Whatfix

Last updated
Whatfix
Company type Private
IndustryInternet
Founded2014;10 years ago (2014)
Headquarters San Jose, California and Bengaluru, India
Key people
Khadim Batti (CEO), Vara Kumar (Head of R&D and Pre-Sales)
Number of employees
500-1000
Website whatfix.com

Whatfix is an Indian SaaS-based digital adoption platform that provides in-app guidance, training, and performance support for web applications and software products. [1] The company is headquartered in San Jose, California, United States and Bengaluru, Karnataka, India.

Contents

History

Co-founded by Khadim Batti and Vara Kumar, the service was initially developed as a search and social media engagement platform for small businesses. [2] The company eventually pivoted to an interactive guidance platform for businesses, and was named Whatfix.

In January 2018, the company announced that veteran Silicon Valley investor Vispi Daver had moved from the board of the company and joined the executive team. [3]

In October 2019, Whatfix acquired AI platform Airim. [4] They acquired the learning management system Nittio Learn in August 2021 and the mobile assistance platform Leap.is in April 2022. [5] [6]

Funding

Whatfix raised $1 million dollars in seed funding in April 2015, [7] led by venture capital firm Powerhouse Ventures, startup accelerator GSF, and other angel investors. Whatfix raised $3.7 million more in Series A funding from Helion Ventrues in April 2017, [8] $12.5 million in Series B funding in March 2019, $32 million in Series C funding in February 2020, and $90 million in Series D funding in June 2021, tripling its valuation in one year. [9]

In July 2021, Whatfix implemented an Employee Stock Ownership Plan (ESOP) buyback of $4.3 million (₹ 320,000,000) for its employees. [10]

Product

Whatfix focuses on software adoption, user onboarding, employee training, and performance support for enterprise web, desktop, and mobile applications. [11] In 2022, the company launched its new product analytics line. [12]

Whatfix is ISO 27001:2013 certified, [13] SCORM 1.2 and DITA compliant, [14] and SOC 2 certified. [15]

Related Research Articles

<span class="mw-page-title-main">Times Internet</span> Indian multinational technology company

Times Internet is an Indian multinational technology company, headquartered in Gurgaon, India which owns, operates and invests in various internet-led products, services and technology. It is the digital arm of The Times Group, the largest media conglomerate in India. Times Internet currently owns and operates 39+ digital products across news, sports, music, video, trivia, spirituality and a suite of transaction-led market-places across real estate, personal finance, education, jobs, table reservation, agri-business, etc.

<span class="mw-page-title-main">Mayfield (company)</span> Venture capital firm

Mayfield, also known as Mayfield Fund, is a US-based venture capital firm that focuses on early-stage to growth-stage investments in enterprise and consumer technology companies. Founded in 1969 and based in Menlo Park, California, it is one of Silicon Valley's oldest venture capital firms.

<span class="mw-page-title-main">Accel (company)</span> Venture capital firm

Accel, formerly known as Accel Partners, is an American venture capital firm. Accel works with startups in seed, early and growth-stage investments. The company has offices in Palo Alto, California and San Francisco, California, with additional operating funds in London, India and China.

InMobi is an Indian multinational technology company, based in Bangalore. Its mobile-first platform allows brands, developers and publishers to engage consumers through contextual mobile advertising. The company was founded in 2007 under the name mKhoj by Naveen Tewari, Mohit Saxena, Amit Gupta and Abhay Singhal.

Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.

ironSource Ltd. is an Israeli software company that focuses on developing technologies for app monetization and distribution, with its core products focused on the app economy.

<span class="mw-page-title-main">WalkMe</span> American web-based software company

WalkMe is an American multinational software-as-a-service (SaaS) company, with headquarters in San Francisco, California. Its digital adoption platform (DAP) was recognized in Everest Group's PEAK Matrix Assessment of DAP vendors as the leading DAP product. Alongside its headquarters in San Francisco, the company has offices in Raleigh, North Carolina; Tel Aviv, Israel, and a global footprint including the United Kingdom, Australia, and Japan.

GitLab Inc. is an open-core company that operates GitLab, a DevOps software package that can develop, secure, and operate software. GitLab includes a distributed version control based on Git, including features such as access control, bug tracking, software feature requests, task management, and wikis for every project, as well as snippets.

Lightspeed Commerce is a point-of-sale and e-commerce software provider based in Montreal, Quebec, Canada. It was founded in 2005 by Dax da Silva, who served as the CEO of the company until February 2, 2022. It has offices in Montreal, New York, Ottawa, Toronto, London, Belfast, Amsterdam, Berlin, Geneva, Ghent, Melbourne, Yerevan and Tbilisi. It offers its services to retail, restaurant, and hospitality businesses.

<span class="mw-page-title-main">Oregon Venture Fund</span> Venture capital fund

Oregon Venture Fund makes venture investments in the Portland, Oregon area and throughout Oregon and SW Washington. The fund consists of 180 institutional and angel investors, of whom 85% have run or founded a business. The fund evaluates up to 300 business plans per year, selecting five to seven to invest in annually. In 2018, the fund changed its name from Oregon Angel Fund to Oregon Venture Fund and launched a new $30M fund. Since its inception, Oregon Venture Fund has generated an average annual rate of return of 34% and a return on investment exceeding $3.50 for each dollar invested.

<span class="mw-page-title-main">Tricentis</span> Austrian software testing company

Tricentis is a software testing company founded in 2007 and headquartered in Austin, Texas. It provides software testing automation and software quality assurance products for enterprise software.

Cohesity is an American privately held information technology company headquartered in San Jose, California with offices in India and Ireland. The company develops software that allows IT professionals to backup, manage and gain insights from their data across multiple systems or cloud providers. Their products also include anti-ransomware features, Disaster Recovery-as-a-Service, and SaaS management.

Andela is an American global job placement network for software developers. Andela focuses on sustainable careers, connecting technologists with long-term engagements, access to international roles, competitive compensation, and career coaching through the Andela Learning Community.

PhonePe is an Indian digital payments and financial services company headquartered in Bengaluru, Karnataka, India. PhonePe was founded in December 2015, by Sameer Nigam, Rahul Chari and Burzin Engineer. The PhonePe app, based on the Unified Payments Interface (UPI), went live in August 2016.

Nium is a Singapore-headquartered cross-border payments company. Initially founded by Prajit Nanu and Michael Bermingham, and launched as a consumer-remittance platform Instarem in 2014. In 2016, the company introduced its B2B payments platform and rebranded as Nium in 2019, subsequently elevating Pratik Gandhi to co-founder in 2021. However, Gandhi left Nium in October 2023, around the time Nium's Chief Product Officer also left the company and Nium announced a layoff of over 10% of its global staff.

Lybrate is a mobile healthcare technology company that developed an online platform to connect doctors and patients. The company was founded in 2013 and is headquartered in Delhi, India. The service allows patients to connect with the doctor online through a video call or schedule an appointment and can get info about medication.

Equitybee is an online platform for helping startup employees exercise their stock options and receive pre-IPO shares from privately held companies. It provides education about acquiring earned stock options and funding for acquiring the shares to startup employees. It was co-founded in 2017 by Oren Barzilai, Oded Golan, and Mody Radashkovich, and is based in Palo Alto, California, United States.

<span class="mw-page-title-main">Branch (company)</span> Mobile software company

Branch is a mobile software company focused on mobile deep linking and attribution. The headquarters of the Branch is located in Palo Alto, California.

MathCo is an AI, data analytics and engineering firm with its headquarters in both Chicago and Bangalore.

References

  1. ↑ Costea, Ramona. "Whatfix is Now Available in the Oracle Cloud Marketplace". Archived from the original on 2017-09-08. Retrieved 2017-09-06.
  2. ↑ "Tech startups such as Nowfloats, Whatfix and Zoho eye potential of local SMEs". The Economic Times. 2015-04-28. Retrieved 2017-09-07.
  3. ↑ www.ETtech.com. "Enterprise focused Whatfix onboards MakeMyTrip investor Vispi Daver - ETtech". ETtech.com. Retrieved 2018-02-27.
  4. ↑ Newsdesk, HrNxt (2019-11-01). "Tech Startup Whatfix Acquires AI Platform Airim". hrnxt.com. Retrieved 2020-04-01.
  5. ↑ Newsdesk, AIT (2021-08-10). "Whatfix Closes Nittio Learn Acquisition During Record Quarter In Q2, 2021". aithority.com/. Retrieved 2021-08-10.
  6. ↑ "Whatfix acquires Leap to expand mobile capabilities". The Economic Times. Retrieved 29 October 2022.
  7. ↑ Abrar, Peerzada (2015-04-10). "Whatfix raises Rs 5.5 crore from PGSF". The Economic Times. Retrieved 2017-09-07.
  8. ↑ "Whatfix raises US$3.7M Series A to allow businesses to create interactive help guides on websites" . Retrieved 2017-09-07.
  9. ↑ Kreutzer, Laura (2021-06-08). "SoftBank Extends Second Vision Fund Investment Spree With Whatfix Deal". www.wsj.com/. Retrieved 2021-06-08.
  10. ↑ Shah, Sneha (2021-07-06). "Whatfix unveils its first-ever Esop buyback scheme". economictimes.indiatimes.com/. Retrieved 2021-07-06.
  11. ↑ "How Whatfix Grew To 200+ Customers With Its Performance Support Platform". inc42.com. Retrieved 2017-09-07.
  12. ↑ "Whatfix Launches Product Analytics, Building on 2022 Success".
  13. ↑ GmbH, finanzen.net. "Whatfix Receives ISO3 Certification Demonstrating Highest Information Security Standards". markets.businessinsider.com. Retrieved 2017-11-13.
  14. ↑ "Whatfix Launches World's First SCORM-compliant In-app Guidance Tool". Learning Solutions Magazine. Retrieved 2017-09-07.
  15. ↑ "Whatfix Completes SOC 2 Certification". PR.com. Retrieved 2018-02-27.
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.