Ticketek

Last updated

Ticketek Pty Ltd
Company type Subsidiary
Industry Ticketing
Founded1979;45 years ago (1979) as Best Available Seating Service Pty Ltd. (Queensland)
Headquarters Sydney, Australia
Area served
Australia/New Zealand
ProductsSport and entertainment admission ticketing
Ownerecorp
Parent TEG Pty Ltd
Subsidiaries Softix, Eventopia
Website www.ticketek.com

Ticketek is an Australian event ticketing company. Founded in 1990, the company is owned by TEG Pty Ltd with its headquarters in Sydney and operates ticketing operations for entertainment and sporting events in Australia and New Zealand. There are companies using the name Ticketek in other countries however these are not a part of the Ticketek Australia/NZ operations but are a part of Ticketek Pty Ltd/Softix Pty Ltd. [1]

Contents

Ticketek Pty Ltd sell the Softix premium[ clarification needed ] ticketing software created by Softix Pty Ltd (a subsidiary of Ticketek) to other countries. [2] Ticketek Pty Ltd also own the simplified ticket management company Eventopia. [3]

Ticketek was part of PBL's Consolidated Press Holdings until it was sold to PBL's internet arm ecorp, in 1999, two years after introducing online ticketing in Australia. Ticketek was ecorp's major source of profits. [4]

Ticketek was originally called Best Available Seating Service (Queensland) Pty Ltd (BASS). [5] [6] It was one of at least three Australian Best Available Seating Service operations (which originated from the Bay Area Seating Service (BASS) of San Francisco, USA), the others being BASS (owned by the Adelaide Festival Centre Trust and still operating) [7] and BASS Victoria owned by the Victorian Government under the auspices of the Victorian Arts Centre Trust until it was partially, then completely, bought out by Ticketmaster.

In November 2000, Ticketek formed a Hong Kong company called Ticketek Hong Kong in a joint venture with the Hong Kong Ticketing Alliance. [8] In early 2003, ecorp sold its 50% stake in the Hong Kong operation to HKTA, with the venture being renamed Hong Kong Ticketing Limited. [9]

Ticketek sells around 18 million tickets to over 13,000 events annually. [10] The company has ticketing contracts with certain venues such as the Melbourne Cricket Ground, the Sydney Cricket Ground, Sydney Super Dome and the Sydney Entertainment Centre. It was the provider of ticketing services for the 2000 Summer Olympics in Sydney. [11]

Tickets

Buying Tickets

When an event goes on sale, tickets can be purchased online, by phone, through the app or in person. Ticketek operates "outlets" at major shopping centers, some news agencies, pharmacies and other locations. These agencies do not accept telephone bookings or enquiries which must be made online or by using the national charge by phone enquiry number, 13 28 49.

Ticketing options

Tickets can be printed at home (ezyticket), [12] printed at a Ticketek outlet or sent through the mail. Some events allow patrons to enter and exit using digital tickets on smart phones through email, passbook/iPhone app or website/sms. [13]

Notable events and venues

Ticketek manage the ticketing for Accor Stadium, Qudos Bank Arena, Sydney Cricket Ground, Allianz Stadium, Melbourne Cricket Ground (MCG), Rod Laver Arena, AAMI Park, Her Majesty's Theatre, Crown Entertainment Complex, Suncorp Stadium, Brisbane Entertainment Centre, Newcastle Entertainment Centre, WIN Entertainment Centre Wollongong, Canberra Stadium, National Gallery of Australia Canberra, Adelaide Entertainment Centre, Adelaide Oval, Crown Perth Entertainment Complex, Regal Theatre and the Perth Arena.

Ticketek also sells tickets to events including the Australian Open Tennis Tournament, Royal Melbourne Show, Royal Adelaide Show and Clipsal 500 Adelaide. [1]

Criticism

Ticketek has received severe criticism for excessive booking fees and delivery charges. [14] A 2009 review of ticketing agencies by the Australian consumer magazine, Choice, criticised the ticketing industry for lack of competition, insufficiently transparent pricing, and for a lack of information on seat location before booking. [15] While in 2012, Ticketek, in conjunction with Ticketmaster, received the annual Shonky Award from Choice for its excessive fees. The Federal Court in Sydney penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission.

Ticketek's system collapsed during the week 1 AFL finals on sale in 2018, angering thousands of fans. The AFL was forced to reschedule the sale for the following day. [16]

Related Research Articles

<span class="mw-page-title-main">Melbourne Cricket Ground</span> Sports stadium in Melbourne, Victoria, Australia

The Melbourne Cricket Ground (MCG), also known locally as The 'G, is an Australian sports stadium located in Yarra Park, Melbourne, Victoria. Founded and managed by the Melbourne Cricket Club, with 95,000 seats and an additional 5,000 capacity in standing room for a total of just over 100,000 it is the largest stadium in the Southern Hemisphere, the 11th largest globally, and the second-largest cricket ground by capacity, after the Narendra Modi Stadium. The MCG is within walking distance of the city centre and is served by Richmond and Jolimont railway stations, as well as the route 70, route 75, and route 48 trams. It is adjacent to Melbourne Park and is part of the Melbourne Sports and Entertainment Precinct.

<span class="mw-page-title-main">Football Park</span> Former Australian rules football stadium in Adelaide, South Australia

Football Park, known commercially as AAMI Stadium, was an Australian rules football stadium located in West Lakes, a western suburb of Adelaide, the state capital of South Australia, Australia. It was built in 1973 by the South Australian National Football League (SANFL) and opened in 1974. Until the end of the 2013 AFL season, it served as the home ground of South Australia's AFL clubs, the Adelaide Football Club and Port Adelaide Football Club. It also hosted all SANFL finals from 1974 to 2013. Demolition of the stadium's grandstands began in August 2018, and finished in March 2019.

<span class="mw-page-title-main">Docklands Stadium</span> Stadium in Melbourne, Victoria, Australia

Docklands Stadium, known by naming rights sponsorship as Marvel Stadium, is a multi-purpose sports and entertainment stadium in the suburb of Docklands in Melbourne, Victoria, Australia. Construction started in October 1997 and was completed in 2000 at a cost of A$460 million. The stadium features a retractable roof and the ground level seating can be converted from oval to rectangular configuration.

<span class="mw-page-title-main">Waverley Park</span> Park in Mulgrave, Victoria

Waverley Park was an Australian rules football stadium in Mulgrave, Victoria, Australia. The first venue to be designed and built specifically for Australian Rules football, for most of its history, its purpose was as a neutral venue and used by all Victorian-based Victorian Football League/Australian Football League clubs. During the 1990s it became the home ground of both the Hawthorn and St Kilda football clubs.

<span class="mw-page-title-main">York Park</span> Sports stadium in Tasmania

York Park is a sports ground in the Inveresk and York Park Precinct, Launceston, Australia. Holding 19,500 people, York Park is known commercially as University of Tasmania (UTAS) Stadium and was formerly known as Aurora Stadium under a previous naming rights agreement signed with Aurora Energy in 2004. Primarily used for Australian rules football, its record attendance of 20,971 was set in June 2006, when Hawthorn Football Club played Richmond Football Club in an Australian Football League (AFL) match.

<span class="mw-page-title-main">Melbourne Cricket Club</span>

The Melbourne Cricket Club (MCC) is a sports club based in Melbourne, Australia. It was founded in 1838 and is one of the oldest sports clubs in Australia.

Australian rules football attendance records

<span class="mw-page-title-main">Adelaide Entertainment Centre</span> Indoor arena in Adelaide, South Australia

The Adelaide Entertainment Centre (AEC) is an indoor arena located in the South Australian capital of Adelaide. It is used for sporting and entertainment events. It is the principal venue for concerts, events and attractions for audiences between 1,000 and 11,300.

<span class="mw-page-title-main">Publishing and Broadcasting Limited</span> Australian media and gaming company

Publishing and Broadcasting Limited (PBL) was one of Australia's largest corporations. With interests primarily in media and gambling, for the entirety of its existence it was largely controlled by the Packer family.

<span class="mw-page-title-main">2006 AFL finals series</span>

The Australian Football League's 2006 finals series took place between the teams that finished in the top eight in the 2006 AFL season. It began on the weekend of 8 September 2006 and ended with the 110th AFL Grand Final at the Melbourne Cricket Ground on 30 September 2006. The winner, West Coast Eagles, was crowned champion of the AFL after defeating Sydney by one point.

<span class="mw-page-title-main">Nine Entertainment</span> Australian media and entertainment company

Nine Entertainment is an Australian publicly listed mass media company with holdings in radio and television broadcasting, publishing and digital media. It uses Nine as its corporate branding and also prefers this usage to be used for the parent company.

Hassell is a multidisciplinary architecture, design and urban planning practice with offices in Australia, China, Singapore, USA and the United Kingdom. Founded in 1937/8 in Adelaide, South Australia, the firm's former names include Claridge, Hassell and McConnell; Hassell, McConnell and Partners; and Hassell and Partners Pty. Ltd.

<span class="mw-page-title-main">2014 AFL Grand Final</span> Grand final of the 2014 Australian Football League season

The 2014 AFL Grand Final was an Australian rules football game contested between the Sydney Swans and the Hawthorn Football Club at the Melbourne Cricket Ground on 27 September 2014. It was the 119th annual Grand Final of the Australian Football League, staged to determine the premiers for the 2014 AFL season. The match, attended by 99,460 spectators, was won by Hawthorn by a margin of 63 points, marking the club's second consecutive premiership and twelfth VFL/AFL premiership victory overall. Hawthorn's Luke Hodge was awarded the Norm Smith Medal as the best player on the ground.

<span class="mw-page-title-main">2014 AFL finals series</span> Final matches of the 2014 AFL season

The 2014 Australian Football League finals series is the 118th annual edition of the VFL/AFL final series, the Australian rules football tournament staged to determine the winner of the 2014 AFL Premiership Season. The series ran over four weekends in September 2014, and culminated with the 2014 AFL Grand Final at the Melbourne Cricket Ground on 27 September 2014.

<span class="mw-page-title-main">2017 AFL finals series</span> Australian Football League playoffs

The 2017 Australian Football League finals series was the 121st annual edition of the VFL/AFL final series, the Australian rules football tournament staged to determine the winner of the 2017 AFL Premiership Season. The series ran over four weekends in September 2017, culminating with the 2017 AFL Grand Final at the Melbourne Cricket Ground on 30 September 2017.

<span class="mw-page-title-main">2020 AFL Grand Final</span> Premiership-deciding game of the 2020 AFL season

The 2020 AFL Grand Final was an Australian rules football match contested between Richmond and Geelong at the Gabba in Brisbane, Queensland, on Saturday 24 October 2020. It was the 125th annual Grand Final of the Australian Football League, staged to determine the premiers for the 2020 AFL season. The match was originally scheduled for the last Saturday of September but was delayed several weeks due to the suspension of the season stemming from the impact of the COVID-19 pandemic. It was the first AFL grand final to be staged outside the state of Victoria, and the first to be held at night.

<span class="mw-page-title-main">AFL Grand Final location debate</span> Event

The AFL Grand Final, which is the final premiership deciding match each season in the Australian Football League (AFL), has been played at the Melbourne Cricket Ground in Melbourne, Victoria, every year since 1902, except on seven occasions when the ground was unavailable or because of the COVID-19 pandemic in the case of the 2020 AFL Grand Final; and it is presently contracted to be played there until 2059. Despite the long-term stability in its location, and its natural fit as the largest capacity stadium in both Melbourne and Australia, the ongoing use of the Melbourne Cricket Ground has been controversial throughout its history.

The 2021–22 Big Bash League season or BBL|11 was the eleventh season of the Big Bash League, the professional men's Twenty20 domestic cricket competition in Australia. The tournament was played from 5 December 2021 and finished on 28 January 2022. The Perth Scorchers defeated the defending champions Sydney Sixers by 79 runs in the final to claim their fourth title.

Gather Round is an annual Australian Football League event in which all games in one home-and-away round are played in a single city and its surrounds. The event was first held in 2023 in Adelaide, South Australia, which will host the round each year until 2026.

References

  1. 1 2 "About us". premier.ticketek.com.au. Retrieved 22 October 2013.
  2. ↑ "Softix". softix.com.
  3. ↑ "Eventopia". eventopia.co.
  4. ↑ "Ecorp says might achieve profitability in 2003". The Age . AAP. 7 February 2003. Retrieved 22 November 2011.
  5. ↑ "InsideView Directory". InsideView.
  6. ↑ "Ticketek Pty Ltd.: Private Company Information – Businessweek". investing.businessweek.com. Archived from the original on 6 December 2008.
  7. ↑ "Home – BASS : Your ticket to experience™". bass.net.au.
  8. ↑ Aldred, Jessica: Ticketek Books Into Hong Kong, Internet News, 7 August 2000.
  9. ↑ "Ecorp's Ticketek arm to rework HK". The Age . 21 January 2003. Retrieved 22 November 2011.
  10. ↑ "About us". premier.ticketek.com.au. 30 November 2010.
  11. ↑ Packer wins Olympic ticketing contract, Australian Broadcasting Corporation, 28 April 1998
  12. ↑ "Ezyticket" . Retrieved 22 January 2013.
  13. ↑ "Digital Tickets". premier.ticketek.com.au.
  14. ↑ O'Neil, Andrea (22 July 2010). "Ticketek charges annoy film festival-goers". The Wellingtonian . Retrieved 22 November 2011.
  15. ↑ Ticketing – Exposing hidden costs, Choice Magazine, 30 March 2009
  16. ↑ "AFL puts ticketing responsibility on MCG, Ticketek". 29 August 2018.
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.