CM (commerce)

Last updated
CM.com
CM.com
FormerlyCM Telecom, ClubMessage B.V.
Company typePublic
ISIN NL0013746431
IndustryMobile services
Founded1999
Headquarters
Website cm.com

CM.com (formerly called CM Telecom) is a Mobile service company based in the Netherlands. The company was formed in 1999, and provides software for direct messaging, VoIP messaging, ecommerce payments and digital identification.

Contents

In recent years, CM has acquired a number of messaging and media startups. CM.com was the main sponsor of football club NAC Breda from 2015 to 2020. [1]

History


CM.com was established in February 1999 by Jeroen van Glabbeek and Gilbert Gooijer In its first year, it became known as ClubMessage B.V. The main product of the company at the time Group text, used by the event organisers to distribute information to clubbers and event participants. The software has been primarily used throughout the Benelux by leading nightlife venues to promote their DJ nights and events.s.

In the first year of the society it was known as ClubMessage B.V. The main product of the company at the time Group Text, used by the event organisers to distribute information to clubbers and event participants. The software was predominantly used across the Benelux by large nightlife venues to promote their nights and DJ events.

As the company grew, they began to operate in other event sectors, such as music festivals. During the next couple of years, the company focused on the expansion of its SMS messaging service, and created and patented the software MailText. [2] In recent years,[ year needed ] CM has diversified into the mobile payments market, with the launch of CM Payments Worldwide. [3]

In September 2013, CM.com acquired Dutch mobile app developer OneSixty Mobile B.V. [4] with offices in 's-Hertogenbosch and London, enabling its initial physical presence in the UK.

In early 2015 it was announced that the company would be opening offices in both Paris and London. During the same year, CM received coverage on The Next Web for their growing innovations in media messaging. Their solution for managing push message campaigns, where companies or app developers can measure and drive interaction with their users. Firstly push messages are sent using the CM solution. Customers can then be automatically contacted by SMS if the push notification goes unread. [5]

In March 2016, CM.com acquired Global messaging, which was based in Peterborough, England. [6] [7] Around the same time, the company also acquired the mobile app developer, Service2Media  [ sv ]. [8]

In July 2017, CM.com took over payment institution Docdata  [ nl ] Payments from its American owner Ingram Micro. [9] In the same month, the company revealed a new visual identity, logo and name change. [10]

Market & products

As part of the instant messaging market, the CM has predominantly focused on backend solutions. [11] The Mobile service company and others similar have been at the forefront of mobile messaging solutions over the last decade, and the rise of what is often referred to as the messaging economy. [12]

CM has become known for their work in the market of hybrid messaging. This type of messaging means that customers can be contacted using a variety of messaging formats. It allows the sender to contact its customers through more than one messaging format.

In 2016, they launched a real-time analytics tool for mobile. The web tool provides insights in messaging traffic and conversions to customers. [13]

Related Research Articles

Software AG is a German multinational software corporation that develops enterprise software for business process management, integration, and big data analytics. Founded in 1969, the company is headquartered in Darmstadt, Germany, and has offices worldwide.

<span class="mw-page-title-main">Openwave</span> American mobile data software company

Openwave is a division of Enea. It provides video traffic management and 5G mobile products.

Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings. This type of software is also known as appointment booking software and online booking software.

Mobile marketing is a multi-channel online marketing technique focused at reaching a specific audience on their smartphones, feature phones, tablets, or any other related devices through websites, e-mail, SMS and MMS, social media, or mobile applications. Mobile marketing can provide customers with time and location sensitive, personalized information that promotes goods, services, appointment reminders and ideas. In a more theoretical manner, academic Andreas Kaplan defines mobile marketing as "any marketing activity conducted through a ubiquitous network to which consumers are constantly connected using a personal mobile device".

<span class="mw-page-title-main">Mobile banking</span> Service provided by a bank

Mobile banking is a service provided by a bank or other financial institution that allows its customers to conduct financial transactions remotely using a mobile device such as a smartphone or tablet. Unlike the related internet banking it uses software, usually called an app, provided by the financial institution for the purpose. Mobile banking is usually available on a 24-hour basis. Some financial institutions have restrictions on which accounts may be accessed through mobile banking, as well as a limit on the amount that can be transacted. Mobile banking is dependent on the availability of an internet or data connection to the mobile device.

The term mobile commerce was originally coined in 1997 by Kevin Duffey at the launch of the Global Mobile Commerce Forum, to mean "the delivery of electronic commerce capabilities directly into the consumer’s hand, anywhere, via wireless technology." Many choose to think of Mobile Commerce as meaning "a retail outlet in your customer’s pocket."

<span class="mw-page-title-main">SMS banking</span> Form of mobile banking

SMS banking' is a form of mobile banking. It is a facility used by some banks or other financial institutions to send messages to customers' mobile phones using SMS messaging, or a service provided by them which enables customers to perform some financial transactions using SMS.

Mobile advertising is a form of advertising via mobile (wireless) phones or other mobile devices. It is a subset of mobile marketing, mobile advertising can take place as text ads via SMS, or banner advertisements that appear embedded in a mobile web site.

Mobile device management (MDM) is the administration of mobile devices, such as smartphones, tablet computers, and laptops. MDM is usually implemented with the use of a third-party product that has management features for particular vendors of mobile devices. Though closely related to Enterprise Mobility Management and Unified Endpoint Management, MDM differs slightly from both: unlike MDM, EMM includes mobile information management, BYOD, mobile application management and mobile content management, whereas UEM provides device management for endpoints like desktops, printers, IoT devices, and wearables as well.

<span class="mw-page-title-main">Ribbit (telecommunications company)</span>

Ribbit was a telecommunications company based in Mountain View, California. It was acquired by BT Group on July 29, 2008 for $105 million.

<span class="mw-page-title-main">SparkBase</span>

SparkBase, LLC was a stored-value and gift card transaction processor located in Cleveland, Ohio, United States from 2004 to 2016. It provided private-label, stored-value, specialty gift cards, customer loyalty, and community rewards programs to Independent Sales Organizations. ISOs then sold these gift and loyalty products to merchant customers along with credit card services and processing equipment.

<span class="mw-page-title-main">Airship (company)</span>

Airship is a US-based company that offers marketing and branding services to its clients. Its services enable businesses to create personalized messages that can be delivered to customers through various channels, such as push notifications and SMS messaging. In addition to messaging services, Airship provides its clients with customer analytics services to help them better understand their customers' behavior and preferences.

OpenMarket Inc. is a privately owned subsidiary of Infobip that provides cloud-based mobile messaging solutions to enterprises, including global one-way and two-way SMS, MMS, RCS, short codes, local numbers and text-enabled toll-free messaging solutions. The company is headquartered in Seattle, Washington, United States, with offices in Detroit, London, Sydney, Pune and Guadalajara.

Bell Identification B.V., or Bell ID, was a Dutch software company that developed smart token management software, including key management, smart card management, EMV data preparation, and host card emulation-based mobile payments software. Bell ID was acquired by Rambus in 2016 and in 2019, Visa Inc. acquired Bell ID from Rambus.

<span class="mw-page-title-main">Xsolla</span> Payment service provider

Xsolla is a global video game commerce company headquartered in Sherman Oaks, Los Angeles, California. It was founded in 2005 by Aleksandr Agapitov in Perm (Russia), and is incorporated with subsidiaries globally.

<span class="mw-page-title-main">Zettle</span> Swedish financial technology company

Zettle by PayPal is a Swedish financial technology company founded by Jacob de Geer and Magnus Nilsson in April 2010. Launching its first app and service in 2011, the company offers a range of financial products including payments, point of sales, funding and partners applications. The company was acquired by PayPal in 2018.

<span class="mw-page-title-main">Vibes (company)</span>

Vibes is a privately held company that provides mobile marketing products and services, such as text message marketing, mobile wallet marketing, push notifications, and mobile web experiences. It is based in Chicago, Illinois.

<span class="mw-page-title-main">Sinch (company)</span> Telecommunications and cloud communications platform as a service (PaaS) company

Sinch, formerly CLX Communications, is a communications platform as a service (CPaaS) company which powers messaging, voice, and email communications between businesses and their customers. Headquartered in Stockholm, Sweden, the company employs over 4000 people in more than 60 countries.

Firebase Cloud Messaging (FCM), formerly known as Google Cloud Messaging (GCM), is a cross-platform cloud service for messages and notifications for Android, iOS, and web applications, which as of May 2023 can be used at no cost. Firebase Cloud Messaging allows third-party application developers to send notifications or messages from servers hosted by FCM to users of the platform or end users.

<span class="mw-page-title-main">SumUp</span> Financial technology company

SumUp is a global financial technology company headquartered in London, United Kingdom. SumUp supports more than 3.5 million merchants in over 30 markets worldwide, and operates a product suite of tailor-made business tools created specifically for the micro and nano segment.

References

  1. "NAC Breda en hoofdsponsor langer met elkaar door". FCUpdate.nl. February 3, 2016.
  2. "Bredaas bedrijf vecht schending sms-per-e-mailpatent aan". Tweakers. September 25, 2006.
  3. Karache, Tristan (April 30, 2015). "CM Telecom renforce ses positions sur le marché français" (in French). IT Pro.
  4. "SMS Specialist CM neemt app agency OneSixty Mobile over". Adformatie. October 2, 2013.
  5. "7 Great In-App Messaging Tactics that Boost User Engagement". The Next Web. May 26, 2015.
  6. Aldalou, Muhammad (March 1, 2016). "CM Telecom Seals Peterborough Takeover". Insider Media.[ permanent dead link ]
  7. Grinnell, Paul (February 29, 2016). "New owners for messaging company in Peterborough". Peterborough Evening Telegraph.
  8. "CM to acquire Service2Media". Telecom Paper. February 25, 2016.
  9. Finextra (2017-07-05). "CM acquires Docdata Payments from Ingram Micro". Finextra Research. Retrieved 2017-07-26.
  10. Prasad, Mahir. "CM Telecom Reveals New Visual Identity". Marketing Communication news.
  11. "Relation client mobile et hybrid messaging". Marketing Professionnel magazine. June 26, 2015.
  12. Puri, Ritika. "The rise of the messaging economy". The Next Web.
  13. "CM Telecom launches real-time analytics tool". Telecom Asia. January 27, 2016.