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Airfone was an air-ground radiotelephone service developed by MCI founder John D. Goeken, and operated under the names Airfone, GTE Airfone, and Verizon Airfone. Airfone allowed passengers to make telephone calls (later including data modem service) in-flight. Airfone handsets were often located in the middle airliner seatbacks, with two handsets per row for 6-wide coach seating configurations, and more or less depending on the aircraft layout and fare class. First class cabins typically had one handset per seat. Some planes had one or more bulkhead mounted phone stations with cordless handsets that the passengers could use, instead of the multiple wired handsets. Airfone phone calls were usually quite expensive compared to ground-based telephone calls, costing $3.99 per call and $4.99 per minute in 2006.
The original Airfone main office and network operations center are located at 2809 Butterfield Rd, Oak Brook, Illinois. The network operations center remains at this location. [1]
Bell Mobility used the Airfone technology on Air Canada flights, but branded its service as Skytel (no relation to the Verizon-owned paging firm of the same name).
Calls were often discounted or free for customers of airplane-based catalogs like Sky Mall, and Verizon Wireless subscribers could pay $10 per month and 10 cents a call or a flat 69 cents per call with no monthly fee. Airfone could be used for very slow modem calls, and attempts at data service were made in 2003 and 2004 using an on-board email proxy server.
Many of the in-flight calls made by victims of the September 11, 2001 attacks were made over Airfone and Air One. [2]
Air One was Airfone's primary competitor, operated by AT&T Wireless division Claircom Communications Group, and was available onboard American Airlines, Northwest Airlines, and select Delta Air Lines aircraft. The Air One service was discontinued in 2002.
The Airfone was originated by John D. Goeken (who also founded MCI Communications and FTD's Mercury Network) in the 1970s. Western Union purchased a 50 percent share in Airfone in 1981 and sold to GTE in 1986 for US$39 million cash. [3] Delta Air Lines offered the United States's first public air-to-ground telephone system with Airfone.
The first iteration of Airfone service only permitted air-to-ground calls and frequently dropped calls. A new generation dubbed GenStar was developed jointly by GTE and IEX Corp. in 1992. IEX developed the software, which ran on hardware built by Stratus Computers. GenStar introduced the capacity for airborne nodes to also receive calls, and for connections to be handed over between ground cells as the aircraft moved through them, reducing dropped calls. Handsets also gained screens and RJ11 jacks for fax and modem transmissions. [4] [5]
The head of the Airfone division told The New York Times in 2004 that only two to three people use the Airfone service per flight. In May and June 2006, the frequencies (bandwidth) over which Airfone operated were sold at auction by the U.S. Federal Communications Commission (FCC) to two new licenseholders, Aircell and LiveTV. [6] Under the terms of the FCC order that authorized the auction, Verizon received a non-renewable license until 2010, but had two years from the end of the auction to redeploy Airfone to use less bandwidth and share spectrum with one of the license winners.
On June 23, 2006, Verizon Communications, Airfone's parent company, announced that they would be discontinuing their Airfone service on all commercial flights by the end of 2006. They cited the declining use of the service, as well as a desire to focus on their key businesses: broadband, wireless and wireline services. Airfone service was installed on 1,000 aircraft belonging to United Airlines and Continental Airlines. US Airways and Delta Air Lines have removed all Airfone handsets from their planes. Verizon will continue to provide service on 3,400 private and government aircraft.
On December 28, 2007, Airfone announced it would discontinue service effective December 31, 2008 unless it successfully concludes negotiations with LiveTV, an affiliate of JetBlue, to take over the business on that date. On June 9, 2008, JetBlue announced that it would buy Verizon's Airfone service. The sale of Verizon Airfone to LiveTV (JetBlue) was separate from the sale of the bandwidth that Verizon Airfone used for its operations. In another transaction, LiveTV acquired about 1/3 of the original Airfone bandwidth from the FCC. [7]
For a time LiveTV offered, nationwide, mobile telephone style voice service to general aviation aircraft. This service was identical to the original Verizon Airfone service. However, because of the change of bandwidth allocation, all of the existing Airfone transceivers in the aircraft were required to be replaced. [8]
In April 2013, Aircell acquired LiveTV's Airfone business unit, and announced that in order to support capacity-expansion for the Gogo Biz [9] in-flight Internet service, the Airfone service was permanently decommissioned on December 31, 2013. [10]
GTE Corporation, formerly General Telephone & Electronics Corporation (1955–1982), was the largest independent telephone company in the United States during the days of the Bell System. The company operated from 1926, with roots tracing further back than that, until 2000, when it was acquired by Bell Atlantic; the combined company took the name Verizon.
In radio communication, a transceiver is an electronic device which is a combination of a radio transmitter and a receiver, hence the name. It can both transmit and receive radio waves using an antenna, for communication purposes. These two related functions are often combined in a single device to reduce manufacturing costs. The term is also used for other devices which can both transmit and receive through a communications channel, such as optical transceivers which transmit and receive light in optical fiber systems, and bus transceivers which transmit and receive digital data in computer data buses.
Air-ground radiotelephone service is a system which allows voice calls and other communication services to be made from an aircraft to either a satellite or land based network. The service operates via a transceiver mounted in the aircraft on designated frequencies. In the US these frequencies have been allocated by the Federal Communications Commission.
Connexion by Boeing (CBB) was an in-flight online internet connectivity service from Boeing. This service allowed travellers to access a high-speed internet connection while on board a plane in flight through a wired Ethernet or a wireless 802.11 Wi-Fi connection. Connexion by Boeing was formed as a separate business unit of The Boeing Company. Major development on the service commenced with a partnership agreement between United Airlines, Delta Air Lines, and American Airlines on June 13, 2001. Lufthansa joined the partnership as the International launch customer on June 17, 2001. United, Delta, and American subsequently withdrew from the partnership after the 9/11 terrorist attacks due to the severe drop in airline travel that occurred after the attacks.
In the U.S., Federal Communications Commission (FCC) regulations prohibit the use of mobile phones aboard aircraft in flight. Contrary to popular misconception, the Federal Aviation Administration (FAA) does not actually prohibit the use of personal electronic devices on aircraft. Paragraph (b)(5) of 14 CFR 91.21 permits airlines to determine if devices can be used in flight, allowing use of "any other portable electronic device that the operator of the aircraft has determined will not cause interference with the navigation or communication system of the aircraft on which it is to be used."
TracFone Wireless, Inc. (TFWI) is an American prepaid, no-contract mobile phone provider. TFWI is a subsidiary of Verizon Communications, and offers products and services under several brands. It operates as a mobile virtual network operator (MVNO), holding agreements with the three largest United States wireless network operators to provide service: AT&T Mobility, T-Mobile US, and Verizon.
LiveTV was a major provider of airline in-flight entertainment systems. Originally a joint venture of Harris Corporation and BE Aerospace, it was a wholly owned subsidiary of JetBlue Airways Corporation from its acquisition in 2002 until its sale to Thales in 2014. It had its headquarters in Melbourne, Florida.
AirTouch Communications was an American wireless telephone service provider, created as a spin-off of Pacific Telesis on April 1, 1994. Its headquarters were located in the One California building in the Financial District of San Francisco, California. After a series of mergers, the company's vestiges are now part of Verizon.
Hawaiian Telcom, Inc., is the incumbent local exchange carrier (ILEC) or dominant local telephone company, serving the state of Hawaii. In 2005, Hawaiian Telcom Holdco, Inc., was formed by The Carlyle Group, following its purchase of the Hawaiian Telcom Inc. assets of Verizon Communications. On July 2, 2018, Cincinnati Bell purchased Hawaiian Telcom Holdco, Inc. for $650 Million,
Embarq Corporation was the largest independent local exchange carrier in the United States, serving customers in 18 states and providing local, long-distance, high-speed data and wireless services to residential and business customers. It had been formerly the local telephone division (LTD) of Sprint Nextel until 2006, when it was spun off as an independent company. Embarq produced more than $6 billion in revenues annually, and had approximately 18,000 employees. It was based in Overland Park, Kansas.
In-flight entertainment (IFE) refers to the entertainment available to aircraft passengers during a flight. In 1936, the airship Hindenburg offered passengers a piano, lounge, dining room, smoking room, and bar during the 2+1⁄2-day flight between Europe and America. After World War II, food and drink services were offered, and movies were projected onto big screens viewable by all passengers on long flights. In 1985 the first personal audio player became available for purchase, and noise cancelling headphones were introduced in 1989. During the 1990s, the demand for better IFE was a major factor in the design of aircraft cabins. Before then, entertainment came via audio headphone sockets and airline-provided headphones providing music of various genres and the soundtrack of projected movies. Now, in most aircraft, personal IFE display screens are available at most seats, offering entertainment and flight information such as a moving map, speed, and altitude. The advent of small entertainment and communication devices also allows passengers to also use their own devices, subject to regulations to prevent them interfering with aircraft equipment.
Mobile VoIP or simply mVoIP is an extension of mobility to a voice over IP network. Two types of communication are generally supported: cordless telephones using DECT or PCS protocols for short range or campus communications where all base stations are linked into the same LAN, and wider area communications using 3G or 4G protocols.
Overselling or overbooking is sale of a volatile good or service in excess of actual supply. Overselling is a common practice in the travel and hospitality sectors, in which it is expected that some people will cancel. The practice occurs as an intentional business strategy in which sellers expect that some buyers will not consume all of the resources they are entitled to, or that some buyers will cancel. The practice of overselling aims to ensure that 100% of available supply will be used, resulting in the maximum return on investment. If more customers than the seller expects do wish to purchase or use the sold commodity, it may leave some customers lacking a service they expected to receive.
John D. "Jack" Goeken was a prolific telecommunications entrepreneur born in Joliet, Illinois. He was the original founder of Microwave Communications Inc., better known as MCI Inc.
SITAONAIR is a company that enables airline passengers to use their smart devices including mobile phones and laptops for calls, text messaging, emails and Internet browsing.
Gogo Business Aviation is a division of Gogo Inflight Internet is a provider of in-flight broadband Internet service and other connectivity services for business aircraft. It is headquartered in Broomfield, CO.
Radio is the technology of communicating using radio waves. Radio waves are electromagnetic waves of frequency between 3 hertz (Hz) and 300 gigahertz (GHz). They are generated by an electronic device called a transmitter connected to an antenna which radiates the waves. They are received by another antenna connected to a radio receiver. In addition to communication, radio is used for radar, radio navigation, remote control, remote sensing, and other applications.
Gogo Inc. is an American provider of in-flight broadband Internet service and other connectivity services for business aircraft, headquartered in Broomfield, Colorado. Through its Gogo LLC subsidiary, Gogo previously provided in-flight WiFi to 17 airlines until the Commercial Air business was sold to Intelsat for $400 million in December 2020. According to Gogo, over 2,500 commercial aircraft and 6,600 business aircraft have been equipped with its onboard Wi-Fi services. The company is the developer of 2Ku, new in-flight satellite-based Wi-Fi technology rolled out in 2015.
Verizon Communications Inc., commonly known as Verizon, is an American multinational telecommunications conglomerate based at 1095 Avenue of the Americas in Midtown Manhattan, New York City. Verizon's capital stock is a component of the Dow Jones Industrial Average. It is the world's second-largest telecommunications company by revenue.
A modulator-demodulator or modem is a computer hardware device that converts data from a digital format into a format suitable for an analog transmission medium such as telephone or radio. A modem transmits data by modulating one or more carrier wave signals to encode digital information, while the receiver demodulates the signal to recreate the original digital information. The goal is to produce a signal that can be transmitted easily and decoded reliably. Modems can be used with almost any means of transmitting analog signals, from light-emitting diodes to radio.