Trunk Club

Last updated
Trunk Club
Trunk Club Company Logo.png
Type of business Subsidiary
Headquarters
Chicago, Illinois, US
Area servedUnited States
Founder(s) Brian Spaly
IndustryFashion
Parent Nordstrom
URL www.trunkclub.com [ dead link ]
Launched2009
Current statusClosed

Trunk Club was a personalized mid- to high-end men's and women's clothing service based in Chicago, Illinois, United States.

Contents

Starting in 2009, Trunk Club pioneered the at-home try-on model within the men's clothing industry. [1] Each customer worked with a styling specialist who curated clothing for their box (referred to as a "trunk"), which was shipped to their home or office. The customer could choose to either keep the clothes or send items back to Trunk Club, with billing occurring at the end of the process for any kept items. [2]

Trunk Club also offered an in-person styling service at the company's six locations, referred to as "clubhouses". The in-person offering included ready-to-wear clothing for men and women, as well as made-to-order custom formalwear for men. [3] [4]

History

The Trunk Club remote styling idea was initially conceived in 2009 by Joanna Van Vleck while she was an MBA student. It began as a personalized clothing service based in Bend, Oregon. [5] [6] [7] [8] Initial investor Anthos Capital asked Brian Spaly to become founder and CEO of Trunk Club in 2010. [9] Spaly was previously co-founder of online menswear brand Bonobos, [10] and he left Bonobos prior to founding Trunk Club's Chicago operation. [6]

Trunk Club first received $11 million of Series A funding in 2011, led by US Venture Partners, with participation from Anthos Capital, Greycroft Venture Partners, and Apex Venture Partners. [11]

The key to growth was the partnership between Brian Spaly and Rob Chesney, who formed a dynamic duo of story-telling and inside operations complexity. [12]

In addition to the original Chicago location in the River North neighborhood, [6] Spaly led clubhouse expansion to Dallas, Washington DC, New York City, Los Angeles, and Boston. [13]

Trunk Club was acquired by Nordstrom in 2014 for $350M. [14] [15] In an interview with the New York Times at the time of the acquisition, Spaly said that the company was profitable, "though barely" at the time. [16] Nordstrom recorded a goodwill accounting charge related to the Trunk Club acquisition in November 2016. Spaly announced his departure from the company in early 2017. Terry Boyle, who led Nordstrom brands Nordstrom Rack and HauteLook, took over the position, before leaving the company in 2019. [17]

In March 2020, Nordstrom CEO Erik Nordstrom announced that the company would be integrating the Trunk Club service into its full-priced stores. The existing Trunk Club Clubhouses would be “relocated” into nearby Nordstrom stores by fall 2020. [18]

Trunk Club announced that it was closing for good starting May 31, 2022. [19]

Products and services

Trunk Club operated as a wholesaler and sold products at retail cost, rather than via a subscription model. There was a $25 home styling fee for each trunk that could be applied towards purchases. It was free for customers to receive consultations with a stylist in person at a clubhouse [20] Customers did not have to commit to certain schedule for receiving items and they only paid for the items they wished to keep, which usually ranged in price from $100 to $300 per item. [21]

Trunk Club also introduced "designer series" trunks, which were collaborations with some of their best-selling brands. [22]

In 2015, Trunk Club launched their styling services for women. [13] [23]

Related Research Articles

<span class="mw-page-title-main">Nordstrom</span> American luxury department store chain

Nordstrom, Inc. is an American luxury department store chain headquartered in Seattle, Washington, and founded by John W. Nordstrom and Carl F. Wallin in 1901. The original store operated exclusively as a shoe store, and a second location opened in 1923. The growing chain began selling clothing in 1963, and became the full-line retailer that presently exists by 1971. The company founded its off-price Nordstrom Rack division in 1973, and grew both full-line and off-price divisions throughout the United States in the following years. The full-line division competes with department stores including Bloomingdale's, Macy's, Neiman Marcus, and Saks Fifth Avenue, while the off-price division competes with retailers including the TJX Companies and Ross Stores. Previous expansions beyond the contiguous United States include Puerto Rico (2015–2020) and Canada (2014–2023).

ModCloth is an American online retailer of indie and vintage-inspired women's clothing based in Los Angeles.

Walmart Labs became part of Walmart Global Tech, the technology and business services organization within Walmart. Venky Harinarayan and Anand Rajaraman founded Kosmix in 2005. In April 2011, Walmart acquired Kosmix and formed @WalmartLabs, a research division, out of it. In 2016, Walmart combined Walmart Labs and its information systems division (ISD) into one team called Walmart Technology. In August 2020, Walmart Technology launched its new identity as Walmart Global Tech as part of a new technology and shared services organization within the world's largest retailer.

<span class="mw-page-title-main">Groupon</span> American worldwide e-commerce marketplace

Groupon, Inc. is an American global e-commerce marketplace connecting subscribers with local merchants by offering activities, travel, goods and services in 13 countries. Based in Chicago, Groupon was launched there in November 2008, launching soon after in Boston, New York City and Toronto. By October 2010, Groupon was available in 150 cities in North America and 100 cities in Europe, Asia and South America, and had 35 million registered users. By the end of March 2015, Groupon served more than 500 cities worldwide, nearly 48.1 million active customers and featured more than 425,000 active deals globally in 48 countries.

Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.

Rent the Runway is an e-commerce platform that allows users to rent, subscribe, or buy designer apparel and accessories. It was founded by Jennifer Hyman and Jennifer Fleiss, who launched the company in November 2009.

TechStyle Fashion Group, formerly JustFab Inc., is an online, membership fashion retailer that has a portfolio of five direct-to-consumer brands including JustFab, FabKids, ShoeDazzle, Savage X Fenty, and Fabletics. Its brands carries selections of shoes, handbags, jewelry, lingerie, activewear, and denim. It offers a personalized shopping experience based on members' indicated fashion preferences. As of 2019 the company has over 5 million paying VIP members, earning revenues of $800 million.

Andy Dunn is an American entrepreneur and the co-founder of Bonobos Inc. Dunn served as CEO for eleven years after co-founding the Bonobos brand in 2007. In June 2017, Walmart announced it was purchasing the Bonobos brand for $310 million in cash. Dunn joined Walmart after the purchase to lead the company's collection of direct-to-consumer brands.

<span class="mw-page-title-main">Bonobos (apparel)</span> American apparel company

Bonobos is an upscale e-commerce-driven apparel company that designs and sells menswear including men's suits, trousers, denim, shirts, shorts, swimwear, outerwear, and accessories. The company was founded by Stanford Business School students Andy Dunn and Brian Spaly, and launched as an online retailer in 2007.

<span class="mw-page-title-main">Google Express</span> Same-day shopping service from Google

Google Express, formerly Google Shopping Express, was a service from Google.

Birchbox is a New York City-based online monthly subscription service that sends its subscribers a box of four to five selected samples of makeup or other beauty-related products. The products include skincare items, perfumes, organic-based products, and various other cosmetics.

Stitch Fix, Inc. is an online personal styling service in the United States. It uses recommendation algorithms and data science to personalize clothing items based on size, budget and style. The company was founded in 2011 and had an initial public offering in 2017 with a valuation of $1.6 billion. Stitch Fix generated $1.6 billion in net revenue in its fiscal year 2023, a decrease of 21% year-over-year and reported 3,297,000 active clients in September 2023. It is headquartered in San Francisco, California and employs 5,860 people worldwide as of July 29, 2023.

Chairish is a curated online marketplace for high-end vintage home furnishings and art.

<span class="mw-page-title-main">Jet.com</span> American e-commerce company

Jet.com was an American e-commerce company headquartered in Hoboken, New Jersey. The company was co-founded in 2014 by Marc Lore, along with Mike Hanrahan and Nate Faust. Jet.com raised $820 million over four venture rounds from GV, Goldman Sachs, Bain Capital Ventures, Accel Partners, Alibaba Group, and Fidelity. The website was formally launched in July 2015. In September 2016, it became a subsidiary of Walmart.

Adore Me is a direct-to-consumer women's intimate apparel brand based in New York City. The company was started by Morgan Hermand-Waiche in 2010 while he was an MBA student at Harvard Business School and is a Certified B Corporation.

<span class="mw-page-title-main">Letgo</span> Mobile classifieds app

Letgo was a company that provided a website and app that allows users to buy from, sell to and chat with others locally. The products launched in 2015.

Doorman was a privately held American technology company specializing in logistics services and products. The company managed and operated fulfillment centers and independent driver fleets in densely-populated urban areas, addressing the last mile gap between online retailers and their customers. It also developed, marketed and operated the Doorman mobile app, which allowed consumers to use their iOS or Android-based smartphone to schedule evening delivery of goods purchased online, or arrange pick up of goods intended to be shipped back to an online retailer.

Boxed, Inc. is an American online and mobile membership-free wholesale retailer that offers direct delivery of bulk-sized packages via the Boxed app or the website. Boxed product offering has been compared to that of Costco. It is based in New York City and was founded in August 2013 by Chieh Huang, Jared Yaman, Christopher Cheung, and William Fong.

<span class="mw-page-title-main">Stadium Goods</span> American resell company

Stadium Goods is a retailer specialised in the resale of aftermarket sneakers. Based in New York City, it operates a shop and a drop-off center in SoHo, Manhattan as well as an online store. The store sells sneakers and streetwear, including rare and limited edition sneakers.

Thrilling is an online marketplace for vintage clothing, apparel and home goods. The company partners with independent vintage and secondhand clothing stores that use the platform to list, sell, and ship inventory. Thrilling was founded by Shilla Kim-Parker and Brad Mallow in 2018, In 2021, the company received $8.47 million in series A funding.

References

  1. Moth, David (2014-10-23). "Four online retailers that offer try-before-you-buy fulfilment". Econsultancy. Retrieved 2020-01-15.
  2. "Men's Personal Stylists | Clothing Boxes | Trunk Club". www.trunkclub.com. Retrieved 2020-01-15.
  3. "In Person Styling - Chicago Clubhouse | Trunk Club". www.trunkclub.com. Retrieved 2020-01-15.
  4. "Men's Custom Suits & Custom Tailored Clothing | Trunk Club". www.trunkclub.com. Retrieved 2020-01-15.
  5. "Founder of online clothing site sued". The Bulletin. Retrieved 2016-06-18.
  6. 1 2 3 Ankeny, Jason. "In New Venture, Bonobos Co-Founder Reimagines the Way Men Shop". Entrepreneur. Retrieved 2016-06-18.
  7. Schonfeld, Erick. "The Trunk Club For Men: Never Shop For Clothes Again". TechCrunch. Retrieved 2016-06-18.
  8. "Trunk Club is Locking it Up, Throwing Away the Key". Pando. 2012-03-15. Retrieved 2016-06-18.
  9. Eng, Dinah (6 May 2013). "Brian Spaly: Trunk Club's virtual stylist". Fortune. Retrieved 30 November 2024.
  10. Reid, Kelly. "Chicago Startup Trunk Club Is Disrupting the Men's Fashion Industry". Forbes. Retrieved 2020-01-15.
  11. Club, Trunk. "Trunk Club Secures $11 Million to Transform the Way Men Shop for Clothing". www.prnewswire.com. Retrieved 2020-01-15.
  12. Garage, The (2018-02-23). "Family Dinner: Robert Chesney of Trunk Club". The Garage at Northwestern. Retrieved 2023-03-08.
  13. 1 2 Hughes, Aria (2015-07-21). "Trunk Club to Enter Women's". WWD. Retrieved 2016-06-18.
  14. Feloni, Richard (2015-10-06). "After 8 years and $128 million raised, the clock is ticking for men's retailer Bonobos". Business Insider Australia. Retrieved 2016-06-18.
  15. Perez, Sarah. "Nordstrom Acquires Men's Shopping Service Trunk Club". TechCrunch. Retrieved 2016-06-18.
  16. Abrams, Rachel. "Nordstrom Buying a Website for Men's Wear - NYTimes.com" . Retrieved 2016-06-18.
  17. Zumbach, Lauren. "Trunk Club founder, CEO leaving apparel e-tailer". chicagotribune.com. Retrieved 2017-07-17.
  18. Danziger, Pamela N. "Nordstrom Will Bring Trunk Club To Stores, Putting A 21st-Century Spin On Personal Shopping Services". Forbes. Retrieved 2020-04-14.
  19. "FAQs (Frequently Asked Questions) | Nordstrom Trunk Club". www.trunkclub.com. Retrieved 2022-05-25.
  20. Ross, Julianne (2019-05-09). "Build a better wardrobe with Trunk Club, Nordstrom's online personal styling service". CNN Underscored. Retrieved 2020-04-14.
  21. "Let Your Stylist Do the Shopping". Trunk Club. Retrieved 2016-06-18.
  22. Club, Trunk. "Trunk Club Elevates Curated Approach With Its Limited-Edition Designer Series". www.prnewswire.com. Retrieved 2016-06-18.
  23. Perez, Sarah. "Nordstrom-Owned Styling Service Trunk Club Expands To Women's Apparel". TechCrunch. Retrieved 2016-06-18.