The Digital Private Network Signalling System (DPNSS) is a network protocol used on digital trunk lines for connecting to PABX. It supports a defined set of inter-networking facilities.
Title 47 CFR Part 68 is a section of the Code of Federal Regulations of the United States that regulate the direct electrical connection of telecommunications equipment and customer premises wiring with the public switched telephone network, certain private line services, and connection of private branch exchange (PBX) equipment to certain telecommunication interfaces.
A virtual local area network (VLAN) is any broadcast domain that is partitioned and isolated in a computer network at the data link layer. In this context, virtual refers to a physical object recreated and altered by additional logic, within the local area network. VLANs work by applying tags to network frames and handling these tags in networking systems – creating the appearance and functionality of network traffic that is physically on a single network but acts as if it is split between separate networks. In this way, VLANs can keep network applications separate despite being connected to the same physical network, and without requiring multiple sets of cabling and networking devices to be deployed.
Enhanced 911 is a system used in North America to automatically provide the caller's location to 911 dispatchers. 911 is the universal emergency telephone number in the region. In the European Union, a similar system exists known as E112 and known as eCall when called by a vehicle.
Automatic number identification (ANI) is a feature of a telecommunications network for automatically determining the origination telephone number on toll calls for billing purposes. Automatic number identification was originally created by the American Telephone and Telegraph Company (AT&T) for long distance service in the Bell System, eliminating the need for telephone operators to manually record calls.
In telecommunication, common-channel signaling (CCS), or common-channel interoffice signaling (CCIS), is the transmission of control information (signaling) via a separate channel than that used for the messages, The signaling channel usually controls multiple message channels.
The public switched telephone network (PSTN) is the aggregate of the world's telephone networks that are operated by national, regional, or local telephony operators. It provides infrastructure and services for public telephony. The PSTN consists of telephone lines, fiber-optic cables, microwave transmission links, cellular networks, communications satellites, and undersea telephone cables interconnected by switching centers, such as central offices, network tandems, and international gateways, which allow telephone users to communicate with each other.
In telecommunications, trunking is a technology for providing network access to multiple clients simultaneously by sharing a set of circuits, carriers, channels, or frequencies, instead of providing individual circuits or channels for each client. This is reminiscent to the structure of a tree with one trunk and many branches. Trunking in telecommunication originated in telegraphy, and later in telephone systems where a trunk line is a communications channel between telephone exchanges.
Asterisk is a software implementation of a private branch exchange (PBX). In conjunction with suitable telephony hardware interfaces and network applications, Asterisk is used to establish and control telephone calls between telecommunication endpoints such as customary telephone sets, destinations on the public switched telephone network (PSTN) and devices or services on voice over Internet Protocol (VoIP) networks. Its name comes from the asterisk (*) symbol for a signal used in dual-tone multi-frequency (DTMF) dialing.
In telephony, an automated attendant allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system. An auto attendant may also allow a caller to reach a live operator by dialing a number, usually "0". Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services can route calls to mobile phones, VoIP virtual phones, other AAs/IVRs, or other locations using traditional land-line phones or voice message machines.
A business telephone system is a telephone system typically used in business environments, encompassing the range of technology from the key telephone system (KTS) to the private branch exchange (PBX).
Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate private branch exchange (PBX) systems. The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the PBX, and transmits the dialed telephone number to the PBX so that a PBX extension is directly accessible for an outside caller, possibly by-passing an auto-attendant.
Multiple Registration Protocol (MRP), which replaced Generic Attribute Registration Protocol (GARP), is a generic registration framework defined by the IEEE 802.1ak amendment to the IEEE 802.1Q standard. MRP allows bridges, switches or other similar devices to register and de-register attribute values, such as VLAN identifiers and multicast group membership across a large local area network. MRP operates at the data link layer.
Call logging is the collection, evaluation, and reporting of technical and statistical data about telephone calls. It does not encompass phone tapping or call recording.
In telecommunication, supervision is the monitoring of a telecommunication circuit for telephony to convey to an operator, user, or a switching system, information about the operational state of the circuit. The typical operational states of trunks and lines are the idle and busy states, seizure, and disconnect. The states are indicated by various electrical signals and electrical conditions depending on the type of circuit, the type of terminating equipment, and the type of intended service.
The Number Five Crossbar Switching System is a telephone switch for telephone exchanges designed by Bell Labs and manufactured by Western Electric starting in 1947. It was used in the Bell System principally as a Class 5 telephone switch in the public switched telephone network (PSTN) until the early 1990s, when it was replaced with electronic switching systems. Variants were used as combined Class 4 and Class 5 systems in rural areas, and as a TWX switch.
An IP PBX is a system that connects telephone extensions to the public switched telephone network (PSTN) and provides internal communication for a business. An IP PBX is a PBX system with IP connectivity and may provide additional audio, video, or instant messaging communication utilizing the TCP/IP protocol stack.
A telephone exchange, also known as a telephone switch or central office, is a crucial component in the public switched telephone network (PSTN) or large enterprise telecommunications systems. It facilitates the interconnection of telephone subscriber lines or digital system virtual circuits, enabling telephone calls between subscribers.
A call detail record (CDR) is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions that passes through that facility or device. The record contains various attributes of the call, such as time, duration, completion status, source number, and destination number. It is the automated equivalent of the paper toll tickets that were written and timed by operators for long-distance calls in a manual telephone exchange.
