United Nations Information and Communication Technologies Task Force

Last updated
UN Secretary General Kofi Annan addressing the 6th session of the UN ICT Task Force in New York City, March 25, 2004 UN SG Kofi Annan addressing the UN ICT TF in New York March 2004.JPG
UN Secretary General Kofi Annan addressing the 6th session of the UN ICT Task Force in New York City, March 25, 2004

The United Nations Information and Communication Technologies Task Force (UNICTTF) was a multi-stakeholder initiative associated with the United Nations which is "intended to lend a truly global dimension to the multitude of efforts to bridge the global digital divide, foster digital opportunity and thus firmly put ICT at the service of development for all".



The UN ICT Task Force was created by United Nations Secretary-General Kofi Annan in November 2001, acting upon a request by the United Nations Economic and Social Council (ECOSOC) dated July 11, 2000, with an initial term of mandate of three years (until the end of 2004). It followed in the footsteps of the World Economic Forum (WEF) Global Digital Divide Initiative (GDDI), and the Digital Opportunities Task Force (DOT Force), established in 2000 by the G8 at their annual summit in Okinawa, Japan. By providing it with a home in the United Nations, this accorded the UN ICT Task Force, in the eyes of many developing countries, a broader legitimization than the previous WEF and G8 initiatives, even if these previous initiatives also included a multi-stakehoder approach with broad participation by stakeholders from industrialized and developing countries.

Aims and objectives

The Task Force's principal aim was to provide policy advice to governments and international organizations for bridging the digital divide. In addition to supporting the World Summit on the Information Society (WSIS) and leading the UN in developing ICT strategies for development, the Task Force's objective was to form partnerships between the UN system and states, private industry, trusts, foundations, and donors, and other stakeholders.

Membership and organization

The UN ICT Task Force has included the top ranks of the computer industry (Cisco Systems, Hewlett-Packard, IBM, Nokia, SAP, Siemens, Sun Microsystems), together with global NGOs (e.g., the Association for Progressive Communications), governments and international agencies. Its coordinating body was a multi-stakeholder bureau, assisted by a small secretariat at UN headquarters in New York. Technical advice was provided by a high-level panel of technical advisors.


United Nations Information Technology Service (UNITeS)

Within the Report of the high-level panel of experts on information and communication technology (22 May 2000) suggesting a UN ICT Task Force, the panel welcomed the establishment of a United Nations Information Technology Service (UNITeS), suggested by Kofi Annan in "We the peoples: the role of the United Nations in the 21st century" (Millennium Report of the Secretary-General). The panel made suggestions on its configuration and implementation strategy, including that ICT4D volunteering opportunities make mobilizing "national human resources" (local ICT experts) within developing countries a priority, for both men and women. The initiative was launched at the United Nations Volunteers under the leadership of Sharon Capeling-Alakija and was active from February 2001 to February 2005. Initiative staff and volunteers participated in the World Summit on the Information Society (WSIS) in Geneva in December 2003. [1]

Challenge to Silicon Valley

In November 2002 Kofi Annan issued a Challenge to Silicon Valley to create suitable systems at prices low enough to permit deployment everywhere.[ citation needed ] The Office of the United Nations High Commissioner for Refugees ran a refugee camp in Tanzania where the Global Catalyst Foundation had placed computers and communications equipment for the use of the Burundian refugees confined there. The International Telecommunication Union (ITU) worked with the Kingdom of Bhutan on a Simputer project.

World Summit on the Information Society (WSIS)

The Task Force was active, inter alia, in the process leading to the World Summit on the Information Society (WSIS) in Geneva in December 2003 and WSIS II in Tunis, Tunisia, in November 2005. In order to participate in the second phase of the WSIS, the Task Force's original three-year mandate was extended by another year and expired on 31 December 2005, with no further extension.

Working groups

The Task Force's stakeholders, members and the experts on the panel of technical advisors, were active in working groups organized around four broad themes:

Regional networks

Regional activities were carried out in five regional networks—Africa, Latin America and the Caribbean, Asia, Arab States, and Europe and Central Asia.


2002, June 17–18: A session of the General Assembly of the United Nations was devoted to information and communication technologies for development, addressing the digital divide in the context of globalization and the development process. The session promoted coherence and synergies between various regional and international information and communication technologies initiatives. The meeting also contributed to the preparation of WSIS. Many countries were represented by high-level officials responsible for communications and for development.

The Task Force held 10 semi-annual meetings in various places that served as important venues for exchange of best practices, and to bring the various stakeholders together to work on common themes. Most successful, in the eyes of the participants, were those meetings that were held in conjunction with a series of Global Forums:

In addition, a Global Roundtable Forum on "Innovation and Investment: Scaling Science and Technology to Meet the MDGs" was held in New York City, 13 September 2005. The primary focus of the Forum was on the critical role of science, technology and innovation, especially information and communication technologies, in scaling-up grassroots, national and global responses to achieve the Millennium Development Goals.

WSIS II in Tunis

Parallel to the booth at the ICT4ALL exhibition, a series of events was held under the auspices of the UN ICT Task Force and its members:

Measuring the Information Society

The Partnership for Measuring ICT for Development [2] involves 11 organizations—Eurostat, the International Telecommunication Union (ITU), the Organisation for Economic Co-operation and Development (OECD), the United Nations Educational, Scientific and Cultural Organization (UNESCO), the United Nations ICT Task Force, the five United Nations Regional Commissions and the World Bank.

Role of Parliaments in the Information Society

Key parliament leaders presented their views on the role that national and regional assemblies can play in building the information society at a “High-level Dialogue on Governance, Global Citizenship and Technology”, on 16 November.

Choosing the Right Technologies for Education

At this workshop, the Global e-School Initiative [3] presented the Total Cost of Ownership Calculator—a framework for identifying and selecting the right ICT for schools by assessing their benefits, feasibility and costs.

Building Partnerships for the Information Society

Two high-level round tables on 16 November focused on “Regional Perspectives for the Global Information Society” and on “Women in the Information Society: Building a Gender Balanced Knowledge-based Economy”.

Putting ICT to Work for the Millennium Development Goals and the UN Development Agenda

The 17 November round table examined how ICT can be applied to the achievement of the internationally agreed development goals, and discussed ways to raise awareness of ICT as an enabler of development.

Achieving Better Quality and Cost Efficiency in Health Care and Education through ICT

The 17 November panel demonstrated the potential of ICT to improve quality and cost efficiency of key public services, with specific focus on education and health care.

Bridging the Digital Divide with Broadband Wireless Internet

The 17 November round table focused on the critical role that broadband wireless infrastructure deployments play in bridging the digital divide.

Outcomes from WSIS


One of the notable outcomes of the work of the UN ICT Task Force was the creation in 2003 of the Global E-Schools and Communities Initiative (GESCI), an international NGO initially located in Dublin, Ireland, to improve education in schools and communities through the use of information and communication technologies. [3] GESCI was officially launched during the WSIS.

Today GESCI (www.gesci.org) is located in Nairobi, Kenya. It has evolved into an organization engaging with governments and ministries, development partners, the private sector and communities to provide strategic advice, coordinate policy dialogue, conduct research and develop and implement models of good practice for the widespread use and integration of ICTs in formal education and other learning environments, within the context of supporting the development of inclusive knowledge societies and the achievement of the SDGs.


Another outcome is the Global ePolicy Resource Network (ePol-NET), [4] designed to marshal global efforts in support of national e-strategies for development. The network provides ICT policymakers in developing countries with the depth and quality of information needed to develop effective national e-policies and e-strategies. The network was first proposed by the members of the Digital Opportunities Task Force (DOT Force), who merged their activities with the UN ICT Task Force in 2002. The ePol-Net was also officially launched during the WSIS.

Global Centre for ICT in Parliament

Another outcome of the WSIS is the Global Centre for ICT in Parliament. Launched by the UN Department of Economic and Social Affairs (UNDESA) in cooperation with the Inter-parliamentary Union (IPU) on the occasion of the World Summit of the Information Society (WSIS) in Tunis in November 2005, the Global Centre for Information and Communication Technologies in Parliament responds to the common desire to build a people-centred, inclusive and development-oriented information society, where legislatures are empowered to better fulfill their constitutional functions through Information and Communication Technologies (ICT).

The Global Centre for ICT in Parliament acts as a clearing house for information, research, innovation, technology and technical assistance, and promotes a structured dialogue among parliaments, centres of excellence, international organizations, the civil society, the private sector and the donor community, with the purpose to enhance the sharing of experiences, the identification of best practices and the implementation of appropriate solutions.


The task of bridging the digital divide is yet unfinished. The WSIS has called for an Internet Governance Forum [5] to allow for a global multi-stakeholder discussion of issues related to the governance of the global resource that the Internet represents. The WSIS also called for a follow-up and implementation process, for which the principles embodied in the multi-stakeholder composition and workings of the UN ICT TF can provide a useful model.

Work is also being carried on by the UN Group on the Information Society (UN GIS), [6] with a focus on the UN System, and the successor to the UN ICT TF, the Global Alliance for ICT and Development (GAID), [7] with an international development emphasis.

Selected documents

Publication series

As part of its work, the Task Force and its members have published a series of books on various topics related to the work of the Task Force. These books are available in the UN bookstore, at Amazon (partially), or in PDF form:

See also


  1. "UNITeS". Archived from the original on 31 August 2004. Retrieved 9 November 2016.
  2. Welcome to the Measuring ICT Website - new.unctad.org Archived May 16, 2008, at the Wayback Machine
  3. 1 2 Global eSchools and Communities Initiative
  4. "Global ePolicy Resource Network". Archived from the original on 2006-01-05. Retrieved 2005-12-29.
  5. Internet Governance Forum
  6. Group on the Information Society
  7. Global Alliance for ICT and Development Archived February 8, 2010, at the Wayback Machine

Related Research Articles

World Summit on the Information Society

The World Summit on the Information Society (WSIS) was a two-phase United Nations-sponsored summit on information, communication and, in broad terms, the information society that took place in 2003 in Geneva and in 2005 in Tunis. One of its chief aims was to bridge the global digital divide separating rich countries from poor countries by increasing internet accessibility in the developing world. The conferences established 17 May as World Information Society Day.

The Association for Progressive Communications (APC) is an international network of organizations that was founded in 1990 to provide communication infrastructure, including Internet-based applications, to groups and individuals who work for peace, human rights, protection of the environment, and sustainability. Pioneering the use of ICTs for civil society, especially in developing countries, APC were often the first providers of Internet in their member countries.

Information and communications technology Extensional term for information technology

Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications and the integration of telecommunications and computers as per IFGICT, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit, understand and manipulate information as per the international federation of ICT.

Younes Shokrkhah Iranian journalist and academician (born 1957)

Younes Shokrkhah is an Iranian journalist and academician. Younes, who lectures on communications and journalism, has been a journalist for thirty years, and is the ICT consultant for ME Printer magazine and a member of the Academic Board of the Center for Media Studies. He has been member of the juries of a dozen press and photo-journalism competitions.

The Working Group on Internet Governance (WGIG) was a United Nations multistakeholder Working group initiated after the 2003 World Summit on the Information Society (WSIS) first phase Summit in Geneva failed to agree on the future of Internet governance. The first phase of World Summit on the Information Society (WSIS) agreed to continue the dialogue on Internet Governance in the Declaration of Principles and Action Plan adopted on 12 December 2003, to prepare for a decision at the second phase of the WSIS in Tunis during November 2005. In this regard, the first phase of the Summit requested the United Nations Secretary-General to establish a Working Group on Internet Governance (WGIG).

Internet governance

Internet governance is the development and application of shared principles, norms, rules, decision-making procedures, and programs that shape the evolution and use of the Internet. This article describes how the Internet was and is currently governed, some of the controversies that occurred along the way, and the ongoing debates about how the Internet should or should not be governed in the future.

Internet Governance Forum

The Internet Governance Forum (IGF) is a multistakeholder governance group for policy dialogue on issues of Internet governance. It brings together all stakeholders in the Internet governance debate, whether they represent governments, the private sector or civil society, including the technical and academic community, on an equal basis and through an open and inclusive process. The establishment of the IGF was formally announced by the United Nations Secretary-General in July 2006. It was first convened in October–November 2006 and has held an annual meeting since then.

Talal Abu-Ghazaleh Jordanian businessman

Talal Abu-Ghazaleh is the chairman and founder of the international Jordan-based organisation, the Talal Abu-Ghazaleh Organization (TAG-Org). Dubbed as the godfather of Arab accounting, Abu-Ghazaleh has also been credited for promoting the significance of Intellectual Property in the Arab World.

Information and communication technology in agriculture, also known as e-agriculture, focuses on the enhancement of agricultural and rural development through improved information and communication processes. More specifically, e-agriculture involves the conceptualization, design, development, evaluation and application of innovative ways to use information and communication technologies (ICTs) in the rural domain, with a primary focus on agriculture. ICT includes devices, networks, mobiles, services and applications; these range from innovative Internet-era technologies and sensors to other pre-existing aids such as fixed telephones, televisions, radios and satellites. Provisions of standards, norms, methodologies, and tools as well as development of individual and institutional capacities, and policy support are all key components of e-agriculture.

The Global Alliance for Information and Communication Technologies and Development is a subgroup or continuation of the United Nations Information and Communication Technologies Task Force. GAID was launched by the United Nations Secretary General Kofi Annan in 2006, at the end of his tenure.

Information and Communication Technology Agency of Sri Lanka

The Information and Communication Technology Agency (ICTA) is the lead agency in Sri Lanka for implementation of information and communications technology (ICT) initiatives by the Government of Sri Lanka. It was established to develop the economy of Sri Lanka through ICT. To this end, it works to improve both the technological capacity of the country, such as building infrastructure, and the readiness of its people, through education and human resources. It is also active in developing regulations around the use of technology and disseminating information worldwide about Sri Lankan ICT. Its current Chairman is Prof. Lalith Gamage.

eLAC is an intergovernmental strategy that conceives of information and communications technologies (ICTs) as instruments for economic development and social inclusion in Latin America and the Caribbean. It is based on a public-private sector partnership and is part of a long-term vision in line with the Millennium Development Goals (MDGs), those of the World Summit on the Information Society (WSIS), and now, the Sustainable Development Goals (SDGs). It contributes to the implementation of these long-term goals by pursuing a consecutive series of frequently adjusted short-term action plans with concrete qualitative and quantitative goals to be achieved. Five consecutive plans have already been worked on to implement this vision:

Multistakeholder governance is a practice of governance that employs bringing multiple stakeholders together to participate in dialogue, decision making, and implementation of responses to jointly perceived problems. The principle behind such a structure is that if enough input is provided by multiple types of actors involved in a question, the eventual consensual decision gains more legitimacy, and can be more effectively implemented than a traditional state-based response. While the evolution of multistakeholder governance is occurring principally at the international level, public-private partnerships (PPPs) are domestic analogues.

Ashish Garg is an Indian education futurist and non-executive director for Ricoh India.

Quinn Sutton American businessman

Quinn Sutton is an American business professional. He is the Executive Director of the Digital Alliance Foundation and is known for his work in the private technology education sector and his work on a variety of UN-related and humanitarian projects. In 2007, he co-founded the Digital Alliance Foundation which provides capacity-building Information and Communications Technologies (ICT) skills to marginalized populations and serves as a High-Level Advisor for the Global Alliance for Information and Communication Technologies and Development (UNGAID).

ICT4peace is a policy and capacity-building oriented international foundation. The purpose is to save lives and protect human dignity through Information and Communication Technology (ICT). The Foundation promotes cybersecurity and a peaceful cyberspace through international negotiations with governments, companies and non-state actors. It also explores and champions the use ICTs to facilitate communication between peoples, communities and stakeholders involved in humanitarian or conflict-related crisis management and crisis mapping, humanitarian assistance and peacebuilding. It is registered as ICT for Peace in the Geneva business directory.

Anriette Esterhuysen South African human rights defender and computer networking pioneer

Anriette Esterhuysen is a human rights defender and computer networking pioneer from South Africa. She has pioneered the use of Internet and Communications Technologies (ICTs) to promote social justice in South Africa and throughout the world, focusing on affordable internet access. She has been the Executive Director of the Association for Progressive Communications since 2000 until April 2017, when she became APC's Director of Policy and Strategy. In November 2019 United Nations Secretary-General António Guterres appointed Anriette Esterhuysen as the new Chair of the Internet Governance Forum’s Multistakeholder Advisory Group.

Multistakeholder participation is a specific governance approach whereby relevant stakeholders participate in the collective shaping of evolutions and uses of the Internet.

Observatory on Digital Communication

The Observatory on Digital Communication (OCCAM) was established in 1996 by UNESCO in Milan, with the Agreements signed by the Director General, Federico Mayor and Mayor Marco Formentini in June 1996. The acronym stands for Observatory for Cultural and Audiovisual Communication in the Mediterranean.