Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments. Enterprise software is an integral part of a (computer-based) information system; a collection of such software is called an enterprise system. These systems handle a chunk of operations in an organization with the aim of enhancing the business and management reporting tasks. The systems must process the information at a relatively high speed and can be deployed across a variety of networks.
Services provided by enterprise software are typically business-oriented tools, such as online shopping, and online payment processing, interactive product catalogue, automated billing systems, security, Business Process Management, enterprise content management, IT Service Management, customer relationship management, enterprise resource planning, business intelligence, project management, collaboration, human resource management, manufacturing, occupational health and safety, enterprise application integration, and enterprise forms automation.
As enterprises have similar departments and systems in common, enterprise software is often available as a suite of customizable programs. Generally, the complexity of these tools requires specialist capabilities and specific knowledge. Enterprise computing is the information technology (IT) tools that businesses use for efficient production operations and back-office support. These IT tools cover database management, customer relationship management, supply chain management, business process management and so on.
Enterprise software is a collection of computer programs that have common business applications, tools for modelling how the entire organization works, and development tools for building applications unique to the organization.The software is intended to solve an enterprise-wide problem, rather than a departmental problem. Enterprise level software aims to improve the enterprise's productivity and efficiency by providing business logic support functionality.
According to Martin Fowler, "Enterprise applications are about the display, manipulation, and storage of large amounts of often complex data and the support or automation of business processes with that data."
Although there is no single, widely accepted list of enterprise software characteristics,they generally include performance, scalability, and robustness. Furthermore, enterprise software typically has interfaces to other enterprise software (for example LDAP to directory services) and is centrally managed (a single admin page, for example).
Enterprise application software performs business functions such as order processing, procurement, production scheduling, customer information management, energy management, and accounting. It is typically hosted on servers and provides simultaneous services to many users, typically over a computer network. This is in contrast to a single-user application that is executed on a user's personal computer and serves only one user at a time.
Enterprise systems (ES) are large-scale enterprise software packages that support business processes, information flows, reporting, and data analytics in complex organizations. While ES are generally packaged enterprise application software (PEAS) systems they can also be bespoke, custom developed systems created to support a specific organization's needs.
Types of enterprise systems include:
Although data warehousing or business intelligence systems are enterprise-wide packaged application software often sold by ES vendors, since they do not directly support execution of business processes, they are often excluded from the term.
Enterprise systems are built on software platforms, such as SAP's NetWeaver and Oracle's Fusion, and databases.
From a hardware perspective, enterprise systems are the servers, storage and associated software that large businesses use as the foundation for their IT infrastructure. These systems are designed to manage large volumes of critical data. These systems are typically designed to provide high levels of transaction performance and data security.
Enterprise software can be categorized by business function. Each type of enterprise application can be considered a "system" due to the integration with a firm's business processes.Categories of enterprise software may overlap due to this systemic interpretation. For example, IBM's Business Intelligence platform (Cognos), integrates with a predictive analytics platform (SPSS) and can obtain records from its database packages (Infosphere, DB2). Blurred lines between package functions make delimitation difficult, and in many ways larger software companies define these somewhat arbitrary categories. Nevertheless, certain industry standard product categories have emerged, and these are shown below:
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
In computing, a data warehouse, also known as an enterprise data warehouse (EDW), is a system used for reporting and data analysis, and is considered a core component of business intelligence. DWs are central repositories of integrated data from one or more disparate sources. They store current and historical data in one single place that are used for creating analytical reports for workers throughout the enterprise.
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of business management software—typically a suite of integrated applications—that an organization can use to collect, store, manage, and interpret data from many business activities. ERP Systems can be local based or Cloud based. Cloud based applications are growing in recent days.
In telecommunication, provisioning involves the process of preparing and equipping a network to allow it to provide new services to its users. In National Security/Emergency Preparedness telecommunications services, "provisioning" equates to "initiation" and includes altering the state of an existing priority service or capability.
A management information system (MIS) is an information system used for decision-making, and for the coordination, control, analysis, and visualization of information in an organization.
An application service provider (ASP) is a business providing computer-based services to customers over a network; such as access to a particular software application using a standard protocol.
Application software is computing software designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end-users. Examples of an application include a word processor, a spreadsheet program, an accounting application, a web browser, an email client, a media player, a console game, or a photo editor. The collective noun application software refers to all applications collectively. The other principal classifications of software are system software, relating to the operation of the computer, and utility software ("utilities").
Data Management comprises all disciplines related to managing data as a valuable resource.
Business software is any software or set of computer programs used by business users to perform various business functions. These business applications are used to increase productivity, to measure productivity, and to perform other business functions accurately.
Manufacturingresource planning is defined as a method for the effective planning of all resources of a manufacturing company. Ideally, it addresses operational planning in units, financial planning, and has a simulation capability to answer "what-if" questions and extension of closed-loop MRP.
Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval and distribution. Systems using ECM generally provide a secure repository for managed items, analog or digital. They also include one methods for importing content to bring manage new items, and several presentation methods to make items available for use. Although ECM content may be protected by digital rights management (DRM), it is not required. ECM is distinguished from general content management by its cognizance of the processes and procedures of the enterprise for which it is created.
Cincom Systems, Inc., is a privately held multinational computer technology corporation founded in 1968 by Tom Nies, Tom Richley, and Claude Bogardus.
Unicom System Architect is an enterprise architecture tool that is used by the business and technology departments of corporations and government agencies to model their business operations and the systems, applications, and databases that support them. System Architect is used to build architectures using various frameworks including TOGAF, ArchiMate, DoDAF, MODAF and NAF. System Architect is developed by UNICOM Systems, a division of UNICOM Global, a United States-based company.
Business intelligence software is a type of application software designed to retrieve, analyze, transform and report data for business intelligence. The applications generally read data that has been previously stored, often - though not necessarily - in a data warehouse or data mart.
SAP ERP is an enterprise resource planning software developed by the German company SAP SE. SAP ERP incorporates the key business functions of an organization. The latest version of SAP ERP (V.6.0) was made available in 2006. The most recent Enhancement Package (EHP8) for SAP ERP 6.0 was released in 2016.
An information server is an integrated software platform consisting of a set of core functional modules that enables organizations to integrate data from disparate sources and deliver trusted and complete information, at the time it is required and in the format it is needed. Similar to how an application server is a software engine that delivers applications to client computers, an information server delivers consistent information to consuming applications, business processes and portals.
A computer appliance is a computer with software or firmware that is specifically designed to provide a specific computing resource. Such devices became known as appliances because of the similarity in role or management to a home appliance, which are generally closed and sealed, and are not serviceable by the user or owner. The hardware and software are delivered as an integrated product and may even be pre-configured before delivery to a customer, to provide a turn-key solution for a particular application. Unlike general purpose computers, appliances are generally not designed to allow the customers to change the software and the underlying operating system, or to flexibly reconfigure the hardware.
Linoma Software was a developer of managed file transfer and encryption solutions. The company was acquired by HelpSystems in June 2016. Mid-sized companies, large enterprises and government entities use Linoma's solutions to protect sensitive data and comply with data security regulations such as PCI DSS, HIPAA/HITECH, SOX, GLBA and state privacy laws. Linoma's solutions run on a variety of platforms including Windows, Linux, UNIX, IBM i (iSeries), AIX, Solaris, HP-UX and Mac OS X.
HP IT Management Software is a family of Enterprise software products by Micro Focus as a result of the spin-merge of Hewlett Packard Enterprise's software assets with Micro Focus in 2017. The division was formerly owned by Hewlett Packard Enterprise, following the separation of Hewlett-Packard into HP Inc. and Hewlett Packard Enterprise in 2015. IT management software is a family of technology that helps companies manage their IT infrastructures, the people and the processes required to reap the greatest amount of responsiveness and effectiveness from today's multi-layered and highly complex data centers. Beginning in September 2005, HP purchased several software companies as part of a publicized, deliberate strategy to augment its catalog of IT management software offerings for large business customers. According to ZDNet and IDC, HP is the world's sixth largest software company.
Cloud management is the management of cloud computing products and services.