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Formerly | USA Technologies Inc. |
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Company type | Public |
Nasdaq: CTLP | |
Industry | Point of sale software |
Founded | 1992Pennsylvania, US | , in
Headquarters | , United States [1] |
Key people | Sean Feeney (CEO) [2] |
Products |
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Number of employees | 150 [2] |
Website | www |
Cantaloupe, Inc., previously known as USA Technologies Inc., is an American company known for its work with ePort cashless acceptance technology running on its patented ePort Connect service, a PCI compliant services. ePort Connect wirelessly facilitates electronic payment options to consumers with credit, debit, or NFC enabled electronic wallets like Apple Pay and Google Pay while providing operators with both telemetry and machine-to-machine (M2M) services. ePort technology is primarily found in vending machines, kiosks and point-of-sale (POS) terminals, but the ePort Online and ePort Mobile products have extended the network to accept recurring payments from a PC or retail outlets and the taxi industry through smartphone devices. [3] [4] [5] [6]
USA Technologies was founded in 1992 and holds more than 87 patents on its products and services. Its patents range from payment processing, transaction methods, and terminal connection methods to energy management and telematics. [7] There are currently over 250,000 connections to its ePort Connect Service. [8] The company was named in Deloitte L.L.P.'s 2014 Technology Fast 500 List of the fastest-growing companies in North America. [9] [10] They worked with Setomatic Systems to be the first to bring NFC technology into the self-service laundry market [11] The Nilson Report ranked USA Technologies 6th in the US (and 28th worldwide) in POS shipments, [12] and they received the 2014 Frost & Sullivan North American Customer Value Leadership Award in Financial Services and Retail M2M Communications. [13]
In 2010, a proxy fight for the company's board of directors took place with shareholder group SAVE Partners. [14] This proxy fight ended with the addition of two SAVE Board candidates and the modification of company policies. [15] In 2012, there was another proxy fight involving SAVE, but this dispute resulted in no change to the board. [16]
USA Technologies' CEO George Jensen was suspended on 4 October 2011, after he was revealed to be posting company information to an investor board and resigned two weeks later. [17] [18] Stephen Herbert was appointed as CEO and held that position until he stepped down in 2019 due to the "start of a proxy battle brought by its largest investor", Hudson Executive Capital. [19]
USA Technologies announced its name change to Cantaloupe, Inc. on 19 April 2021. [20] [21]
Cantaloupe's primary product is the ePort, a cashless payment terminal for vending machines, kiosks, and POS terminals. The ePort EDGE accepts magnetic swipe cards, and the ePort G8 & G9 series also accept contactless cards, FOB, PIN, and virtual wallets such as Apple Pay and Softcard. [22] [23] [24] [25] [26] [27] It features an inclusive system for providing remote audits, cashless payment, and interactive transaction capabilities in a vending machine. [28] In 2010, the ePort EDGE won the National Automatic Merchandising Association (NAMA) award for innovation in cashless vending technology. [29] [30] [31]
Specific to vending machines, Cantaloupe holds over a dozen patents and have maintained partnerships with MasterCard Worldwide, [32] Dr. Pepper/Seven Up, [33] Kodak, ZiLOG, CineMachine, MEI, and Wurlitzer, among others. [34]
The company has been ranked several times among the leading shippers of point-of-sale terminals by The Nilson Report, a source of news and research on consumer payment systems worldwide. In 2009, it ranked 6th in the US and 31st in the world. [35] [36] [37] In 2013, the report ranked 6th in point-of-sale shipments in the United States and 28th in the world. [12] Cantaloupe announced its expansion initiatives in Australia in June 2018. [38]
A vending machine is an automated machine that dispenses items such as snacks, beverages, cigarettes, and lottery tickets to consumers after cash, a credit card, or other forms of payment are inserted into the machine or otherwise made. The first modern vending machines were developed in England in the early 1880s and dispensed postcards. Vending machines exist in many countries and, in more recent times, specialized vending machines that provide less common products compared to traditional vending machine items have been created.
An interactive kiosk is a computer terminal featuring specialized hardware and software that provides access to information and applications for communication, commerce, entertainment, or education.
Verifone is an American multinational corporation headquartered in Coral Springs, Florida. Verifone provides technology for electronic payment transactions and value-added services at the point-of-sale. Verifone sells merchant-operated, consumer-facing and self-service payment systems to the financial, retail, hospitality, petroleum, government and healthcare industries. The company's products consist of POS electronic payment devices that run its own operating systems, security and encryption software, and certified payment software, and that are designed for both consumer-facing and unattended environments.
Machine to machine (M2M) is direct communication between devices using any communications channel, including wired and wireless. Machine to machine communication can include industrial instrumentation, enabling a sensor or meter to communicate the information it records to application software that can use it. Such communication was originally accomplished by having a remote network of machines relay information back to a central hub for analysis, which would then be rerouted into a system like a personal computer.
Gemalto was an international digital security company providing software applications, secure personal devices such as smart cards and tokens, e-wallets and managed services. It was formed in June 2006 by the merger of two companies, Axalto and Gemplus International. Gemalto N.V.'s revenue in 2018 was €2.969 billion.
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Sierra Wireless is a Canadian multinational wireless communications equipment designer, manufacturer and services provider headquartered in Richmond, British Columbia, Canada. It also maintains offices and operations in the United States, Korea, Japan, Taiwan, India, France, Australia and New Zealand.
Heartland Payment Systems, Inc. is a U.S.-based payment processing and technology provider. Founded in 1997, Heartland Payment Systems' last headquarters were in Princeton, New Jersey. An acquisition by Global Payments, expected to be worth $3.8 billion or $4.3 billion was finalized on April 25, 2016.
Micro Markets constitutes a retail sector closely associated with the vending machine industry.
Crane Payment Innovations is a designer and manufacturer of vending machines. They are a business unit of publicly traded Crane NXT and their manufacturing facility is located in Williston, South Carolina, United States.
Cleaning cards are disposable products designed to clean the interior contact points of a device that facilitates an electronic information transaction. In order for the cleaning card to work properly in the device, the card resembles or mimics the material of the transaction media – such as a credit card, check, or currency. As the cleaning card is inserted and passed through the device, it will clean components that would normally come in contact with the transaction media such as readers, lenses, read/write chip and pins, belts, rollers, and paths. Cleaning card products are widely accepted and endorsed by device manufacturers and industry professionals. Many have developed their own cleaning cards to better clean their particular devices.
Eu'Vend is organised every two years by Cologne Trade Fair (Koelnmesse) at the fairground in Cologne - Germany. The conceptual sponsor of the fair is the German Vending Association (bdv), international partner is the European Vending Association, Brussels. The show is open for trade visitors only. Last Eu'Vend took place from 19.-21. September 2013. The next show will be from 24.-26. September 2015 again. Since 2011 Eu'Vend takes place in conjunction with coffeena. In 2013 the Specialty Coffee Association of Europe was the official education partner of coffeena for the first time.
George R. Jensen Jr. is an American businessman who founded USA Technologies Inc., (USAT), a high-tech company that developed the ePort, the first wireless networked cashless payment technology for vending machines, unattended Point-of-Sale (POS) terminals, and kiosks.
Worldpay, Inc. is an American payment processing company and technology provider. In February 2024, it was separated from Fidelity National Information Services (FIS) to become an independent company once again. It is majority owned by private equity firm GTCR. It is headquartered in the greater Cincinnati, Ohio area. Worldpay, Inc., is the largest U.S. merchant acquirer ranked by general-purpose transaction volume.
FreedomPay is a company that provides payment platform as a service. It was founded in 2000 and is currently located in Philadelphia, Pennsylvania. In early 2000, FreedomPay launched mobile payment "proof of concepts" with enterprises such as McDonald's, Bank of America and Visa. Later in 2004, FreedomPay delivered a closed loop payment system for stored value and voucher systems to the food service industry.
Nayax Ltd. is a global fintech company that offers cashless, telemetry, management, monitoring, and business intelligence (BI) products and services for the vending, unattended, and other retail industries.
J. Mitchell Lowe is an American businessman known for his work in the video and rental industry. He was the CEO of MoviePass, a subscription service that charged members a monthly fee for movie tickets at cinemas. He has also served as an executive at Netflix and the president of Redbox.
PAX Technology is a Chinese manufacturer of payment terminals, PIN pads, and point of sale hardware and software. The company is headquartered in Shenzhen, listed on the Hong Kong Stock Exchange and sells its products globally.
NEXGO is a global manufacturer of high-tech payment terminals, PIN pads and point of sale hardware and software. The company is headquartered in Shenzhen, China, and engages in research and development, production, sale, and leasing of financial point of sale (POS) machines and related electronic payment processing products. Its business scope extends to various areas including electronic payment, biometric technology, intelligent hardware, credit services, audit services, blockchain technology, and big data services. NEXGO operates worldwide through a network of partners and has over 25 million point of sale terminals deployed in over 50 countries.
On Track Innovations Ltd. (OTI) founded in 1990, is a global company that develops contactless payment solutions. OTI uses NFC technologies among other things.