Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments. Enterprise software is an integral part of a (computer-based) information system; a collection of such software is called an Enterprise system.
An organization or organisation is an entity comprising multiple people, such as an institution or an association, that has a particular purpose.
Information systems (IS) are formal, sociotechnical, organizational systems designed to collect, process, store, and distribute information. In a sociotechnical perspective, information systems are composed by four components: task, people, structure, and technology.
Services provided by enterprise software are typically business-oriented tools, such as online shopping, and online payment processing, interactive product catalogue, automated billing systems, security, Business Process Management, enterprise content management, IT Service Management, customer relationship management, enterprise resource planning, business intelligence, project management, collaboration, human resource management, manufacturing, occupational health and safety, enterprise application integration, and enterprise forms automation.
Business process management (BPM) is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes.. Any combination of methods used to manage a company's business processes is BPM. Processes can be structured and repeatable or unstructured and variable. Though not required, enabling technologies are often used with BPM.
Enterprise content management (ECM) extends the concept of content management by adding a time line for each content item and possibly enforcing processes for the creation, approval and distribution of them. Systems that implement ECM generally provide a secure repository for managed items, be they analog or digital, that indexes them. They also include one or more methods for importing content to bring new items under management and several presentation methods to make items available for use.
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
As enterprises have similar departments and systems in common, enterprise software is often available as a suite of customizable programs. Generally, the complexity of these tools requires specialist capabilities and specific knowledge. Enterprise computing is the information technology (IT) tools that businesses use for efficient production operations and back office support. These IT tools cover database management, customer relationship management, supply chain management, business process management and so on.
Enterprise Software is a collection of computer programs that have common business applications, tools for modelling how the entire organization works, and development tools for building applications unique to the organization.The software is intended to solve an enterprise-wide problem, rather than a departmental problem. Enterprise level software aims to improve the enterprise's productivity and efficiency by providing business logic support functionality.
In computer software, business logic or domain logic is the part of the program that encodes the real-world business rules that determine how data can be created, stored, and changed. It is contrasted with the remainder of the software that might be concerned with lower-level details of managing a database or displaying the user interface, system infrastructure, or generally connecting various parts of the program.
According to Martin Fowler, "Enterprise applications are about the display, manipulation, and storage of large amounts of often complex data and the support or automation of business processes with that data."
Martin Fowler is a British software developer, author and international public speaker on software development, specialising in object-oriented analysis and design, UML, patterns, and agile software development methodologies, including extreme programming.
Although there is no single, widely accepted list of enterprise software characteristics,they generally include performance, scalability, and robustness. Furthermore, enterprise software typically has interfaces to other enterprise software (for example LDAP to directory services) and is centrally managed (a single admin page, for example).
In software quality assurance, performance testing is in general a testing practice performed to determine how a system performs in terms of responsiveness and stability under a particular workload. It can also serve to investigate, measure, validate or verify other quality attributes of the system, such as scalability, reliability and resource usage.
Scalability is the property of a system to handle a growing amount of work by adding resources to the system.
In computer science, robustness is the ability of a computer system to cope with errors during execution and cope with erroneous input. Robustness can encompass many areas of computer science, such as robust programming, robust machine learning, and Robust Security Network. Formal techniques, such as fuzz testing, are essential to showing robustness since this type of testing involves invalid or unexpected inputs. Alternatively, fault injection can be used to test robustness. Various commercial products perform robustness testing of software analysis.
Enterprise application software performs business functions such as order processing, procurement, production scheduling, customer information management, energy management, and accounting. It is typically hosted on servers and provides simultaneous services to a large number of users, typically over a computer network. This is in contrast to a single-user application that is executed on a user's personal computer and serves only one user at a time.
Application software is software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user. Examples of an application include a word processor, a spreadsheet, an accounting application, a web browser, an email client, a media player, a file viewer, an aeronautical flight simulator, a console game or a photo editor. The collective noun application software refers to all applications collectively. This contrasts with system software, which is mainly involved with running the computer.
image describing what an enterprise system is
Enterprise systems (ES) are large-scale enterprise software packages that support business processes, information flows, reporting, and data analytics in complex organizations. While ES are generally packaged enterprise application software (PEAS) systems they can also be bespoke, custom developed systems created to support a specific organization's needs.
Types of enterprise systems include:
Although data warehousing or business intelligence systems are enterprise-wide packaged application software often sold by ES vendors, since they do not directly support execution of business processes, they are often excluded from the term.
Enterprise systems are built on software platforms, such as SAP's NetWeaver and Oracle's Fusion, and databases.
From a hardware perspective, enterprise systems are the servers, storage and associated software that large businesses use as the foundation for their IT infrastructure. These systems are designed to manage large volumes of critical data. These systems are typically designed to provide high levels of transaction performance and data security.
Enterprise software can be categorized by business function. Each type of enterprise application can be considered a "system" due to the integration with a firm's business processes. :Categories of enterprise software may overlap due to this systemic interpretation. For example, IBM's Business Intelligence platform (Cognos), integrates with a predictive analytics platform (SPSS) and can obtain records from its database packages (Infosphere, DB2). Blurred lines between package functions make delimitation difficult, and in many ways larger software companies define these somewhat arbitrary categories. Nevertheless, certain industry standard product categories have emerged, and these are shown below
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real-time and mediated by software and technology.
A management information system (MIS) is an information system used for decision-making, and for the coordination, control, analysis, and visualization of information in an organization.
Logistics automation is the application of computer software or automated machinery to improve the efficiency of logistics operations. Typically this refers to operations within a warehouse or distribution center, with broader tasks undertaken by supply chain management systems and enterprise resource planning systems.
Data Management comprises all disciplines related to managing data as a valuable resource.
Business software is any software or set of computer programs used by business users to perform various business functions. These business applications are used to increase productivity, to measure productivity and to perform other business functions accurately.
Manufacturingresource planning is defined as a method for the effective planning of all resources of a manufacturing company. Ideally, it addresses operational planning in units, financial planning, and has a simulation capability to answer "what-if" questions and extension of closed-loop MRP.
Cincom Systems, Inc., is a privately held multinational computer technology corporation founded in 1968 by Tom Nies, Tom Richley, and Claude Bogardus.
Unicom System Architect is an enterprise architecture tool that is used by the business and technology departments of corporations and government agencies to model their business operations and the systems, applications, and databases that support them. System Architect is used to build architectures using various frameworks including TOGAF, ArchiMate, DoDAF, MODAF and NAF. System Architect is developed by UNICOM Systems, a division of UNICOM Global, a United States-based company.
Business intelligence software is a type of application software designed to retrieve, analyze, transform and report data for business intelligence. The applications generally read data that has been previously stored, often - though not necessarily - in a data warehouse or data mart.
SAP ERP is an enterprise resource planning software developed by the German company SAP SE. SAP ERP incorporates the key business functions of an organization. The latest version was made available in 2006. The most recent Enhancement Package (EHP8) for SAP ERP 6.0 was released in 2016.
Database administration is the function of managing and maintaining database management systems (DBMS) software. Mainstream DBMS software such as Oracle, IBM DB2 and Microsoft SQL Server need ongoing management. As such, corporations that use DBMS software often hire specialized information technology personnel called database administrators or DBAs.
An information server is an integrated software platform consisting of a set of core functional modules that enables organizations to integrate data from disparate sources and deliver trusted and complete information, at the time it is required and in the format it is needed. Similar to how an application server is a software engine that delivers applications to client computers, an information server delivers consistent information to consuming applications, business processes and portals.
A computer appliance is a computer with software or firmware that is specifically designed to provide a specific computing resource. Such devices became known as appliances because of the similarity in role or management to a home appliance, which are generally closed and sealed, and are not serviceable by the user or owner. The hardware and software are delivered as an integrated product and may even be pre-configured before delivery to a customer, to provide a turn-key solution for a particular application. Unlike general purpose computers, appliances are generally not designed to allow the customers to change the software and the underlying operating system, or to flexibly reconfigure the hardware.
Knowledge Discovery Metamodel (KDM) is a publicly available specification from the Object Management Group (OMG). KDM is a common intermediate representation for existing software systems and their operating environments, that defines common metadata required for deep semantic integration of Application Lifecycle Management tools. KDM was designed as the OMG's foundation for software modernization, IT portfolio management and software assurance. KDM uses OMG's Meta-Object Facility to define an XMI interchange format between tools that work with existing software as well as an abstract interface (API) for the next-generation assurance and modernization tools. KDM standardizes existing approaches to knowledge discovery in software engineering artifacts, also known as software mining.
In information systems, applications architecture or application architecture is one of several architecture domains that form the pillars of an enterprise architecture (EA).
Continuous testing was originally proposed as a way of reducing waiting time for feedback to developers by introducing development environment-triggered tests as well as more traditional developer/tester-triggered tests. Continuous testing is the process of executing automated tests as part of the software delivery pipeline to obtain immediate feedback on the business risks associated with a software release candidate.
Cloud management is the management of cloud computing products and services.