Direct service organisation

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A direct service organisation or direct labour organisation (DSO or DLO) is a business unit of a United Kingdom local authority or housing association [ citation needed ] which undertakes work specified by the Local Government Act 1988 [1] and Local Government, Planning and Land Act 1980 [2] and/or other work, including construction and maintenance. [1] [3] Its workers are directly employed by the authority. [1]

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Formation

Compulsory competitive tendering and deregulation were encouraged in the early 1980s, [4] leading to the formal establishment of the DSO (and its forerunner, the DLO). [5]

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