll M. Murrnan, Deborah A. SecorLean Enablers for Systems Engineering
2011Ian GlendayBreaking Through To Flow
2010David Vrunt, John KiffCreating Lean Dealers
2010Ian GlendayBreaking Through to Flow
2010Mark HamelThe Kaizen Event Fieldbook
2009Peter Hines, Pauline Found, Gary Griffiths, Richard HarrisonStaying Lean: Thriving Not Just Surviving
2009Jeff Liker, Michael HoseusToyota Culture
2009Steven J. SpearChasing the Rabbit
2009Mark GrabanLean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
2009 John Shook Managing to Learn
2009Durward K. Sobek II, Art SmalleyUnderstanding A3 Thinking
2008Jerry SolomonAccounting For World Class Operations
2008Jean CunninghamEasier, Simpler, Faster: Systems Strategy for Lean IT
2008Pascal DennisGetting the Right Things Done: A Leader's Guide to Planning and Execution
2008Allen WardLean Product and Process Development
2008Matthew MayThe Elegant Solution: Toyota's Formula for Mastering Innovation
2008Mike MartynApplying TWI to Retail Sales: Developing a Sales Boot Camp at La-Z-Boy Furniture Galleries
2007Thomas JacksonHoshin Kanri for the Lean Enterprise: Developing Competitive Capabilities and Managing Profit
2007Satoshi HinoInside the Mind of Toyota: Management Principles of Enduring Growth
2007Peter Middleton, James SuttonLean Software Strategies: Proven Techniques for Managers and Developers
2007James Morgan, Jeff LikerThe Toyota Product Development System: Integrated People, Process, and Technology
2007Patrick Graupp, Robert WronaThe TWI Workbook: Essential Skills for Supervisors
2007H.Thomas JohnsonLean Dilemma: Choose System Principles or Management Accounting Controls, Not Both
2006Pascal DennisAndy & Me: Crisis and Transformation on the Lean Journey
2006David MannCreating a Lean Culture: Tools to Sustain Lean Conversations
2006Michael Balle, Freddy BalleThe Gold Mine: A Novel of Lean Turnaround
2006Pascal DennisLean Production Simplified: A Plain Language Guide to the World's Most Powerful Production System
2006James P. Womack, Daniel T. JonesLean Solutions: How Companies and Customers Can Create Value and Wealth Together
2006Jeffrey Liker, David MeierThe Toyota Way Fieldbook
2006Donald DineroTraining Within Industry: The Foundation of Lean
2006 Gwendolyn Galsworth Visual Workplace-Visual Thinking: Creating Enterprise Excellence Through the Technologies of the Visual Workplace
2006Steven J. SpearFixing Healthcare from the Inside, Today
2006Bruce HamiltonToast Kaizen
2005Norman BodekKaikaku, The Power and Magic of Lean
2005Jeff LikerThe Toyota Way
2005Jerrold M. SolomonWho's Counting? A Lean Accounting and Manufacturing Business Novel
2005Steven SpearLearning to Lead at Toyota
2005Michael A. Lapre, Luk N. Van WassenhoveManaging Learning Curves in Factories by Creating and Transferring Knowledge
2005Art SmalleyCreating Level Pull
2005Rich Harris, Chris Harris, Earl WilsonMaking Materials Flow
2005Beau KeyteThe Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes
2005James M. MorganHigh Performance Product Development: A system Approach to a Lean Product Development Process
2005Robert ContiThe Effects of Just-in-Time/Lean Production on Worker Job Stress
2004Jean E. Cunningham, Orest J. Fiume, Emily AdamsReal Numbers: Management Accounting in a Lean Organization
2004Ross & Associates, United States Environmental Protection Agency Lean Manufacturing and the Environment: Research on Advanced Manufacturing Systems and the Environment and Recommendations for Leveraging Better Environmental Performance
2004Rachna Shah, Peter T. WardLean Manufacturing: Context, Practice Bundles, and Performance
2004Steven J. SpearThe Essence of Just-In-Time: Embedding Diagnostic Tests in Work-Systems to Achieve Operational Excellence
2004Douglas M. Stewart, John R. GroutThe Human Side of Mistake-Proofing
2004Rosemary R. Fullerton, Chryl S. McWattersThe Role of Performance Measures and Incentive Systems in Relation to the Degree of JIT Implementation
2003Bob Emiliani, David Stec, Lawrence Grasso, James StodderBetter Thinking, Better Results: Using the Power of Lean as a Total Business Solution
2003Nancy Hyer, Urban WemmerlovReorganizing the Factory: Competing through Cellular Manufacturing
2003Henry FordToday and Tomorrow: Commemorative Edition of Ford's 1926 Classic
2003 Mike Rother, Rick HarrisCreating Continuous Flow: An Action Guide for Managers, Engineers and Production Associates
2003Dan Jones, Jim WomackSeeing the Whole: Mapping the Extended Value Stream
2002Jeffrey H. DyerCollaborative Advantage: Winning Through Extended Enterprise Supplier Networks
2002Gary ConnerLean Manufacturing for the Small Shop
2002David S. Cochran, Joachin Linck, Patrick NeiseEvaluation of the Plant Design of Two Automotive Suppliers Suing the Manufacturing Systems Design Decomposition
2002Productivity Press Development TeamThe Eaton Lean System: An Interactive Introduction to Lean Manufacturing Principles
2002SMEThe Manufacturing Insight Video Series
2001Stephen A. Ruffa, Michael J. PerozzielloBreaking the Cost Barrier: A Proven Approach to Managing and Implementing Lean
2001Paul Hawken, Amory Lovins, L. Hunter LovinsNatural Capitalism: Creating the Next Industrial Revolution
2001 H. Thomas Johnson, Anders BromsProfit Beyond Measure: Extraordinary Results through Attention to Work and People
2001Stefan Thoamke, Takahiro FujimotoThe Effect of ‘Front-Loading’ Problem Solving on Product Development Performance
2001Factory Logic SoftwareStreamline Software
2000Takahiro FujimotoThe Evolution of a Manufacturing System at Toyota
2000Charles Standard, Dale DavisRunning Today's Factory
2000Frederick H. Abernathy, John T. Dunlop, Janice H. Hammond, David WeilA Stitch in Time
2000Steven Spear, H. Kent BowenDecoding the DNA of the Toyota Production System
2000Productivity Press Development TeamProductivity Press-Shopfloor Series
1999Raymond N. CheserThe Effect of Japanese Kaizen on Employee Motivation in U.S. Manufacturing
1999Masaaki ImaiGemba Kaizen: A Commonsense, Low Cost Approach to Management
1999Japan Commission on Industrial PerformanceMade in Japan: Revitalizing Japanese Manufacturing for Economic Growth
1999 Mike Rother, John Shook Learning to See: Value Stream Mapping to Add Value and Eliminate Muda
1998Jeffrey LikerBecoming Lean: Inside Stories of U.S. Manufacturing
1998Richard J. SchonbergerWorld Class Manufacturing: The Next Decade
1998James P. Womack, Daniel T. JonesLean Thinking: Banish Waste and Create Wealth in Your Corporation
1997Toshihiro NishiguchiManaging Product Development
1997James W. Brackner, Richard L. Jenson, Clifford R. SkousenManaging Accounting in Support of Manufacturing Excellence
1997Roger S. Ahlbrandt, Richard J. Fruehan, Frank GiarrataniThe Renaissance of American Steel: Lessons for Managers in Competitive Industries
1997Allen Ward, Jeff Liker, John J. Christian, Durward K. Sobek IIThe Second Toyota Paradox: How Delaying Decisions Can Make Better Cars Faster
1996Jeff Liker, John E. Ettlie, John C. Campbell, Ron Roncarti, Cheryl TannerEngineered in Japan: Japanese Technology-Management Practices
1995William F. Christopher, Carl G. ThorThe Handbook of Productivity Measurement and Improvement
1995B. Joseph Pine IIMass Customization: The New Frontier in Business Competition
1995Toshihiro NishiguchiStrategic Industrial Sourcing-The Japanese Advantage
1995Rajan R. Kamath, Jeff LikerA Second Look at Product Development
1995Everett E. AdamAlternative Quality Improvement Practices & Organization Performance
1994James P. Womack, Daniel T. Jones, Daniel RoosThe Machine That Changed the World
1994Ronald G. Askin, M. George Mitwasi, Jeffrey B. GoldbergDetermining the Number of Kanbans in Multi-Item JIT Systems
1994Maling Ebrahimpour, Barbara E. WithersEmployee Involvement in Quality Improvement: A Comparison of American and Japanese Manufacturing Firms Operating in the U.S.
1993Satish Mehra, Anthony InmanDetermining the Critical Elements of JIT Implementation
1993J.T. Black, Daniel SipperDecouplers in Robotic Manufacturing Cells: Concept & Analysis
1992G. Gordon Schulmeyer
1992J.T. Black
1992Thomas Smith
1992Stephen L. Brown, Christian R. Sterling
1991Eugene Riven, H.L. Kang
1991Laura Beth Raiman
1991Glenn Milligan
1991Alan Robinson, Dean Schroeder
1991Christina Guidi, Frank Pantazopoaoulos, Charles Riceman
1991Jeffrey Brown
1990Elliott Weiss, John Leschke
1990Alan Robinson, Dean Schroeder
1990Jay Ward
1990DongPing Nie, Derrel Brown
1990Paul Doubek
1989Leslie Hiraoka
1989Marvin Lieberman, Lawrence Lau, Mark Williams
1989J.T. Black
1989Davis S. Cochran
1989Kristie K. Seawright
1989Hunglin Wang
1989Morris Speth
1989James Robertson
1989Leslie Noorlander

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A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction. It is expressed as the organizational goals and aspirations, policies, processes, documented information, and resources needed to implement and maintain it. Early quality management systems emphasized predictable outcomes of an industrial product production line, using simple statistics and random sampling. By the 20th century, labor inputs were typically the most costly inputs in most industrialized societies, so focus shifted to team cooperation and dynamics, especially the early signaling of problems via a continual improvement cycle. In the 21st century, QMS has tended to converge with sustainability and transparency initiatives, as both investor and customer satisfaction and perceived quality are increasingly tied to these factors. Of QMS regimes, the ISO 9000 family of standards is probably the most widely implemented worldwide – the ISO 19011 audit regime applies to both and deals with quality and sustainability and their integration.

The Commendation Medal is a mid-level United States military decoration presented for sustained acts of heroism or meritorious service. Each branch of the United States Armed Forces issues its own version of the Commendation Medal, with a fifth version existing for acts of joint military service performed under the Department of Defense.

Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value." Total emphasizes that departments in addition to production are obligated to improve their operations; management emphasizes that executives are obligated to actively manage quality through funding, training, staffing, and goal setting. While there is no widely agreed-upon approach, TQM efforts typically draw heavily on the previously developed tools and techniques of quality control. TQM enjoyed widespread attention during the late 1980s and early 1990s before being overshadowed by ISO 9000, Lean manufacturing, and Six Sigma.

<span class="mw-page-title-main">Malcolm Baldrige National Quality Award</span> US business award

The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the highest formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States. It is administered by the Baldrige Performance Excellence Program, which is based at and managed by the National Institute of Standards and Technology (NIST), an agency of the U.S. Department of Commerce.

<span class="mw-page-title-main">Lean manufacturing</span> Methodology used to improve production

Lean manufacturing is a method of manufacturing goods aimed primarily at reducing times within the production system as well as response times from suppliers and customers. It is closely related to another concept called just-in-time manufacturing. Just-in-time manufacturing tries to match production to demand by only supplying goods that have been ordered and focus on efficiency, productivity, and reduction of "wastes" for the producer and supplier of goods. Lean manufacturing adopts the just-in-time approach and additionally focuses on reducing cycle, flow, and throughput times by further eliminating activities that do not add any value for the customer. Lean manufacturing also involves people who work outside of the manufacturing process, such as in marketing and customer service.

Quality management ensures that an organization, product or service consistently functions well. It has four main components: quality planning, quality assurance, quality control, and quality improvement. Quality management is focused both on product and service quality and the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality. Quality control is also part of quality management. What a customer wants and is willing to pay for it, determines quality. It is a written or unwritten commitment to a known or unknown consumer in the market. Quality can be defined as how well the product performs its intended function.

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Norman Bodek was a teacher, consultant, author and publisher who published over 100 Japanese management books in English, including the works of Taiichi Ohno and Dr. Shigeo Shingo. He taught a course on "The Best of Japanese Management Practices" at Portland State University. Bodek created the Shingo Prize with Dr. Vern Beuhler at Utah State University. He was elected to Industry Week's Manufacturing Hall of Fame and founded Productivity Press. He was also the President of PCS Press. He died on December 9, 2020, at the age of 88.

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Silver Medallion may refer to:

Patricia Anne Gabow is an American academic physician, medical researcher, healthcare executive, author and lecturer. Specializing in nephrology, she joined the department of medicine, division of renal diseases, at the University of Colorado School of Medicine in 1973, advancing to a full professorship in 1987; she is presently Professor Emerita. She was the principal investigator on the National Institutes of Health Human Polycystic Kidney Disease research grant, which ran from 1985 to 1999, and defined the clinical manifestations and genetics of the disease in adults and children.

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Daniel T. Jones is an English author and researcher. He won the Shingo Prize for Operational Excellence in the Research and Professional Publication category multiple times for his books The Machine that Changed the World, Lean Thinking: Banish Waste and Create Wealth in Your Organization and Seeing the Whole: Mapping the Extended Value Stream.

<span class="mw-page-title-main">Steven J. Spear</span>

Steven J. Spear is a Senior Lecturer at MIT's Sloan School of Management and Senior Fellow at the Institute for Healthcare Improvement. As a Researcher and Author, he is the recipient of the McKinsey Award and five Shingo Prizes. His book, The High Velocity Edge, won both the Shingo Prize for Excellence in Manufacturing Research and Philip Crosby Medal from the American Society for Quality (ASQ).

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