Emily S. Patterson | |
---|---|
Occupation(s) | Ergonomist and academic |
Academic background | |
Education | BS Industrial Engineering MS Industrial & Systems Engineering PhD Industrial & Systems Engineering |
Alma mater | University of Illinois Urbana-Champaign The Ohio State University |
Academic work | |
Institutions | The Ohio State University |
Emily S. Patterson is an American ergonomist and academic. She is a professor in the Ohio State University College of Medicine. [1]
Patterson's research is in the field of human factors engineering,with a focus on its application to health informatics and macrocognition to improve patient safety,and quality in healthcare. She co-edited the book Macrocognition Metrics and Scenarios:Design and Evaluation for Real-World Teams [2] and is the recipient of the Alexander C. Williams,Jr.,Award. [3]
Patterson studied at the University of Illinois Urbana-Champaign and graduated with a BS in industrial engineering. She then undertook research in human factors at the Ohio State University and earned her MS in industrial and systems engineering in 1996,followed by a Ph.D. in 1999. [4]
Patterson joined the Ohio State University College of Engineering as a visiting scholar in 2003 and held an appointment as a research scientist there from 2005 till 2009. [5] In 2010,she was appointed as an assistant professor in the School of Health and Rehabilitation Sciences at Ohio State University and was promoted to associate professor in 2015, [6] and professor in 2021. [7] Previously,she was a research scientist at the Getting at Patient Safety (GAPS) Center at the Veteran's Administration Medical Center in Cincinnati. [8]
Patterson was a scientific advisor on patient safety for the Joint Commission,the National Board of Medical Examiners,and the Society of Hospital Medicine. [9]
Patterson has authored journal articles,conference papers,and book chapters. [10] Her research has contributed to developing a national standard for summative usability testing for electronic health records in the United States,as well as accreditation standards for hospitals,medical residency programs,and shift change handovers. [11]
Patterson's early work at NASA Johnson Space Center,resulting in a paper titled "Handoff strategies in settings with high consequences for failure:lessons for health care operations",provided insights on the characteristics of an effective patient handover. [12] Much of her health information technology research focuses on improving patient safety in healthcare by utilizing human factors engineering,emphasizing streamlining workflows in hospital settings. Her work identified side effects from implementing health information technology,i.e.,bar code medication administration,highlighting the significance of human factors engineering in workarounds. [13] [14] She extended this research with Kelly Neville and colleagues from The MITRE Corporation to create a conceptual framework for work system resilience to support Resilience-Aware Development and Transition. [15]
Patterson is a key contributor to the technical reports published by the National Institute of Standards and Technology (NIST). [16] She co-authored the national standard for summative usability testing for electronic health records (NIST 7804), [17] that has been cooperatively published by the FDA and (NISTIR 7804–1). [18]
Patterson worked on formulating a certificate for educating health science students regarding the use of methods in NIST technical reports and introduced it as an approved certificate program known as "Usability and User Experience in Healthcare" at the Ohio State University in 2020. [11] Concentrated on addressing the telemetry alarm problem in the medical center,her joint work applied human factors engineering to the alarm problem. [19] Her team developed an alarm classification system based on priority,an increased positive predictive value (PPV),and information content. [20]
Another area of Patterson's work is communication during the transition of care. She conducts qualitative research using macrocognition as a conceptual framework,which has ramifications for health informatics. Together with Janet E. Miller,she has conducted research on the theoretical foundations of macrocognition,discussed a new set of macrocognitive metrics,and elaborated on how the metrics can be used in different approaches. [21] In her 2016 ethnographic observational research,she investigated the differences in how the patient handovers were conducted by attending and resident physicians [22] and later put an emphasis on the use of a macrocognition framework in the healthcare-built environment (HCBE). [23] Research on HCBE has contributed to recommendations for more patient-centered and family-centered design of hospital rooms. [24]
Patterson has also used macrocognition for conducting formative usability tests at the VHA,resulting in software changes for increased usability and patient safety. [25] Her early research works have evaluated the patient handoff tool (PHT) for improving patient handoffs, [26] showed how the technology-supported handovers could be optimized, [27] and examined the influence of the computerized decision support on the ability to evaluate and supervise resident physician sign-outs. [28]
Patterson has also conducted research on medical education accreditation. In a collaborative work with Ingrid Philibert from the Accreditation Council for Graduate Medical Education (ACGME),she defined high-quality patient handovers at the University Otolaryngologists/Otolaryngology Program Directors Organization meeting,and in a related effort,developed an online training course for resilient communication during the shift handovers. [29]
Health informatics is the study and implementation of computer structures and algorithms to improve communication,understanding,and management of medical information. It can be viewed as branch of engineering and applied science.
Engineering psychology,also known as Human Factors Engineering,is the science of human behavior and capability,applied to the design and operation of systems and technology. As an applied field of psychology and an interdisciplinary part of ergonomics,it aims to improve the relationships between people and machines by redesigning equipment,interactions,or the environment in which they take place. The work of an engineering psychologist is often described as making the relationship more "user-friendly."
In healthcare,a change-of-shift report is a meeting between healthcare providers at the change of shift in which vital information about and responsibility for the patient is provided from the off-going provider to the on-coming provider. Other names for change-of-shift report include handoff,shift report,handover,or sign-out. Change-of-shift report is key to inpatient care because healthcare providers are essential to providing around the clock care.
The healthcare error proliferation model is an adaptation of James Reason’s Swiss Cheese Model designed to illustrate the complexity inherent in the contemporary healthcare delivery system and the attribution of human error within these systems. The healthcare error proliferation model explains the etiology of error and the sequence of events typically leading to adverse outcomes. This model emphasizes the role organizational and external cultures contribute to error identification,prevention,mitigation,and defense construction.
Industrial engineering is an engineering profession that is concerned with the optimization of complex processes,systems,or organizations by developing,improving and implementing integrated systems of people,money,knowledge,information and equipment. Industrial engineering is central to manufacturing operations.
The Human Factors and Ergonomics Society (HFES) is an interdisciplinary nonprofit professional organization,headquartered in Washington,D.C.,within the so-called Potomac Chapter of the organization. Founded in 1957,HFES now claims 4500 members worldwide. HFES has 67 active chapters throughout the United States,Canada,and Europe;42 of these are student chapters,and 23 are technical groups.
Audrey O'Brien Nelson is an American registered nurse,research scientist,and professor in multiple colleges at the University of South Florida. She is the director of the VISN 8 Evidence-Based Practice Center and the Biomechanic Research Laboratory at the James A. Haley Veterans Hospital in Tampa,Florida. Nelson is also a speaker on topics related to nursing research in spinal cord injury occupational safety and patient safety.
The term use error has recently been introduced to replace the commonly used terms human error and user error. The new term,which has already been adopted by international standards organizations for medical devices,suggests that accidents should be attributed to the circumstances,rather than to the human beings who happened to be there.
Anthony D. Andre is a researcher,practitioner,and academic in the fields of human factors,ergonomics,usability and product design. He is the founding principal of Interface Analysis Associates,an international human factors and ergonomics consultancy. Andre pioneered the behavioral approach to ergonomics which included behavior modification and computer skill development as its basis,in direct opposition to common product-based approaches. He is a founding member and adjunct professor of the HF/E Graduate Program at San Jose State University. He founded the International Conference on Human Factors and Ergonomics in Health Care,co-created the Ergo-X conference,managed the ergonomic content for several of the annual California Association of Rehabilitation and Re-employment Professionals (CARRP) conferences,and recently produced,hosted,and presented a COVID-19 ergonomics virtual summit on how to work/school from home more safely and comfortably. He has served as president of the Human Factors and Ergonomics Society. Andre is a Certified Professional Ergonomist (CPE),recognized by the Board of Certification of Professional Ergonomists (BCPE).
Ergonomics,also known as human factors or human factors engineering (HFE),is the application of psychological and physiological principles to the engineering and design of products,processes,and systems. Primary goals of human factors engineering are to reduce human error,increase productivity and system availability,and enhance safety,health and comfort with a specific focus on the interaction between the human and equipment.
Mica Endsley is an American engineer and a former Chief Scientist of the United States Air Force.
Alarm fatigue or alert fatigue describes how busy workers become desensitized to safety alerts,and as a result ignore or fail to respond appropriately to such warnings. Alarm fatigue occurs in many fields,including construction and mining,healthcare,and the nuclear power field. Like crying wolf,such false alarms rob the critical alarms of the importance they deserve. Alarm management and policy are critical to prevent alarm fatigue.
The Institute of Industrial and Systems Engineers (IISE),formerly the Institute of Industrial Engineers,is a professional society dedicated solely to the support of the industrial engineering profession and individuals involved with improving quality and productivity.
Thurmon E. Lockhart is an American biomedical engineer,researcher and educator. He is the Inaugural MORE Foundation Professor of Life in Motion at Arizona State University,a guest professor at Ghent University in Belgium and,serves as a research affiliate faculty at Mayo Clinic College of Medicine and Science. He is an associate editor of Annals of Biomedical Engineering and academic and guest editor of the Sensors journal He has worked significantly to bring research to practice with various businesses to reduce falls.
Enid Montague is a human factors and ergonomics engineer. Montague is currently an associate professor of health informatics and the director of the Wellness and Health Enhancement Engineering Laboratory (WHEEL) in the college of computing at DePaul University,Chicago,United States. She is also an adjunct professor at Northwestern University Feinberg School of Medicine. Her work is focused on human centered automation in medicine,specifically the role of trust of both patient and employees in the healthcare ecosystem and new technologies in medicine,such as artificial intelligence and electronic health records. She leverages human factors and human-computer interaction methodologies to inform her work with the goal of creating and improving medical technology that is patient-centered.
Daniel Gopher is a professor (Emeritus) of Cognitive psychology and Human Factors Engineering at the Faculty of Industrial Engineering and Management,Technion - Israel Institute of Technology. He held the Yigal Alon Chair for the Study of Humans at Work at the Technion. Gopher is a fellow of the Human Factors and Ergonomics Society,the Psychonomic Society and the International Ergonomics Association.
David D. Woods is an American safety systems researcher who studies human coordination and automation issues in a wide range safety-critical fields such as nuclear power,aviation,space operations,critical care medicine,and software services. He is one of the founding researchers of the fields of cognitive systems engineering and resilience engineering.
Dr. Richard I. Cook was a system safety researcher,physician,anesthesiologist,university professor,and software engineer. Cook did research in safety,incident analysis,cognitive systems engineering,and resilience engineering across a number of fields,including critical care medicine,aviation,air traffic control,space operations,semiconductor manufacturing,and software services.
Robert L. Wears was an American medical doctor,professor of emergency medicine,and safety researcher who integrated human factors in healthcare,doing studies of technical work in complex socio-technical systems,joint and distributed cognitive systems,and the impact of information technology on safety and resilient performance.
Joachim Meyer is Celia and Marcos Maus Professor for Data Sciences at the Department of Industrial Engineering at Tel-Aviv University. His work deals with human decisions in interactions with intelligent systems and he is a fellow of the Human Factors and Ergonomics Society.
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