Outsourcing includes both foreign and domestic forms of outside contracting. It is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, i.e. in-house, and sometimes involves transferring employees and assets from one firm to another. The term outsourcing, which came from the phrase outside resourcing, originated no later than 1981 at a time when industrial jobs in the United States were being moved overseas, contributing to the economic and cultural collapse of small, industrial towns.
Offshoring is the relocation of a business process from one country to another—typically an operational process, such as manufacturing, or supporting processes, such as accounting. Usually this refers to a company business, although state governments may also employ offshoring. More recently, technical and administrative services have been offshored.
Telematics is an interdisciplinary field encompassing telecommunications, vehicular technologies, electrical engineering, and computer science. Telematics can involve any of the following:
Software as a service is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as on-demand software, web-based software, or web-hosted software.
Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.
Time and attendance systems (T&A) are used to track and monitor when employees start and stop work. A time and attendance system enables an employer to monitor their employees working hours and late arrivals, early departures, time taken on breaks and absenteeism. It also helps to control labor costs by reducing over-payments, which are often caused by paying employees for time that are not working, and eliminates transcription error, interpretation error and intentional error. T&A systems can also be used to ensure compliance with labor regulations regarding proof of attendance.
In software engineering, offshore custom software development consists in offshoring the software development process in a country where production costs are lower, thus decreasing budget spending.
Condusiv Technologies is an American software company based in Burbank, California. The company was formerly known as Diskeeper Corporation, a name derived from its flagship product, Diskeeper, a file-system defragmentation software package for Microsoft Windows and OpenVMS. Before adopting the Diskeeper name, the company was known as Executive Software International, Inc.
On-premises software is installed and runs on computers on the premises of the person or organization using the software, rather than at a remote facility such as a server farm or cloud. On-premises software is sometimes referred to as "shrinkwrap" software, and off-premises software is commonly called "software as a service" ("SaaS") or "cloud computing".
Cloud computing is the on-demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. Large clouds often have functions distributed over multiple locations, each of which is a data center. Cloud computing relies on sharing of resources to achieve coherence and typically uses a pay-as-you-go model, which can help in reducing capital expenses but may also lead to unexpected operating expenses for users.
Vivek Kundra is a former American administrator who served as the first chief information officer of the United States from March, 2009 to August, 2011 under President Barack Obama. He is currently the chief operating officer at Sprinklr, a provider of enterprise customer experience management software based in NYC. He was previously a visiting Fellow at Harvard University.
IT cost transparency is a category of information technology management software and systems that enables enterprise IT organizations to model and track the total cost to deliver and maintain the IT Services they provide to the business. It is increasingly a task of management accounting. IT cost transparency solutions can integrate financial information such as labor costs, software licensing costs, hardware acquisition and depreciation, data center facilities charges from general ledger systems and combine this with operational data from ticketing, monitoring, asset management and project portfolio management systems to provide a single, integrated view of IT costs by service, department, GL line item and project. In addition to tracking cost elements, IT cost transparency may track utilization, usage and operational performance metrics in order to provide a measure of value or return on investment (ROI). Costs, budgets, performance metrics and changes to data points are tracked over time to identify trends and the impact of changes to underlying cost drivers in order to help managers address the key drivers in escalating IT costs and improve planning.
Redcort Software is an American software company that develops time and attendance software for both Apple Macintosh and Microsoft Windows computers. Redcort Software is headquartered in Fresno, California, in the middle of California's central San Joaquin Valley.
Phaedra Ellis-Lamkins is an American social justice advocate and businesswoman.
Plateau Systems is a provider of Talent Management Systems headquartered in Arlington, Virginia, with offices across the United States, Europe, and Asia Pacific. The company provides SaaS products that allow organizations to develop, analyze, and manage organizational talent.
nettime solutions is an American software company based in Scottsdale, Arizona. The company produces time and attendance software for businesses. The software is developed to help companies keep track of labor management data in real time. The software is intended to help compliance with local, state, and federal labor laws. In 2010, the company's software as a service handled over $3 billion in payroll.
TCP Software is a cloud-based time and attendance workforce management system founded in 1988 to serve the time tracking needs of the restaurant industry. Developed as a DOS application, the system developed into a Windows application, and transferred to be a web application. The software is available under a SaaS and serves 30,000 customers, overseeing millions of customers on the public and private scale.
API Healthcare is based in Hartford, Wisconsin and is a developer of healthcare-specific workforce management software. The company is best known for providing workforce management solutions to the healthcare industry.
Airbiquity Inc. was a business-to-business (B2B) software development and engineering company operating in the automotive telematics industry. Airbiquity's business model is to develop, deploy, and support the ongoing management of connected car programs for automotive industry customers.
Data warehouse automation (DWA) refers to the process of accelerating and automating the data warehouse development cycles, while assuring quality and consistency. DWA is believed to provide automation of the entire lifecycle of a data warehouse, from source system analysis to testing to documentation. It helps improve productivity, reduce cost, and improve overall quality.
