Cognia

Last updated
Cognia Cloud
Company type Privately held company
Industry Regulatory compliance
Founded2007 (2007)
Defunct2017 (2017)
FateAcquired
Successor Smarsh
Headquarters,
Area served
Worldwide
ProductsArchiving, Call recording, Compliance
Website www.smarsh.com

Cognia Cloud was a British cloud-based compliance archiving and analytics company. [1] It provided recording and regulatory solutions to financial institutions, telecommunications service provider and field services enterprises. It was headquartered in the UK with operations in North America and Asia-Pacific. In 2017, it was acquired by Smarsh. [2]

Contents

History

The company was established in 2007 and was acquired by Smarsh in 2017. [3]

Products and services

Its core product offering was the Cognia unified communications archive, which monitored, stores and analyzed multi-channel business interactions across multiple media: mobile voice, text, landline, video, Skype, email and social media. [4]

Cognia worked with telco partners in North America, Asia and Europe and served over 60 banks and financial institutions to meet their regulatory requirements, including US Dodd-Frank [5] and EU MiFID II. [6] Cognia's major customers included Swisscom, [7] Vodafone, BNP Paribas, Santander, Royal Bank of Scotland, AVIVA and Centrica.[ citation needed ]

References

  1. "Cognia celebrates its new London office". Cognia.com. Cognia. 2016-07-20. Retrieved 2016-10-07.
  2. "Smarsh Adds Voice Archiving Offering With Acquisition of London-based Cognia". Directors Club News. December 15, 2017.
  3. "Smarsh acquires Cognia to extend voice-archiving capabilities ahead of MiFID II". Smart Brief. August 24, 2017.
  4. "Cognia launches network-based call recording system". Finextra. September 26, 2013.
  5. "Requirements of Dodd-Frank for mobile call recording, storing and monitoring of telephone conversations and electronic communications - Cognia". Cognia. Retrieved 2016-10-07.
  6. "Requirements of MiFID II for mobile recording, storing and monitoring of telephone conversations - Cognia". Cognia. Retrieved 2016-10-07.
  7. "Swisscom joins Cognia Advisory Board". Cognia.com. Cognia. 2016-09-12. Retrieved 2016-10-07.