Conversation is interactive communication between two or more people. The development of conversational skills and etiquette is an important part of socialization. The development of conversational skills in a new language is a frequent focus of language teaching and learning. Conversation analysis is a branch of sociology which studies the structure and organization of human interaction, with a more specific focus on conversational interaction.
Deborah Frances Tannen is an American author and professor of linguistics at Georgetown University in Washington, D.C. Best known as the author of You Just Don't Understand, she has been a McGraw Distinguished Lecturer at Princeton University and was a fellow at the Center for Advanced Study in the Behavioral Sciences following a term in residence at the Institute for Advanced Study in Princeton, NJ.
Men Are from Mars, Women Are from Venus (1992) is a book written by American author and relationship counselor John Gray. The book states that most common relationship problems between men and women are a result of fundamental psychological differences between the sexes, which the author exemplifies by means of its eponymous metaphor: that men and women are from distinct planets—men from Mars and women from Venus—and that each sex is acclimated to its own planet's society and customs, but not to those of the other. One example is men's complaint that if they offer solutions to problems that women bring up in conversation, the women are not necessarily interested in solving those problems, but talking about them. The book asserts each sex can be understood in terms of distinct ways they respond to stress and stressful situations.
Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy, it is a skill that can be learned and a mode of communication. Dorland's Medical Dictionary defines assertiveness as:
Discourse analysis (DA), or discourse studies, is an approach to the analysis of written, spoken, or sign language, including any significant semiotic event.
Robin Tolmach Lakoff is a professor emerita of linguistics at the University of California, Berkeley. Her 1975 book Language and Woman's Place is often credited for making language and gender a major debate in linguistics and other disciplines.
Rudeness is a display of actual or perceived disrespect by not complying with the social norms or etiquette expected within a relationship, social group, or culture. Social norms are established as the essential guidelines of normally accepted behavior within a given context, and individuals often establish personal boundaries to meet their own needs and desires within smaller settings, such as friendships. To be unwilling to align one's behavior with these norms known to the general population of what is socially acceptable is to be rude. These norms may resemble a sort of "unspoken law", with social repercussions or rewards for violators or advocates, respectively.
That's Not What I Meant! How Conversational Style Makes or Breaks Relationships is Deborah Tannen's first book presenting, for a general audience, her linguistic approach to explaining how ways of speaking affect relationships. Predating by four years her phenomenally bestselling book about gender differences in ways of speaking, You Just Don't Understand, this book approaches communication and miscommunication from a linguistic point of view rather than a psychological one, emphasizing differences between the genders. The book lays out the linguistic devices and rituals that constitute "conversational style", such as indirectness, pacing, pausing, humor, overlap, and interruption, and shows their effects when styles differ.
Difference theory, broadly, is based on studies of communication and other interactions that find cultural differences between men and women.
Variation is a characteristic of language: there is more than one way of saying the same thing in a given language. Variation can exist in domains such as pronunciation, lexicon, grammar, and other features. Different communities or individuals speaking the same language may differ from each other in their choices of which of the available linguistic features to use, and the same speaker may make different choices on different occasions.
Research into the many possible relationships, intersections and tensions between language and gender is diverse. It crosses disciplinary boundaries, and, as a bare minimum, could be said to encompass work notionally housed within applied linguistics, linguistic anthropology, conversation analysis, cultural studies, feminist media studies, feminist psychology, gender studies, interactional sociolinguistics, linguistics, mediated stylistics, sociolinguistics, and feminist language reform and media studies.
Justine M. Cassell is an American professor and researcher interested in human-human conversation, human-computer interaction, and storytelling. Since August 2010, she has been on the faculty of the Carnegie Mellon Human Computer Interaction Institute (HCII) and the Language Technologies Institute, with courtesy appointments in Psychology, and the Center for Neural Bases of Cognition. Cassell has served as the chair of the HCII, as associate vice-provost, and as Associate Dean of Technology Strategy and Impact for the School of Computer Science. She currently divides her time between Carnegie Mellon, where she now holds the Dean's Professorship in Language Technologies, and PRAIRIE, the Paris Institute on Interdisciplinary Research in AI, where she also holds the position of senior researcher at Inria Paris.
Deborah Cameron is a British linguist and feminist who currently holds the Rupert Murdoch Professorship in Language and Communication at Worcester College, Oxford University.
Complimentary language is a speech act that caters to positive face needs. Positive face, according to Brown and Levinson, is "the positive consistent self-image or 'personality' claimed by interactions". Many studies examine complimentary language in relation to gender because of the noticeable differences in compliment topic, explicitness, and response depending on gender of the speaker as well as the gender of the addressee. Analysts use these studies to demonstrate their theories about inherent differences between the genders and the societal impact of gender roles.
Interactional sociolinguistics is a subdiscipline of linguistics that uses discourse analysis to study how language users create meaning via social interaction. It is one of the ways in which linguists look at the intersections of human language and human society; other subfields that take this perspective are language planning, minority language studies, quantitative sociolinguistics, and sociohistorical linguistics, among others. Interactional sociolinguistics is a theoretical and methodological framework within the discipline of linguistic anthropology, which combines the methodology of linguistics with the cultural consideration of anthropology in order to understand how the use of language informs social and cultural interaction. Interactional sociolinguistics was founded by linguistic anthropologist John J. Gumperz. Topics that might benefit from an Interactional sociolinguistic analysis include: cross-cultural miscommunication, politeness, and framing.
Susan Catherine Herring is an American linguist and communication scholar who researches gender differences in Internet use, and the characteristics, functions, and emergent norms associated with language, communication, and behavior in new online forms such as social media. She is Professor of Information Science and Linguistics at Indiana University Bloomington, where she founded and directs the Center for Computer-Mediated Communication. In 2013 she received the Association for Information Science & Technology Research Award for her contributions to the field of computer-mediated communication. She has been a fellow at the Center for Advanced Study in the Behavioral Sciences at Stanford University. Herring also founded and directed the BROG project.
Turn-taking is a type of organization in conversation and discourse where participants speak one at a time in alternating turns. In practice, it involves processes for constructing contributions, responding to previous comments, and transitioning to a different speaker, using a variety of linguistic and non-linguistic cues.
Mansplaining is a pejorative term meaning "(for a man) to comment on or explain something, to a woman, in a condescending, overconfident, and often inaccurate or oversimplified manner".
Deborah Sue Schiffrin was an American linguist who researched areas of discourse analysis and sociolinguistics, producing seminal work on the topic of English discourse markers.
An interruption is a speech action when one person breaks in to interject while another person is talking. Linguists, social psychologists, anthropologists, and sociologists are among the social scientists who have studied and identified patterns of interruption that may differ by gender, social status, race/ethnicity, culture, and political orientation.
