Defect concentration diagram

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Concentration diagram of Cholera deaths 1854 in London (John Snow (1813-1858)) Snow-cholera-map.jpg
Concentration diagram of Cholera deaths 1854 in London (John Snow (1813-1858))

The defect concentration diagram (also problem concentration diagram [1] ) is a graphical tool that is useful in analyzing the causes of the product or part defects. [2] It is a drawing of the product (or other item of interest), with all relevant views displayed, onto which the locations and frequencies of various defects are shown.

In science and engineering, root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. It is widely used in IT operations, telecommunications, industrial process control, accident analysis, medicine, healthcare industry, etc.

In marketing, a product is a system made available for consumer use; it is anything that can be offered to a market to satisfy the desire or need of a customer. In retailing, products are often referred to as merchandise, and in manufacturing, products are bought as raw materials and then sold as finished goods. A service is also regarded to as a type of product.

Contents

Usage

Defect concentration diagram is used effectively in the following situations:

  1. During data collection phase of problem identification.
  2. Analyzing a part or assembly for possible defects.
  3. Analyzing a product (or a part of a product) being manufactured with several defects.

Steps

There are a number of steps that are needed to be follow when constructing the defect concentration diagram:

  1. Define the fault or faults (or whatever) being investigated.
  2. Make a map, drawing, or picture.
  3. Mark on the diagram each time a fault (or whatever) occurs and where it occurs.
  4. After a sufficient period of time, analyze it to identify where the faults occur.

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References

  1. Bjørn Andersen, Tom Fagerhaug, and Marti Beltz, Problem Concentration Diagram, on https://ASQ.org; read 20. August 2015.
  2. Douglas Montgomery (2005). Introduction to Statistical Quality Control. John Wiley & Sons, Inc. ISBN   978-0-471-65631-9