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Deborah Szebeko (born 1980,[ citation needed ]) is the founding director of the social design agency Thinkpublic.
After volunteering for nine months at Great Ormond Street Children's Hospital NHS Trust in 2003, Szebeko recognized the potential for design to enhance communication and patient experiences in healthcare settings. [1] Szebeko established thinkpublic in 2004, following participation in the NESTA Creative Pioneer Programme. [2]
Using design to improve health and public services, Szebeko and thinkpublic have worked with organisations across the world in the health and social sectors, with experience in designing services, products, and social enterprise.[ clarification needed ]
At the heart of thinkpublic and Szebeko's work is co-design, a Participatory design methodology for involving people in identifying opportunities and needs, then using creative tools to design solutions.
Working across the public, third and private sectors, Szebeko has used design and research methodologies to encourage service innovation and enterprise. Over the past 13 years, she has successfully used her service design approach to inform and develop products, enterprises and service innovations that have been rolled out internationally by the NHS Institute for Innovation and Improvement, the Department of Health (UK), NESTA, Alzheimer's Society, Cabinet Office, AstraZeneca, DigitasLBi and Design Council.
In 2012, thinkpublic won Design Week Service Design Award, followed by being ranked in the top 50 Agencies of the year.
In 2008, for her dedication to social innovation, Szebeko won the British Council's UK Young Design Entrepreneur Award and was listed in the Top 10 for ‘The Future 500’ in The Observer and New Statesman.
In 2003, Szebeko won the HEFSC Young Volunteer of the Year Award for her design work at Great Ormond St Children's Hospital NHS Trust.
Since setting up thinkpublic, Szebeko has presented her work at international design and health conferences including: Leading Age Services Congress (Australia 2015), Design Indaba (Cape Town 2011), The European Business Analysts Conference (London 2010), Women in Design (Poland 2011), Designs of the Time (Cornwall 2011), Reinventing Design (Hong Kong Design Centre, 2008), Designs of the Time (Newcastle, 2007), NESTA Young Innovators (London, 2007), The European Forum on Quality Improvement in Healthcare (Prague, 2006), Doors of Perception (New Delhi, 2005) and DOORS Leaders Round Table (Amsterdam, 2004).
Papers written by Szebeko on Co-design:
Victor Olufemi Adebowale, Baron Adebowale, is the former Chief Executive of the social care enterprise Turning Point and the current Chair of the NHS Confederation, and was one of the first individuals to become a People's Peer.
Service design is the activity of planning and arranging people, infrastructure, communication and material components of a service in order to improve its quality, and the interaction between the service provider and its users. Service design may function as a way to inform changes to an existing service or create a new service entirely.
The Healthcare Commission was a non-departmental public body sponsored by the Department of Health of the United Kingdom. It was set up to promote and drive improvement in the quality of health care and public health in England and Wales. It aimed to achieve this by becoming an authoritative and trusted source of information and by ensuring that this information is used to drive improvement. The Commission was abolished on 31 March 2009 and its responsibilities in England broadly subsumed by the Care Quality Commission.
Social innovations are new social practices that aim to meet social needs in a better way than the existing solutions, resulting from - for example - working conditions, education, community development or health. These ideas are created with the goal of extending and strengthening civil society. Social innovation includes the social processes of innovation, such as open source methods and techniques and also the innovations which have a social purpose—like activism, crowdfunding, time-based currency, telehealth, cohousing, virtual volunteering, microcredit, or distance learning. There are many definitions of social innovation, however, they usually include the broad criteria about social objectives, social interaction between actors or actor diversity, social outputs, and innovativeness. Different definitions include different combinations and different number of these criteria. Transformative social innovation not only introduces new approaches to seemingly intractable problems, but is successful in changing the social institutions that created the problem in the first place.
NHS Scotland, sometimes styled NHSScotland, is the publicly–funded healthcare system in Scotland and one of the four systems that make up the National Health Service in the United Kingdom. It operates 14 territorial NHS boards across Scotland, supported by seven special non-geographic health boards, and Public Health Scotland.
Social design is the application of design methodologies in order to tackle complex human issues, placing the social issues as the priority. Historically social design has been mindful of the designer's role and responsibility in society, and of the use of design processes to bring about social change. Social design as a discipline has been practiced primarily in two different models, as either the application of the human-centered design methodology in the social sector or governmental sector, or sometimes is synonymously practiced by designers who venture into social entrepreneurship.
Healthcare in England is mainly provided by the National Health Service (NHS), a public body that provides healthcare to all permanent residents in England, that is free at the point of use. The body is one of four forming the UK National Health Service as health is a devolved matter; there are differences with the provisions for healthcare elsewhere in the United Kingdom, and in England it is overseen by NHS England. Though the public system dominates healthcare provision in England, private health care and a wide variety of alternative and complementary treatments are available for those willing and able to pay.
BMI Healthcare was an independent provider of private healthcare, offering treatment to private patients, medically insured patients, and NHS patients. As of 2019, it had 54 private hospitals and healthcare facilities across the UK, with headquarters in London. In December 2019, it was acquired by a parent company of Circle Health and was replaced by Circle Health Group in 2022.
Rahul Alex Panicker is a technology leader and entrepreneur, formerly Chief Innovation Officer at the Wadhwani Institute for Artificial Intelligence, and best known as the President and Co-founder of Embrace Innovations and Embrace, a social enterprise startup that aims to help premature and low-birth-weight babies, through a low-cost infant warmer.
As part of the English NHS programme of separating the provision of services from commissioning known as Transforming Community Services a number of community health trusts were established when these services were separated from primary care trusts.
Private healthcare in the UK, where universal state-funded healthcare is provided by the National Health Service, is a niche market.
NHS Improvement (NHSI) was a non-departmental body in England, responsible for overseeing the National Health Service's foundation trusts and NHS trusts, as well as independent providers that provide NHS-funded care. It supported providers to give patients consistently safe, high quality, compassionate care within local health systems that are financially sustainable.
The 2016 Queen's Birthday Honours are appointments by some of the 16 Commonwealth realms of Queen Elizabeth II to various orders and honours to reward and highlight good works by citizens of those countries. The Birthday Honours are awarded as part of the Queen's Official Birthday celebrations during the month of June. The Queen's Birthday Honours were announced on 6 June 2016 in New Zealand and 10 June in the United Kingdom.
The 2017 Queen's Birthday Honours were appointments by some of the 16 Commonwealth realms of Queen Elizabeth II to various orders and honours to reward and highlight good works by citizens of those countries. The Birthday Honours were awarded as part of the Queen's Official Birthday celebrations during the month of June. The Queen's Birthday Honours for the United Kingdom were announced on 16 June; the honours for New Zealand were announced on 5 June and for Australia on 12 June.
Cera Care is a digital-first healthcare-at-home company delivering care, nursing, telehealth and repeat prescription services in people’s homes via technology. Founded in 2015, the company provides elderly and vulnerable communities with care in their own homes, and allows families to arrange the care.
The 2018 Queen's Birthday Honours are appointments by some of the 16 Commonwealth realms of Queen Elizabeth II to various orders and honours to reward and highlight good works by citizens of those countries. The Birthday Honours are awarded as part of the Queen's Official Birthday celebrations during the month of June. The Queen's Birthday Honours for the United Kingdom were announced on 9 June; the honours for New Zealand were announced on 4 June and for Australia on 11 June.
The 2020 New Year Honours are appointments by some of the 16 Commonwealth realms to various orders and honours to recognise and reward good works by citizens of those countries. The New Year Honours are awarded as part of the New Year celebrations at the start of January and were officially announced in The London Gazette on 27 December 2019. Australia, an independent Realm, has a separate honours system and its first honours of the year, the 2020 Australia Day Honours, coincide with Australia Day on 26 January.
The Queen's Birthday Honours for 2020 are appointments by some of the 16 Commonwealth realms of Queen Elizabeth II to various orders and honours to reward and highlight good works by citizens of those countries. The Birthday Honours are awarded as part of the Queen's Official Birthday celebrations during the month of June. The honours for New Zealand were announced on 1 June, and for Australia on 8 June.
The 2021 New Year Honours are appointments by some of the 16 Commonwealth realms to various orders and honours to recognise and reward good works by citizens of those countries. The New Year Honours are awarded as part of the New Year celebrations at the start of January and those for 2021 were announced on 30 December 2020.
The 2022 Queen's Birthday Honours are appointments by some of the 15 Commonwealth realms of Queen Elizabeth II to various orders and honours to reward and highlight good works by citizens of those countries. The Birthday Honours are awarded as part of the Queen's Official Birthday celebrations during the month of June. They were announced on 1 June 2022, in anticipation of the Queen's Platinum Jubilee. They were the last honours granted by the Queen before her death on 8 September 2022.
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