Department of Housing and Public Works

Last updated

Department of Housing and Public Works
Department overview
Jurisdiction Queensland Government
Headquarters 1 William Street, Brisbane [1]
EmployeesIncrease2.svg 5,436 (2019) [2]
Annual budgetIncrease2.svgA$1.365 billion (2019–20) [3] [4]
Minister responsible
  • Minister for Housing and Public Works and Minister for Youth
Department executive
  • Mark Cridland, Director-General
Child agencies
Website housing.qld.gov.au

The Department of Housing and Public Works is a ministerial department within the Queensland Government, tasked with providing housing, sport, digital technology, and urban design and architecture services [5] [6] [7] [8] [9] Both Smart Service Queensland (SSQ) and Queensland Shared Services (QSS) sit within Housing and Public Works, providing whole-of-government services including HR, payroll, procurement, infrastructure, and state-wide contact centre solutions. [10] [11] [12] [13]

Contents

The department was previously called the Department of Housing, Local Government, Planning and Public Works prior to the November 2024 machinery of government changes. [14]

Executive leadership

Minister and director-general

The various streams within the department are responsible to the Queensland Parliament through the Minister for Housing and Public Works and Minister for Youth. Since 1 November 2024, Sam O’Connor is the Minister for Housing and Public Works and Minister for Youth. Day-to-day operations are led by the department director-general, currently Mark Cridland, who reports to the minister.

Leadership structure

Each division within the department has a senior responsible officer for that stream, normally a deputy director-general. The Customer and Digital Group's senior responsible officer is the Queensland Government's Chief Customer and Digital Officer. The Office of the Director-General is managed operationally by an executive director, but is led by the director-general.

Department structure

The department has six divisions , each headed up by a Deputy Director-General. The Department also administers four government bodies and the Office of Night-Life Commissioner that reports to the Minister and a Strategy and Reform unit that reports directly to the Director-General

Policy, Performance and First Nations

This division includes:

Housing and Homelessness Services

This division includes:

Social and Affordable Housing Growth

This division includes:

Public Works

This division includes:

Corporate Services

This division includes:

Procurement

This division incorporates:

Government bodies

The department is responsible for four government bodies including:

who each report to the responsible minister.

Whole-of-government services

The department, through the Customer and Digital Group, also provides some services to other state government departments, some local governments, and some state-owned corporations or authorities.

Queensland Shared Services

Queensland Shared Services (QSS) provides internal support and services for most Queensland Government departments and agencies. QSS supports departments by operating public and internally facing services such as government human resources, payroll, finance, procurement, telecommunications, accommodation, and mail services. [13] Education Queensland does not use QSS in any capacity, whilst some Hospital and Health Services within Queensland Health only use QSS for some limited HR processes such as job evaluations. [12]

Smart Service Queensland

Smart Service Queensland (SSQ) provides contact centre services to the public, meaning people can access state government services through one contact rather than dealing with agencies individually. SSQ delivers the 13 QGOV call centre and the Queensland Government master website (qld.gov.au). They also manage the Queensland Government Service Centres in Brisbane, Maroochydore and Cairns, and the Queensland Government Agent Program which allow people in regional and rural areas to access services from existing businesses in the area such as newsagents or post offices.

QFleet

QFleet is the whole-of-government fleet management service, provides vehicle procurement, sales, leasing, maintenance, safety, and policy services to Queensland Government departments and limited other entities. [15] Several other agencies hold their own fleet management services, particularly those with large fleets, such as the Queensland Ambulance Service, Fire and Emergency Service, Police, and some larger Hospital and Health Services. Fleet vehicles can be identified by their number plate; all QFleet registration numbers start with "QG" for Queensland Government.

Legislation

Department of Housing and Public Works is the administering department for several Queensland statutes. These include the:

History

Before federation (pre-1901)

1901–2000

21st century

References

  1. "Our locations" (PDF). Department of Housing and Public Works. Retrieved 19 May 2020.
  2. "Annual Report 2018-19" (PDF). Department of Housing and Public Works. 13 September 2019. Retrieved 12 May 2020.
  3. "Appropriation Act 2019". Queensland Legislation. 5 September 2019. Retrieved 10 May 2020.[ permanent dead link ]
  4. "Appropriation Act 2018". Queensland Legislation. 29 August 2018. Retrieved 10 May 2020.[ permanent dead link ]
  5. "Housing and homelessness". Department of Housing and Public Works. Retrieved 10 May 2020.
  6. "Building and plumbing". Department of Housing and Public Works. Retrieved 10 May 2020.
  7. "Sport and recreation". Department of Housing and Public Works. Archived from the original on 17 March 2020. Retrieved 10 May 2020.
  8. "Digital". Department of Housing and Public Works. Retrieved 10 May 2020.
  9. "Urban design and architecture". Department of Housing and Public Works. Retrieved 10 May 2020.
  10. "Services for government". Department of Housing and Public Works. Retrieved 10 May 2020.
  11. "Procurement". Department of Housing and Public Works. Retrieved 10 May 2020.
  12. 1 2 "Contact Queensland Shared Services". Queensland Shared Services. 14 May 2020. Retrieved 19 May 2020.
  13. 1 2 "About us". Queensland Shared Services. 19 May 2020. Retrieved 19 May 2020.
  14. "Changes to departments of government". Public Sector Commission (Queensland) . 21 November 2024. Retrieved 18 January 2025.
  15. "QFleet". Department of Housing and Public Works. 28 January 2020. Archived from the original on 2 April 2020. Retrieved 19 May 2020.
  16. 1 2 3 4 "Current legislation". Department of Housing and Public Works. 29 November 2019. Retrieved 10 May 2020.
  17. "Plumbing legislation changes". Department of Housing and Public Transport. 14 February 2020. Retrieved 10 May 2020.
  18. 1 2 "Manufactured homes legislation changes". Department of Housing and Public Works. 29 November 2019. Retrieved 10 May 2020.
  19. "Residential services legislation changes". Department of Housing and Public Works. 29 November 2019. Retrieved 10 May 2020.
  20. "Retirement villages legislation changes". Department of Housing and Public Works. 29 November 2019. Retrieved 10 May 2020.
  21. "Residential tenancy and rooming accommodation legislation changes". Department of Housing and Public Works. 29 November 2019. Retrieved 10 May 2020.
  22. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 "Department of Housing and Public Words: Our History". State of Queensland. Archived from the original on 29 December 2014. Retrieved 29 December 2014.
  23. "Department of Housing and Public Works: Our History: 1939". State of Queensland. Archived from the original on 29 December 2014. Retrieved 29 December 2014.
  24. "Department of Housing and Public Works: Our History: 1945". State of Queensland. Archived from the original on 29 December 2014. Retrieved 29 December 2014.
  25. "Department of Housing and Public Works: Our History: 1947". State of Queensland. Archived from the original on 29 December 2014. Retrieved 29 December 2014.