Arogyavani | |
---|---|
Country | India |
Ministry | Ministry of Health and Family Welfare |
Key people | U. T. Khader [1] [2] |
Launched | 30 June 2013 [3] IT Park, Hubli, Karnataka. [1] |
Status | Active |
Arogyavani is an initiative first conceptualized and implemented by the Government of Karnataka. It is a toll-free health helpline number (Dial to 104) functioning 24/7 hrs for the convenience of general public. [4] [5] Arogyavani Health Information Helpline provides the medically validated advice, health related schemes launched by various governments, health counseling services and also lodge the complaints against healthcare service providers like Doctors, Hospital and corruption in Health sector. [6]
After its success in Karnataka in agreement with Piramal Swasthya, the Government of Punjab started 104 Medical Helpline call center by entering into an agreement with Ziqitza Healthcare Limited from June 2014. In the state of Punjab, the services under the Arogyavani initiative are available in three languages namely Punjabi, Hindi and English. [7] In its first year, the 104 medical helpline proved boon for 47,476 people in the state of Punjab. [8]
In the state of Odisha and Chhattisgarh, Ziqitza Healthcare Limited operates 104 health helpline number through Tender processing under Public Private Partnership (PPP) with National Health Mission(NHM). [9] The other states where 104 non-emergency medical helpline number is active are Assam, Chhattisgarh, Jharkhand, Gujarat, Rajasthan, Tamil Nadu, Telangana and Madhya Pradesh. [10]
The main objective of 104 Medical Helpline number is to provide information and advice for health related services to general public seeking answers or resolutions for the following concerned areas:
The Health Insurance Portability and Accountability Act of 1996 is a United States Act of Congress enacted by the 104th United States Congress and signed into law by President Bill Clinton on August 21, 1996. It modernized the flow of healthcare information, stipulated how personally identifiable information maintained by the healthcare and healthcare insurance industries should be protected from fraud and theft, and addressed some limitations on healthcare insurance coverage. It generally prohibits healthcare providers and healthcare businesses, called covered entities, from disclosing protected information to anyone other than a patient and the patient's authorized representatives without their consent. With limited exceptions, it does not restrict patients from receiving information about themselves. It does not prohibit patients from voluntarily sharing their health information however they choose, nor does it require confidentiality where a patient discloses medical information to family members, friends, or other individuals not a part of a covered entity.
111 is the emergency telephone number in New Zealand. It was first implemented in Masterton and Carterton on 29 September 1958, and was progressively rolled out nationwide with the last exchanges converting in 1988.
Primary care is the day-to-day healthcare given by a health care provider. Typically this provider acts as the first contact and principal point of continuing care for patients within a healthcare system, and coordinates other specialist care that the patient may need. Patients commonly receive primary care from professionals such as a primary care physician, a physician assistant, a physical therapist, or a nurse practitioner. In some localities, such a professional may be a registered nurse, a pharmacist, a clinical officer, or an Ayurvedic or other traditional medicine professional. Depending on the nature of the health condition, patients may then be referred for secondary or tertiary care.
General practice is the name given in various nations, such as the United Kingdom, India, Australia, New Zealand and South Africa to the services provided by general practitioners. In some nations, such as the US, similar services may be described as family medicine or primary care. The term Primary Care in the UK may also include services provided by community pharmacy, optometrist, dental surgery and community hearing care providers. The balance of care between primary care and secondary care - which usually refers to hospital based services - varies from place to place, and with time. In many countries there are initiatives to move services out of hospitals into the community, in the expectation that this will save money and be more convenient.
NHS Direct was the health advice and information service provided by the National Health Service (NHS), established in March 1998. The nurse-led telephone information service provided residents and visitors in England with healthcare advice 24 hours a day, every day of the year through telephone contact on the national non-geographic 0845 46 47 number. The programme also provided a web based symptom checkers on the NHS Direct website and via mobile, both as apps for iPhone and Android smart phones and a mobile website.
Director General of Police (DGP) is a rank in the Indian Police Service, held by the highest ranking police officer in a State or a Union Territory of India, typically heading the state or the UT police force. The DGP is appointed by the cabinet and holds a three-star rank.
Telephone counseling refers to any type of psychological service performed over the telephone. Telephone counseling ranges from individual, couple or group psychotherapy with a professional therapist to psychological first aid provided by para-professional counselors. In-person therapists often advise clients to make use of telephone crisis counseling to provide the client with an avenue to obtain support outside of therapy if they cannot be reached in an emergency or at the conclusion of a therapeutic relationship.
Dial-108, or one-zero-eight, is a free telephone number for emergency services in India. It is currently operational in 20 states and one union territory. The 108 Emergency Response Service is a free emergency service providing integrated medical, police and fire emergency services. Government of Andhra Pradesh in Public Private Partnership with GVK EMRI launched the 108 Emergency Response Service on 15 August 2005. This system was introduced nationwide by former
NHS 24 is Scotland's national telehealth and telecare organisation. This special health board runs a telephone advice and triage service that covers the out-of-hours period. The telephone service allows people who feel unwell or those caring for them to obtain health advice and information if it is not convenient or possible to wait until they can visit their general practitioner when the practice is next open. The advice line is not intended as a substitute for obtaining an emergency ambulance service via 999. The telehealth services provided by NHS Scotland fulfil some similar functions to NHS Direct Wales and the NHS 111 scheme in England.
The healthcare delivery system of Pakistan is complex because it includes healthcare subsystems by federal governments and provincial governments competing with formal and informal private sector healthcare systems. Healthcare is delivered mainly through vertically managed disease-specific mechanisms. The different institutions that are responsible for this include: provincial and district health departments, parastatal organizations, social security institutions, non-governmental organizations (NGOs) and private sector. The country's health sector is also marked by urban-rural disparities in healthcare delivery and an imbalance in the health workforce, with insufficient health managers, nurses, paramedics and skilled birth attendants in the peripheral areas. Pakistan's gross national income per capita in 2021 was $4,990 and the total expenditure on health per capita in 2021 was Rs 657.2 Billion, constituting 1.4% of the country's GDP. The health care delivery system in Pakistan consists of public and private sectors. Under the constitution, health is primarily responsibility of the provincial government, except in the federally administered areas. Health care delivery has traditionally been jointly administered by the federal and provincial governments with districts mainly responsible for implementation. Service delivery is being organized through preventive, promotive, curative and rehabilitative services. The curative and rehabilitative services are being provided mainly at the secondary and tertiary care facilities. Preventive and promotive services, on the other hand, are mainly provided through various national programs; and community health workers’ interfacing with the communities through primary healthcare facilities and outreach activities. The state provides healthcare through a three-tiered healthcare delivery system and a range of public health interventions. Some government/ semi government organizations like the armed forces, Sui Gas, WAPDA, Railways, Fauji Foundation, Employees Social Security Institution and NUST provide health service to their employees and their dependants through their own system, however, these collectively cover about 10% of the population. The private health sector constitutes a diverse group of doctors, nurses, pharmacists, traditional healers, drug vendors, as well as laboratory technicians, shopkeepers and unqualified practitioners.
International SOS is a health and security service firm. The company takes around four million assistance calls every year and has almost two-thirds of the Fortune Global 500 companies as clients.
The 988 Suicide & Crisis Lifeline is a suicide prevention network of over two hundred crisis centers in the United States that provides 24/7 service via a toll-free hotline with the telephone number 9-8-8. It is available to anyone in suicidal crisis or emotional distress. The call is routed to the nearest crisis center to receive immediate counseling and local mental health referrals. The Lifeline supports people who call for their own crisis or for someone they care about.
Bupa, legally British United Provident Association Limited, is a British multinational health insurance and healthcare company with over 43 million customers worldwide.
Hong Kong's medical infrastructure consists of a mixed medical economy, with 12 private hospitals and 43 public hospitals. Hong Kong has high standards of medical practice. It has contributed to the development of liver transplantation, being the first in the world to carry out an adult to adult live donor liver transplant in 1993. Both public and private hospitals in Hong Kong have partnered with the Australian Council on Healthcare Standards (ACHS) for international healthcare accreditation. There are also polyclinics that offer primary care services, including dentistry.
The Patients Association is an independent charity operating in the UK that aims to improve patients' experience of healthcare. Established in 1963, it became a registered charity in 1991. The Patients Association works with patients directly: they are its members and supporters, and also the people who benefit from the organisation's help and advice services. The Chair is Ann Keen, and the Chief Executive is Rachel Power.
111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; in Scotland, NHS 24; and in Wales, NHS111 Wales.
Piramal Foundation is the philanthropic arm of Piramal Group. The foundation undertakes projects under the four broad areas – healthcare, education, livelihood creation and youth empowerment. These projects are rolled out in partnership with various communities, corporate citizens, NGO’s and government bodies.
The Aman Foundation is a non-profit trust based in Karachi, Pakistan. It was established in 2008 by Arif and Fayeeza Naqvi. The foundation aims to improve healthcare and education in Pakistan through direct interventions and grant-giving initiatives to high-impact organizations.
Babylon Health was a digital-first health service provider that combined an artificial intelligence-powered platform with virtual clinical operations for patients. Patients are connected with health care professionals through their web and mobile application.
The Punjab Healthcare Commission is an autonomous health regulatory body that regulate the hospitals, clinics, laboratories and other health centres in the province of Punjab, Pakistan. It was established by the Government of the Punjab under the Punjab Healthcare Commission Act 2010.