Distrust

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Aboriginal women showing distrust of the photographer BRE GIRLS.jpg
Aboriginal women showing distrust of the photographer

Distrust is a formal way of not trusting any one party too much in a situation of grave risk or deep doubt. It is commonly expressed in civics as a division or balance of powers, or in politics as means of validating treaty terms. Systems based on distrust simply divide the responsibility so that checks and balances can operate. The phrase "trust, but verify" refers specifically to distrust.

Contents

In systems of government

An electoral system inevitably is based on distrust, but not on mistrust. Parties compete in the system, but they do not compete to subvert the system itself, or gain bad faith advantage through it - if they do they are easily caught by the others. Much mistrust does exist between parties, and it is exactly this which motivates putting in place a formal system of distrust. Diplomatic protocol for instance, which applies between states, relies on such means as formal disapproval which in effect say "we do not trust that person". It also tends to rely on a strict etiquette - distrusting each person's habits to signal their intent, and instead relying on a global standard for behaviour in sensitive social settings.

Corporate governance relies on distrust insofar as the board is not to trust the reports it receives from management, but is empowered to investigate them, challenge them, and otherwise act on behalf of shareholders vs. managers. The fact that they rarely or never do so in most American companies is a sign that the distrust relationship has broken down - accounting scandals and calls for accounting reform are the inevitable result. It is precisely to avoid such larger crises of trust in "the system" that formal distrust measures are put in place to begin with.

In computer science

A protocol as defined in computer science uses a more formal idea of distrust itself. Different parts of a system are not supposed to "trust" each other but rather perform specific assertions, requests and validations. Once these are passed, the responsibility for errors lies strictly with the receiving part of the system, not that which sent the original information. Applying this principle inside one program is called contract-based design.

Neurochemical studies

Neuroeconomics explain how economists are attempting to understand why humans trust or distrust others by recording physiological measurements during trust experiments. [1] Economists conducted an experiment observing distrust through a trust game. Subjects were asked to anonymously donate various amounts of money to other anonymous subjects with no guarantee of receiving money in return. Various conditions were run of the experiment and after each decision, subjects' levels of DHT were measured. The results of this experiment suggest men and women respond to distrust physiologically differently; a heightened level of the hormone Dihydrotestosterone (DHT) in men is associated with distrust. However, more research is needed in order to accurately state the correlation between the amount of DHT present in males and responses to distrust. [1]

Sociological studies

It has been argued that by supporting healthy suspicion and vigilance, distrust does not always have detrimental consequences and can be related to positive outcomes. [2] It has been shown to increase the speed and performance of individuals and groups [3] at certain tasks. It has been empirically shown that distrust increases performance in nonroutine (creative, unstructured) tasks while decreasing performance in routine (cooperative, structured) tasks. [4]

Research on high-risk settings such as oil platforms, investment banking, medical surgery, aircraft piloting and nuclear powerplants has related distrust to failure avoidance. [5] [6] When nonroutine strategies are needed, distrusting persons perform better, while when routine strategies are needed trusting persons perform better. [7] This research was extended to entrepreneurial firms by Gudmundsson and Lechner. [8] They argued that in entrepreneurial firms, the prospect of failure is ever present, resembling nonroutine situations in high-risk settings. They found that the firms of distrusting entrepreneurs were more likely to survive than the firms of optimistic or overconfident entrepreneurs, because the distrusting entrepreneurs would emphasize failure avoidance through sensible task selection, and more analysis. [9] Kets de Vries has pointed out that distrusting entrepreneurs are more alert about their external environment. [10] Thus, distrusting entrepreneurs are less likely to discount negative events, and are more likely to engage control mechanisms. [8] [11] [10] [12] Thus, according to Gudmundsson and Lechner distrust leads to higher precaution and therefore increases chances of entrepreneurial firm survival. [8]

See also

Related Research Articles

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<span class="mw-page-title-main">Public key infrastructure</span> System that can issue, distribute and verify digital certificates

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Organizational culture refers to culture related to organizations including schools, universities, not-for-profit groups, government agencies, and business entities. Alternative terms include corporate culture and company culture. The term corporate culture emerged in the late 1980s and early 1990s. It was used by managers, sociologists, and organizational theorists in the 1980s.

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<span class="mw-page-title-main">Behavioral neuroscience</span> Field of study

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<span class="mw-page-title-main">Trust (social science)</span> Assumption of and reliance on the honesty of another party

Trust means believing that another person will do what is expected. It brings with it a willingness for one party to become vulnerable to another party, on the presumption that the trustee will act in ways that benefit the trustor. In addition, the trustor does not have control over the actions of the trustee. Scholars distinguish between generalized trust, which is the extension of trust to a relatively large circle of unfamiliar others, and particularized trust, which is contingent on a specific situation or a specific relationship.

<span class="mw-page-title-main">Trust metric</span> Term in psychology and sociology

In psychology and sociology, a trust metric is a measurement or metric of the degree to which one social actor trusts another social actor. Trust metrics may be abstracted in a manner that can be implemented on computers, making them of interest for the study and engineering of virtual communities, such as Friendster and LiveJournal.

<span class="mw-page-title-main">Mental model</span> Explanation of someones thought process about how something works in the real world

A mental model in psychology is an internal representation of external reality, hypothesized to play a major role in cognition, reasoning and decision-making. The term was coined by Kenneth Craik in 1943 who suggested that the mind constructs "small-scale models" of reality that it uses to anticipate events.

A family business is a commercial organization in which decision-making is influenced by multiple generations of a family, related by blood or marriage or adoption, who has both the ability to influence the vision of the business and the willingness to use this ability to pursue distinctive goals. They are closely identified with the firm through leadership or ownership. Owner-manager entrepreneurial firms are not considered to be family businesses because they lack the multi-generational dimension and family influence that create the unique dynamics and relationships of family businesses.

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Intrapreneurship is the act of behaving like an entrepreneur while working within a large organization. Intrapreneurship is known as the practice of a corporate management style that integrates risk-taking and innovation approaches, as well as the reward and motivational techniques, that are more traditionally thought of as being the province of entrepreneurship. Corporate entrepreneurship is a more general term referring to entrepreneurial actions taking place within an existing organization whereas Intrapreneurship refers to individual activities and behaviors.

<span class="mw-page-title-main">Paul J. Zak</span> American neuroeconomist

Paul J. Zak is an American neuroeconomist.

Entrepreneurship is the creation or extraction of economic value in ways that generally entail beyond the minimal amount of risk, and potentially involving values besides simply economic ones.

Trust management deals with how people or groups determine who or what to trust.

Swift trust is a form of trust occurring in temporary organizational structures, which can include quick starting groups or teams. It was first explored by Debra Meyerson and colleagues in 1996. In swift trust theory, a group or team assumes trust initially, and later verifies and adjusts trust beliefs accordingly.

Neuromanagement uses cognitive neuroscience, among other life science fields, and technology to analyze economic and managerial issues. It focuses on exploring human brain activities and mental processes when people are faced with typical problems of economics and management. This research provides insight into human decision-making and other general social behavior. The main research areas include decision neuroscience, neuroeconomics, neuromarketing, neuro-industrial engineering, and neuro-information systems. Neuromanagement was first proposed in 2006 by Professor Qingguo Ma, the director of Neuromanagement Laboratory of Zhejiang University.

Yaacov Schul is an Israeli professor of cognitive and social psychology at the Hebrew University of Jerusalem.

References

  1. 1 2 Zak, Paul J.; Karla Borja; William T. Matzner; Robert Kurzban (2005). "The Neuroeconomics of Distrust: Sex Differences in Behavior and Physiology" (PDF). The American Economic Review. 95 (2): 360–3. doi:10.1257/000282805774669709. hdl: 10983/26303 . PMID   29125276.
  2. Kramer, Roderick M. (1999). "TRUST AND DISTRUST IN ORGANIZATIONS: Emerging Perspectives, Enduring Questions". Annual Review of Psychology . 50 (1): 569–598. doi:10.1146/annurev.psych.50.1.569. ISSN   0066-4308. PMID   15012464. S2CID   14616152.
  3. Lowry, Paul Benjamin; Justin Scott Giboney; Ryan Schuetzler; Jacob Richardson; Tom Gregory; John Romney; Bonnie Anderson (5–8 January 2009). "The Value of Distrust in Computer-Based Decision-Making Groups". 43rd Annual Hawaii International Conference on System Sciences. SSRN   1487345.
  4. Schul, Y.; Mayo, R.; Burnstein, E. (2008). "The value of distrust". Journal of Experimental Social Psychology. 44 (5): 1293–1302. doi:10.1016/j.jesp.2008.05.003.
  5. Conchie, S. M. & Donald, I. J. (2007). The functions and development of safety-specific trust and distrust. Safety Science, 46(1) 92-103.
  6. Burns, C., Mearns, K. & McGeorge, P. (2006). Explicit and Implicit Trust Within Safety Culture. Risk Analysis, 26(5), 1139-1150.
  7. Schul, Y., Mayo, R., & Burnstein, E. (2008). The Value of Distrust. Journal of Experimental Social Psychology, 44, 1293–1302.
  8. 1 2 3 GUDMUNDSSON, S.V. and LECHNER, C. (2013) Cognitive Biases, Organization, and Entrepreneurial Firm Survival. European Management Journal, 31(3), 278-294
  9. Teach, R.D., Schwartz, R.G., & Tarpley, F.A. (1989). The recognition and exploitation of opportunity in the software industry: a study of surviving firms. Frontiers of Entrepreneurship Research. Wellesley, MA: Babson College, 383–397.
  10. 1 2 Kets de Vries, M. (2003). The entrepreneur on the couch. INSEAD Quarterly, 5, 17-19.
  11. Davis, J. H., Schoorman, F. D., & Donaldson, L. (1997). Toward a stewardship theory of management. Academy of Management Review, 22, 20-47.
  12. Lewicki, R., McAllister, D., & Bies, R. (1998). Trust and distrust: New relationships and realities. Academy of Management Review, 23, 438 – 458.

Further reading