Software Advice

Last updated
Software Advice
Company type Public company
NYSE:  IT
Founded2005
FounderDon Fornes
Austin Merritt
Headquarters Austin, Texas
United States
Key people
Blake Clark (General Manager) [1]
Website www.softwareadvice.com

Software Advice is a company that provides advisory services, research, and user reviews on software applications for businesses in over 300 market categories including medical, CRM, HR, construction, business intelligence and marketing automation. [2] [3]

Contents

Co-founded in 2005 by CEO Don Fornes and Austin Merritt, it has been a subsidiary of Gartner since 2014. [4] [5]

History

Software Advice, Inc., formerly known as River Guide, Inc., was co-founded in 2005 in San Francisco, California by CEO Don Fornes and Austin Merritt, the company's former general manager and COO. [6] [4] The company provides advice on different software for buyers in several verticals: construction, medical, retail, property, manufacturing, distribution, electronic health record, CRM, applicant tracking systems, and more. [7] [8] [9] In 2009, the company's headquarters moved to its current location in Austin, Texas. [10] In March 2014, Software Advice was acquired by Gartner, Inc., a global information technology research and advisory company. [2]

The company announced Blake Clark as its new general manager in November 2018. [11] [12]

Product

The company advises buyers on software products via free telephone consultations with software analysts. [2] [13] The Software Advice website gives pricing and demo information on individual systems, as well as market reports based on buyer interactions, and detailed reviews and comparisons. [3] [14] [15] The company's reports have been used as a source of expertise in Forbes, [16] [17] [18] [19] Entrepreneur, [20] Huffington Post, [21] Business Insider, [22] Yelp, [23] Inc., [24] [25] and the Wall Street Journal [26] among others.

Software Advice releases biannual reports to highlight top software products in different categories. [27]   Its FrontRunners for Enterprise Resource Planning (ERP), April 2019 report analyzed the software that companies use to track information such as inventory management, accounting, and customer relationship management. [28]  In the report, Software Advice used analyzed data to plot the market’s top ERP products graphically, based on Usability and User Recommended. [28] The other FrontRunners reports also base scores on Usability and User Recommended. [29]

Recognition

In 2013, Software Advice was recognized as one of the fastest-growing companies in the U.S. by Inc. Magazine. [15] [30]

In 2016 and 2017, the company was recognized as a Top Place to Work in the Austin, Texas area. [31]

Related Research Articles

Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information.

<span class="mw-page-title-main">Enterprise resource planning</span> Corporate task of optimizing the existing resources in a company

Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of business management software—typically a suite of integrated applications—that an organization can use to collect, store, manage and interpret data from many business activities. ERP systems can be local-based or cloud-based. Cloud-based applications have grown in recent years due to the increased efficiencies arising from information being readily available from any location with Internet access.

<span class="mw-page-title-main">Gartner</span> American research company

Gartner, Inc. is an American technological research and consulting firm based in Stamford, Connecticut, that conducts research on technology and shares this research both through private consulting as well as executive programs and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms.

<span class="mw-page-title-main">Infor</span> American software company

Infor is a multinational company headquartered in New York City that provides industry specific, enterprise software licensed for use on premises or as a service.

<span class="mw-page-title-main">BigMachines</span> Configure, price, quote cloud software owned by Oracle

BigMachines, now Oracle Configure, Price, Quote (CPQ), was a software company founded in 2000 by Godard Abel and Christopher Shutts, which was acquired by Oracle in 2013. The software is designed to integrate with enterprise resource planning (ERP), customer relationship management (CRM), and other business systems to help companies automate the sales process. It specializes in software for configure, price and quote (CPQ). It can be used by internal teams, channel partners, VARs, distributors, customers, and outside representatives and partners.

Epicor Software Corporation is a business software company based in Austin, Texas founded in 1972. Its products are aimed at the manufacturing, distribution, retail and services industries.

<span class="mw-page-title-main">NetSuite</span> Technology company

NetSuite Inc. is an American cloud-based enterprise software company that provides products and services tailored for small and medium-sized businesses (SMBs) including accounting and financial management, customer relationship management (CRM), inventory management, human capital management, payroll, procurement, project management and e-commerce software. NetSuite was founded in 1998 with headquarters in Austin, Texas. The company is widely seen as the first cloud computing software company, with its founding pre-dating that of Salesforce by about a month.

SAP Business ByDesign (ByD) is a cloud enterprise resource planning software that is sold and operated as software as a service by SAP SE. It is designed for small and medium-sized enterprises. The software is designed to provide business processes across application areas from financials to human resources with embedded business analytics, mobility, e-learning, and support.

Oracle CRM is a customer relationship management system created by Oracle Corporation. It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.

HubSpot, Inc. is an American developer and marketer of software products for inbound marketing, sales, and customer service. HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006.

<span class="mw-page-title-main">1C Company</span> Russian computer software developer

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<span class="mw-page-title-main">Genesys (company)</span> American technology company

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Consona Corporation was a software company based in Indianapolis, Indiana. The company primarily sold enterprise software products to automate business tasks.

<span class="mw-page-title-main">ERPNext</span> Enterprise resource planning software

ERPNext is a free and open-source integrated Enterprise resource planning (ERP) software developed by an Indian software company Frappe Technologies Pvt. Ltd. It is built on the MariaDB database system using Frappe, a Python based server-side framework.

Capterra, Inc. is a free online marketplace vendor serving as an intermediary between buyers and technology vendors within the software industry. The company assists consumers with selecting software for their needs with user reviews and research.

<span class="mw-page-title-main">Bullhorn, Inc.</span> American cloud computing company

Bullhorn, Inc. is an American cloud computing company headquartered in Boston. The company provides customer relationship management (CRM), applicant tracking system (ATS) and operations software for the staffing industry. As of 2019, the company reported more than 11,000 customers in more than 150 countries. Besides its Boston headquarters, the company has operations in St. Louis, London, Brighton, Sydney, and Rotterdam.

<span class="mw-page-title-main">G2 Crowd</span> Peer-to-peer review site

G2.com, formerly G2 Crowd, is a peer-to-peer review site headquartered in Chicago, Illinois. It was known as G2 Labs, Inc. until 2013. The company was launched in May 2012 by former BigMachines employees, with a focus on aggregating user reviews for business software.

<span class="mw-page-title-main">Microsoft Dynamics 365</span> Microsoft software

Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

<span class="mw-page-title-main">Bazaarvoice</span> American software company

Bazaarvoice is a technology company based in Austin, Texas, that provides software that allows brands and retailers to collect and display several types of user-generated content (UGC) on their e-commerce websites. Bazaarvoice's services include product ratings and reviews, questions and answers, sampling, visual and social content, insights, social commerce and social publishing.

References

  1. ↑ "Software Advice Selects New General Manager".
  2. 1 2 3 Shultz, Ross (March 18, 2014). "Gartner, Inc. Small Acquisition Provides New Solution for Small Businesses". TechInsider. Archived from the original on March 21, 2015.
  3. 1 2 Edwards, Andrew (February 14, 2014). "Software Fatigue and How to Fight It". ClickZ. Archived from the original on April 2, 2015.
  4. 1 2 "Software Advice, Inc" (Company Profile). Bloomberg Business. Archived from the original on 2017-12-08.
  5. ↑ Rivera, Janessa (March 11, 2014). "Gartner Acquires Software Advice" (Press release). Stamford, Connecticut: Gartner. Archived from the original on March 10, 2015. Retrieved March 10, 2015.
  6. ↑ "Their first office was a bedroom—wait until you hear about their first hire". Built In Austin. Retrieved 2019-09-17.
  7. ↑ Sommer, Brian. "The Learner Buyer – Why Software Advice is taking off". ZDNet. Retrieved 2019-09-17.
  8. ↑ "Report: 40% of EHR Buyers Replacing Current System". www.beckershospitalreview.com. Retrieved 2019-09-17.
  9. ↑ Schwartz, Heidi (2014-06-24). "Spreadsheets Instead Of CMMS?". Facility Executive - Creating Intelligent Buildings. Retrieved 2019-09-17.
  10. ↑ "Software Advice: Igniting Success in the Lone Star State". Texas Public Policy Foundation. Archived from the original on 2016-03-04.
  11. ↑ "These 7 Austin tech companies welcomed new leaders in November". Built In Austin. Retrieved 2019-09-17.
  12. ↑ "Blake Clark". www.bizjournals.com. Retrieved 2019-09-17.
  13. ↑ Lyons, Dan (April 7, 2014). "The 'Yelpification' of the Software Buying Process: A CMO's Guide". Hubspot. Archived from the original on July 24, 2016.
  14. ↑ Bredenberg, Al (June 11, 2014). "Successful Software Selection: Do Your Due Diligence". ThomasNet. Archived from the original on March 3, 2016.
  15. 1 2 "Don Fornes, Founder & CEO - Software Advice". Business Interviews. 2013-06-26. Retrieved 2019-09-25.
  16. ↑ Council, Forbes Agency. "Five Strategies (Old And New) To Improve Communications In The Senior Care Industry". forbes.com. Archived from the original on 15 December 2017. Retrieved 23 February 2018.
  17. ↑ LaPlante, Alice. "CenturyLinkVoice: 4 Tips For Securely Accepting Payments". forbes.com. Archived from the original on 15 December 2017. Retrieved 23 February 2018.
  18. ↑ LaPlante, Alice. "CenturyLinkVoice: Get Your Daily Fiber...Network". forbes.com. Archived from the original on 15 December 2017. Retrieved 23 February 2018.
  19. ↑ Guppta, Kavi. "5 Roles That Will Power 21st Century Human Resources Departments". forbes.com. Archived from the original on 8 December 2017. Retrieved 23 February 2018.
  20. ↑ Herrick, Jonathan (10 October 2017). "4 Ways You're Misusing Your CRM Data". entrepreneur.com. Archived from the original on 2 February 2018. Retrieved 23 February 2018.
  21. ↑ Flannery, Marki (17 March 2017). "Supporting Home Health Aides in Their Vital Work Assisting America's Seniors". huffingtonpost.com. Archived from the original on 21 July 2017. Retrieved 23 February 2018.
  22. ↑ GmbH, finanzen.net. "AdvancedMD Named Leader in Gartner's FrontRunners for Electronic Medical Records Quadrant - Markets Insider". businessinsider.com. Archived from the original on 8 December 2017. Retrieved 23 February 2018.
  23. ↑ "Survey: Yelp is #1 Choice for Finding Doctors, Lawyers & Home Service Providers - Yelp". yelpblog.com. 25 June 2015. Retrieved 23 February 2018.
  24. ↑ "Insight Job: CRM Lets You Use Data You Already Have To Win More Business". inc.com. 3 July 2017. Retrieved 23 February 2018.
  25. ↑ "4 Companies That Can Help You Find Better Customers". inc.com. 26 July 2016. Retrieved 23 February 2018.
  26. ↑ Wang, Shirley S. (26 June 2017). "What Doctors Are Doing About Bad Reviews Online". Wall Street Journal. Archived from the original on 19 February 2018. Retrieved 23 February 2018– via www.wsj.com.
  27. ↑ "Best Donor Management Software for Non-Profits - ASI". www.advsol.com. Retrieved 2019-09-30.
  28. 1 2 Quirk, Elizabeth (2019-07-09). "Software Advice Names FrontRunners for Enterprise Resource Planning, April 2019". Best ERP Software, Vendors, News and Reviews. Retrieved 2019-09-30.
  29. ↑ "Gartner's Software Advice names Buildium to 2018 FrontRunners Quadrant". Buildium. 2018-12-07. Retrieved 2019-09-30.
  30. ↑ "Software Advice Tapped for Inc. 5000 List [Professional Services Close - Up]". unified-communications.tmcnet.com. Retrieved 2019-09-25.
  31. ↑ "Top Workplaces - the Austin American-Statesman". www.topworkplaces.com. Archived from the original on 8 August 2017. Retrieved 23 February 2018.
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