Employment and Support Allowance (ESA) is a United Kingdom welfare payment for adults younger than the State Pension age who are having difficulty finding work because of their long-term medical condition or a disability. It is a basic income-replacement benefit paid in lieu of wages. It is currently being phased out and replaced with Universal Credit for claimants on low incomes, although the contribution-based element remains available.
An individual can put in a claim for ESA if they satisfy all of these conditions: [1]
They will not be paid ESA if they are entitled to Statutory Sick Pay (which is paid out by a current employer) and it is not possible to receive ESA at the same time as the other main out-of-work benefits, i.e. Jobseekers Allowance or Income Support.
Universal Credit, which is received by one million people nationally, can contain a component analogous to ESA.
No money is paid for the first week. After that, the basic allowance is paid to the claimant until their Work Capability Assessment (WCA) at - in theory - week 13, after which a successful claimant might receive an enhanced level of payment (depending on the level of disability and whether they enter the work-related activity group or the support group after their assessment). [2]
ESA Rates for 2019/2020 | ||
paid in weeks 2–13 | paid from week 14 | |
Basic allowance (for those aged under 25) | £57.90 Per week | £57.90 Per week |
Basic allowance (for those aged 25 and over) | £73.10 Per week | £73.10 Per week |
Work-related activity component (no longer paid to new claimants)* | ——— | £29.05 Per week |
Support component* | ——— | £38.55 Per week |
* Only one of these components is payable per claim
In April 2017, the work-related activity component was abolished for new claimants. The same applies to successful reclaims, if more than a certain time has elapsed since the last period of receipt of ESA (long-term successful claimants who had a WCA before April 2017 continue to receive it). People receiving the support component are unaffected.
An enhanced disability premium of £16.80 a week may be paid to single people receiving the support component of income-related ESA; for a couple, the rate is £24.10 where one or both partners qualify.
In some circumstances, an additional severe disability premium of £65.85 a week may be paid. [2]
ESA can be either contributory or income-related.
If claimants have paid enough National Insurance they can claim contributory ESA. Income-related ESA is for people who have not paid enough National Insurance contributions and is subject to a means test and certain other conditions (although the amount paid as contributions-based ESA can also be affected by financial circumstances). A person must have capital of less than £16,000 to be eligible for income-based ESA. This includes any savings that the claimant or their spouse or partner may own. [3] Income-related ESA is not time-limited [4] and is not usually subject to Income Tax, but contribution-based ESA is. [5]
Universal Credit is incorporating income-related ESA in stages. In the parts of the UK where it already has, contribution-based ESA has been rebadged as "new-style ESA".
After the Work Capability Assessment, claimants are split into two groups: the Work-Related Activity Group (WRAG) and the Support Group. In February 2017, 66% of claimants were in the Support Group, 17% were in the WRAG, 13% were in the assessment phase and the phase for 3% of claimants were unknown. [6] The WRAG is for claimants who are currently unfit for work but expected to find work in the future. Claimants in the WRAG are required to participate in work-related activity or else they well be sanctioned; where their benefit payments are temporarily stopped. People who are claiming contribution-based ESA and placed in the WRAG are only allowed to claim for one year. WRAG claimants must attend a work-focused interview with a personal advisor, where they discuss how the claimant could find suitable work, and take part in activities to improve their chances of finding work. [7] Some types of activity claimants may participate in include: [7]
The support group is for claimants who are not considered fit for work and are unlikely to become fit for work in the near-future. Claimants in this group are paid the support component and are not required to participate in any work-related activity. [7]
Someone wanting to claim ESA will need a medical certificate, i.e. a sick-note, signed by their GP to say that they are not fully fit for work. The new claimant must then contact the Department for Work and Pensions (DWP), usually by phone, [8] who will log their claim and usually post them a questionnaire called an ESA50, where the claimant explains how their disability affects them. In rare circumstances, a full assessment is not required, such as when a doctor has officially certified the claimant as being likely to die within six months. [9] The completed form must then be sent in the envelope provided to the Health Assessment Advisory Service - the trading name of the assessment provider, Maximus. [10]
Once a person has submitted a claim for ESA, they will normally be paid assessment rate for 13 weeks. [11] The ESA50 form, together with any other information sent with it by the claimant, will be read by a qualified healthcare professional, who will then decide on whether a face-to-face medical assessment is actually necessary: some people with severe disabilities can be granted ESA based solely on the documents supplied, if that is clear from the paperwork. For this reason, Maximus encourages new claimants to send as much relevant information as possible and give a detailed description of their disability when filling in the claim form. [12] The Claimant is then asked to attend a Work Capability Assessment. [11]
The assessment is often described as consisting of two separate assessments. In practice, if they have a face-to-face assessment, an individual claimant will experience only one assessment on the day (the decision-making is done afterwards). The two stages are: [11]
A DWP official makes the final decision on entitlement, based on all the available evidence.
At their WCA, an ESA claimant must be found to have limited capability for work in order to qualify at all. The testing process gauges the claimant's ability to perform up to 17 activities; these activities are set out on the ESA claim form. For each activity, a claimant can score 15, 9, 6 or 0 points: the more severe their disability, the more points they will score. Points are scored by having physical impairments, mental ones or a mixture of the two (if they are likely to significantly affect the claimant's ability to work). In order to be entitled to ESA, a person will need to score at least 15 points in total. Other factors, such as some aspects of pregnancy, are also considered by the assessor, who will be a nurse, doctor, occupational therapist or physiotherapist; these factors do not operate on a points system but might nevertheless qualify the claimant for ESA. [11]
This is about whether a successful claimant of ESA is capable of taking part in interviews and pre-employment training, or whether their ability to do so is limited to a significant degree. As far as the way the WCA actually operates is concerned, this is about whether the claimant has one or more severe disabilities, affecting the 17 areas which the ESA descriptors focus on. If a person is found to have a severe disability, they will be placed in the Support Group. [11]
ESA superseded three older benefits: Incapacity Benefit; Income Support paid because of an illness or disability; and Severe Disablement Allowance.
A Green Paper published in 1998 proposed partially means-testing Incapacity Benefit and making deductions from the benefit payments for people receiving an occupational pension. [13]
In February 2005, the Welfare Secretary Alan Johnson announced plans to replace Incapacity Benefit with two new benefits: "Disability and Sickness Allowance", for people deemed too ill to work; and "Rehabilitation Support Allowance", paid at the same rate as Jobseekers Allowance to less disabled people, who would be supported by the DWP back into work. [14] No benefits with these names ever materialised.
In March 2005, Atos was awarded the contract to work with the DWP to build the software programme that would be used in the assessment of claims for the allowance that would take the place of Incapacity Benefit. The firm, which was already carrying out the DWP's existing disability assessments, would employ hundreds more healthcare professionals to carry out the new test once it went live - in late 2008. [15]
In January 2006, John Hutton published a White Paper outlining the government's latest plans for welfare reform: the benefit that would replace Incapacity Benefit would be called Employment and Support Allowance and its gateway assessment would be transformed. Over 10 years, Hutton expected the number of people on Incapacity Benefit to fall by one million, thereby saving £7 billion a year. [16] [17] The resulting Welfare Reform Bill was introduced to Parliament for consideration in July 2006. On 3 May 2007, the bill received royal assent. [18]
Blair appointed David Freud, as an advisor on out-of-work benefit reform in December 2006. Freud wrote the report: Reducing dependency, increasing opportunity: options for the future of welfare to work in 2007. It called for the greater use of private sector companies who would be paid by results, for substantial resources to be made available to help people on Incapacity Benefit back into work, and for a single working age benefit payment to replace Housing Benefit, Jobseekers Allowance and all other working-age benefits. [19] [20] [21]
In July 2008 a Green Paper was published. It declared that "between 2009 and 2013, all Incapacity Benefit claimants will be reassessed using a medical assessment called the Work Capability Assessment" that would divide them into three groups: fit for work; unfit for work but fit for "work-related activity"; or fit for neither. [22]
In October 2008, ESA and its eligibility test, the Work Capability Assessment, were introduced for new claims. [23] The Welfare Secretary wrote that these and other planned changes would ensure that "only those who are genuinely incapable of work" would get full ESA - other sickness benefit recipients would have to comply with plans drawn up with the DWP's private partners to get them back to work. [24] The Department for Work and Pensions (DWP) contracted Atos to perform the WCA when it introduced ESA. [25] In December 2008, Paul Gregg published a report that recommended that most people on ESA should have to undertake work-related activity. [26] [27]
In early 2011, the Incapacity Benefit reassessment programme got underway using a more stringent version of the WCA and the caseload's falling trend resumed - until the middle of 2013, when the caseload began to grow again after fresh guidance had to be issued on how to judge fitness for work. By 2015, in the absence of the huge fall in recipients prophesied by the architects of ESA, and in spite of the broadly downward natural long-term trend, the total caseload was little different from when ESA was introduced. [28]
Maximus took over the contract - worth £170million a year to the US firm - from Atos in March 2015. [25]
In 2016, Stephen Crabb, who was the secretary of state for the DWP, declared that there would be no new welfare policies, other than those set out in the Conservative Party manifesto of 2015, in that parliamentary term. In October 2016, Damian Green announced a consultation exercise on reforming the WCA. [29]
Roughly 70,000 claimants were paid between £5,000 and £20,000 too little from 2011 to 2016 because the DWP miscalculated their entitlement when they were moved from incapacity benefit on to employment and support allowance. A Public Accounts Committee report accused the DWP of haste over the transfer while failing to take legal advice or make basic checks. Evidence that people were underpaid was disregarded and warnings from its own policy advisors that it should delay and sort out the issues before proceeding were ignored. The report said the DWP's lack of urgency - it took six years to start to deal with the error - showed "a culture of indifference" to people being paid too little. Meg Hillier said the affair demonstrated "weakness at the highest levels" of the DWP. "Thousands of people have not received money essential for living costs because of government's blinkered and wholly inept handling of ESA" she said. [30]
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ESA has been criticised for numerous reasons, including claims that the WCA was poorly designed, [31] [32] [33] that WCA and the criteria used to determine fitness for work did not offer a realistic perspective on a claimant's ability to work, [34] [35] [36] [37] that eligibility did not consider a claimant's personal circumstances when deciding if a claimant is fit for work, [38] the number of decisions that were being overturned on appeal, [39] [40] [41] [42] [43] that assessors were pressured to find claimants fit for work when they did not feel they were, [44] [45] [46] [47] [48] that ESA is being used to conceal unemployment levels, [49] [50] that some people were too sick or disabled to work but could not claim because they had not paid enough National Insurance contributions but their household income was too high, [51] [52] the decision to limit contribution-based ESA claimants who were placed in the WRAG to claiming for one year, [53] that ESA failed to make predicted savings, [54] [55] [56] the cost of outsourcing the contract for conducting the WCA, [57] [58] [59] [60] the cuts made to the amount people on ESA received, [61] [62] difficulties with appealing a decision on eligibility, [38] [63] [64] that claimants were not incentivised to work, [65] [66] [67] [68] [69] [70] [71] [72] [73] [74] that claimants struggled with the application process, [75] [76] [77] the use of sanctions for people in the WRAG who may be too unwell to participate in their work-related activities, [78] that the government had unrealistic expectations for disabled people to find work, [79] [80] that some claimants did not receive enough money to cover their living costs, [81] [82] [83] and that ESA WCAs and claims ending were associated with claimant deaths. [84] [85] [86] [87] [88] [89] [90] [91] [92] [93] [94] [95] [96] [97] [98] [99] [100] [101] [102] [103] A United Nations report has been written, which is highly critical of Employment Support Allowance. [104] [105]
The welfare state of the United Kingdom began to evolve in the 1900s and early 1910s, and comprises expenditures by the government of the United Kingdom of Great Britain and Northern Ireland intended to improve health, education, employment and social security. The British system has been classified as a liberal welfare state system.
A disability pension is a form of pension given to those people who are permanently or temporarily unable to work due to a disability.
The Department for Work and Pensions (DWP) is a ministerial department of the Government of the United Kingdom. It is responsible for welfare, pensions and child maintenance policy. As the UK's biggest public service department it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. It is the second largest governmental department in terms of employees, and the second largest in terms of expenditure.
Jobseeker's Allowance (JSA) is an unemployment benefit paid by the Government of the United Kingdom to people who are unemployed and actively seeking work. It is part of the social security benefits system and is intended to cover living expenses while the claimant is out of work.
Mark James Harper is a British politician who served in the Cabinet as Chief Whip of the House of Commons from 2015 to 2016 and as Secretary of State for Transport from 2022 to 2024. A member of the Conservative Party, he served as the Member of Parliament (MP) for Forest of Dean in Gloucestershire from 2005 until his defeat in 2024.
Stephen Crabb is a British politician who served as the Member of Parliament (MP) for Preseli Pembrokeshire from 2005 to 2024 and Chairman of the Welsh Affairs Select Committee from 2020. A member of the Welsh Conservatives, he served as Secretary of State for Work and Pensions from March to July 2016 under Prime Minister David Cameron. Crabb had previously been appointed a government whip, Parliamentary Under-Secretary of State for Wales (2012–2014) and Secretary of State for Wales (2014–2016) under Cameron. He lost his seat in the 2024 general election.
Income Support is an income-related benefit in the United Kingdom for some people who are on a low income, but have a reason for not actively seeking work. Claimants of Income Support may be entitled to certain other benefits, for example, Housing Benefit, Council Tax Reduction, Child Benefit, Carer's Allowance, Child Tax Credit and help with health costs. A person with capital over £16,000 cannot get Income Support, and savings over £6,000 affect how much Income Support can be received. Claimants must be between 16 and Pension Credit age, work fewer than 16 hours a week, and have a reason why they are not actively seeking work.
The Welfare Reform Act 2007 (c.5) is an Act of the Parliament of the United Kingdom which alters the British social security system. A number of sections come into force two months after royal assent and the first commencement order made under the Act specified that section 31 came into force on 1 November 2007.
Incapacity Benefit was a British social security benefit that was paid to people facing extra barriers to work because of their long-term illness or their disability. It replaced Invalidity Benefit in 1995. The government began to phase out Incapacity Benefit in 2008 by making it unavailable to new claimants, and later moved almost all the remaining long-term recipients onto Employment and Support Allowance.
Severe Disablement Allowance (SDA) was a United Kingdom state benefit intended for those below the state pension age who cannot work because of illness or disability. It was replaced by Incapacity Benefit in April 2001, which itself was replaced by Employment and Support Allowance. However, although it is no longer possible to make a claim for SDA, individuals who are already receiving the benefit have continued to do so. The benefit is administered by Jobcentre Plus.
Universal Credit is a United Kingdom social security payment. It is means-tested and is replacing and combining six benefits, for working-age households with a low income: income-related Employment and Support Allowance (ESA), income-based Jobseeker's Allowance (JSA), and Income Support; Child Tax Credit (CTC) and Working Tax Credit (WTC); and Housing Benefit. An award of UC is made up of different elements, which become payable to the claimant if relevant criteria apply: a standard allowance for singles or couples, child elements and disabled child elements for children in the household, housing cost element, childcare costs element, as well as elements for being a carer or having an illness or disability and therefore having limited capability to work.
Personal Independence Payment is a welfare benefit in the United Kingdom that is intended to help working age adults with the extra costs of living with a health condition or a disability. It is available in England, Wales and Northern Ireland but not in Scotland where Adult Disabled Payment (ADP) is claimed instead.
The Welfare Reform Act 2012 is an Act of Parliament in the United Kingdom which makes changes to the rules concerning a number of benefits offered within the British social security system. It was enacted by the Parliament of the United Kingdom on 8 March 2012.
The Work Capability Assessment (WCA) is used by the British Government's Department for Work and Pensions (DWP) to decide whether and to what extent welfare benefit claimants are capable of doing work or work-related activities. The outcome of the assessment also determines whether claimants are entitled to "new style" Employment and Support Allowance (ESA) and potentially additional elements of Universal Credit (UC).
Disabled People Against Cuts (DPAC) is an organisation based in the United Kingdom for disabled people and allies to campaign against the impact of government spending cuts on the lives of disabled people. DPAC was formed in October 2010 and promotes full human rights and equality for all disabled people. DPAC operates from the Social model of disability.
Disability in the United Kingdom covers a wide range of conditions and experiences, deeply impacting the lives of millions of people. Defined by the Equality Act 2010 as a physical or mental impairment with a substantial and long-term adverse effect on a person's ability to carry out normal day-to-day activities, it encompasses various aspects of life, including demographics, legislation, healthcare, employment, and culture. Despite numerous advancements in policy and social attitudes, individuals with disabilities often encounter unique challenges and disparities.
Paul Litchfield CBE FRCP FFOM is a British physician who was Chief Medical Officer for BT Group plc from 2001 to 2018. He reviewed the Work Capability Assessment run by Atos for the Department for Work and Pensions in 2013 and 2014 and he is an advisor to the UK government on the relationship between mental ill-health, absence from work and the take up of out-of-work sickness benefits.
Criticism of the Work Capability Assessment, used by the Department for Work and Pensions in the United Kingdom, to assess and reassess claimants of Employment and Support Allowance or enhanced rate Universal Credit, has been wide-ranging, from the procedure itself, to the financial cost of using both Atos and Maximus to assess claimants. Other criticisms discuss the level of deaths, suicides and high overturn rates at tribunals that the WCA has caused.
The National Association of Welfare Rights Advisers (NAWRA) is a professional membership organisation for Welfare Rights advice providers across the UK. Membership of NAWRA is available to groups or individuals working in the welfare rights field and/or who support the organisations aims and objectives.
Iain Duncan Smith served as Secretary of State for Work and Pensions from 2010 to 2016. A member and previous leader of the Conservative Party, Duncan Smith was appointed to the cabinet by Prime Minister David Cameron following the 2010 general election and the formation of the coalition government between the Conservatives and the Liberal Democrats. He was reappointed after the Conservatives won a majority in the 2015 general election but resigned in March 2016 in opposition to disability benefit cuts.
Tom Pollard, policy and campaigns manager at Mind, said: "If people are not getting access to the support they need, the government should address levels of funding for mental health services rather than putting even more pressure on those supported by benefits and not currently well enough to work. "Talking therapies can be effective, but it is often a combination of treatments which allow people to best manage their symptoms and engaging in therapy should be voluntary."