Dilbert principle

Last updated
Dilbert Principle.jpg

The Dilbert principle is a satirical concept of management developed by Scott Adams, creator of the comic strip Dilbert , which states that companies tend to promote incompetent employees to management to minimize their ability to harm productivity. The Dilbert principle is inspired by the Peter principle, which is that employees are promoted based on success until they attain their "level of incompetence" and are no longer successful. By the Dilbert principle, employees who were never competent are promoted to management to limit the damage they can do. Adams first explained the principle in a 1995 Wall Street Journal article, and elaborated upon it in his humorous 1996 book The Dilbert Principle.

Contents

Definition

In the Dilbert comic strip of February 5, 1995, Dogbert says that "leadership is nature's way of removing morons from the productive flow". Adams himself explained, [1]

I wrote The Dilbert Principle around the concept that in many cases the least competent, least smart people are promoted, simply because they’re the ones you don't want doing actual work. You want them ordering the doughnuts and yelling at people for not doing their assignmentsyou know, the easy work. Your heart surgeons and your computer programmersyour smart peoplearen't in management. That principle was literally happening everywhere.

Adams explained the principle in a 1995 Wall Street Journal article. [2] Adams then elaborated his study of the Dilbert principle in his 1996 book The Dilbert Principle, which is required or recommended reading at some management and business programs. [3] [4] [5] [6] In the book, Adams writes that, in terms of effectiveness, use of the Dilbert principle is akin to a band of gorillas choosing an alpha-squirrel to manage them by an incredibly convoluted process. The book has sold more than a million copies and was on the New York Times bestseller list for 43 weeks.

Comparative principles

The Dilbert principle can be compared to the Peter principle. As opposed to the Dilbert principle, the Peter principle assumes that people are promoted because they are competent, and that the tasks higher in the hierarchy require skills or talents they do not possess. It concludes that due to this, a competent employee will eventually be promoted to, and then likely remain at, a job at which he or she is incompetent. In his book, The Peter Principle, Laurence J. Peter explains "percussive sublimation", the act of "kicking a person upstairs" (i.e., promoting him to management) to reduce his interference with productive employees.

The Dilbert principle, by contrast, assumes that hierarchy just serves as a means for removing the incompetent to "higher" positions where they will be unable to cause damage to the workflow, assuming that the upper echelons of an organization have little relevance to its actual production, and that the majority of real, productive work in a company is done by people who rank lower. Unlike the Peter principle, the promoted individuals were not particularly good at any job they previously had, so awarding them a supervisory position is a way to remove them from the workforce without actually dismissing them, rather than a reward for meritorious service. An earlier formulation of this effect was known as Putt's Law (1981), credited to the pseudonymous author Archibald Putt ("Technology is dominated by two types of people, those who understand what they do not manage and those who manage what they do not understand.").

See also

Related Research Articles

<i>Dilbert</i> American comic strip

Dilbert is an American comic strip written and illustrated by Scott Adams, first published on April 16, 1989. It is known for its satirical office humor about a white-collar, micromanaged office with engineer Dilbert as the title character. It has spawned dozens of books, an animated television series, a video game, and hundreds of themed merchandise items. Dilbert Future and The Joy of Work are among the most read books in the series. In 1997, Adams received the National Cartoonists Society Reuben Award and the Newspaper Comic Strip Award for his work. Dilbert appears online and as of 2013 was published daily in 2,000 newspapers in 65 countries and 25 languages.

<span class="mw-page-title-main">Peter principle</span> Management concept by Laurence J. Peter

The Peter principle is a concept in management developed by Laurence J. Peter, which observes that people in a hierarchy tend to rise to "a level of respective incompetence": employees are promoted based on their success in previous jobs until they reach a level at which they are no longer competent, as skills in one job do not necessarily translate to another.

<span class="mw-page-title-main">Scott Adams</span> American cartoonist and author (born 1957)

Scott Raymond Adams is an American author and cartoonist. He is the creator of the syndicated Dilbert comic strip, and the author of several nonfiction works of satire, commentary, and business. Adams worked in various business roles before he became a full-time cartoonist in 1995. While working at a telephone company in 1989, Adams created Dilbert; by the mid-1990s, amidst a slew of downsizing in the United States, the strip had gained national prominence in America and even began to reach a worldwide audience. Dilbert remained popular throughout the following decades, spawning several books written by Adams and becoming something of a cultural touchstone.

Empowerment is the degree of autonomy and self-determination in people and in communities. This enables them to represent their interests in a responsible and self-determined way, acting on their own authority. It is the process of becoming stronger and more confident, especially in controlling one's life and claiming one's rights. Empowerment as action refers both to the process of self-empowerment and to professional support of people, which enables them to overcome their sense of powerlessness and lack of influence, and to recognize and use their resources.

<span class="mw-page-title-main">Buzzword bingo</span> Word game

Buzzword bingo, also known as bullshit bingo, is a bingo-style game where participants prepare bingo cards with buzzwords and tick them off when they are uttered during an event, such as a meeting or speech. The goal of the game is to tick off a predetermined number of words in a row and then signal bingo to other players.

<span class="mw-page-title-main">Laurence J. Peter</span> Canadian educator (1919–1990)

Laurence Johnston Peter was a Canadian educator and "hierarchiologist" who is best known to the general public for the formulation of the Peter principle.

<span class="mw-page-title-main">Peter Drucker</span> American business consultant

Peter Ferdinand Drucker was an Austrian-American management consultant, educator, and author, whose writings contributed to the philosophical and practical foundations of the modern business corporation. He was also a leader in the development of management education, he invented the concept known as management by objectives and self-control, and he has been described as "the founder of modern management".

<span class="mw-page-title-main">Cubicle</span> Office furniture meant to allow for concentration

A cubicle is a partially enclosed office workspace that is separated from neighboring workspaces by partitions that are usually 5–6 feet (1.5–1.8 m) tall. Its purpose is to isolate office workers and managers from the sights and noises of an open workspace so that they may concentrate with fewer distractions. Cubicles are composed of modular elements such as walls, work surfaces, overhead bins, drawers, and shelving, which can be configured depending on the user's needs. Installation is generally performed by trained personnel, although some cubicles allow configuration changes to be performed by users without specific training.

The merit system is the process of promoting and hiring government employees based on their ability to perform a job, rather than on their political connections. It is the opposite of the spoils system.

A vitality curve is a performance management practice that calls for individuals to be ranked or rated against their coworkers. It is also called stack ranking, forced ranking, and rank and yank. Pioneered by GE's Jack Welch in the 1980s, it has remained controversial. Numerous companies practice it, but mostly covertly to avoid direct criticism.

<span class="mw-page-title-main">Dilbert (character)</span> Fictional character

Dilbert is a fictional character and the main character and protagonist of the comic strip of the same name, created by Scott Adams. The character has ideas which are typically sensible and occasionally even revolutionary, but they are rarely pursued because he is powerless. He is frustrated by the incompetence and malevolence of his co-workers and often is sarcastic and snide. He was voiced by Daniel Stern in the television show.

Asok is an Indian intern in the Dilbert comic strip. His first appearance was March 18, 1996. He is a brilliant graduate from the Indian Institute of Technology.

Competence is the set of demonstrable characteristics and skills that enable and improve the efficiency or performance of a job. Competency is a series of knowledge, abilities, skills, experiences and behaviors, which leads to effective performance in an individual's activities. Competency is measurable and can be developed through training. The term "competence" first appeared in an article authored by R.W. White in 1959 as a concept for performance motivation. In 1970, Craig C. Lundberg defined this concept as "Planning the Executive Development Program". The term gained traction in 1973 when David McClelland wrote a seminal paper entitled, "Testing for Competence Rather Than for Intelligence". The term, created by McClelland, was commissioned by the State Department to explain characteristics common to high-performing agents of embassy, as well as help them in recruitment and development. It has since been popularized by Richard Boyatzis, and many others including T.F. Gilbert (1978), who used the concept in performance improvement. Its uses vary widely, which has led to considerable misunderstanding.

Dilbert is an American comic strip.

Negative selection is a political process that occurs especially in rigid hierarchies, most notably dictatorships, but also to lesser degrees in such settings as corporations or electoral politics.

Talent management (TM) is the anticipation of required human capital for an organization and the planning to meet those needs. The field has been growing in significance and gaining interest among practitioners as well as in the scholarly debate over the past 10 years, particularly after McKinsey's 1997 research and the 2001 book on The War for Talent. Michaels, Ed; Handfield-Jones, Helen; Axelrod, Beth (2001). The War for Talent. Harvard Business Press. ISBN 9781578514595. Talent management in this context does not refer to the management of entertainers. Talent management is the science of using strategic human resource planning to improve business value and to make it possible for companies and organizations to reach their goals. Everything done to recruit, retain, develop, reward and make people perform forms a part of talent management as well as strategic workforce planning. A talent-management strategy should link to business strategy and to local context to function more appropriately

<i>Putts Law and the Successful Technocrat</i> Book

Putt's Law and the Successful Technocrat is a book, credited to the pseudonym Archibald Putt, published in 1981. An updated edition, subtitled How to Win in the Information Age, was published by Wiley-IEEE Press in 2006. The book is based upon a series of articles published in Research/Development Magazine in 1976 and 1977.

<i>Loserthink</i> Non fiction book by Scott Adams

Loserthink: How Untrained Brains Are Ruining America is a 2019 nonfiction book by Scott Adams, creator of Dilbert. Adams suggests that many otherwise intelligent people are trapped by unproductive ways of thinking. The reason for this, he says, is they don't have experience across multiple domains and thus are not equipped to think more productively. Loserthink introduces readers to the most useful thought patterns in a variety of disciplines. Adams wants to help employees identify mental barriers and how to break through them, as well as escape from their own "mental prisons." Loserthink is a New York Times Bestseller.

<i>Radical Candor</i> 2017 business leadership book by Kim Malone Scott

Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity is a business leadership book written by former Apple and Google executive Kim Malone Scott. In the book, Scott defines the term radical candor as feedback that incorporates both praise and criticism. Unlike radical transparency or radical honesty, Scott says the management principle of radical candor involves “caring personally while challenging directly.” The book was first published in 2017 by St. Martin's Press. A fully revised and updated version was released in 2019.

References

Listen to this article (2 minutes)
Sound-icon.svg
This audio file was created from a revision of this article dated 26 June 2005 (2005-06-26), and does not reflect subsequent edits.
  1. "Funny Business" (PDF). BizEd. November–December 2002. Archived from the original (PDF) on February 6, 2009. Retrieved April 23, 2011.
  2. Adams, Scott. "Manager's journal: The Dilbert principle." Wall Street Journal [New York, N.Y.] 22 May 1995, Eastern edition: A12. Wall Street Journal.
  3. "Project Management Case Studies" (PDF). Haas School of Business. University of California, Berkeley. 2003. Archived from the original (PDF) on March 13, 2012. Retrieved October 17, 2015.
  4. "Readings for CSCI 3308 - Software Engineering Methods and Tools". University of Colorado Boulder. March 16, 2001. Archived from the original on September 22, 2006. Retrieved October 17, 2015.
  5. "Syllabus - SW Project Mgt - CSE5315 - 1998". Archived from the original on February 20, 2003. Retrieved 2010-02-09.
  6. "EM 501 Management of Organizations". Washington State University. 2000. Archived from the original on February 9, 2010. Retrieved October 17, 2015.

Further reading