Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
An application program is a computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end-users. Word processors, media players, and accounting software are examples. The collective noun "application software" refers to all applications collectively. The other principal classifications of software are system software, relating to the operation of the computer, and utility software ("utilities").
Enterprise feedback management (EFM) is a system of processes and software that enables organizations to centrally manage deployment of surveys while dispersing authoring and analysis throughout an organization. EFM systems typically provide different roles and permission levels for different types of users, such as novice survey authors, professional survey authors, survey reporters and translators. EFM can help an organization establish a dialogue with employees, partners, and customers regarding key issues and concerns and potentially make customer-specific real time interventions. EFM consists of data collection, analysis and reporting.
Mobile device management (MDM) is the administration of mobile devices, such as smartphones, tablet computers, and laptops. MDM is usually implemented with the use of a third-party product that has management features for particular vendors of mobile devices. Though closely related to Enterprise Mobility Management and Unified Endpoint Management, MDM differs slightly from both: unlike MDM, EMM includes mobile information management, BYOD, mobile application management and mobile content management, whereas UEM provides device management for endpoints like desktops, printers, IoT devices, and wearables as well.
SharePoint is a web-based collaborative platform that integrates natively with Microsoft Office. Launched in 2001, SharePoint is primarily sold as a document management and storage system, but the product is highly configurable and its usage varies substantially among organizations.
Manufacturing operations management (MOM) is a collection of systems for managing end-to-end manufacturing processes with a view to optimizing efficiency.
Cloud computing is the on-demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. Large clouds often have functions distributed over multiple locations, each of which is a data center. Cloud computing relies on sharing of resources to achieve coherence and typically uses a "pay as you go" model, which can help in reducing capital expenses but may also lead to unexpected operating expenses for users.
Mobile Business Intelligence is defined as “Mobile BI is a system comprising both technical and organizational elements that present historical and/or real-time information to its users for analysis on mobile devices such as smartphones and tablets, to enable effective decision-making and management support, for the overall purpose of increasing firm performance.”. Business intelligence (BI) refers to computer-based techniques used in spotting, digging-out, and analyzing business data, such as sales revenue by products and/or departments or associated costs and incomes.
Telenav, Inc. is a wireless location-based services corporation that provides services including Global Positioning System (GPS) satellite navigation, local search, automotive navigation solutions, mobile advertising, enterprise mobility and workflow automation. The company’s headquarters are located in Santa Clara, California in the United States with additional offices in the U.S., Germany, Japan, Romania, China, and Brazil.
Brainshark was a privately held technology company based in Waltham, Massachusetts that provided a sales enablement platform and product suite. Bigtincan acquired Brainshark in August 2021.
A mobile enterprise application platform (MEAP) is a suite of products and services that enable the development of mobile applications. The term was coined in a Gartner Magic Quadrant report in 2008 when they renamed their "multi-channel access gateway market".
Resco spol. s r.o. is an IT company with headquarters in Bratislava, Slovakia that was founded in 1999 by Radomir Vozar, Eduard Kirchner and Marcel Saffa. As of 2014 the company has grown its customer base up to more than million users and 4000 corporations. Resco stands for REmote Solutions COmpany.
Mobile application management (MAM) describes the software and services responsible for provisioning and controlling access to internally developed and commercially available mobile apps used in business settings, on both company-provided and 'bring your own' mobile operating systems as used on smartphones and tablet computers.
The third platform is a term coined by marketing firm International Data Corporation (IDC) for a model of a computing platform. It was promoted as inter-dependencies between mobile computing, social media, cloud computing, and information / analytics, and possibly the Internet of Things. The term was in use in 2013, and possibly earlier. Gartner claimed that these interdependent trends were "transforming the way people and businesses relate to technology" and have since provided a number of reports on the topic.
A mobile workspace is a user's portable working environment that gives them access to the applications, files and services they need to do their job no matter where they are.
Good Technology, owned by BlackBerry Limited, is a mobile security provider headquartered in Sunnyvale, California, United States. The company serves more than 5,000 organizations worldwide in industries such as financial services, healthcare, manufacturing, energy and utilities, legal, government, and technology. Good makes products for managing and securing mobile devices in a business environment. The company focuses on securing apps and data on mobile devices.
IBM Mobile is a portfolio of mobile solutions for businesses offered by the information technology company IBM that includes software, cloud services, and partnerships.
GLOBO plc provides enterprise mobility management (EMM) and mobile application development (MADP) software and services. Globo was listed on the London Stock Exchange's AIM market (GBO: LN)"Share price information". Retrieved 27 January 2015. Globo acquired Notify Technology in October 2013, adding Mobile Device Management (MDM) capabilities to its EMM product offering and expanding its operations in the USA. In June 2014, Globo acquired Sourcebits, a designer and developer of apps.
SAP Cloud Platform has been discontinued in favor of SAP Business Technology Platform (BTP).
No-code development platforms (NCDPs) allow programmers and non-programmers to create application software through graphical user interfaces and configuration instead of traditional computer programming. No-code development platforms are closely related to low-code development platforms as both are designed to expedite the application development process. However, unlike low-code, no-code development platforms require no code writing at all, generally offering prebuilt templates that businesses can build apps with. These platforms have both increased in popularity as companies deal with the parallel trends of an increasingly mobile workforce and a limited supply of competent software developers.
