Scroogled

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Scroogled (a portmanteau of "screwed" and "Google") was a Microsoft attack advertising campaign that ran between November 2012 and 2014. Created by Mark Penn, the campaign sought primarily to attack a competing company, Google, by pointing out disadvantages and criticism of their products and services in comparison to those run by Microsoft (particularly, Bing and Outlook.com). The original campaign focused on Google Shopping's change to a pay-per-click model, with later campaigns focusing upon Google's use of user data for targeted advertising, and the capabilities of the ChromeOS platform in comparison to Windows.

Contents

History

Although Microsoft had attacked Google in its advertising before, the Scroogled campaign began in November 2012, attacking the Google Shopping service for its shift to a pay-per-click (PPC) model in which retailers are required to pay Google to have products listed, and are ranked in search results by their payments and relevance. The site suggested that users use Microsoft's competing Bing Shopping service instead, which had previously vowed not to shift to a PPC model. [1]

The next campaign in February 2013 incorporated elements of advocacy, attacking Gmail for using the contents of messages to generate targeted advertising, and recommending Outlook.com instead. The site also featured a survey of 1,000 users against the service's advertising practices, and a petition calling upon Google to stop engaging in the practice. [2]

In April 2013, Microsoft attacked Android, citing a recent allegation that Google Play Store had been, without disclosure, leaking basic personal information about users (including names, email addresses, and phone numbers) to application developers. [3] [4]

In August 2013, alongside the launch of its Bing for Schools initiative, Microsoft argued that Google's use of advertising on search results pages in an educational environment could "distract [students] from their studies", unlike the ad-free version of Bing that can be enabled through the Bing for Schools program. [5]

In November 2013, Microsoft began to offer Scroogled merchandise through Microsoft Store, such as shirts and mugs featuring designs attacking Google's privacy practices. [6] That same month, Microsoft also released a Scroogled ad starring Rick Harrison in parody of his television series Pawn Stars , which saw Harrison rejecting a Chromebook at his pawn shop due to its reliance on web-based software, as opposed to a "traditional" computer with Windows and Office. [7]

In March 2021, Google began complaining about Microsoft's "Scroogled playbook" in an official Google blog post. [8]

Legacy

After terminating the Scroogled campaign, Microsoft redirected its website "scroogled.com" to "whymicrosoft.com", a website that argues that Microsoft's products are better than those of other companies. [9] The website later was updated to redirect to microsoft.com/together, later to microsoft.com/resilience, then to microsoft.com/flexibility. Currently, it redirects to microsoft.com/microsoft-cloud.[ citation needed ]

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References

  1. ↑ "Microsoft launches 'Scroogled' anti-Google Shopping website". The Verge. Vox Media. Retrieved 28 November 2013.
  2. ↑ "Microsoft steps up 'Scroogle' campaign against Google with advocacy twist". PC World. IDG. Retrieved 27 January 2015.
  3. ↑ "Google raises privacy fears as personal details are released to app developers". The Guardian. Retrieved 27 January 2015.
  4. ↑ "Microsoft's latest 'Scroogled' ad attacks Android with privacy fears". The Verge. Vox Media. Retrieved 27 January 2015.
  5. ↑ "Microsoft turns Scroogled into 'Schoolgled' in new anti-Google attack ad". Computerworld. IDG. Retrieved 27 January 2015.
  6. ↑ "Microsoft Store now selling snarky anti-Google 'Scroogled' mugs and T-shirts". PC World. IDG. Retrieved 27 January 2015.
  7. ↑ "Microsoft's latest 'Scroogled' ad uses 'Pawn Stars' show to rip into Google's Chromebooks". The Verge. Vox Media. Retrieved 27 January 2015.
  8. ↑ "Our ongoing commitment to supporting journalism". Google. 2021-03-12. "So maybe it’s not surprising to see them dusting off the old diversionary Scroogled playbook.". Retrieved 2022-04-01.
  9. ↑ "Scroogled no more: Microsoft's anti-Google campaign slinks away for good". PCWorld.
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