| Industry | Veterinary services |
|---|---|
| Founded | 2020 |
| Founder | Mark Bordo, Regan Johnson |
| Headquarters | Toronto, Canada |
Area served | USA, Canada, UK, Worldwide |
| Website | vetster |
Vetster Inc. is a Canadian veterinary telemedicine company headquartered in Toronto, Canada. [1] [2] [3] [2] [4]
Vetster was founded in 2020 by Mark Bordo and Regan Johnson. [1] [3] [5] [6] Bordo assumed the role of CEO and Johnson was appointed CTO. [1] [7] Cerys Goodall was named Chief Operating Officer in January 2022. [8]
On August 24, 2021, Vetster announced its online pet pharmacy service, VetsterRX, to the US market. [9] [10] As of October 2021, Vetster had 35 employees. [7] [11]
Together with OnePoll, Vetster published a survey on pet guilt. [12] [13] [14]
The Vetster platform allows users to schedule online consultations with veterinarians and veterinary technicians. [15] [16] Users can schedule consultations at any time of the day and any day of the week. [2] [17] The platform lets users choose which professionals to consult with, rather than assigning them to a veterinarian or technician. [18] [19] [6] Users can receive a prescription through VetsterRx or their local human pharmacy where legally available. [6]
Vetster offers video, text, and voice chat appointments. [2] [9] The Vetster platform can be accessed through the Vetster website or the Vetster mobile app. [9] [17]
In April 2022, the company signed a partnership with PetMed Express. [20] As part of the agreement, PetMeds will be the exclusive eCommerce provider of Vetster medications, and Vetster will be the exclusive provider of telehealth services to PetMed's customers. [21] [22]
In August 2022, the company expanded into the UK following a £25m raise. [23] [24] [25]
On January 31, 2024, the company launched its employer benefit Vetster for Business. [26]
Vester was named Pet Healthcare Company of the year in 2021, and recognized with the Pet App of the Year award in 2024 and 2025, by the Pet Innovation Awards. [27] [28]