David Segal (journalist)

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David Segal
Occupation(s) newspaper columnist and reporter
Employer The New York Times
Known for"The Haggler" customer service column

David Segal is a newspaper columnist and reporter. [1] He was the author of "The Haggler", a bi-weekly column in the Sunday edition of The New York Times . Segal has received praise for his writing and reporting skills. [2] [3]

Contents

The Haggler

Until June 11, 2017 Segal authored the bi-weekly "The Haggler" column in the Sunday edition of The New York Times, in which he printed and attempted to resolve reader-submitted letters about plights in customer service. His column covered companies such as Sears, [4] Apple, [5] Samsung, [6] and many others. [7] It was generally written in a semi-third person style, in which he referred to himself as "The Haggler" rather than "I". [7] His interventions were generally successful. [8] [9]

Writing

David Segal has written pieces for The New York Times about technology and business topics including search-engine optimization [10] and SEC-related fraud. [11] He was one of a team of New York Times reporters who won the 2013 Pulitzer Prize for Explanatory Reporting for a series of 10 articles about the business practices of Apple and other technology companies. [12] [13]

Segal's December 2010 story about a Brooklyn-based online eyeglass seller, Vitaly Borker, who manipulated his site's Google search ranking through negative publicity [14] received attention from the media and prompted Google to alter its algorithms. [15]

Before joining the New York Times in 2008, Segal worked for 14 years at The Washington Post , four of them spent as the paper's pop music critic and four others as the paper's Style section correspondent in New York City. [16] At The Post, Segal wrote a profile about a British man who sued Wilco for using sounds he'd recorded in the band's album Yankee Hotel Foxtrot. [17] This profile was later published in Da Capo Best Music Writing 2005. [18]

Segal was an editor at The Washington Monthly in 1993 and 1994 and remains a contributing editor for the magazine. [19] Since 2004, he has also contributed stories to the radio show This American Life . [20]

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References

  1. ↑ "City University Television » The Open Mind » In Conversation with a Reporter". Cuny Tv. Retrieved 2012-10-14.
  2. ↑ Creamer, Matthew (2011-02-18). "The Week's Best Media Writing — Scientology, SEO and More | Media — Advertising Age". Adage.com. Retrieved 2012-10-14.
  3. ↑ Vega, Tanzina (2010-03-13). "Thank You Haggler! - Video". The New York Times. Retrieved 2012-10-14.
  4. ↑ Segal, David (13 October 2012). "Running in Place, Before the Treadmill Ever Arrived". The New York Times. Retrieved 1 November 2012.
  5. ↑ Segal, David (23 June 2012). "Apple's Retail Army, Long on Loyalty but Short on Pay". The New York Times. Retrieved 1 November 2012.
  6. ↑ Segal, David (13 February 2010). "One Compliment, but Two Complaints". The New York Times. Retrieved 1 November 2012.
  7. 1 2 Segal, David. "The Haggler — The New York Times". The New York Times. Retrieved 2012-10-14.
  8. ↑ Segal, David (22 September 2012). "Blowing the Whistle on Online Returns". The New York Times. Retrieved 1 November 2012.
  9. ↑ Segal, David (27 October 2012). "Summoning the Power of the Crowd". The New York Times. Retrieved 1 November 2012.
  10. ↑ Segal, David (12 February 2011). "The Dirty Little Secrets of Search". The New York Times . Retrieved 28 October 2012.
  11. ↑ Segal, David (22 August 2010). "In S.E.C. Fraud Suit, Texas Brothers Stand Firm". The New York Times. Retrieved 28 October 2012.
  12. ↑ "The 2013 Pulitzer Prize Winners - Explanatory Reporting". Pulitzer.org. Retrieved 15 April 2013.
  13. ↑ "2013 Journalism Pulitzer Winners". New York Times. 15 April 2013. Retrieved 15 April 2013.
  14. ↑ Segal, David (26 November 2010). "A Bully Finds a Pulpit on the Web". The New York Times. Retrieved 1 November 2012.
  15. ↑ Sullivan, Danny (28 November 2010). "Google's "Gold Standard" Search Results Take Big Hit In New York Times Story". Search Engine Land. Third Door Media, Inc. Retrieved 28 October 2012.
  16. ↑ Wemple, Erik (2008-11-17). "Post's Segal to NYT - City Desk". Washingtoncitypaper.com. Retrieved 2012-10-25.
  17. ↑ "The Shortwave And the Calling". washingtonpost.com. 2004-08-03. Retrieved 2012-10-25.
  18. ↑ editor, J.T. LeRoy, guest editor ; Paul Bresnick, series (2005). Da Capo Best Music Writing 2005 : the year's finest writing on rock, hip-hop, jazz, pop, country, & more (1. Da Capo Press ed.). [New York]: Da Capo Press. pp. Introduction xix. ISBN   0306814463.{{cite book}}: |last= has generic name (help)CS1 maint: multiple names: authors list (link)
  19. ↑ Vedder, Richard. "Staff Bios". The Washington Monthly. Retrieved 2012-10-25.
  20. ↑ "David Segal". This American Life. Retrieved 2012-11-01.
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