Internet telephony service provider

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An Internet telephony service provider (ITSP) offers digital telecommunications services based on Voice over Internet Protocol (VoIP) that are provisioned via the Internet.

Contents

ITSPs provide services to end-users directly or as whole-sale suppliers to other ITSPs.

ITSPs use a variety of signaling and multimedia protocols, including the Session Initiation Protocol (SIP), the Media Gateway Control Protocol (MGCP), Megaco, and the H.323 protocol. H.323 is one of the earliest VoIP protocols, but its use is declining and it is rarely used for consumer products. [1]

Retail customers of an ITSP may use traditional analog telephone sets attached to an analog telephony adapter (ATA) to connect to the service provider's network via a local area network, they may use an IP phone, or they may connect a private branch exchange (PBX) system to the service via media gateways.

ITSPs are also known as voice service providers (VSP).[ citation needed ]

History

In the United States, net2Phone began offering consumer VoIP service in 1995. [2]

Usually, ITSPs negotiate agreements for route termination to various parts of the world from multiple VoIP providers. ITSP customers may be able to choose a VoIP provider for their VoIP calls. Customers may be able to do this by specifying the maximum price they are willing to pay per minute for a call and the lowest quality they are willing to tolerate. The ITSP routing software searches for the wholesale VoIP providers who meet the customer specification and attempt to route the customer call to the providers starting with the one have the lowest quoted price. Pricing to different parts of the world depend on several factors, such as the routing via a white route or a black route, wholesaler's margin, and the country's regulations.[ citation needed ]

See also

Related Research Articles

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In telecommunications, a customer-premises equipment or customer-provided equipment (CPE) is any terminal and associated equipment located at a subscriber's premises and connected with a carrier's telecommunication circuit at the demarcation point ("demarc"). The demarc is a point established in a building or complex to separate customer equipment from the equipment located in either the distribution infrastructure or central office of the communications service provider.

Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services over the Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).

Asterisk (PBX) PBX software

Asterisk is a software implementation of a private branch exchange (PBX). In conjunction with suitable telephony hardware interfaces and network applications, Asterisk is used to establish and control telephone calls between telecommunication endpoints, such as customary telephone sets, destinations on the public switched telephone network (PSTN), and devices or services on voice over Internet Protocol (VoIP) networks. Its name comes from the asterisk (*) symbol for a signal used in dual-tone multi-frequency (DTMF) dialing.

Analog telephone adapter

An analog telephone adapter (ATA) is a device for connecting traditional analog telephones, fax machines, and similar customer-premises devices to a digital telephone system or a voice over IP telephony network.

Business telephone system Multiline telephone system typically used in business environments

A business telephone system is a multiline telephone system typically used in business environments, encompassing systems ranging in technology from the key telephone system (KTS) to the private branch exchange (PBX).

A session border controller (SBC) is a network element deployed to protect SIP based voice over Internet Protocol (VoIP) networks.

The next-generation network (NGN) is a body of key architectural changes in telecommunication core and access networks. The general idea behind the NGN is that one network transports all information and services by encapsulating these into IP packets, similar to those used on the Internet. NGNs are commonly built around the Internet Protocol, and therefore the term all IP is also sometimes used to describe the transformation of formerly telephone-centric networks toward NGN.

Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate a private branch exchange (PBX) system. The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the PBX, and transmits the dialed telephone number to the PBX so that a PBX extension is directly accessible for an outside caller, possibly by-passing an auto-attendant.

VoIP phone

A VoIP phone or IP phone uses voice over IP technologies for placing and transmitting telephone calls over an IP network, such as the Internet. This is in contrast to a standard phone which uses the traditional public switched telephone network (PSTN).

The Open Settlement Protocol (OSP) is a client/server protocol used by Internet service providers to exchange authorization, accounting, and usage information to support IP telephony. Open Settlement Protocol is implemented in voice telephony gateways such as softswitches, H.323 multimedia conferencing gateways, and Session Initiation Protocol (SIP) proxies.

Origination in VOIP telephony refers to calls that originate in the PSTN public switched telephone network and are carried to their destination over the Internet.

H.323 Audio-visual communication signaling protocol

H.323 is a recommendation from the ITU Telecommunication Standardization Sector (ITU-T) that defines the protocols to provide audio-visual communication sessions on any packet network. The H.323 standard addresses call signaling and control, multimedia transport and control, and bandwidth control for point-to-point and multi-point conferences.

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A softphone is a software program for making telephone calls over the Internet using a general purpose computer rather than dedicated hardware. The softphone can be installed on a piece of equipment such as a desktop, mobile device, or other computer and allows the user to place and receive calls without requiring an actual telephone set. Often, a softphone is designed to behave like a traditional telephone, sometimes appearing as an image of a handset, with a display panel and buttons with which the user can interact. A softphone is usually used with a headset connected to the sound card of the PC or with a USB phone.

SIP trunking is a voice over Internet Protocol (VoIP) technology and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and unified communications facilities. Most unified communications applications provide voice, video, and other streaming media applications such as desktop sharing, web conferencing, and shared whiteboard.

SunComm Technology is a Taiwan multinational computer technology and GSM Voice over IP gateway manufacturer. The main products in 2010 focused on GSM VoIP gateways & IP surveillance camera devices. Core members have been engaging in the communication & networks industry since 1977.

VaxTele SIP Server SDK is a complete development toolkit, which allows software vendors and Internet telephony service providers (ITSP) to develop SIP Server and (SIP) Session Initiation Protocol based VoIP systems for Microsoft Windows to install computer to computer voice chat, chat rooms, IVR systems, call center services, calling card services, dial/receive computer to PSTN and mobile phone calling services.

Federated VoIP is a form of packetized voice telephony that uses voice over IP between autonomous domains in the public Internet without the deployment of central virtual exchange points or switching centers for traffic routing. Federated VoIP uses decentralized addressing systems, such as ENUM, for location and identity information of participants and implements secure, trusted communications (TLS) for identify verification.

STIR/SHAKEN, or SHAKEN/STIR, is a suite of protocols and procedures intended to combat caller ID spoofing on public telephone networks. Caller ID spoofing is used by robocallers to mask their identity or to make it appear the call is from a legitimate source, often a nearby phone number with the same area code and exchange, or from well-known agencies like the Internal Revenue Service or Ontario Provincial Police. This sort of spoofing is common for calls originating from voice-over-IP (VoIP) systems, which can be located anywhere in the world.

References

  1. Southeren, Craig (January 2005). "Keynote speech, Free Software/Open Source Telephony Summit". Archived from the original on 2009-02-06. Retrieved 2009-01-23.
  2. "Timeline" . Retrieved 2008-09-25. November 1995 Announces Plans to Release First PC-to-Phone Technology