Diane Mollenkopf | |
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![]() Mollenkopf in 1997 | |
Academic background | |
Alma mater | Bowling Green State University, Michigan State University, Drexel University |
Thesis |
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Academic work | |
Institutions | University of Canterbury |
Diane Agnes Mollenkopf is Professor of Supply Chain Management at the University of Canterbury in New Zealand. She has researched product returns and the circular economy.
Mollenkopf completed a BSB at Bowling Green State University,during which time she spent a year at L'Institute de Touraine in France. She then spent ten years in the cosmetics industry as a logistics and product manager. [1]
Mollenkopf completed an MBA at Michigan State University,followed by a PhD on marketing channels at Drexel University. Her 1995 thesis was titled A study of the market orientation and technology orientation of wholesaler-distributors and dominant retail buyers. [2]
Mollenkopf spent almost ten years as a lecturer and senior lecturer at Lincoln University in New Zealand,before spending three years at Michigan State University and 14 years at the University of Tennessee,where she was the McCormick Professor of Logistics. [1] She relocated back to New Zealand in 2019,to the University of Canterbury,where she was promoted to full professor in 2021. [3] Mollenkopf works on food security,logistics strategy and sustainable supply chains. [1] Commenting on the supply chain issues involved in the recycling of soft plastics in Dunedin,which had been paused for a year,Mollenkopf said that "plastics recycling was now regarded as a 'moral norm'",and that the challenge for the industry was in maintaining the infrastructure to meet consumer demand. [4]
In commerce, supply chain management (SCM) deals with a system of procurement, operations management, logistics and marketing channels, through which raw materials can be developed into finished products and delivered to their end customers. A more narrow definition of supply chain management is the "design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronising supply with demand and measuring performance globally". This can include the movement and storage of raw materials, work-in-process inventory, finished goods, and end to end order fulfilment from the point of origin to the point of consumption. Interconnected, interrelated or interlinked networks, channels and node businesses combine in the provision of products and services required by end customers in a supply chain.
Logistics is a part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin to the point of consumption according to the needs of customers. Logistics management is a component that holds the supply chain together. The resources managed in logistics may include tangible goods such as materials, equipment, and supplies, as well as food and other consumable items.
A supply chain, sometimes expressed as a "supply-chain", is a complex logistics system that consists of facilities that convert raw materials into finished products and distribute them to end consumers or end customers. Meanwhile, supply chain management deals with the flow of goods within the supply chain in the most efficient manner.
Distribution is the process of making a product or service available for the consumer or business user who needs it, and a distributor is a business involved in the distribution stage of the value chain. Distribution can be done directly by the producer or service provider or by using indirect channels with distributors or intermediaries. Distribution is one of the four elements of the marketing mix: the other three elements being product, pricing, and promotion.
A warehouse management system (WMS) is a set of policies and processes intended to organise the work of a warehouse or distribution centre, and ensure that such a facility can operate efficiently and meet its objectives.
Reverse logistics encompasses all operations related to the upstream movement of products and materials. It is "the process of moving goods from their typical final destination for the purpose of capturing value, or proper disposal. Remanufacturing and refurbishing activities also may be included in the definition of reverse logistics." Growing green concerns and advancement of green supply chain management concepts and practices make it all the more relevant. The number of publications on the topic of reverse logistics have increased significantly over the past two decades. The first use of the term "reverse logistics" in a publication was by James R. Stock in a White Paper titled "Reverse Logistics," published by the Council of Logistics Management in 1992. The concept was further refined in subsequent publications by Stock (1998) in another Council of Logistics Management book, titled Development and Implementation of Reverse Logistics Programs, and by Rogers and Tibben-Lembke (1999) in a book published by the Reverse Logistics Association titled Going Backwards: Reverse Logistics Trends and Practices. The reverse logistics process includes the management and the sale of surplus as well as returned equipment and machines from the hardware leasing business. Normally, logistics deal with events that bring the product towards the customer. In the case of reverse logistics, the resource goes at least one step back in the supply chain. For instance, goods move from the customer to the distributor or to the manufacturer.
Demand-chain management (DCM) is the management of relationships between suppliers and customers to deliver the best value to the customer at the least cost to the demand chain as a whole. Demand-chain management is similar to supply-chain management but with special regard to the customers.
Sales and operations planning (S&OP) is an integrated business management process through which the executive/leadership team continually achieves focus, alignment, and synchronization among all organization functions. The S&OP process includes an updated forecast that leads to a sales plan, production plan, inventory plan, customer lead time (backlog) plan, new product development plan, strategic initiative plan, and resulting financial plan. Plan frequency and planning horizon depend on the specifics of the context. Short product life cycles and high demand volatility require a tighter S&OP than steadily consumed products. Done well, the S&OP process also enables effective supply chain management.
Sustainable packaging is the development and use of packaging which results in improved sustainability. This involves increased use of life cycle inventory (LCI) and life cycle assessment (LCA) to help guide the use of packaging which reduces the environmental impact and ecological footprint. It includes a look at the whole of the supply chain: from basic function, to marketing, and then through to end of life (LCA) and rebirth. Additionally, an eco-cost to value ratio can be usefulThe goals are to improve the long term viability and quality of life for humans and the longevity of natural ecosystems. Sustainable packaging must meet the functional and economic needs of the present without compromising the ability of future generations to meet their own needs. Sustainability is not necessarily an end state but is a continuing process of improvement.
Although logistics has been mostly utilized in commercial supply chains, it is also an important tool in disaster relief operations. Humanitarian logistics is a branch of logistics which specializes in organizing the delivery and warehousing of supplies during natural disasters or complex emergencies to the affected area and people. However, this definition focuses only on the physical flow of goods to final destinations, and in reality, humanitarian logistics is far more complicated and includes forecasting and optimizing resources, managing inventory, and exchanging information. Thus, a good broader definition of humanitarian logistics is the process of planning, implementing and controlling the efficient, cost-effective flow and storage of goods and materials, as well as related information, from the point of origin to the point of consumption for the purpose of alleviating the suffering of vulnerable people.
Glenn Parry is a professor in Digital Transformation at University of Surrey and was formally Professor of strategy and operations management at Bristol Business School, UWE. and senior visiting fellow with the University of Bath, UK. He authored and edited the textbook titled Service Design and Delivery published by Springer.
FedEx Supply Chain, formerly known as GENCO is a major third-party logistics (3PL) provider in the United States and Canada. It serves various industries, including: technology & electronics, retail & e-commerce, consumer & industrial goods, and healthcare industries. The company was founded in the year 1898 by Hyman Shear as H. Shear Trucking Company in Pittsburgh. Currently it is a subsidiary of FedEx.
Third-party logistics is an organization's long term commitment of outsourcing its distribution services to third-party logistics businesses.
Hans Ronald "Harold" Krikke is a widely recognized scientist in Closed Loop Supply Chains.
Distributed manufacturing also known as distributed production, cloud producing, distributed digital manufacturing, and local manufacturing is a form of decentralized manufacturing practiced by enterprises using a network of geographically dispersed manufacturing facilities that are coordinated using information technology. It can also refer to local manufacture via the historic cottage industry model, or manufacturing that takes place in the homes of consumers.
In supply chain management, supply chain collaboration is defined as two or more autonomous firms working jointly to plan and execute supply chain operations. It can deliver substantial benefits and advantages to collaborators. It is known as a cooperative strategy when one or more companies or business units work together to create mutual benefits. There are two main types of supply chain collaboration: vertical collaboration and horizontal collaboration. Vertical collaboration is the collaboration when two or more organizations from different levels or stages in supply chain share their responsibilities, resources, and performance information to serve relatively similar end customers; while horizontal collaboration is an inter-organizational systemrelationship between two or more companies at the same level or stage in the supply chain in order to allow greater ease of work and cooperation towards achieving a common objective.
In commerce, global supply-chain management is defined as the distribution of goods and services throughout a trans-national companies' global network to maximize profit and minimize waste. Essentially, global supply chain-management is the same as supply-chain management, but it focuses on companies and organizations that are trans-national.
In business administration, desorptive capacity has been defined as "an organization’s ability to identify technology transfer opportunities based on a firm’s outward technology transfer strategy and to facilitate the technology’s application at the recipient". It is considered as a complement to absorptive capacity, and it may be a driver of a successful knowledge transfer.
Nada R. Sanders is an American university professor specializing in forecasting and supply-chain management. She is the Distinguished Professor of Supply Chain Management at the D’Amore-McKim School of Business at Northeastern University. She is also a research scholar, academic editor, reference book author, keynote speaker, business consultant, and corporate board member. Her forecasts describing the impact of the economic crisis on supply disruptions resulting from the COVID-19 pandemic received media coverage. Her latest book The Humachine explores the influence of artificial intelligence over world business and culture.
Athina Anastasaki is a Greek chemist who is a professor at ETH Zurich. Her research considers chemical synthesis and radical polymerisation. She was awarded the 2022 Ruzicka Prize in recognition of her research in chemistry.