Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope or at risk of suicide throughout the United Kingdom and the Republic of Ireland, often through its telephone helpline. Its name derives from the biblical Parable of the Good Samaritan, although the organisation itself is not religious.
Citizens Advice is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom.
Migrant Help is a United Kingdom-based national charity that has been supporting migrants since 1963.
The Consumers' Federation of Australia (CFA) is Australia's umbrella consumer advocacy group.
Credit counseling is commonly a process that is used to help individual debtors with debt settlement through education, budgeting and the use of a variety of tools with the goal to reduce and ultimately eliminate debt. Credit counseling is most often done by Credit counseling agencies that are empowered by contract to act on behalf of the debtor to negotiate with creditors to resolve debt that is beyond a debtor's ability to pay. Some of the agencies are non-profits that charge at no or non-fee rates, while others can be for-profit and include high fees. Regulations on credit counseling and Credit counseling agencies varies by country and sometimes within regions of the countries themselves. In the United States, individuals filing Chapter 13 bankruptcy are required to receive counseling.
Telephone counseling refers to any type of psychological service performed over the telephone. Telephone counseling ranges from individual, couple or group psychotherapy with a professional therapist to psychological first aid provided by para-professional counselors. In-person therapists often advise clients to make use of telephone crisis counseling to provide the client with an avenue to obtain support outside of therapy if they cannot be reached in an emergency or at the conclusion of a therapeutic relationship.
An individual voluntary arrangement (IVA) is a formal alternative in England and Wales for individuals wishing to avoid bankruptcy. In Scotland, the equivalent statutory debt solution is known as a protected trust deed.
A duty solicitor, duty counsel, or duty lawyer, is a solicitor whose services are available to a person either suspected of, or charged with, a criminal offence free of charge, if that person does not have access to a solicitor of their own and usually if it is judged by a means test that they cannot afford one. The system is operative in several Commonwealth countries, including the United Kingdom, Australia, New Zealand and Canada.
NHS 24 is Scotland's national telehealth and telecare organisation. This special health board runs a telephone advice and triage service that covers the out-of-hours period. The telephone service allows people who feel unwell or those caring for them to obtain health advice and information if it is not convenient or possible to wait until they can visit their general practitioner when the practice is next open. The advice line is not intended as a substitute for obtaining an emergency ambulance service via 999. The telehealth services provided by NHS Scotland fulfil some similar functions to NHS Direct Wales and the NHS 111 scheme in England.
Christians Against Poverty (CAP) is a Christian charitable company in the United Kingdom founded in Bradford, West Yorkshire by John Kirkby in 1996. It is a national organisation specialising in debt counselling for people in financial difficulty, including those in need of bankruptcy or insolvency. It also provides Job Clubs for those seeking employment, Life Skills groups helping people with practical skills to survive on a low income and Fresh Start Courses for people looking to overcome addictions and dependencies.
Energy Saving Trust is a British organization devoted to promoting energy efficiency, energy conservation, and the sustainable use of energy, thereby reducing carbon dioxide emissions and helping to prevent man-made climate change. It was founded in the United Kingdom as a government-sponsored initiative in 1992, following the global Earth Summit.
Gingerbread says it is the leading British charity working with single parent families. The National Council for the Unmarried Mother and her Child, founded in 1918, changed its name to the National Council for One Parent Families in the early 1970s and in 2007 merged with Gingerbread, a self-help organisation founded in 1970. After briefly being known as One Parent Families|Gingerbread, it relaunched as Gingerbread in January 2009.
The Prison Advice and Care Trust (Pact) is an independent UK charity that provides practical services for prisoners and prisoners' families. First established as the Catholic Prisoners Aid Society in 1898, Pact works at several prisons across England and Wales.
The New National Consumer Council, operating as Consumer Futures, was a non-departmental public body and statutory consumer organisation in England, Wales, Scotland, and, for postal services, Northern Ireland. It was established by the Consumers, Estate Agents and Redress Act 2007, and began operations in 2008 by the merging of Postwatch, Energywatch and the Welsh, Scottish and National Consumer Councils under the Consumer Focus brand.
Cruse Bereavement Support and its counterpart Cruse Bereavement Care Scotland are the United Kingdom's largest bereavement charity, which provide bereavement support to people suffering from grief.
The National Careers Service is the publicly funded careers service for adults and young people in England.
Nacoa is a charity in the United Kingdom providing information and support for everyone affected by their parent's drinking through a free, confidential telephone and email helpline. Nacoa is a registered charity in England and Wales – charity number 1009143.
Breathing Space is a psychological counselling service in Scotland for people feeling depressed, or with other urgent psychological problems. It has a telephone helpline, a web interface, and a British Sign Language webcam interface, all staffed by trained advisers who offer guidance and referral. The service is funded by the Scottish Government Health Directorate and NHS 24, and is operationally managed by NHS 24.
The Silver Line is a free confidential telephone helpline offering information, friendship and advice to older people in the United Kingdom, available 24 hours a day. As of 1 October 2019 The Silver Line joined forces with Age UK to help more of the older people who are struggling with loneliness and isolation. The Silver Line is a subsidiary of Age UK and still has its own brand, registered charity number, Board of Trustees and CEO.
Citizens Advice Scotland (CAS), formally the Scottish Association of Citizens Advice Bureaux (SACAB), is a registered charity. Based in Edinburgh it comprises 61 member bureaux, including a national helpline. Together these free local and national services provide legal advice, practical help and information on consumer and political rights across Scotland.
